Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

Not sure why Connie emailed Grace to tell her to look at my review and Grace text me telling me…read morewhile you were on the phone with her. I actually left a good review for your place and was just saying what we have been dealing with. You told her i shouldn't have put what she has etc but this is not some hippa violation this is saying what we went through as a family with her. So I'm not sure what you were trying to do with emailing So far this place seems nice and the staff there seem nice too! My ex partners mother moved into the memory care unit here and was told they got her to shower! Which is amazing because she would get physical and argue with her daughter and I to not shower. She has a room by herself right now and they have her get up in the AM to sit in the living room with is great so she's around everyone and not isolated in the room. She never wanted to do anything we would try to get her to come out but she just wanted to sleep all day. So far she's played bingo, they got her to shower and change her clothes. She would get mad at us for having her change but I'm glad they got her to. She would pretend with us when she didn't want to do anything that she can't walk or she's weak but she's really strong she's climbed over a metal baby gate, pounded on windows and has left the house, police involved so it became harder for everyone to take care of her because she was always trying to leave the house and she has dementia. Here they said she was full of energy and danckg to music which is great because we could not get her to do anything! Right now she does not have a roommate, kinda afraid when she does get one how she will treat them but the staff there I'm sure is well trained to handle that. She speaks English but pretends to only speak Tagalog and they have Filipino caregivers there which is good because they speak Tagalog! She's made comments that she will run away but it's locked with a code so she's safe and can not leave. So far this place seems great. When she went to visit the brother in Texas he said the first week she did great and showered, ate etc with no issues and then it went downhill after that. Hopefully she continues to thrive here and I think the routine and activities are helping keep her busy. Her son Glen brought up some alarming stuff to Grace he said he found out from a while back but I'm sure they have fixed whatever issues and the staff seem caring and attentive. When we moved her in the staff were friendly and caring. Much better than the place in Castro valley that Eden hospital sent my mom to for rehabilitation. ( they almost killed my mom) To the staff here just becareful because she has been violent and is smarter than what she makes herself seem and we've seen here watching when they put the code in the door! She's mentioned she's going to run away too. It's a good thing Gloria is there because Grace looses patience fast with her mother and the people there are better trained to handle her Just be careful too because she will say she's being abused and scream for help. She did that and thankfully neighbors saw but staff should be aware I couldn't say anything when Connie came because her daughter told me they will deal with it if it happens there but that's something you guys should know too!

Over the past two years, I've had the opportunity to work closely with San Sor and his team at…read moreOakmont of Concord. I spend time in many communities, and this one stands out. San is an exceptional leader -- steady, approachable, and clearly invested in both residents and staff. What always strikes me is the consistency. The community is clean and welcoming, and I'm greeted by team members every time I walk in. We've partnered on dementia education and discussions around senior isolation, and the staff's professionalism and willingness to engage really impressed me. I don't say this lightly -- if my own mother ever needed this type of support, I would feel confident placing her here.

Oakmont is a wonderful senior living community! What makes it even more special are the people…read morethere. Friendly staff and residents! I am the Executive Director of the community and my team is amazing! I would highly recommend Oakmont of Concord to anyone in need of Assisted Living or Memory Care for their loved ones! Come by and take a tour!

My mom moved into Oakmont of Montecito nearly a year ago while recovering from spinal surgery, and…read moreit turned out to be exactly the place she needed during that stage of her life. From the moment she arrived, the staff made her feel welcomed, cared for, and supported. One of the biggest benefits was having Amy and physical therapy services onsite. During her recovery, it was incredibly convenient and comforting for my mom to simply go downstairs to the gym and attend her routine therapy appointments without having to travel elsewhere. Amy was truly exceptional. She challenged and encouraged my mom every day, pushing her to work hard while always believing in her ability to recover. Her dedication, expertise, and unwavering support played a huge role in helping my mom regain her strength, confidence, and independence. I also want to recognize Lucy, who provided my mom with so much love, encouragement, and support throughout her stay. Lucy's kindness, patience, and genuine care meant the world to our family. She treated my mom with dignity and compassion and was always there with a smile, a helping hand, or words of encouragement when they were needed most. Another standout aspect of Oakmont of Montecito was the incredible activities program. Gianna does an amazing job creating opportunities for residents to stay active, engaged, and connected. From social events and outings to creative and wellness-focused activities, there was always something fun and meaningful happening. These activities not only kept my mom busy but also helped her build friendships and truly feel part of the community. The dining experience was another highlight. Lisa and the entire dining staff were wonderful, always providing exceptional service with kindness and genuine care. The food was consistently delicious, and the beautiful dining atmosphere made every meal feel special. Beyond the amenities and services, what truly makes Oakmont of Montecito stand out is the people. The residents quickly became friends, and those friendships brought so much joy and companionship to my mom. The warm, welcoming environment lifted her spirits, gave her a sense of belonging, and helped her thrive during her recovery. I would also like to recognize Arianna and Molly who helped me find an apartment for my mom in a time crunch.  The apartment was so lovely and clean - it helped my mom feel at home during her stay. Oakmont of Montecito was truly a blessing for our family. Not only did my mom receive the care she needed during a challenging recovery, but she also found a vibrant community, renewed confidence, and lifelong friendships. Thanks to the incredible staff and residents who surrounded her with support and encouragement, she is in a much better place today. We will always be grateful for the positive impact Oakmont of Montecito had on her life and our family. I would also like to extend my heartfelt thanks to the many other staff members whose names I may not have mentioned. Please know that your kindness, compassion, encouragement, and care did not go unnoticed. Every smile, conversation, helping hand, and act of support played a role in helping my mom heal, regain her confidence, and get to where she is today. While I may not remember everyone's name, I will never forget the impact you had on her life and on our family. For that, we will always be grateful.

