To find two opening in this small, boutique residential elder care for for my parents was a true…read moregift. Fadi is a wonderful, caring, highly competent owner who is the reason my parents have made this transition so smoothly. I never would have imagined that they would be so content in a care home but Fadi and his staff are the reason. The food is homemade, the care is individualized and the home is warm and inviting. I have recommended this place to my dear friend for her mother and would recommend it to anyone. Thank you, Fadi, for making this part of my parents lives so cherished and meaningful.

This is a new, small residential elder care home located in Walnut Creek, near Northgate High…read moreSchool. I highly, highly recommended this facility, the owner Fadi, his family and their staff. The house is lovely, the neighborhood is very quiet and the care is outstanding in every way. We feel so lucky to have found places here for our 96 year old Dad and 92 year old Mom. We are dealing with memory care issues, physical mobility issues, and all the other challenges of advanced age. The team here has handled everything with grace, warmth and kindness. Truly wonderful.

I am glad my mother was at Heatherwood for her final years. They took good care of her. The…read morepeople are friendly and willing to answer questions any time you call. I appreciate the care they gave my mother.

As a placement and referral agency, Spectrum Seniors put Heatherwood as #1 on our East Bay memory…read morecare facility. The community is bright, clean and odor free. As a veteran administrator in assisted living for past 12 years, I can confidently say I am impressed with Ryan's friendliness and compassion. I was amazed at the competency level of the caregivers (I watched them use hoyer lift) and the technology being used in the community. Residents seem to be well taken care of as they're engaged in activities. I make sure to speak with visitors during my visit, and they too are smiling and raving about this place. Go see for yourself on why this place is ranked #1 on our list.

We joined the list for prospective residents at The Glen at Heather Farms a couple of years ago…read more Since that time I've called their office on a few occasions and have always received prompt, courteous and straightforward answers to my questions. I attended a tour of the Pleasanton facility and besides being impressed with the facility itself, the presentation was excellent. My husband and I attended our "informational brunch" in November and again had a very positive experience. Lots of information, presented concisely and any and all questions were answered in a straightforward manner. There's nothing hard sell/ pushy about these presentations. Following that brunch we met with our residency counselor to figure out what next steps would best suit our situation. She has been excellent! Very patient in answering our questions, showing us the various unit floor plans and discussing our options. She's very knowledgeable about the entire process, of course, but she also understands that making the decision to move into this type of residence represents a significant change for most people and is both empathetic and encouraging. To summarize, our experience to date with The Glen at Heather Farms has been very positive.

We have been "on the list" for three years. In the past several months, construction has begun and…read moreactivity with prospective residents has picked up. Although occupancy is still two years away, the meetings and TLC provided by staff have been great. The highest anxiety aspect so far was the point at which, when your number comes up, you actually select your initial unit and designate other units of interest in case they become available between now and occupancy. So many things to consider: position within the community, views, what floor, what direction are the windows and patio, how far to an elevator, etc. Here is where the staff has been outstanding. Special mention to Marizah who calmly guided us through the various choices and let us know about special circumstances pertaining to specific units. For example, "That unit faces the area where deliveries will be made every day." Clearly this recommendation is based only on "So Far..." But if the same high level of care and build quality come to fruition at move-in time, we will be very happy living there.

We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

Willow Creek is my favorite Memory Care community. I am a senior care professional and am always…read moresuggesting people take a look. This is such a loving and fun community. It is all about ensuring the best quality of life possible for their residents. There is constantly fun happy activities happening. When you first visit you get the feeling of this quaint little community and then you enter and are amazed at how much space the residents have to roam around. I love the outdoor area! It is so spacious and sprawling with wonderful things to do such as the raised planter boxes. Oh and did I mention the chef uses the freshest produce that comes from their very own farm/ranch?! Probably the most impressive thing about Willow Creek is the staff. They truly care about their residents. The longevity of the staff is far greater than many other communities which provides the much needed stability that Memory care residents need to thrive. The cherry on top of all the goodness of Willow Creek is that the cost is among the most affordable in the Bay Area. If you are looking into Memory Care communities for a loved one, I definitely suggest you consider Willow Creek.

I cannot say enough wonderful things about the care given at Oak Creek! The staff are kind,…read moreattentive, loving, and very well-trained--and extremely vigilant re: safety and contagion. My aunt and uncle are residents there and are treated like family by the staff, who know my aunt and uncle's quirks, moods, preferences, needs-- including the setting up of my aunt/uncle's weekly Zoom bible study. Staff gracefully indulge my aunt, who has a rather demanding personality at times. (I wish I were as patient as they are with her!) Unlike many other nursing homes, Oak Creek staff seemed to love their work, which they perform as a true vocation. The building sits under a canopy of trees, nestled against a forested hillside. Residents have access to a large patio area with a garden, an aviary with cooing mourning doves, and chickens, with many seating areas. The entranceway is always decorated very festively according to season, giving it a cheerful ambiance. Art, music, movies, meditation, crafts, exercise, and many other activities fill the day. My only complaint is that I would love to live there myself and be pampered as beautifully as my aunt and uncle are!

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

I've always been so hesitant with assisted living homes for our elderly. This really is not typical…read morepractice in our family. So you can imagine how reluctant I felt about leaving a love one in the care of strangers. I called first to ask about the facility and the type of care they offer. The person I spoke to, I believe her name was Natasha was so lovely and answered all my questions with patience and understanding of all my concerns. She suggested I come tour the facility to see the space and help put my mind at ease even though I wasn't ready to make the move. I thought to myself wow typically when people are not ready you can easily get swept to the side. To my surprise, I was greeted with smiles, well kept common areas, a staff that was seasoned, professional and passionate about their roles. Even though I may not be ready to put my loved one in an assisted living community at least I know there is a community like the Kensington that will care for my family the way I do.

Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

We had an awful experience with this place, after our loved one lived her for many years, Connie…read moredecided she wanted her to move out. The reasons she gave were "she doesn't want to get out of bed" or "she's lazy and doesn't listen to what we tell her to do". These statements were alarming to hear regarding an 81 year old elderly woman with dementia who had known the Concord Royale a her home for a long time. These negative remarks from Director Connie also had us worried for how our loved one was being spoken to and treated. Connie also expressed anger and said many negative criticizing things because our loved one became incontinent. We found all of this strange as all of the above are typical things which happen to a person who is elderly and has beginning stages of dementia. In our conversations with Connie, she suddenly did a very odd "about face" and said if we paid $350 a month extra money, our loved one could stay at the Concord Royale. At this point, as sad as it was to have her move while she had many friends for years who she would likely miss, we thought it best to move her elsewhere. Please keep a good eye on your loved one if they are living in this place (hopefully they won't do anything typical of an elderly person that will upset Connie).

Over the past two years, I've had the opportunity to work closely with San Sor and his team at…read moreOakmont of Concord. I spend time in many communities, and this one stands out. San is an exceptional leader -- steady, approachable, and clearly invested in both residents and staff. What always strikes me is the consistency. The community is clean and welcoming, and I'm greeted by team members every time I walk in. We've partnered on dementia education and discussions around senior isolation, and the staff's professionalism and willingness to engage really impressed me. I don't say this lightly -- if my own mother ever needed this type of support, I would feel confident placing her here.

Oakmont is a wonderful senior living community! What makes it even more special are the people…read morethere. Friendly staff and residents! I am the Executive Director of the community and my team is amazing! I would highly recommend Oakmont of Concord to anyone in need of Assisted Living or Memory Care for their loved ones! Come by and take a tour!