We were looking at moving my dad and his wife into Oakmont's memory care community as a couple in…read morewhich one spouse required the memory care services while the other did not. We worked closely with Marci to find a way to make that happen. She and her staff were amazing. They were warm, caring, responsive, and went out of their way to help us with logistics. In the end, we could not make it work due to other health issues, but we are sincerely grateful for Marci and would highly recommend Oakmont for the care of their loved ones.

I LIVE AT OAKMONT OF CONCORD. Everything is as lovely as the Ad says, but what I can not see is how…read morestrained and difficult this place is to run. This isn't Alabama or even Iowa. You cannot pay salaries which I imagine are paid here. Dealing with keeping waiters for a day or too .Staff that takes care of patients like me and working shifts are tired of covering when some one else. quits. Wake up. Judith Mullin, room 347

My mom was at Ariane's care home for just over a year. The staff are the most loving, caring,…read moresupportive, people I have ever met. The home was immaculate any time of the day. The food always smelled delicious and my mom was alway excited to eat. In the last days of her life, the staff was just like extended family and was with us and helped us with out hesitation and it made her transition so peaceful. I will forever be thankful to the staff. Highly recommend.. oh and their Christmas party is just AMAZING!!

I can't thank everyone enough at Ariane's Residential Care Home for everything they did for my…read morefather. We recently lost my father and the support and care my father was given along with the family was priceless. My father lived there for two years and from day one he was treated like family. Thank you, Annalisa

If I could give this place 10 stars I would. The quality of care here is outstanding, and watching…read morethe interactions between staff and residents is touching. There is definitely respect and affection between both residents and the caretakers. My siblings and I checked all the major assisted living/memory care centers in the East Bay, and after careful consideration, we picked Aegis, due to its management team and staff. The General Manager, Linda Fisher, is an extremely kind and empathetic human, who has worked with us on every step of Dad's journey, as has Megan Nethercutt, the Marketing Director (another sweetheart of a human)! The Care Team here is great to work with and keeps you in the loop regarding your loved one's care. We are so happy that we found this place and we don't think our Dad could be in better hands!

thanks for your reply- however, the care at aegis was poor enough for me to win a custody case…read morereleasing him from your care. it may well be that independent living there is satisfactory, but the truth is that many people testified to the judge that the care was not appropriate for his level of dementia. your facility is beautiful, but the management did nothing to help. https://youtu.be/rlNMz7NKzKM

My mom moved into Oakmont of Montecito nearly a year ago while recovering from spinal surgery, and…read moreit turned out to be exactly the place she needed during that stage of her life. From the moment she arrived, the staff made her feel welcomed, cared for, and supported. One of the biggest benefits was having Amy and physical therapy services onsite. During her recovery, it was incredibly convenient and comforting for my mom to simply go downstairs to the gym and attend her routine therapy appointments without having to travel elsewhere. Amy was truly exceptional. She challenged and encouraged my mom every day, pushing her to work hard while always believing in her ability to recover. Her dedication, expertise, and unwavering support played a huge role in helping my mom regain her strength, confidence, and independence. I also want to recognize Lucy, who provided my mom with so much love, encouragement, and support throughout her stay. Lucy's kindness, patience, and genuine care meant the world to our family. She treated my mom with dignity and compassion and was always there with a smile, a helping hand, or words of encouragement when they were needed most. Another standout aspect of Oakmont of Montecito was the incredible activities program. Gianna does an amazing job creating opportunities for residents to stay active, engaged, and connected. From social events and outings to creative and wellness-focused activities, there was always something fun and meaningful happening. These activities not only kept my mom busy but also helped her build friendships and truly feel part of the community. The dining experience was another highlight. Lisa and the entire dining staff were wonderful, always providing exceptional service with kindness and genuine care. The food was consistently delicious, and the beautiful dining atmosphere made every meal feel special. Beyond the amenities and services, what truly makes Oakmont of Montecito stand out is the people. The residents quickly became friends, and those friendships brought so much joy and companionship to my mom. The warm, welcoming environment lifted her spirits, gave her a sense of belonging, and helped her thrive during her recovery. I would also like to recognize Arianna and Molly who helped me find an apartment for my mom in a time crunch.  The apartment was so lovely and clean - it helped my mom feel at home during her stay. Oakmont of Montecito was truly a blessing for our family. Not only did my mom receive the care she needed during a challenging recovery, but she also found a vibrant community, renewed confidence, and lifelong friendships. Thanks to the incredible staff and residents who surrounded her with support and encouragement, she is in a much better place today. We will always be grateful for the positive impact Oakmont of Montecito had on her life and our family. I would also like to extend my heartfelt thanks to the many other staff members whose names I may not have mentioned. Please know that your kindness, compassion, encouragement, and care did not go unnoticed. Every smile, conversation, helping hand, and act of support played a role in helping my mom heal, regain her confidence, and get to where she is today. While I may not remember everyone's name, I will never forget the impact you had on her life and on our family. For that, we will always be grateful.

