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    Recommended Reviews - Gordon Manor

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    Tram N.

    W/ one of the most cases when this pandemic started my friends and I decided to call to see if they can accept donations. We understand due to the current state and the restrictions we can't just assume. I did speak to the CEO and followed up w/ her twice before making the delivery on a Friday evening. Explained to her that we are not part of any organization, that we just want to do something nice. We teamed up w/ Heaven's Kitchen to prepare 30 meals for this facility. We wanted to make sure we had everyone covered; not just nurses but administrative staff, janitorial.. I think that during this time we saw a lot of unity. We are one.. and we are suffering together. They were short-staffed and had to get help from other areas. It was such an honor to meet the people dealing w/ this firsthand. We can complain and vent all we want - I sure am guilty of that but the bigger picture remains.. regardless if you think all of this COVID is BS or not pls be mindful of the folks working in the medical field and their patients/residents.. no visitors... I can't imagine not being able to see Gavin or Tess. Those families had to deal w/ it. I hope this will pass soon.

    I am deeply grateful to the staff of Gordon Manor, who cared for my mother during the last four years of her life. She was surrounded by love and care that made all the difference in the quality of her life. One of the special pleasures of Gordon Manor is the outside garden, where we often sat with my mother and enjoyed the beauty of flowers, fruit, and the sun. The variety of art & music programs, the cleanliness of the facility, the food and laundry service were all really great. But in the end, it was the staff, and the way they treated my mother like one of their own family, that meant all the difference to my mother and our family. I am also thankful for the knowledge, wisdom and flexibility of the senior staff, and their guidance for our family these past several years. That team is quite extraordinary. I recommend Gordon Manor with highest praise and without reservation.

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    Ask the Community - Gordon Manor

    Review Highlights - Gordon Manor

    When the dementia got so bad that we were required to have private aides around the clock we decided to look elsewhere.

    Mentioned in 5 reviews

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    Palm Villas

    Palm Villas

    4.4(21 reviews)
    1.1 mi

    I couldn't be happier with Palm Villas and the way they look after my mom. She's always very…read moreclean, safe and comfortable. Her bedding and clothes are laundered daily and she's well cared for. After having a bad experience with a corporate place, it's such a relief to be dealing with a privately owned memory care establishment. Garry, the owner is on top of things and if you ever have a problem, one call into him puts things right--instantly! He's also a very nice guy and his team are also very caring, thoughtful and experienced. Everyone who works there has experience working with the elderly. They anticipate your loved one's needs and they're never hard to reach on the phone or by email. The facilities are always clean and tidy and their prices are competitive. My wife and I have toured many of the senior care facilities in the Redwood City/San Jose area and I wouldn't hesitate to recommend Palm Villas for Memory Care.

    My wife has been at Palm Villas for over 7 years. Three physicians have told me that my wife would…read morenot still be alive, if she was at any other facility. Garry Sneper, is the owner, has trained his staff to be loving and respectful of the patients at Palm Villas. The care my wife has received has been excellent. If needed,The staff will contact your physician on your behalf. They provide the highest level of care. to the patients there and treat family members as family. So if you need to place your family member at a facility, I highly recommend Palm Villas. Larry Kleinman

    Photos
    Palm Villas
    Palm Villas
    Palm Villas

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    San Carlos Elms - Apartment kitchen and living area

    San Carlos Elms

    4.2(13 reviews)
    3.2 mi

    My mom joined the community at The Elms at the end of May/beginning of June, and she is loving it!…read moreHer one bedroom apartment is a good size, a nice balcony with great afternoon sun, big closet, big bathroom and lots of wall space for her art she's collected over the years! The staff are so kind and welcoming to all of us, she feels very taken care of. She loves the food and the activities.We took her on a month long trip and half way through she asked when she was going back home to The Elms? The town of San Carlos is also the perfect walking town for an ambulatory elder! Across the street is the library. Two blocks away is the Senior Center (if your loved one wants more activities.) A block and a half away is the pharmacy. Three blocks away is the bank, post office and grocery store. Two blocks away is a coffee shop, and Laurel street which has lots of activities (pictured here.) If you or your loved one is considering The Elms, please contact Amanda and get on the waiting list ASAP, we waited a year for my mom's name to come up and it's been life changing! To quote my mom "thank you for making my life so easy!" That's what The Elms does for the residents, makes their life easy, so they can enjoy this chapter of their life with ease and comfort!

