Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

We had an awful experience with this place, after our loved one lived her for many years, Connie…read moredecided she wanted her to move out. The reasons she gave were "she doesn't want to get out of bed" or "she's lazy and doesn't listen to what we tell her to do". These statements were alarming to hear regarding an 81 year old elderly woman with dementia who had known the Concord Royale a her home for a long time. These negative remarks from Director Connie also had us worried for how our loved one was being spoken to and treated. Connie also expressed anger and said many negative criticizing things because our loved one became incontinent. We found all of this strange as all of the above are typical things which happen to a person who is elderly and has beginning stages of dementia. In our conversations with Connie, she suddenly did a very odd "about face" and said if we paid $350 a month extra money, our loved one could stay at the Concord Royale. At this point, as sad as it was to have her move while she had many friends for years who she would likely miss, we thought it best to move her elsewhere. Please keep a good eye on your loved one if they are living in this place (hopefully they won't do anything typical of an elderly person that will upset Connie).

Over the past two years, I've had the opportunity to work closely with San Sor and his team at…read moreOakmont of Concord. I spend time in many communities, and this one stands out. San is an exceptional leader -- steady, approachable, and clearly invested in both residents and staff. What always strikes me is the consistency. The community is clean and welcoming, and I'm greeted by team members every time I walk in. We've partnered on dementia education and discussions around senior isolation, and the staff's professionalism and willingness to engage really impressed me. I don't say this lightly -- if my own mother ever needed this type of support, I would feel confident placing her here.

Oakmont is a wonderful senior living community! What makes it even more special are the people…read morethere. Friendly staff and residents! I am the Executive Director of the community and my team is amazing! I would highly recommend Oakmont of Concord to anyone in need of Assisted Living or Memory Care for their loved ones! Come by and take a tour!

Our stepfather Gene has stayed at Oakmont Montecito since 2021. He has left this month, April…read more2026. He has enjoyed his stay tremendously. The staff is gracious and caring. The housekeeping and laundry care is exceptionally great. We would recommend Oakmont Montecito to everyone who is looking for a great home for seniors. Denise and Richard Blakewell

This place used to be great! But with turnover of staff and the loss of their amazing memory care…read moreactivities director, Mune, over 18 months ago it has left their Traditions (memory care) residents without engaging activities. This position was left either unfilled or not filled with the correct type of staff. My mom has lost her want and staff does little to help reengage and affectively know how to coax her out of her room where she's left to talk to herself because it's easier. I'm so saddened. I know dementia is a progressive disease however she's still able to get around and hold conversation and joke. I see little effort to help reengage my mom when I'm unfortunately not able to be there as much as I wish to help reengage her. For the price of care, I'd expect more. My mom did get that the first couple years she was there. However this memory care is definitely not what it use to be or what you'd expect from a high end senior living facility.

My mother was at Agape for over 5 years. They were so compassionate and caring, even through the…read moreugliness of dementia. My mother was well cared for and loved beyond anything we could have imagined. The Trifs and staff were so very caring, even for us family members, checking to see how we were doing in all these life changes. If you need elder care, these are the folks with which to connect. They truly have the elder care gift!

My mom has been at Agape for 6 months and we couldn't be more happy with the care Luke, Gabriella…read moreand Dorina have provided. They go out of their way to make mom comfortable, help with prescription filling, medical appointments (particularly crazy during this COVID-19 time) and absolutely everything else. They're unbelievably available and responsive via phone, text and email. A+++

After much research we chose Walnut Villa as a home for my mother-in-law when she could no longer…read morecare for herself. What a blessing we found there! The place is very clean and organized. The rooms are large and spotless (and cheery). The location is quiet and safe. The caregivers (especially Ray, Sylvia & Marvin) could not be nicer. We were not sure about how my mother-in-law would adjust as she had cared for herself at home for many, many years. The very next day after we moved her in she told us that angels were taking care of her. They are so respectful and helpful, catering to her every need. Ray is a wonderful cook and makes whatever she requests. They anticipate her needs and are constantly checking on her. If you are looking for a safe, secure, well-managed facility for your loved one, you need not look any further. Walnut Villa is a place that will treat you like family.

