Joanna and her team at 24-7 Nightingale are truly exceptional! She's warm-hearted, professional,…read moreand compassionate -- exactly the kind of person you want caring for your loved ones. Every interaction shows her genuine kindness and attention to detail. Her team provides top-quality home care throughout the East Bay, and they go above and beyond to make clients feel safe, comfortable, and cared for. If you or someone you love needs reliable home care or recovery support, I can't recommend Joanna and 24-7 Nightingale enough.

We are supposed to receive 10 hours/week of respite care through 24/7 Nightingale for our son…read more However, he only gets around 4-5 because the caretaker calls out, leaves early, and comes late constantly. Whole they are here, they spend most of their time on their phone and do not engage at all with our son. When I brought this up to the agency, they said they'd work on rematching us and never got back to us. I would not recommend this service to anyone in need of reliable, compassionate care

I am highly impressed with Golden Heart in Walnut Creek! They truly represent exceptional CLIENT…read moreCOMMITMENT, COMPASSION, and COMMUNICATION! There is a reason why clientele with Golden Heart! They are INVESTED in the health, safety, and experiences of each client, as if they were their own individual family member. The level of care each provider gives is exceptional and focused on meeting the needs to ensure a high quality of life for each client. As a caregiver that has worked for several home care organizations, Golden Heart was set apart with how I was supported as a team member. I was able to communicate my concerns regarding patient care and ideas to improve quality of care. As a caregiver, being valued and treated exceptionally, Golden Heart is WHERE you want to be. As a client, wanting the best care, Golden Heart is where you NEED to be.

When you find a company that leads with love and then backs it up with professionalism, integrity,…read moreand great service, you know you've found the right partner for your family. Everyone we worked with at Golden Heart Walnut Creek was fantastic. Michael and his team made a very challenging situation much easier, and I am incredibly grateful for the high-quality care they provided for my father.

My Mom's evening caregiver was Kabria and she was wonderful taking take of her. She communicated…read moregreat, giving briefings every morning when I would meet with her allowing me to assure my Mom's facility staff was completing their requirements. If Kabria is assigned to you, you are in good hands.

Finding Hillendale was the best thing we have done for our family. Since my husbands illness life…read morejust hasn't been the same. Then David (at Hillendale) recommended Rizaldi to us. Rizaldi has put a new life in my husband and he shows that he really cares. Rizaldi is always recommending exercises and things that can help my husband feel better about himself. Thank you does not say enough. Rizaldi has given my husband a better quality of life

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

This business is our go-to for my wheelchair bound mom's transport for medical appointments. They…read moreare punctual, friendly and flexible. Thank you!!

Mike and his company are reliable and do a great job. We got to my dad's appointment and back in no…read moretime. Thank you.

My 94-year-old Aunt had been suffering from a number of health issues in a very short period of…read moretime. When it was determined that her condition would get progressively worse, I started to think the best option may be a care facility but she really wanted to be in her own home the last months of her life. Finding quality caregivers is a big challenge for working families. Sue at Home Care Assistance was responsive to my concerns and needs and provided my Aunt with excellent care and compassion in her own home. Her program truly anticipates the needs of a family trying to give their loved ones the best quality care possible. She turned an exhausting situation into a peaceful, dignified experience for all involved. We have had nothing but very positive experiences with Home Care Assistance! They are organized and professional and have a very helpful staff. I would absolutely recommend Sue and the team at Home Care Assistance to any person looking for care for a loved one!

This organization, and particularly the person we worked with, Anne Rosenthal, is absolutely…read moreterrible. They charged extraordinary fees for doing absolutely nothing. It's hard to believe but we literally spent thousands of dollars with them for what ultimately was half a day of mediocre care. We're reporting them to the BBB and will look into other ways to hold this company accountable for gross incompetence and financially abusing families who hired them to help manage the care of their loved one, only to be met with severe incompetence on providing basic professionalism. This company charged hundreds of dollars and hour for Anne's "support" while she lacked basic competence. They ultimately charged us thousands of dollars to "vet" caregivers. They supposedly spent dozens of billing hours "researching", "vetting" and "training" caregivers only to come up empty handed with either no available caregivers or caregivers that didn't meet the basic requirements we asked for. The caregivers that did actually show up up were totally clueless to our needs. Their inadequacy was glaring. Anne and the company should be ashamed of themselves. Save your family the time, frustration, anger and money. Hire someone else.

I cannot imagine a better company that provides in-home care. Jenny, Denise, Bonnie ... they all…read morerock, and go the extra mile to do their jobs in a thoughtful, caring manner. I only hope that they realize--even on the thankless days--that their efforts are appreciated, and I'm glad they decided to enter their profession. I cannot praise them enough for helping us out in our time of need. Their help was immediate, and helped our family more than words can say. Thanks again, ladies. You all deserve your wings!

I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

Krista is an outstanding care manager for my sister. Her monthly visits are incredibly productive,…read morefocusing on whatever needs attention most--from scheduling critical doctor appointments to providing the motivation my sister needs for her daily activities. She is reliable, deeply compassionate, and knows exactly how to support someone living with mental illness. Our family is so thankful for her dedication.

We were told to avoid bringing a family member home on hospice on a Friday, because it is difficult…read moreto find help on the weekend, and it can be overwhelming to learn and provide 24/7 care to a fully dependent non-ambulatory loved one with the one "training" provided by the hospice nurse. That advice was 99% true. The 1% where it wasn't true was J&M Homecare Services. Constance was truly empathetic to our Friday night plight, and came over early on Saturday morning to assess our needs. She was caring and compassionate and really wanted to help us. She guided me through the process and the forms. They clearly have experience working with Long Term Care insurance companies and have an easy to follow process to help you get reimbursed. She immediately reached out to her scheduling team and I received a call that afternoon trying to schedule someone for the very next day. By then we were scrambling and had found help through a family friend, but still needed someone for Monday. On Sunday their scheduling expert had found someone for Monday. They worked during the weekend to try and fulfill our needs and the four other companies we tried calling on Friday all said they'd talk to us on Monday. Monday came and our provider was great. My mother was in the final stages of the dying process and our aide helped us clean, bathe and dress her without a second thought. My mother passed peacefully soon after. Watching a loved one pass on in front of you is a very emotionally trying experience, but having last minute help made an unbearable situation feel slightly less horrible. I had only one short experience with the person who came to care for my loved one, but the effort the company put forth fulfilling our needs at the last minute on the weekend feels like an industry exception. I would absolutely recommend J&M Homecare Services.