To find two opening in this small, boutique residential elder care for for my parents was a true…read moregift. Fadi is a wonderful, caring, highly competent owner who is the reason my parents have made this transition so smoothly. I never would have imagined that they would be so content in a care home but Fadi and his staff are the reason. The food is homemade, the care is individualized and the home is warm and inviting. I have recommended this place to my dear friend for her mother and would recommend it to anyone. Thank you, Fadi, for making this part of my parents lives so cherished and meaningful.

This is a new, small residential elder care home located in Walnut Creek, near Northgate High…read moreSchool. I highly, highly recommended this facility, the owner Fadi, his family and their staff. The house is lovely, the neighborhood is very quiet and the care is outstanding in every way. We feel so lucky to have found places here for our 96 year old Dad and 92 year old Mom. We are dealing with memory care issues, physical mobility issues, and all the other challenges of advanced age. The team here has handled everything with grace, warmth and kindness. Truly wonderful.

I can't begin to say how grateful I am for the folks at Heatherwood Memory Care. My mother needed a…read morenew facility after staying for 3 years previously at a board and care. Heatherwood was the first place I visited, and I am so lucky they had a spot open for my mom. The caregivers truly go above and beyond to care for the residents there. They are so kind and compassionate always, even in situations that may not always be easy. It was so hard not being able to have her cared for at home, but we literally found the next best thing. Thank you to all the caregivers at Heatherwood for their wonderful care

I am glad my mother was at Heatherwood for her final years. They took good care of her. The…read morepeople are friendly and willing to answer questions any time you call. I appreciate the care they gave my mother.

As hard as it will be to leave our longtime East Bay home, we recognize that a single-level home in…read morea community designed especially for seniors--with all the amenities we currently have (and then some!)--would be a wise move for us as we approach our 80s. We are delighted to have discovered The Glen at Heather Farm because it is surrounded by a quiet, lovely neighborhood; offers access to beautiful hiking trails; is in proximity to Walnut Creek's shops and restaurants; and provides nearby access to the outstanding John Muir Health medical center. Making such a large life change will be difficult, but we look forward to forming new friendships and becoming part of a dynamic, caring community. Because construction won't be finished for another year or more, we have time to prepare for this next big step. In designing the property, the developers of The Glen are trying to be environmentally friendly, something that very much appeals to us. The staff has made us feel welcome and provided all the information we needed to decide to move there, yet no one has ever pressured us in any way. We look forward to getting to know our future neighbors, both new residents of The Glen and those in the adjacent neighborhood, and we are pleased that The Glen is encouraging new residents to volunteer in the local Walnut Creek community.

My husband and I have been pleased with the professional and warm interactions we've had with the…read morestaff at The Glen--from our first talks with the Residency Counselor and visit to a sister community, to the follow-up meetings to reserve a specific unit. We look forward to the next chapter in our lives! DLK

We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

I cannot say enough wonderful things about the care given at Oak Creek! The staff are kind,…read moreattentive, loving, and very well-trained--and extremely vigilant re: safety and contagion. My aunt and uncle are residents there and are treated like family by the staff, who know my aunt and uncle's quirks, moods, preferences, needs-- including the setting up of my aunt/uncle's weekly Zoom bible study. Staff gracefully indulge my aunt, who has a rather demanding personality at times. (I wish I were as patient as they are with her!) Unlike many other nursing homes, Oak Creek staff seemed to love their work, which they perform as a true vocation. The building sits under a canopy of trees, nestled against a forested hillside. Residents have access to a large patio area with a garden, an aviary with cooing mourning doves, and chickens, with many seating areas. The entranceway is always decorated very festively according to season, giving it a cheerful ambiance. Art, music, movies, meditation, crafts, exercise, and many other activities fill the day. My only complaint is that I would love to live there myself and be pampered as beautifully as my aunt and uncle are!

