Continuum was a godsend for my family. Where Kaiser failed to listen to me and to help me and was rude, Continuum stepped up and gave me peace of mind and peace for my husband. They spoke to me with compassion and helped me navigate me through one of the toughest months of my life. They looked over his Rx and took over and ordered medications that would help his pain management. Continuum spoke to me open and honestly and would come and check on me and my husband. I have recommended Continuum to many people. When I decided to have the minister come in, he was there within an hour. Can't say enough about this Hospice service. Thank you all for making my last moments with my husband pain free for him and myself. xoxoxo read more

I had considered leaving this hospice due to last minute bath cancellations and when this women called to check in with us I could hear a lot of yelling almost like she had a daycare going on BUT then I got nurse Karen! I didn't leave this hospice for the mere fact that Karen was so good, kind and not only made sure my mom was comfortable as well as that we were doing ok. The bath people were iffy about showing up until we got Josie! Josie was wonderful!!!! Karen and Josie made this whole experience bearable!! My sincere thanks to these two women who really cared and like their job!!!! I'm giving the 5 stars for Karen and Josie!!!! read more

Yesterday I had to watch and try to console my best friend of 29 years as he died of liver failure. This company dropped the ball so many times I cannot count. But here's some They never delivered the comfort pack of drugs. Well they did 10 minutes after his death. He was in hospice for a few days by then and it should have been there day 1. They had provided morphine and zofran(for nausea). But when the nurse started asking for other drugs that would have made him more comfortable they weren't there. She did her best to get Continuum to get some there. They arrived 10 minutes after his excruciating death. They promised a home health aid to help with his hygiene. We were told they were coming on more than one day. Nobody ever showed. The family rallied around and gave him what was his last shower. The initial delivery of equipment only brought one item. The family did get them to step up and bring other items. However they had to repeatedly ask for "chucks". They ran out a few times. Sign of a company cutting costs at patient expense. And nobody prepared us for the violent death that is liver failure. My doctor friend tells me it's one of the worst to witness. His final nurse, Joy, was wonderful. She worked hard, but ultimately didn't have all the drugs needed. read more

I had a horrible experience with there hospice care, they said that they would be with us from start to finish, never receive any service from them read more

My husband was sent home from Kaiser- Santa Rosa to die. Kaiser recommended Continuum Hospice. The doctor told me he would not live more then a week. I informed the admitting nurse and the assigned nurse from Continuum of this. The admitting nurse was very professional and was at my house an hour after my husband was brought home. He arrived from Kaiser with dried vomit on his face a soiled brief and dirty hospital gown. She helped bath and change his brief and put on a t shirt. I was very grateful for her help as I was alone and could not manage my husband without help. I am 75 years old and could not of turned him. My son arrived late that night to help me. The assigned nurse came the next day to check in on him. He seemed more interested in making sure I had supplies then his care. I again told him that he was not expected to live more then a week. I received box after box of briefs and wipes. The medication that was ordered was in pill form and he was not able to swallow. Thank goodness Kaiser sent home some pain medication that we were able to use. There help and compassion was horrible. My husband passed away three days after arriving home. We called Continuum at 4pm and it took them 3 hours to send a nurse to pronounce his death. I can not recommend them. read more

Will never recommend for continued care or hospice horrible this girl with a thousand certificate except being a human rude and had my family passed away by herself no nurse because they are under staff and she was doing us a "favor" of trying to get a nurse . Call ACHA and they will be getting reviewed!!! Hopefully no other family goes through this and if you do please inform and learn your rights ! Report them . This is for the Miami area . read more

Very grateful for all the staff at continuum care, they took care of my grandma over the last two weeks. They also helped our family deal with the situation and perpared us for everything both physical and mentally. The only thing to be aware of is sometimes there's miss communication between hospice and the nursing home my grandma was in, so something to keep an eye one, especially making sure the nursing home has all the meds they need, and making sure all the staff is aware of the care plan. But all these issues were resolved for us after 3-4 days. Thank you again to everyone read more

