We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

I've always been so hesitant with assisted living homes for our elderly. This really is not typical…read morepractice in our family. So you can imagine how reluctant I felt about leaving a love one in the care of strangers. I called first to ask about the facility and the type of care they offer. The person I spoke to, I believe her name was Natasha was so lovely and answered all my questions with patience and understanding of all my concerns. She suggested I come tour the facility to see the space and help put my mind at ease even though I wasn't ready to make the move. I thought to myself wow typically when people are not ready you can easily get swept to the side. To my surprise, I was greeted with smiles, well kept common areas, a staff that was seasoned, professional and passionate about their roles. Even though I may not be ready to put my loved one in an assisted living community at least I know there is a community like the Kensington that will care for my family the way I do.

I live on the assisted living side of Atria Walnut Creek, on independent status, and my experience…read morehere has been up to now mostly positive. Making it positive has been very much helped by the work of the Activities staff, led by "Engage Life" Director, Diana Lamsen. I Just want to say how much we all appreciate Diana and her Activity staff as they make Atria a much happier place to be, with her attention to producing very appealing and lively events like our recent Valentine's Day event! I have been here nearly 5 years, and Diana never fails to amaze me personally with the excellent work she and her staff do, day in and day out, to make Atria Walnut Creek attractive to residents, families, and visiting prospects!

RUN FAST THE OPPOSITE DIRECTION!, I would give 0 stars if it let me. While it is a physically…read morebeautiful facility, don't waste your time looking at this facility. I had some warnings such as I was told a resident on the locked dementia unit had died drinking cleaning fluid that was left out on the counter a few years ago. Also, the turnover in staff, the 3 people I met in management when I signed up to move there had only worked there a few months. I was brought there by a person who places people in facilities like this. I believed him & I decided to move in. About a week after signing the contract, I decided not to move in. They are now deducting almost $4000 from qmy checking account for a months rent and I never lived there. I never even walked in the room after initially seeing it. They claim if they could have rented my apartment which I was told had "the best view" then I could have my money back. I have no way of knowing if they rented it or not, so,I will be following up legally to find out. PS - The woman I spoke to that answered the phone tonight told me she was new. What does that say about this place? The turnover of staff is so high. DO NOT MOVE HERE.

We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

My grandmother has been living here for about seven years and we all love it! My kids and I visit…read moreoften. The staff all know us by name and are incredibly friendly and helpful. They take such great care of my grandma! The food here is great! We love visiting for meals. And they just held a family carnival that we all enjoyed. My kids call Byron Park "Oma's Castle." Its always clean and comfortable here. But what makes this place extra special is the amazing staff. They're the best!

Recently I visited and toured Byron Park. Cheryl Laven was most…read morewelcoming and hosted us for a good three hours--lunch and tour of the facility. In that time our small group was able to get a good feel for what is offered in Byron Park.It was truly ALIVE with people conversing, eating, playing "balloon tennis", reading in the library..... wonderful art work covered the walls, the apartments were all bright and cheerful. It offers everything and more. What impressed me the most was the positive and stimulating atmosphere.....a large self-contained world in which one could thrive yet a small "old-school" feel of friendliness and caring. I will definitely consider moving there and would not hesitate to urge others to see it for themselves. Anne R. 6/8/24

My mom has been at Carnelian for over a year. We have been very happy with her care. Don't let the…read moreAL name fool you. Most of the 30 residents have severe dementia. Technically a board and care, but more on the level of a memory care with great staff, excellent food, almost daily live music and tons of activities. Priced accordingly on the high end of MC...and worth it if you can swing it. Carnelian is 3 houses with a big combined yard. It's been family run since the 70s. We're so grateful for Carnelian staff. My stress level has come down a lot knowing my mom is so well taken care of. My aunts have all been amazed at the care and atmosphere. No MC I toured even came close.

