I cannot say enough good things about Mary! Five stars are not enough to describe how fantastic she…read moreis! She has a wealth of knowledge and is such a fantastic resource. Mary always went above and beyond what was needed when helping our family go through one of the most difficult times. She helped with every aspect of finding help with our mother who needed more care than the family was able to provide. She treated our mother and family like she would have her own. We were so comforted by her manner and expertise. I have recommended her several times and everyone she worked with has raved about how exceptional she is in navigating them through the process of finding excellent care for their loved ones. I guarantee that you will not be disappointed working with her. Mary Meehan is one special person!!

Mary Meehan referred my friend and I to an assisted living community that was not licensed for…read more"Independent living " - but focused on (assisted-living/memory care )knowing she was relocating us from an " Independent living community" . Upon moving in we soon realized we had made a huge mistake. It was like 24/7 shut down. Harassment/bullying/intimidation ( the highest level) by the so called caregivers- A nightmare 24/7 entry to your Apt. Night/day. Repeated complaint to Management, Retaliation went into full force with the response from the Executer " it is in your contract!" I would like to mention Mary made big money representing us- as these Senior advisors make big money on us old folks -She never was available or returned phone calls during the process-but again grabbed her big kick back fee. AND never even a thank you for the her big kick-back -$$$$$ when she did very little in the process- My suggestion to potential seniors seeking assisted living communities - before moving in check out their faculty number and cross reference with the CCDS state social services on line- you will see all their violations/complaints. Summary- Placement/Senior Advisors get paid from the Community they suggest to you BIG $$$$$ . AND never offer to disclose to you the violations/ Citations they have on state record. Placement advisors are aware who will pay them the most kick back $$$$. All assisted livings communities have facility numbers ;- Do your own research before moving in. Please listen to complaints your family member/ friends share with you in living these communities - They are real and families need to be aggressive in filing complaints with the state.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Where to start? I've been working with David on finding placement for my parents, and while I…read morehaven't yet succeeded in getting them relocated, all the roadblocks at this point are on my end. David has been incredibly helpful throughout the process. I learned so much from just the first couple of discussions with him, and he really set my mind at ease by giving me the support and information I needed to make more informed decisions regarding senior care. I can't say enough good things about this service... navigating options is so bewildering without good advice!

Our family is indebted to Sandra for helping us find an appropriate placement for our 80 year old…read moremother, who has advanced Alzheimer's dementia. Due to this and some other health issues, Mom needs a high level of care and we are paying out of pocket so our budget was tight, especially for the Bay Area, where care costs can easily exceed $8000 a month. When COVID hit, our mom's former facility ended all visitation in the name of safety for the residents. While we understood the need to do that, it came with consequences. Our mother was neglected by this facility, and as a result became gravely ill and nearly died of sepsis in early July. We knew we needed to find her a new place ASAP, but having been through that when we first placed her 7 years ago, we knew it was an arduous and overwhelming task. Through a series of fortuitous events I was given Sandra's name and contact information by the coordinator at Sunrise Senior Living in San Mateo. When I called her she was comforting and understanding, but you can tell this lady is a steel magnolia, and she gets shit done. She listened carefully to our wish list of needs for Mom, and said she knew of several possibilities that she thought could be a match. Even just hearing that we had options, was an enormous relief! With Sandra's help and guidance, we found a fabulous new care arrangement for Mom, that was within our budget, in four days. FOUR DAYS. If I were religious I would say it was a miracle, but I'm not so I credit Sandra's expertise and extensive network of resources and contacts. We visited Mom in her new facility a week ago and she is doing better than she has in years. We were astounded, because dementia patients are not known for reacting well to changes in their routine and moving to a new living situation is an enormous adjustment. In some cases it can take weeks for the person to settle in. Not so here. After about a week of confusion (night wandering, escape attempts) she settled in HARD. This was very apparent during our visit. Even though she lost her ability to speak due to the dementia, our mother's moods still come through loud and clear, and it's very easy for us to know when she is not happy or doesn't like someone/something. During our visit she was content, smiled a lot, and was extremely friendly with her new caregiver. For the first time in a while, our family has peace of mind and the certainty of knowing our mother is truly safe, in a good place, and that we have done right by her. We can never thank Sandra enough for her part in this outcome. You cannot go wrong by working with her, so if you have a family member in need, do not hesitate. Pick up that phone now and contact her. You will not be sorry.

Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

I recently needed assistance with in-home care. We selected Starlight and were happy with our…read moredecision. I am a very independent elderly woman, but every caregiver was patient and listened to my wants and needs. Our schedule was very erratic with family taking over at least half of the time, but Starlight was always there when we needed them. The women were prompt with a smile on their face, friendly and tended to the needs requested. They were extra patient with my overly friendly little dog and took us on walks near our home. Thank you to the team who has helped me during this time.

Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

My parents moved here summer of 2024 & it's been nothing but wonderful from the start…read more From the staff, dining & all the fun outings, my parents are having a blast :-) I'm so happy this place provides all of their needs...they are certainly in good hands.

My mom has been staying with Chateau Cupertino for a number of years. Her experience has been…read morewonderful so far. I wish she would taken advantages of the various activities organized by Chateau Cupertino more. On the occassions she participated, the experiences have been wonderful. The manager, Maria, is an angel. She personally takes notes of which residents need special attention. I trust her and the team to take good care of mom during her stay.

