1. Heatherwood Memory Care

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Walnut Creek, CA

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Heatherwood Memory Care

4.6 (11 reviews)
Closed • 7:00 am - 7:00 pm

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2 months ago

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7 years ago

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8 years ago

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4 years ago

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14 years ago

I've been working at Heatherwood for nine years. I love what I do and wouldn't trade it for the world!

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9 years ago

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11 years ago

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Review Highlights - Heatherwood Memory Care

“The folks at Heatherwood are the nicest, most professional, compassionate and skilled caretakers in the world!!”

Mentioned in 2 reviews

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TheKey - Senior Home Care - TheKey Home Care Caregivers

TheKey - Senior Home Care

3.3(19 reviews)
0.7 mi

My 94-year-old Aunt had been suffering from a number of health issues in a very short period of…read moretime. When it was determined that her condition would get progressively worse, I started to think the best option may be a care facility but she really wanted to be in her own home the last months of her life. Finding quality caregivers is a big challenge for working families. Sue at Home Care Assistance was responsive to my concerns and needs and provided my Aunt with excellent care and compassion in her own home. Her program truly anticipates the needs of a family trying to give their loved ones the best quality care possible. She turned an exhausting situation into a peaceful, dignified experience for all involved. We have had nothing but very positive experiences with Home Care Assistance! They are organized and professional and have a very helpful staff. I would absolutely recommend Sue and the team at Home Care Assistance to any person looking for care for a loved one!

This organization, and particularly the person we worked with, Anne Rosenthal, is absolutely…read moreterrible. They charged extraordinary fees for doing absolutely nothing. It's hard to believe but we literally spent thousands of dollars with them for what ultimately was half a day of mediocre care. We're reporting them to the BBB and will look into other ways to hold this company accountable for gross incompetence and financially abusing families who hired them to help manage the care of their loved one, only to be met with severe incompetence on providing basic professionalism. This company charged hundreds of dollars and hour for Anne's "support" while she lacked basic competence. They ultimately charged us thousands of dollars to "vet" caregivers. They supposedly spent dozens of billing hours "researching", "vetting" and "training" caregivers only to come up empty handed with either no available caregivers or caregivers that didn't meet the basic requirements we asked for. The caregivers that did actually show up up were totally clueless to our needs. Their inadequacy was glaring. Anne and the company should be ashamed of themselves. Save your family the time, frustration, anger and money. Hire someone else.

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TheKey - Senior Home Care - TheKey caregivers

TheKey caregivers

TheKey - Senior Home Care - Paint and Sip event

Paint and Sip event

TheKey - Senior Home Care - We're so glad we got to celebrate Sunrise Senior Living Danville's 20th Anniversary earlier this year. Congrats to everyone!

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We're so glad we got to celebrate Sunrise Senior Living Danville's 20th Anniversary earlier this year. Congrats to everyone!

J&M Homecare Services

J&M Homecare Services

4.7(38 reviews)
9.4 mi

Krista is an outstanding care manager for my sister. Her monthly visits are incredibly productive,…read morefocusing on whatever needs attention most--from scheduling critical doctor appointments to providing the motivation my sister needs for her daily activities. She is reliable, deeply compassionate, and knows exactly how to support someone living with mental illness. Our family is so thankful for her dedication.

This review is about our wonderful care taker Susan Rhoades. My Mom who is in her late 80s has been…read morebattling with dementia. My super Dad, who will be 90 soon, is the main reason she's still around and healthy. But he just survived a mild stroke and physically, he's not as strong as my Mom. As their children, we spent a lot of time helping them but with dementia, it's a very difficult and emotionally exhausting ordeal to handle. We were beyond lucky to have found J&M Home care service; especially Susan. Susan is a super bright lady who has a deep sense of compassion, empathy, patience and the knowledge of the disease. Within a couple months under Susan's care, both my parents' health have improved significantly. My Mom seems so much happier and those moments of her feeling frustrated and feared have reduced significantly. With My Mom's health improving, it has helped my Dad and the rest of us feeling so much lighter and happier. What special about Susan is that, even though my Mom speaks mainly Vietnamese and Susan speaks English, the love, care, understanding and compassion Susan has for my Mom overcomes any language barrier. I am so grateful for Susan and her heart. We are taking each day we have with our parents as a blessing. We pray that Susan will stay with my parents, especially my Mom, for a while. Sometimes, God sent an angel to us in a form of a beautiful and wonderful lady! Based on our experience with Susan, we highly recommend J&M Homecare Service to those who are looking for a trusted care taker to look after our loved ones!

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J&M Homecare Services
J&M Homecare Services
J&M Homecare Services

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Heatherwood Memory Care - assistedliving - Updated October 2026

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