My parents moved here summer of 2024 & it's been nothing but wonderful from the start…read more From the staff, dining & all the fun outings, my parents are having a blast :-) I'm so happy this place provides all of their needs...they are certainly in good hands.

My mom has been staying with Chateau Cupertino for a number of years. Her experience has been…read morewonderful so far. I wish she would taken advantages of the various activities organized by Chateau Cupertino more. On the occassions she participated, the experiences have been wonderful. The manager, Maria, is an angel. She personally takes notes of which residents need special attention. I trust her and the team to take good care of mom during her stay.

In a couple of weeks I shall have been a Forum resident for 5years. I can hardly believe it. In a…read morematter of weeks I shall be 90 years old. It is true, the time goes so fast, with many choices of things to do. The food here is first class, dining out every night, or in ones home. One rarely hears complaints here, only comments about how lucky we were to find this place. The staff attentive to our every need. Last week six of us got together for a Hawaii evening. We were all either born there or had lived there for a long period, such fun. It's so easy to do things like that. I plan a big party for my birthday, and reserving tables for any occasion is just done online. Imagine, a place where dozens of geriatric grandmas and grandpas are still enjoying life. Come join us, you will love it!

The Forum is fantastic for rehab after a hospital stay. They deliver patient centric care with an…read moreexcellent nursing staff. The environment is spacious, quiet and beautiful. The meals are amazing with great variety. Physical therapists were friendly and helpful. They made the extra effort to address patient needs. Even the wound doctor was friendly and knowledgeable.

I completely agree with Martha. I have two parents who recently moved to Sunrise Cupertino--one in…read moreMemory Care and the other in Assisted Living. To begin with, the sales team was great. They were knowledgeable and responsive, and spent ample time with us to help us understand the facility and what we could expect. They also helped us navigate the move. The facility itself is beautiful. The apartments are good-enough sized, with high ceilings that create a real sense of openness, and the dining and common living areas are comfortable and genuinely homey. While the building is very nice, it's really the staff who make this place feel like home. The chef will customize meals to meet individual needs - he's adding my mother's favorite (and unique) sandwich to the menu, simply because I requested it one day. That is service. Everyone on the care team is friendly, patient, professional and caring, and they consistently go out of their way to support the residents. I've had the opportunity to get to know the Memory Care team especially well over the past month, and I honestly can't say enough good things about them. They are exceptional. I am impressed and thankful that we found them.

My mom has lived in memory care at Sunrise of Cupertino since September 2024. We are very happy…read morewith her care and all of the services provided there, and she is happy too, so I'm mainly writing this review to counter the two unfair negative reviews. One of them is from a disgruntled interviewee, and the other is someone who offers zero information about why they disliked the place after a tour. I assure everyone reading this that I'm a REAL person who has a REAL relative living at Sunrise of Cupertino! It is a huge relief to know my mom, who is 95 and has dementia, is physically safe and so well cared for by so many wonderful people at Sunrise of Cupertino. Prior to this, she was in an independent facility and had completely outgrown the level of care they could provide to her. I chose Sunrise because the facility is sparkling clean, warm, welcoming, and the memory care areas look identical to assisted living. They are not "institutional" at all, a terrible thing I remember about my grandmother's care facility back in the mid 1980s. My mom has her own private apartment that is very spacious, modern, and full of natural light. She seems to like the food, and they've been particularly careful to ensure she isn't given any dairy (mom is lactose intolerant). She is constantly out of her room and kept busy with daily activities. Best of all, the medical staff communicative and responsive. Yes, it's expensive, and while I am thankful my mom has the money, I don't think it's any more or less expensive than any other private care facility in the area. Plus, the entire general neighborhood around the facility is super nice, easy to navigate, with plenty of street and garage parking.

Incompetent local management with turnover and lack of effective response to issues raised with…read moreMorningstar Corporate Office. The activities person was rude and forget about volunteering to offer residents entertainment. Check out other facilities that are more professional, welcoming and responsive to care.

SO DISORGANIZED (or crooks???). We toured the facility on 10.31.25 and left a $1,500 deposit with…read morethe intent of moving our parent from another faciilty in the Bay Area. We were detailed and upfront about the condition of our parent and 3 nurses came to review her and assured us at that time the spot was hers, however, we heard nothing. A week and several phone calls later we were told they would not take her. We ended up finding a spot where she is WELL cared for in every way, BUT after literally 7 follow ups with Morningstar, as of 2.4.26, our $1,500 "fully refundable" deposit still has not been returned. THAT'S 3 MONTHS!!! I guess we will have to follow up with the Better Business Bureau and the CA Attorney General and/or the Board that oversees Care Centers. We should NOT get the run around and have to spend our time trying to get a refundable deposit back, it should have automatically been credited to my debit card the day she was refused care at the center, 3 months of back and forth texts, phone calls, and finger pointing is ridiculous.