I am a Realtor specializing in the Seniors Market. I have had numerous times over the years to have…read morea Certified Senior Advisor help a client find Senior Community housing. I wish I had met Roxanna years ago as she is the best! Her commitment, care, and integrity are above others I've used. She has gone above and beyond to help a client I currently have and we can't thank her enough. Highly recommend if you or a loved one needs to move into an independent living community, assisted living, memory care or Senior care facility. She is a life savior during that kind of emotional time!

Back in 2020 when my mom unexpectedly had a brain hemorrhage and became vegetative for 5 months, no…read moredoubt our family was in distraught. On top of that was figuring out how/why her medicare plan wasn't sending her to the facilities we wanted but ones with the worst ratings and service. Then after medicare, apparently, was when she was finally approved for medi-cal. Needless to say, on top of not seeing your vegetative state mom because of shelter in place, the paperwork and process was draining out family. Roxana was honestly the most comforting and informative person I spoke to. She provided a lot of insight on what we can do going forward, the options we had if we wanted to relocate my mom after she's exhausted the medicare piece, which plans were good in the future for my other elder family members, and information on home care and how insurance can "refresh" after that (with a lot of conditions, etc). Honestly, retyping it all out is still too much for me till this day. All I know is the nightmare of our situation and Roxana definitely helped with making sure where to go and how to avoid the disastrous situations going forward. TALK TO HER BEFORE YOU SEND YOUR LOVED ONES ANYWHERE!

I have referred many of my clients and friends to Susan Thaxton of Senior Seasons for Senior…read morePlacement services. She is very knowledgeable, and is so kind and patient with them. She has even taken calls and given advice where there is no chance of a placement, but due to her experience she has access to information, and she is willing to share. She has a very good heart and helping people comes naturally to her. If you are looking for help figuring out options for a senior in your life, Susan would be the first person to call. She will listen to your family's specific needs and figure out which Assisted Living Facilities and Board & Care Communities make sense for your family. And, best of all, it does not cost the families anything to use her services. Susan has my highest recommendation!

After the death of my wife I decided I should sell my home and move into some type of Independent…read moreLiving Facility -- but which one? Alan met with me to find out what things were important to me. He explained clearly the different types of facilities and their financial requirements. By email he followed up with a list of local facilities that he thought would meet my criteria. This list was quite detailed with facts about numbers of units, ranges of prices, entry fee charges and other points. He also briefed me on what type of questions to ask and what to look for when visiting a facility. Using his list and hints, I checked out several places and ultimately settled on one. The process would have been much harder without his sensible guidance and sympathetic consultation.

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

At Home Support Care has been an amazing resource to our family in providing thorough, thoughtful…read moreand responsive care for our support needs. Al's team always goes above and beyond to assist and respond quickly whenever there is a question or need. We so appreciate their consistent and reliable support.

Needed help transporting my 98-year-old mother-in-law home from rehab and needed homecare…read moretemporarily until a live in could be found. All Seasons Homecare was highly recommended to me by my attorney so I gave them a call. I talked with the owner, Lou Ann. She explained how everything worked and answered all of my questions. I knew after talking to her that my mother-in-law would be in good hands. This place is top notch and so professional. I used All Seasons for 11 days. In that time, all the caregivers showed up on time and gave excellent care to my mother-in-law. At the end of each shift, the caregiver would write up a summary of their visit online, letting me know how my mother-in-law was doing and how the visit went. These notes were very insightful. I appreciate how if there are any problems or questions you can contact Honor, the company All Seasons partners with, 24 hours a day. Very reassuring. Everything went smoothly and I would highly recommend All Seasons/Honor. Are they expensive? Yes. Are they worth it? Absolutely!!!! When you need homecare done right, this is the place to contact! Thanks Lou Ann, Christina, and all the excellent caregivers. You guys are the best!!!

All Seasons Homecare was recommended to us by the rehab facility my mom was being released from and…read morewe could not be happier with them and the care they've been providing. We were given very short notice that mom was going to be released but Lou Ann and Christina met with us and mom to get better acquainted with her and her needs. Shortly after mom got home she had a virtual meeting with a therapist and with no way to conduct this meeting, Christina drove to the home to personally assist with the process. Above and beyond! An urgent staffing issue arose late on a Sunday evening while I was sitting in an airport so I called the 24 hour service number and within minutes I received a call back that the issue was resolved, another example of All Season's commitment to provide the best possible care to their clients and their families. All of the Health Care Professionals assigned to help mom have been very helpful, patient and kind (and mom can be a handful at times:) ) I also very much appreciate the fact that I receive daily reports once the homecare visit is complete that summarizes the visit. Living out of state this is beyond helpful. After reading the reports and finding out about doctor visits or therapist visits that occurred I am able to contact mom and discuss the visit, etc. Without hesitation I would recommend this organization for anyone who is in need of homecare services. The entire organization from Lou Ann and Christina to the personnel answering the 24 hour "hotline" is in my mind, without a doubt, the best homecare service available. Living out of state I am unable to oversee mom's care on a daily basis, but, in my opinion, All Season's professionalism coupled with their compassion reassures me that mom is receiving the next best thing to a family member being there