Our stepfather Gene has stayed at Oakmont Montecito since 2021. He has left this month, April…read more2026. He has enjoyed his stay tremendously. The staff is gracious and caring. The housekeeping and laundry care is exceptionally great. We would recommend Oakmont Montecito to everyone who is looking for a great home for seniors. Denise and Richard Blakewell

My mother was at Agape for over 5 years. They were so compassionate and caring, even through the…read moreugliness of dementia. My mother was well cared for and loved beyond anything we could have imagined. The Trifs and staff were so very caring, even for us family members, checking to see how we were doing in all these life changes. If you need elder care, these are the folks with which to connect. They truly have the elder care gift!

My mom has been at Agape for 6 months and we couldn't be more happy with the care Luke, Gabriella…read moreand Dorina have provided. They go out of their way to make mom comfortable, help with prescription filling, medical appointments (particularly crazy during this COVID-19 time) and absolutely everything else. They're unbelievably available and responsive via phone, text and email. A+++

Suncrest Hospice cared for my brother in law through his last days at Willow Pass Healthcare…read moreCenter. They are all beautiful caring people, who took the time to send a Sympathy Card on his passing, signed by the nurses, doctors and other healthcare professionals who saw Michael during his days at the center. It's unfortunate that caring friends did not and do not understand the role of hospice and the patients healthcare directives and choose to post critical reviews. My interaction with all of the caregivers at the center is very positive. They were very communicative and supportive during this difficult time. Thank you Suncrest and Willow Pass Healthcare.

This place is a horror show! Very understaffed. I would never recommend anyone to put their loved…read moreones in this facility. Nurses here don't really care Abt the patients or what the staff or family has to say. Patients are always neglected here. My mother has to wait twenty to thirty minutes before they come to changed her which cause her to have bed sores. I advise you "DON'T SEND YOUR PARENTS TO THIS PLACE". Need to be equated from "administrator" to the "nurses". Possible shut down.

A close friend has been at this facility for a couple of weeks and has been very pleased with the…read morestaff, food and therapy he has been receiving. He arrived with acute paralysis from spinal surgery and is on his way to normal mobility.

DO NOT TRUST THESE PEOPLE WITH YOUR LOVED ONES.. if I could give zero stars I would! Place is…read moredisgusting not clean at all and let my grandma sit in her soiled bed for 5 hours and did not care about her strict diet and gave her regular food she cannot eat. Her room looked like a storage room and all equipment looked like from 1950 There was no way in hell we were leaving her in the hands of these people she was there a total of 6 hours and we discharged her that evening Hope this review can help someone before trusting this place

Resident for 2 months. The staff is absolutely fabulous. Director, sales manager, facilities…read morecoordinator, receptionist, a.k.a. director of first impressions, kitchen, staff, maids, all very caring and focused on getting things done. The residents are very nice and have made me feel welcome. The kitchen is improving since a complete makeover last month. Gated parking for those who need it. Just a feel good communal atmosphere. Also close to downtown and the weekly farmers market and concerts.

Honestly, this place is on another level. The staff is super genuine, always smiling, and you can…read moretell they actually enjoy what they do. The whole community feels warm, clean, and welcoming. Its not cold or clinical like some other places. My family and I feel completely confident having our loved one here, and that peace of mind is priceless!

Moved here 6 months ago. Wife had been diagnosed with MCI and we wanted to get situated in an…read moreenvironment that could take care of any needs in the next 15 years. 3 nutritious meals a day and maintaining our home of 47 years had also become an issue. The Kensington met and exceeded expectations. Thought we would use our well equipped kitchenette, but so much easier to walk down the hall to the dining room instead. Staff is very accommodating.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

If I could give them 10+ stars I would. Our mother was placed on hospice and due to our situation…read morewe could not take care of her 24 hours a day. Catered Care was recommended by the hospice team. Best recommendation ever! They took care of my our mother, with so much love and care. Her six months there was full of love, laughter, and joy. Each one of them is amazing - we would visit daily and we were treated as family. They cared for our mother, as if she was one of their own family member. She was always clean, her hair was always perfectly brushed, and she always had a smile on her face. She felt the love that they were giving her made us comfortable in the decision we had made because this was one of the hardest decision to make having someone else care for your loved one. I love each and everyone of them, Pinky, Brad, Carlos , Jonathan, Monique and GG. Thank you from the bottom of my heart for all you did for her. we will never be able to thank you enough for the amazing job you ALL do.

From the owner: Catered Care Assisted Living features an enclosed facility with a gated front yard in a peaceful…read moreresidential neighborhood. This addition offers more safety for our residents who may wander or need specialized care such as Dementia and Alzheimers. The experience we share as nurses gives our residents the advantage of receiving exceptional and insightful care, while emphasizing life enrichment activities. Our cozy 4 bed facility guarantees smaller nurse to patient ratios allowing us to give our residents the quality attention they deserve. Call today to book a tour!

My mom was at Ariane's care home for just over a year. The staff are the most loving, caring,…read moresupportive, people I have ever met. The home was immaculate any time of the day. The food always smelled delicious and my mom was alway excited to eat. In the last days of her life, the staff was just like extended family and was with us and helped us with out hesitation and it made her transition so peaceful. I will forever be thankful to the staff. Highly recommend.. oh and their Christmas party is just AMAZING!!

I can't thank everyone enough at Ariane's Residential Care Home for everything they did for my…read morefather. We recently lost my father and the support and care my father was given along with the family was priceless. My father lived there for two years and from day one he was treated like family. Thank you, Annalisa