I was very dissatisfied with the board and care facility my 90 year old parents were at and Walnut…read moreVilla was recommended as an alternative. I was very wary given the problems I was having with the first facility and I absolutely did not want to have my parents going through a second move in just a few months. Walnut Villa's owner, Mann Salvador, recommended we come on a trial basis. That seemed like a great option so we set a date. Then a couple of days before we were to move in on a trial basis my Dad was hospitalized with pneumonia. We went ahead and moved Mom in and boy am I glad! For the first time she allowed someone to help her with toileting, bathing and dressing. One of the caregivers at the former Board and Care facility said to me - "Why didn't she let us help her?" when I told her Mom was letting Rey and Silvia provide assistance. I didn't say it but I thought "probably because of the "expert" approach they used and how cared for they made Mom feel." We had my Dad discharged from hospital directly into hospice care at Walnut Villa and they took great care of him. When he arrived Dad couldn't get out of bed. He had to be hand fed pureed food. Four months later, even though he was declining, he was feeding himself and they were helping him get out of bed and go outdoors in a wheelchair. The caregivers were always there and always patient. Rey kept me informed of all issues and contacted Hospice regularly to get advice and nursing assistance when appropriate. I will be forever grateful.

Suncrest Hospice cared for my brother in law through his last days at Willow Pass Healthcare…read moreCenter. They are all beautiful caring people, who took the time to send a Sympathy Card on his passing, signed by the nurses, doctors and other healthcare professionals who saw Michael during his days at the center. It's unfortunate that caring friends did not and do not understand the role of hospice and the patients healthcare directives and choose to post critical reviews. My interaction with all of the caregivers at the center is very positive. They were very communicative and supportive during this difficult time. Thank you Suncrest and Willow Pass Healthcare.

This place is a horror show! Very understaffed. I would never recommend anyone to put their loved…read moreones in this facility. Nurses here don't really care Abt the patients or what the staff or family has to say. Patients are always neglected here. My mother has to wait twenty to thirty minutes before they come to changed her which cause her to have bed sores. I advise you "DON'T SEND YOUR PARENTS TO THIS PLACE". Need to be equated from "administrator" to the "nurses". Possible shut down.

A close friend has been at this facility for a couple of weeks and has been very pleased with the…read morestaff, food and therapy he has been receiving. He arrived with acute paralysis from spinal surgery and is on his way to normal mobility.

DO NOT TRUST THESE PEOPLE WITH YOUR LOVED ONES.. if I could give zero stars I would! Place is…read moredisgusting not clean at all and let my grandma sit in her soiled bed for 5 hours and did not care about her strict diet and gave her regular food she cannot eat. Her room looked like a storage room and all equipment looked like from 1950 There was no way in hell we were leaving her in the hands of these people she was there a total of 6 hours and we discharged her that evening Hope this review can help someone before trusting this place

Honestly, this place is on another level. The staff is super genuine, always smiling, and you can…read moretell they actually enjoy what they do. The whole community feels warm, clean, and welcoming. Its not cold or clinical like some other places. My family and I feel completely confident having our loved one here, and that peace of mind is priceless!

Resident for 2 months. The staff is absolutely fabulous. Director, sales manager, facilities…read morecoordinator, receptionist, a.k.a. director of first impressions, kitchen, staff, maids, all very caring and focused on getting things done. The residents are very nice and have made me feel welcome. The kitchen is improving since a complete makeover last month. Gated parking for those who need it. Just a feel good communal atmosphere. Also close to downtown and the weekly farmers market and concerts.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

I've always been so hesitant with assisted living homes for our elderly. This really is not typical…read morepractice in our family. So you can imagine how reluctant I felt about leaving a love one in the care of strangers. I called first to ask about the facility and the type of care they offer. The person I spoke to, I believe her name was Natasha was so lovely and answered all my questions with patience and understanding of all my concerns. She suggested I come tour the facility to see the space and help put my mind at ease even though I wasn't ready to make the move. I thought to myself wow typically when people are not ready you can easily get swept to the side. To my surprise, I was greeted with smiles, well kept common areas, a staff that was seasoned, professional and passionate about their roles. Even though I may not be ready to put my loved one in an assisted living community at least I know there is a community like the Kensington that will care for my family the way I do.

My mom was at Ariane's care home for just over a year. The staff are the most loving, caring,…read moresupportive, people I have ever met. The home was immaculate any time of the day. The food always smelled delicious and my mom was alway excited to eat. In the last days of her life, the staff was just like extended family and was with us and helped us with out hesitation and it made her transition so peaceful. I will forever be thankful to the staff. Highly recommend.. oh and their Christmas party is just AMAZING!!

I can't thank everyone enough at Ariane's Residential Care Home for everything they did for my…read morefather. We recently lost my father and the support and care my father was given along with the family was priceless. My father lived there for two years and from day one he was treated like family. Thank you, Annalisa