    I had to place my mom in a care home this year and she has been at the Elms for 6 months. I toured…read moreseveral assisted living facilities that also had memory care. These other facilities were newer and fancier (complete with smaller rooms and 10%/yr price increases to keep their publicly traded parent companies happy!), but they didn't come close the warm and welcoming environment we found at the Elms. The staff are wonderful: happy, relaxed, dedicated and you can tell they truly care about the residents. The Elms is a nonprofit and was started by San Carlos; you can see the focus is on the wellness of the residents, respect of the staff, and bringing as much comfort and joy to the community as possible. The residents are lovely and my mother has made very nice friends (they had a little holiday party in one of their rooms this week, and another family brought my mom a small Christmas tree for her room). The downtown San Carlos location allows residents who are able can walk to the wonderful offerings on Laurel Street. We walk to restaurants, the farmers market and seasonal street fairs; it feels like a breath of normalcy amongst all the changes that have been forced on her over the last few years. The Elms has a good variety of programing for the various abilities and interests of their residents. Today my mom and I caught an acoustic guitar holiday music show in the lounge. It was such a gift to enjoy that with her. The holiday parties are quite fun and everyone participates. The administration reaches out at regular intervals to make sure everyone is doing ok. The housekeeping and medical staff have been very responsive and easy to work with. I imagine managing the expectations and needs of this age group is a challenge but I think they do a great job with a tremendous amount of compassion and patience. I believe most of the staff has been with the Elms for some time and everyone seems to know whats going on and has a great deal of competence. Ultimately the biggest winner in the arrangement has been my mom. Her neurologist said her test results have improved over the last year which she attributed to her environment and having socialization, quality food and stimulation (and professional medication management). Moving a loved one out of their home is a very hard choice, but I am grateful for the Elms staff and their sensitivity, kindness and caring they show towards the residents and their families.

    Photos
    San Carlos Elms - Apartment workstation and bedroom entrance

    Apartment workstation and bedroom entrance

    San Carlos Elms - Apartment bathroom

    Apartment bathroom

    San Carlos Elms

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    Bayview Villa - en-suite bathroom in each Bedroom

    Bayview Villa

    4.4(13 reviews)
    3.9 mi

    After living at home until she was 98 I moved my mother to Bayview Villa after a hospital and…read moreskilled nursing facility stay. She was not happy about it but the staff assured me that it was not unusual and that they would help her acclimate. And they did. After about a month she not only was acting as though she'd been there 20 years but had befriended another lady who she had all her meals with. Bayview is clean and safe and while not inexpensive is about half what you would pay for 24/7 care at home by licensed caregivers. I owe a big debt of gratitude to the staff and administrators who made this an easier transition, not only for my mother, but for me as well so that I did not have to worry any longer about an independent nonagenarian still living at home by herself. Staff was caring and attentive and always available. The facility itself is very well kept up and during holidays always decorated. Highly recommend.

    I could not ask for better care for my grandmother than what she receives from Bayview Villa. I…read morebrought her there about 5 years ago with rapidly declining health and dementia. Quite frankly I thought I would lose her within the year. 5 years later she has gained weight( this is positive in her situation) and is doing great. We just celebrated her 97th birthday this month. Well with masks through the glass that is. Their safety measures during covid19 have been amazing. They locked down immediately and have not let up and their protocols. Healthcare for the elderly is not cheap , but I can honestly say the staff at Bayview Villa cares more about their residents than they do about your money.