I would like to thank Penny, William, Rose, Gie, and the rest of the gang at the Willie Care Home…read more There can be a time when home is not the best place for an elderly person. We spent some happy days with my beloved MIL there. I moved MIL from a country club like larger assisted care Memory Care where she fell on her face and broke her nose within 2 hours of my leaving. It was just too big for her. Board and Care is much more personal with a better ratio of 2:6 ratio of caregiving. My MIL came in a wheelchair and within a month was back to walking with a walker then cane! She perked up being around other seniors and even made a new best friend. The rooms are spacious, and the backyard has a little walking path with flowering plants and fruit trees. Residents and the house and yard are well cared for, and the staff cooks meals from scratch. The staff is professional, kind, and patient. I am thankful there was an opening when my MIL needed it.

The only place from San Carlos to Morgan Hill I was willing to transfer my 98 year old Mom with…read moredementia. We tried in-home 24/7 care with Hospice. It became unmanageable. They didn't know how to deal with last chapter scenario. Penny, the owner does. She truly has a gift of temperament suitable for this relentless work. It's a beautiful house well kept, patio, wonderful aromas from the kitchen due to the good cooking. She hires great helpers, has structure but adapts to the individual. Since Mom has been there, she is calmer,. I am calmer Knowing she is in good hands. She has earned 5 stars.

The long term staff from Cynthia at the front desk, to Chona, Aidah,Jessica, Nikki, Angie and Clara…read moreare all wonderful. In addition the staff that cares for our mom on a daily basis show so much compassion and kindness my sister and I are grateful beyond words. Any time we ask a question or make a request on our mom's behalf it is answered in a positive and prompt manner. We are thankful for the great care she has received at WV and would highly recommend the facility. The Berti Sisters!

This is a long overdue update. In the time since my last review, my dad has passed away and my…read moremother who suffers from Alzheimer's is now a current resident at Westgate. In every circumstance, I have been so appreciative of the care my parents received at Westgate. Because of the care they showed to my father before his passing, I felt completely at ease entrusting my mom's care to them when the time came. The director, Aidah, knows every detail of what goes into each resident's care, and somehow also manages to remember little details about their loved ones too! She retained many of the same people even through Covid, so in some cases the same people who cared for my dad then are caring for my mom now! This speaks to the atmosphere and oversight at the facility. My mom had more complex needs than my dad, and without Angie I could never have put together all the pieces together to ensure those needs could be met. Lead nurse Jessica and her team let me know of every change to mom's health. And Clara in Activities is one of my mom's favorite people, never failing to make her smile. I could go on listing the various staff, but I say all this to say, that Westgate helps you to navigate the care your loved ones need in the least stressful way possible. Deciding to place a loved one in a care facility is never easy, but I'm so glad to partner with Westgate in doing so.

I have previously collaborated with assisted care facilities, and my experience with Joshua and…read moreSadek has been exceptional. Their communication is prompt, and they demonstrate a strong commitment to Cresent Oaks.

My mother has been living here for just a little over a year now. The building is modern, well…read moremaintained and clean. I have only good things to say about the staff and the care they give. Moving to this community was a huge improvement from the institutionalized environment of a skilled nursing facility.

Finding the right assisted living facility can be overwhelming, but Villa Fontana has been a true…read moreblessing for my 95-year-old dad and me. It was incredibly difficult to tell my dad that I could no longer manage his growing caregiving needs, but Merife and Michelle made the transition easier by assisting me when I shared the news at his home, where he had lived for 60 years. Our first lunch at Villa Fontana was nothing short of serendipitous--my dad was reunited with a former co-worker he hadn't seen in decades! The meal was so delicious that he kept saying "oishi" (Japanese for "delicious"). It truly felt like a home-cooked meal, starting with a cream of potato soup, followed by a bountiful salad with hardboiled eggs, olives, and more. The main course featured chicken parmesan, spaghetti, perfectly prepared vegetables, and a berry pie à la mode for dessert. My dad's room is bright and cheerful, overlooking a gorgeous courtyard. It was recently remodeled with new carpet and granite countertops, making it feel fresh and inviting. To help ease his transition, Merife arranged 24/7 caregiving services from Harmony for the first three days--an unexpected but deeply appreciated gesture. Each caregiver was kind, attentive, and communicative with me, which made all the difference. Just 3 days after moving in, my dad had a small accident during the night, falling on the bathroom floor. Thankfully, he wasn't harmed, and the staff immediately provided me with pictures to reassure me that he was okay. Their attentiveness and quick response gave me so much peace of mind. Perhaps the biggest change has been in my dad's daily routine. Before moving in, he spent his days watching TV from morning until night. Now, he participates in group morning exercises, and when I asked what he liked the most about Villa Fontana, he replied, Bingo! He also loves that he can enjoy ice cream every day--a small but meaningful joy. The entire staff at Villa Fontana has been incredibly friendly and kind. In addition to Merife and Michelle, I want to give a special shoutout to Jefferson, who always greets me at the front desk with a smile, as well as Allyssa, Maryann (the activity director), Maryann (the med tech), Manny, Marycris, and Roselily. I know I'm still learning everyone's names, so my apologies if I've left anyone out! Villa Fontana has truly exceeded my expectations, and I'm so grateful my dad is in such a caring and supportive environment. If you're looking for an assisted living facility where your loved one will feel at home, I highly recommend Villa Fontana.

I would like to thank Miss Merife & staff for taking such good care of Miss Sylvia…read more Miss Sylvia was taken care of by a caring & compassionate staff!! I would recommend VILLA FONTANA as a wonderful facility to any one looking fur a great place to stay.