Willow Creek is my favorite Memory Care community. I am a senior care professional and am always…read moresuggesting people take a look. This is such a loving and fun community. It is all about ensuring the best quality of life possible for their residents. There is constantly fun happy activities happening. When you first visit you get the feeling of this quaint little community and then you enter and are amazed at how much space the residents have to roam around. I love the outdoor area! It is so spacious and sprawling with wonderful things to do such as the raised planter boxes. Oh and did I mention the chef uses the freshest produce that comes from their very own farm/ranch?! Probably the most impressive thing about Willow Creek is the staff. They truly care about their residents. The longevity of the staff is far greater than many other communities which provides the much needed stability that Memory care residents need to thrive. The cherry on top of all the goodness of Willow Creek is that the cost is among the most affordable in the Bay Area. If you are looking into Memory Care communities for a loved one, I definitely suggest you consider Willow Creek.

Moved here 6 months ago. Wife had been diagnosed with MCI and we wanted to get situated in an…read moreenvironment that could take care of any needs in the next 15 years. 3 nutritious meals a day and maintaining our home of 47 years had also become an issue. The Kensington met and exceeded expectations. Thought we would use our well equipped kitchenette, but so much easier to walk down the hall to the dining room instead. Staff is very accommodating.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

Not sure why Connie emailed Grace to tell her to look at my review and Grace text me telling me…read morewhile you were on the phone with her. I actually left a good review for your place and was just saying what we have been dealing with. You told her i shouldn't have put what she has etc but this is not some hippa violation this is saying what we went through as a family with her. So I'm not sure what you were trying to do with emailing So far this place seems nice and the staff there seem nice too! My ex partners mother moved into the memory care unit here and was told they got her to shower! Which is amazing because she would get physical and argue with her daughter and I to not shower. She has a room by herself right now and they have her get up in the AM to sit in the living room with is great so she's around everyone and not isolated in the room. She never wanted to do anything we would try to get her to come out but she just wanted to sleep all day. So far she's played bingo, they got her to shower and change her clothes. She would get mad at us for having her change but I'm glad they got her to. She would pretend with us when she didn't want to do anything that she can't walk or she's weak but she's really strong she's climbed over a metal baby gate, pounded on windows and has left the house, police involved so it became harder for everyone to take care of her because she was always trying to leave the house and she has dementia. Here they said she was full of energy and danckg to music which is great because we could not get her to do anything! Right now she does not have a roommate, kinda afraid when she does get one how she will treat them but the staff there I'm sure is well trained to handle that. She speaks English but pretends to only speak Tagalog and they have Filipino caregivers there which is good because they speak Tagalog! She's made comments that she will run away but it's locked with a code so she's safe and can not leave. So far this place seems great. When she went to visit the brother in Texas he said the first week she did great and showered, ate etc with no issues and then it went downhill after that. Hopefully she continues to thrive here and I think the routine and activities are helping keep her busy. Her son Glen brought up some alarming stuff to Grace he said he found out from a while back but I'm sure they have fixed whatever issues and the staff seem caring and attentive. When we moved her in the staff were friendly and caring. Much better than the place in Castro valley that Eden hospital sent my mom to for rehabilitation. ( they almost killed my mom) To the staff here just becareful because she has been violent and is smarter than what she makes herself seem and we've seen here watching when they put the code in the door! She's mentioned she's going to run away too. It's a good thing Gloria is there because Grace looses patience fast with her mother and the people there are better trained to handle her Just be careful too because she will say she's being abused and scream for help. She did that and thankfully neighbors saw but staff should be aware I couldn't say anything when Connie came because her daughter told me they will deal with it if it happens there but that's something you guys should know too!

We were looking at moving my dad and his wife into Oakmont's memory care community as a couple in…read morewhich one spouse required the memory care services while the other did not. We worked closely with Marci to find a way to make that happen. She and her staff were amazing. They were warm, caring, responsive, and went out of their way to help us with logistics. In the end, we could not make it work due to other health issues, but we are sincerely grateful for Marci and would highly recommend Oakmont for the care of their loved ones.

I LIVE AT OAKMONT OF CONCORD. Everything is as lovely as the Ad says, but what I can not see is how…read morestrained and difficult this place is to run. This isn't Alabama or even Iowa. You cannot pay salaries which I imagine are paid here. Dealing with keeping waiters for a day or too .Staff that takes care of patients like me and working shifts are tired of covering when some one else. quits. Wake up. Judith Mullin, room 347