    Photos
    Bayview Villa - Front entrance

    Front entrance

    Bayview Villa
    Bayview Villa - Bedroom

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    Bedroom

    Kainos Home & Training Center

    Kainos Home & Training Center

    3.6(11 reviews)
    1.5 mi

    "The clients and direct care staff are typically great, but the administration (incl. the executive…read moredirector and board president) are biased, corrupt and without scruples. Do not work at Kainos. I worked at Kainos and experienced lots of political BS-- favoritism, discrimination, and double standards. If you are a woman, an ILS or SLS instructor, a "protected class" minority, and if you share your managers religious beliefs, you will likely do OK at Kainos. But if you are male, do overnights, and do not share your managers religious beliefs, and are honest, you will be marginalized and oppressed. Kainos has dozens of "unwritten rules" that are NOT in the Employee Handbook-- my "mistake" was to speak the Truth and the Kainos system shi*tted me out! Do not work at Kainos. I have a 20 year full time job I cannot put on my resume thanks to Andy, who admitted to me one year later that it was a "retaliation termination"!! He should be fired for that bullsh*t. Admin staff initiate bait-and-switch meetings, so be careful if you're still working at Kainos: quit before they get petty revenge. I had NO reprimands ever, and during my last 16 years at Kainos, I had NO employee evaluations-- none! But... 20 years full time job, 4 minute termination meeting. No goodbyes to clients or co-workers. Sick. Zero accountability for admin staff. Do not work there. Just don't." - Not me. ----------------------------------------------------------------------------------------------- First id like to address that whoever is impersonating me on Yelp to negatively influence the rating of an assisted living facility, that supports the developmentally disabled during a global pandemic must be a pretty unhappy person. Id like to go through your post quickly to disprove its authenticity. During my 10 years working at Kainos I never encountered any Biases, or "corruption". I was treated with respect and equality like all other employees. I have never encountered a "protected class" at Kainos, and especially not women! They often must work harder, and closer to the clients than the men do. The religious beliefs statement probably offended me the most. My Manager and I could not have been any further from each other regarding religious attitudes, yet we worked well together, she made herself available for questions, held monthly staff meetings to air any grievances, brainstorm, and often food was provided. As for the Employee handbook, It's pretty airtight, and most times I had a question for my manager the answer would be in the handbook. These unwritten rules you commented on, I think they may fall under common sense; however considering I don't know what you are referring too, ill leave it at that. ------------------------------------------------------------------------------------------------- On to my personal review. Kainos could not be a better program to work for. It is an assisted living located in Redwood city. The facility has ALWAYS put the needs of the clients first. They pay higher than any other assisted living facility I looked at, and the management I interacted with were all very welcoming, rational, and patient people. The previous impersonator mentioned Andy. I didn't see Andy every day, but I did interact with him every other month or so. I could not ask for a better Executive Director. He was always clear, respectful, and calm. I doubt the truthfulness of the statement," "retaliation termination" I saw first-hand the good that Kainos provided not only to its clients but to its community through fundraising, concerts in the park, fashion shows, trips to Disneyland, the list goes on. It really is a amazing nonprofit. I loved my time at kainos, and I'm fairly certain I will never be treated with as much respect, and honesty as when I was an employee. I hope all at kainos are safe and well during this scary time. Miss you all and keep up your fantastic work. I do not know who wrote the previous review pretending to be me but please try to move on and have the integrity to voice your grievances under your own name, not mine.

    If you visit resident home ,the aid will will stare at you and not even say hi.They will not invite…read moreyou or thank you that you bring presents to residents. She will just say "other" and angry grab bag ,humilated you and close door in front of you and that is Kainos. Kainos I believe is unprofesional, ovepriced, unsafe which not welcome family to visit. I believe the residenst they are not have separate room but they will take two inteligual disability persons together and squize them in small bedroom to collect most of the money and it doesn't matter ,if you they have apnea , seizures or epilepsy let mix them together so people with none sleeping apnea and epilepsy suffer . No supervision from Reginal Center on regular basis and in covid time nursing stuff doesnt need to wear a mask why? They are immune and they do not care if the disability persons get it.

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    Kainos Home & Training Center
    Kainos Home & Training Center
    Kainos Home & Training Center

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    Right at Home

    Right at Home

    4.9(47 reviews)
    5.2 mi
    24/7 Availability
    Family-owned & operated

    I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

    My dad was under hospice care at home for four and a half months, and Right at Home was a big part…read moreof making that experience as comfortable as possible for my parents. My father had a wonderfully kind and conscientious caregiver with him during the weekdays, who helped my father with daily activities of living and allowed my mom to feel okay about going out for errands or other commitments, knowing my dad was safe. In the last month of my father's life, we also had a night time caregiver present. Throughout those difficult months, we always felt that the Right at Home team prioritized my dad's wellbeing and provided caregivers who felt the same. Gulraj has checked in with my mother several times since my father's passing. He is a genuinely compassionate person.

    Photos
    Right at Home
    Right at Home
    Right at Home - Home Care in Palo Alto

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    Home Care in Palo Alto

    Gordon Manor - assistedliving - Updated May 2026

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