Our stepfather Gene has stayed at Oakmont Montecito since 2021. He has left this month, April…read more2026. He has enjoyed his stay tremendously. The staff is gracious and caring. The housekeeping and laundry care is exceptionally great. We would recommend Oakmont Montecito to everyone who is looking for a great home for seniors. Denise and Richard Blakewell

Moved here 6 months ago. Wife had been diagnosed with MCI and we wanted to get situated in an…read moreenvironment that could take care of any needs in the next 15 years. 3 nutritious meals a day and maintaining our home of 47 years had also become an issue. The Kensington met and exceeded expectations. Thought we would use our well equipped kitchenette, but so much easier to walk down the hall to the dining room instead. Staff is very accommodating.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

We had a very negative experience at Carlton with my father, who had dementia. There was not…read moreenough supervision and his health significantly diminished once he arrived, ultimately leading to his death after just 4 months. Carlton's solutions to my father's limited mobility and need for some assistance in eating was to overmedicate him so that he was unable to eat. He lost 27 pounds in 2 months which landed him in the hospital. Carlton could not explain how this happened or how they "missed" the weight loss. He never recovered and died a week later. Carlton made many promises to our family, none of which were kept. Carlton is incapable of providing adequate memory care to its residents.

We moved my mom into Carlton Downtown six months ago and it has been a wonderful relief. She did…read morenot initially want to move but the staff were super supportive and mom has acclimated amazingly well. She likes the routine, eating with others and there is often someone popping into her room to check on her or invite her to meals. The staff are super friendly and get to know each resident by name. They have fun activities and something for everyone. It feels like a family with genuine care. I'm grateful mom has so much more social interaction than living alone in her too quiet house. They also recently updated the decor in the dining and activities rooms and they are beautiful and modern.

After much research we chose Walnut Villa as a home for my mother-in-law when she could no longer…read morecare for herself. What a blessing we found there! The place is very clean and organized. The rooms are large and spotless (and cheery). The location is quiet and safe. The caregivers (especially Ray, Sylvia & Marvin) could not be nicer. We were not sure about how my mother-in-law would adjust as she had cared for herself at home for many, many years. The very next day after we moved her in she told us that angels were taking care of her. They are so respectful and helpful, catering to her every need. Ray is a wonderful cook and makes whatever she requests. They anticipate her needs and are constantly checking on her. If you are looking for a safe, secure, well-managed facility for your loved one, you need not look any further. Walnut Villa is a place that will treat you like family.

I was very dissatisfied with the board and care facility my 90 year old parents were at and Walnut…read moreVilla was recommended as an alternative. I was very wary given the problems I was having with the first facility and I absolutely did not want to have my parents going through a second move in just a few months. Walnut Villa's owner, Mann Salvador, recommended we come on a trial basis. That seemed like a great option so we set a date. Then a couple of days before we were to move in on a trial basis my Dad was hospitalized with pneumonia. We went ahead and moved Mom in and boy am I glad! For the first time she allowed someone to help her with toileting, bathing and dressing. One of the caregivers at the former Board and Care facility said to me - "Why didn't she let us help her?" when I told her Mom was letting Rey and Silvia provide assistance. I didn't say it but I thought "probably because of the "expert" approach they used and how cared for they made Mom feel." We had my Dad discharged from hospital directly into hospice care at Walnut Villa and they took great care of him. When he arrived Dad couldn't get out of bed. He had to be hand fed pureed food. Four months later, even though he was declining, he was feeding himself and they were helping him get out of bed and go outdoors in a wheelchair. The caregivers were always there and always patient. Rey kept me informed of all issues and contacted Hospice regularly to get advice and nursing assistance when appropriate. I will be forever grateful.

Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

Not sure why Connie emailed Grace to tell her to look at my review and Grace text me telling me…read morewhile you were on the phone with her. I actually left a good review for your place and was just saying what we have been dealing with. You told her i shouldn't have put what she has etc but this is not some hippa violation this is saying what we went through as a family with her. So I'm not sure what you were trying to do with emailing So far this place seems nice and the staff there seem nice too! My ex partners mother moved into the memory care unit here and was told they got her to shower! Which is amazing because she would get physical and argue with her daughter and I to not shower. She has a room by herself right now and they have her get up in the AM to sit in the living room with is great so she's around everyone and not isolated in the room. She never wanted to do anything we would try to get her to come out but she just wanted to sleep all day. So far she's played bingo, they got her to shower and change her clothes. She would get mad at us for having her change but I'm glad they got her to. She would pretend with us when she didn't want to do anything that she can't walk or she's weak but she's really strong she's climbed over a metal baby gate, pounded on windows and has left the house, police involved so it became harder for everyone to take care of her because she was always trying to leave the house and she has dementia. Here they said she was full of energy and danckg to music which is great because we could not get her to do anything! Right now she does not have a roommate, kinda afraid when she does get one how she will treat them but the staff there I'm sure is well trained to handle that. She speaks English but pretends to only speak Tagalog and they have Filipino caregivers there which is good because they speak Tagalog! She's made comments that she will run away but it's locked with a code so she's safe and can not leave. So far this place seems great. When she went to visit the brother in Texas he said the first week she did great and showered, ate etc with no issues and then it went downhill after that. Hopefully she continues to thrive here and I think the routine and activities are helping keep her busy. Her son Glen brought up some alarming stuff to Grace he said he found out from a while back but I'm sure they have fixed whatever issues and the staff seem caring and attentive. When we moved her in the staff were friendly and caring. Much better than the place in Castro valley that Eden hospital sent my mom to for rehabilitation. ( they almost killed my mom) To the staff here just becareful because she has been violent and is smarter than what she makes herself seem and we've seen here watching when they put the code in the door! She's mentioned she's going to run away too. It's a good thing Gloria is there because Grace looses patience fast with her mother and the people there are better trained to handle her Just be careful too because she will say she's being abused and scream for help. She did that and thankfully neighbors saw but staff should be aware I couldn't say anything when Connie came because her daughter told me they will deal with it if it happens there but that's something you guys should know too!