My 94 year old mother was living at the Reutlinger assisted living home in Danville when she started to decline. Someone at the facility suggested she was ready for hospice and suggested Continuum Care. So she was signed up with them and I got calls from her case manager Kara, a social worker, and a chaplain. Kara told me she'd call weekly to keep me posted. Unfortunately Kara rarely called. I had to contact her if I wanted an update. After a stable few months my mom took a turn for the worse. The Reutlinger (whose staff is apparently made up entirely of angels) called to say my mom wasn't responsive. I texted Kara to find out what was going on. When I didn't get a response I went to visit my mom to see for myself. Later that day I got a call from some hospice nurse who had visited my mom. She told me my mom was transitioning. Late the next day I got a text from Kara saying she was on vacation and I should call Continuum for updates. I called and was connected to a triage nurse who had no information. I just wanted to know how close to the end they thought my mom was so I could spend as much time as necessary to keep her company. I decided to assume the worst. The next day, while I was visiting, a hospice nurse arrived. She checked my mom's vitals and noticed her blood oxygen was low so she adjusted the oxygen concentrator to provide more oxygen. The next day a different hospice nurse arrived and reduced the oxygen explaining that too much oxygen can make the patient more uncomfortable. She said Kara had probably explained the dying process (she hadn't) and told us my mom could go at any time. Hospice called later that day to tell me she had passed. What troubled me most was the lack of communication. I had no idea that Kara was on vacation and other nurses would be filling in. Since my mom was declining rapidly when Kara left, she certainly could have let me know. My wife was in Kaiser hospice care several years ago and they did a stellar job of keeping me informed. So I know the difference. And, to add insult to injury, yesterday I received a card from the Continuum Care hospice team expressing their condolences for the loss of my father. read more

Inconsistent services, contradictory services and protocols from what I was told when I was interviewing for a hospice for my loved one, and incredibly unprofessional staff and admin. read more

This morning at 0745hrs, my father passed away at a care facility of stage 4 cancer in Fairfield. Unfortunately the last month of his care took place during the COVID-19 Pandemic which made the job of the North Bay Continuim staff twice as hard. I wish to acknowledge two amazing ladies: Medical Social Worker Charlene Galicia Anicete and RN Stephanie. Charlene was absolutely amazing and so sweet. Even on her day off she called me back regarding concern about my father. She and I had some great conversations and she was 100% supportive and addressed all issues. RN Stephanie, THANK YOU for going that extra mile to get into this difficult facility so you could asses my father and personally take care of his needs. I know he appreciated it. I highly recommend Continuim Hospice. CONTINUIM MANAGEMENT: These two ladies deserve a raise!! I could not ask for two better ladies to look out for my father!! THANK YOU SO MUCH!! read more

Continuum Care Hospice - Hospice Near Me - Concord, California

Many of the caregivers who came were good, and my mom loved the music therapist. So for basic comfort care, fine. Hospice is a team, and some of the team members were excellent. Some were not. Right from the start I stated certain goals in accordance with my mom's advanced directive. The case manager was dismissive and resistant, and then told me to figure it out. I also could not get most of my questions answered, no matter how often I asked. Tensions culminated in a shouting match on the phone. So much for emotional support. Since mom really liked the music therapist, I decided to continue with Continuum and to have a 3rd party handle communications with them. This was painful and disappointing. I don't know if my goals were unrealistic, but I was upfront about my expectations from the beginning and did think hospice staff would be knowledgeable and provide me with guidance, not hostility. I regretted choosing this hospice. I hope I never go through a situation like this again. I can't recommend them. read more

The providers ( the RN and the CNA) were nice but the management staff ( the receptionist, the social worker etc. were unprofessional, rude and extremely insensitive to the patient and the family. Rather than giving emotional support they increased their pain and agony and made it extremely difficult for everyone. As a bonus you also get threatened and get lectured by the receptionist. Never choose this company. read more