In my opinion, the family run Carnelian is the best assisted living facility in Contra Costa County…read moreif not in all of California! After experiencing seven other local care homes with less than adequate care over a four year period of time for my elderly mother, discovering The Carnelian was a blessing. My only regret is that we did not begin our care home quest at their doors. The facility is a bit of a unicorn in that they are larger than the usual board and care facility, having around 30 beds, and have three distinct tiers of care. One tier is for residents who do not need much assistance with the tasks of daily living. An intermediate tier provides care for residents who need more help and a third tier provides total care. The staff is extremely capable and can handle and provide this wide range of care. For example, care is provided for those who may only need medication reminders to those who are immobile and need help with all aspects of daily life: feeding, bathing, dressing and transferring. Not only is the large staff capable, they are friendly, kind, gentle, patient, loving and caring. Unlike many of the local board and care facilities we experienced, you will never hear an angry word, see an impatient gesture or experience an unprofessional or sloppy approach to patient care at The Carnelian. My mother was previously a resident and had very poor experiences at Diablo Assisted Living (15 Glen Creek Lane, Walnut Creek), The Concord Royale, Abraham Rest Home, Immaculate Home and Paradise Villa Sr. Care II. The administrator and manager of The Carnelian does a very careful analysis and intake of information on the prospective resident and this results in a spot-on care plan for the individual's needs, usually before move-in. The staff are very respectful and caring toward the resident families and work as a team with them and with outside medical providers to achieve the best care for the residents. The pricing is higher than most board and care facilities, but their care is superior and they are never understaffed which is the case with so many smaller board and care homes. Smaller facilities usually have the bare minimum of employees required by the State of California. At previous facilities, I often worried that the staff would not have the physical strength and capability to transfer my mother when she was weak, ill or injured. This will never be a consideration at The Carnelian. There is usually a waiting list at The Carnelian, so I would advise securing your place on the list with a deposit as soon as you tour the facility. It might take a few months or longer because the residents don't want to leave their comfortable accommodations and loving staff at The Carnelian.

The owners of Bridge View Senior Care are responsive, compassionate, and kind. They are very…read moreinvolved in the operations and even work in the home with the residents on a regular basis. My mom is a resident of Bridge View and receives excellent care from the staff. The food is healthy and the home is extremely clean and well maintained.

Between my mother and father-in-law, I have experienced over five different senior care facilities…read more I have to say that the owners of Bridge View Senior Care have put 120% into my mom's care and cleanliness of the facility. The personal attention that she receives is great which shows in her appearance and smile.

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

The owner, Kelly, helped me urgently find a private boarding facility for my aunt after she was…read moreplaced in a less than desirable SNF. Kelly called me back quickly, took my information and had me lined up with multiple quality locations to look at the next day. She accompanied me to the sites we were viewing. She was absolutely critical in helping me identify a quality solution and then helping to execute the transfer. The facility she connected me with was OUTSTANDING and I cannot thank her enough. She also went out of her way to visit us, in my aunt's last days, bringing a lovely gift for my aunt. More than anything, Kelly CARES about making sure your loved ones are properly taken care of, and it comes through in everything she does. I will be referring her to anyone and everyone I know.

We have had a great experience twice now with Kelly Gonzalez helping us find a care home for my…read morerelative with dementia. She is easy to work with, timely in her assistance, honest in her opinions and very helpful in lining up visits to potential care homes. She helped us get the price point we needed and it was such a relief to get her excellent help!

I am so glad that we found the New Alamo Residence Home for my mom! My mom had dementia and she had…read morelived at a larger assisted living facility for a few years, but as her condition advanced, she needed more careful care. The caregivers at New Alamo are fantastic! They are so kind and caring. Every time I visited, my mom was happy, clean, and comfortable. I appreciated that they make the effort to take the residents outside each day when the weather is nice even though most of the residents have limited mobility. I have dealt with many care facilities of various sizes and I know what to look for when it comes to quality of care. New Alamo is definitely one of the best I have seen. The owner is very motivated to provide premium service and makes a lot of effort to communicate well and meet needs. The caregivers are friendly and attentive. Thank you for caring for my mom!

From the owner: Luxury Assisted Living Tailored to Your Lifestyle…read more At New Alamo Residence Home in Alamo, CA, we welcome folks into a posh residence with technologically advanced amenities, professional healthcare, and full-time assistance. We invite folks from ages 55 and up to move into an ideal, stress-free environment that allows you to spend your twilight years the best way possible.

Joanna and her team at 24-7 Nightingale are truly exceptional! She's warm-hearted, professional,…read moreand compassionate -- exactly the kind of person you want caring for your loved ones. Every interaction shows her genuine kindness and attention to detail. Her team provides top-quality home care throughout the East Bay, and they go above and beyond to make clients feel safe, comfortable, and cared for. If you or someone you love needs reliable home care or recovery support, I can't recommend Joanna and 24-7 Nightingale enough.

We are supposed to receive 10 hours/week of respite care through 24/7 Nightingale for our son…read more However, he only gets around 4-5 because the caretaker calls out, leaves early, and comes late constantly. Whole they are here, they spend most of their time on their phone and do not engage at all with our son. When I brought this up to the agency, they said they'd work on rematching us and never got back to us. I would not recommend this service to anyone in need of reliable, compassionate care