1. CareLink Assisted Living

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Walnut Creek, CA

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J&M Homecare Services

J&M Homecare Services

4.7(37 reviews)
9.1 mi

Krista is an outstanding care manager for my sister. Her monthly visits are incredibly productive,…read morefocusing on whatever needs attention most--from scheduling critical doctor appointments to providing the motivation my sister needs for her daily activities. She is reliable, deeply compassionate, and knows exactly how to support someone living with mental illness. Our family is so thankful for her dedication.

We were told to avoid bringing a family member home on hospice on a Friday, because it is difficult…read moreto find help on the weekend, and it can be overwhelming to learn and provide 24/7 care to a fully dependent non-ambulatory loved one with the one "training" provided by the hospice nurse. That advice was 99% true. The 1% where it wasn't true was J&M Homecare Services. Constance was truly empathetic to our Friday night plight, and came over early on Saturday morning to assess our needs. She was caring and compassionate and really wanted to help us. She guided me through the process and the forms. They clearly have experience working with Long Term Care insurance companies and have an easy to follow process to help you get reimbursed. She immediately reached out to her scheduling team and I received a call that afternoon trying to schedule someone for the very next day. By then we were scrambling and had found help through a family friend, but still needed someone for Monday. On Sunday their scheduling expert had found someone for Monday. They worked during the weekend to try and fulfill our needs and the four other companies we tried calling on Friday all said they'd talk to us on Monday. Monday came and our provider was great. My mother was in the final stages of the dying process and our aide helped us clean, bathe and dress her without a second thought. My mother passed peacefully soon after. Watching a loved one pass on in front of you is a very emotionally trying experience, but having last minute help made an unbearable situation feel slightly less horrible. I had only one short experience with the person who came to care for my loved one, but the effort the company put forth fulfilling our needs at the last minute on the weekend feels like an industry exception. I would absolutely recommend J&M Homecare Services.

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J&M Homecare Services
J&M Homecare Services
J&M Homecare Services

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Shadelands Post Acute

Shadelands Post Acute

4.6(51 reviews)
1.8 mi

This is my second stay at Shadelands Post Acute. I am just as impressed with the staff and facility…read moreas I was the first time. Everything is top notch. The building is clean, welcoming, and very light and airy. The staff are excellent and responsive to your needs. I highly recommend this facility.

I spent 3 weeks (21 days) Shadelands Post Acute post hip surgery. I was impressed with the staff's…read moreteamwork. I never heard negative comments from/between staff. The nursing team communicated daily with their counterparts (i.e., patient needs/preferences) when shifts were ending/starting. My CNA's were also wonderful. Employees always had a smile on their face, no matter what their areas of responsibility were, a testament to the positive work environment. Cleanliness was a top priority. Every team member took his/her job seriously and with pride. The positive team dynamics I experienced are a direct reflection of the leadership skills of Judith Gasmin, Director of Nursing. Both she & Herna Mellizo, Assistant Director of Nursing, appeared in my doorway daily to check in and be sure everything was going smoothly for me. I appreciated the diversity of the therapy (PT & OT) teams as well. They tried to accommodate me into their a.m. schedule whenever possible. Shadelands has continued to follow up with me. I received a phone call the day after I was discharged with customer satisfaction questions. They said they'd follow up with me again. Stellar customer service!

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Shadelands Post Acute
Shadelands Post Acute
Shadelands Post Acute

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CareLink Assisted Living - assistedliving - Updated October 2026

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