Continuum is a for-profit Hospice, and I didn't know that there are non-profit and for-profit. My mom and in Hospice care at Village Rancho Solano, initially it was sold to me as additional help, she was on and off it a few times. I had 2 different social workers, one called more frequently than the other not at all. They have a Chaplin, Saraj, that would see my mom occasionally and call me too. My mom had several nurses, some were better than others, They have an aide person, that would give my mom a bath. I also had them for my dad before he passed- they dropped the ball with him as they didn't have the meds or a bed for him at the facility and he has seizures, not fun to watch. I think part of the problem is the communication between the assisted living facility and the staff, a lot of he said she said. I ended firing them when I moved my mom out of the facility and they claimed to do the 602, finding out later it was an old one with a new date. I really liked some of the nurses, and the care aide, but overall, not the greatest experience read more

My friend had Continuum hospice through Kaiser in July of this year. He had stage 4 cancer, & I helped with his care. The staff was helpful for the most part: we got medical supplies regularly, & we had a nice nurse who came to see us on a fairly regular basis. My only complaint about him was that he wasn't super consistent (for instance, he was supposed to visit us twice a week, but only visited once a week.) We also had two other nurses, one would come in to help bathe my friend, the other, Navi, would help with wound care & vitals. The one time Navi came to help with wound care, she had me turn my friend, had me do most of the work with cleaning and bandaging the wounds, & look pleased as if she had done all the work. After that, I refused her services, because I could do the job of wound care myself. She seemed insulted when I told her not to come. In August, my friend's memory and health was failing, & it became more difficult to care for him alone, & I called his family in to help. Our regular nurse was very helpful during those difficult 2 months. (My friend passed away in October.) The day that he passed away, our regular nurse was not available to come (even though it was his work day) instead, Navi showed up, giving his daughter & I perfunctory condolences. She then asked me if I could "help" clean up my friend & prepare him for the crematorium to pick him up! Remember, she was not helpful with helping with his wound care. So she helped turn my friend & then held him up with one hand while talking to my friend's daughter while I had to clean him up and dress him myself. I had never touched a dead body, he was cold & blood had pooled in his lower legs. It was traumatizing. It was hard enough time dealing with my friend dying, but to be treated like this made my pain worse. I wonder how this nurse stayed in business so long. She's very cold, & lazy. I believe she would be better suited for office work, than the compassionate care of paitents. If you use Contiuum for the hospice care of your loved ones, do not have Navi for your nurse. Along with the fact that, when I called Continuum to complain about the nurse Navi's performance & the fact that the company probably still has this person working as a fake nurse, I give Continuum a D. You can probably find much better hospice care for your loved ones, & better emotional support. J P.S. I think that 2 stars would have been better for this review. read more

Continuum Marin was wonderful! They cared for my father for close to a year. The medical care was exceptional, keeping him comfortable and pain free. Also, my Dad loved the music therapy and the Chaplain's visits (even though he was NOT religious). They kept me current and gave me options when choices were to be made. With their help, I was able to be with him when he died....a gift to Dad and myself. Thank you read more

This company showed zero compassion or concern for my dying mother in law. They barely checked on her, were more interested in looking at their phone and stepping out, and refused to give her medication that would have eased her pain. As a result, she died alone and in excruciating pain and in absolute terror with ZERO comfort or support by the staff. So much so we're looking into legal action for neglect/negligence. Anyone considering using this service - do more research and look elsewhere. Hospice is supposed to be a comfort and to provide palliative care - they provided neither. My wife had to watch her mother die in pain and fear and that has been traumatic and severely detrimental to her mental (and now physical) health. BEWARE - look elsewhere for your loved ones end of life care. read more

We worked with continuum because they were recommended by the nursing home that my parents were in. My father passed away during the process and I have to say I would not recommend continuum. There were a few of the staff members - particularly the nurses - who were quite wonderful - but Nursing wasn't really what we needed most as he was in a nursing facility. What I expected - and this is where education is necessary - was emotional support and for my father as well as me and my mother. I tried to sit with him during all of his final hours - but as this process can take several days it becomes physically and emotionally exhausting. Again - most of the employees were very nice and knowledgable but most of them mentioned that they were understaffed which also made it difficult for them to come during the hours that were most convenient for us. They did provide some booklets about the dying process which is a message that would've been more impactful have it been delivered verbally - as it's hard open a book like that when you're in the denial stage of grieving. One of the nurses in particular (Teri?) was amazing and explained some of what was happening during her last visit. If we had had a single contact like her through the process it would've been an entirely different experience. I had a dear friend who passed away several years ago at his home, and the care that Sutter provided was what I had hoped for, as there was a dedicated person offering support at "the end" almost around the clock. (His family was so impressed, they made significant donations in his name following his death.) If you are looking into hospice options make sure you understand ewhat each provider offers and know that it differs depending on whether your loved one is at home, in independent living, or in skilled nursing. read more

Our moms end of life journey was peaceful and comfortable thanks to the amazing continuum care hospice team!! From the nurses to the home health aide Cindy we can't thank you enough!! Your team is amazing - thanks from the depths of our heart read more

My little Mom is almost 101 years young. This is our second hospice company, only because my Mom outlived her Medi-Care allotted time with the first company LOL. We are new to Continuum Hospice but, once again there are so many fantastic players on her healthcare team! Thank you Darbi and June for making us feel welcome to Continuum! Her RN Maria, MSW Shawna, CNA, Chaplin Sdyney, are all so well qualified and knowledgeable, what a pleasure to know these ladies and to have them taking care of my Mom is truly a blessing. Thank you Continuum and God Bless! read more

I must say that the Nurses and Staff at this facility are all Angels that is all I need to say. They really helped us with our father in his time of need from the phone calls to the urgency in getting here for me when the power went out to holding my brother and assuring us they had our back and they literally did. God Bless you all without you we could not of done it. You are all our Angels and we love, love, love you all. Thank you from the bottom of our hearts The Hernandez children. I have already started referring your company to anyone and everyone I know. read more

My family and I are so grateful for the staff that we had with East Bay Continuum. Our team consisted of Darby, Sandra, Karen, Lucy, Aaron, Francine, Delores, Gevana, Christine. These "angels" not only helped us take care of my dad, but they took care of us too. They also worked with Horizon medical equipment who were also so professional and caring. We would highly recommend Continuum! THANK YOU so much for your compassion and dedication. You helped us care for our dad and you helped us let him go. We will never forget your kindness during this very difficult time. read more

Ok at times, but the aide kept changing days and mom said she was too rough and in a hurry. One of the nurses was quitting because other nurses weren't sharing crucial info. I can never understand why the nurse left when mom was obviously dying. And then when she died shortly after she left, the nurse wanted me to take a picture of mom to prove she was dead. And she was left there a long time before another nurse came to pronounce her dead. Very callous! read more

My father passed away after almost 4 months on hospice. Our family had a very good experience with Continuum. The nurses were very responsive to the needs of my father as well as my family. Due to Covid, we received minimal other services, but that was beyond their control. Darbi, the intake nurse, made the intake process easy, as well. The dynamic duo of Joy LPN and Lori, Health Aide really made the difference in my father's care. As a health care worker, I have observed hospice agencies, and this agency does a great job. I will not hesitate to use them again if needed. read more

Continuum Hospice is THE BEST!! I am personally in awe of the wonderful care and compassion our family received during the hospice care and ultimate passing of my father. To be perfectly honest, we had originally chosen another non-profit hospice provider based upon a recommendation from the hospital my father was in ( ValleyCare - Pleasanton). We had made arrangements with this other hospice provider for the care and then as my father was being discharged, we were informed by the hospice agency that they wouldn't be able to monitor his coumadin levels. We were frustrated but the social worker helping us from ValleyCare told us that Continuum Hospice would be able to monitor his coumadin while in hospice and so we made the switch to continuum. We were initially a bit concerned as we had read other Yelp reviews indicating that a non-profit hospice provider was better than a for-profit provider. I am telling you that this was not the case with Continuum. At every step, they took incredible care of us, our concerns, and our father! WE ARE SO GLAD AND HAPPY WITH THE DECISION TO HAVE CONTINUUM CARE FOR OUR DAD!!! Once Continuum Hospice took my father into their care, they handled EVERYTHING with an incredible amount of care for our family, as well as Dad. They came almost everyday and walked the journey with us every step of the way until his passing. As new equipment was needed, it was only hours before it arrived at his bedside. At each stage, they handled the situation with grace and dignity and allowed my father the dignity of passing on his terms in his home. The RN (Tracy) and home health aide (Lori) were amazing and were available to us whenever we had a concern or question. It was so apparent that they really loved their jobs and felt called to do this type of work. We are in AWE of each of them, their talents and gifts and we would not hesitate to recommend Continuum Hospice to anyone. read more

Continuum hospice workers were assigned to my friend this month at Oakridge Care Center. They were there every day at the same time, and they were gentle and caring. He was unconscious by that time. They brought supplies and made sure that he was comfortable (for example, they left orders for him to be turned every two hours). When another friend and I visited, at different times, they shared with us what they saw and where he was at. It was reassuring to have such kind and dependable hospice nurses. I would suggest one thing, and that's they they offer visitors ways to give comfort to the dying person. I asked them for swabs because his mouth was open all the time, and I knew he had to be thirsty. They provided a large sack of swabs immediately. I asked the facility staff later for a washcloth so I could wipe is forehead. I think it would have been good if they could have made those suggestions. Not everyone is comfortable caring for a dying person, and everyone wants to be. BUT this is just a suggestion to improve their already wonderful services. They made all the difference to me and I know to my friend, who , because of them, did not die in pain or discomfort. Thank you, Continuum! read more

Darbi and her team are amazing. I wish I had them during my husband's entire journey. I started with a different provider because they were nationwide and I felt comfort in their experience. It was a terrible experience. I found Darbi and her team through some industry professionals and what a difference. They were very compassionate and caring for both my husband, me and my family. I felt I had a team who was there to walk with us down this journey. They took things off my shoulders instead of the other company who simply made the journey harder. Their caring brightened my husband and my last days together because we could spend quality time together. Thank you to the entire Continuum Care team, I will be forever grateful to you. read more

I posted a review earlier but left some very important caregivers out. I would like to acknowledge them because they are the first people we met when entering the palliative/hospice programs. First off is Ernesto. He makes the impossible, possible. He coordinates everything. We, the patients and their families get a moment to breathe under his direction. Then, in Palliative care we met Sarah. She's a Palliative Care nurse. She is very kind.Then we met Darby. She's the hospice admission nurse and she walked us through the paperwork.and finally Mila who was another nurse we met who answered so many questions. We have also met a social worker and a spiritual counselor as well as Randy and Somika our assigned nurse and caregiver and everyone has been amazingly compassionate. Thank you again. read more

Words cannot accurately describe our appreciation and gratitude for Darbi at Continuum Hospice. She, and her entire team, went above and beyond to help us through the process when my dad decided to stop his dialysis. She was able to get doctor approval and medicine within hours. She was there to talk with us, guide us, calm our fears and make our entire family comfortable in an extremely sad and difficult situation. The whole Continuum team that cared for my father were exceptional! They ALL made us feel that we were a priority. They were there for every question, every phone call and every tear. We are forever grateful. THANK YOU Darbi and the whole Continuum family! read more

If you're looking for an incredibly talented team of hospice support, personalized care, 24/7 assistance, and most importantly, a team who is devoted to making sure that your loved one is as comfortable as possible, you've found the right place. We were referred to Continuum Care by our mother's oncologist and feel very fortunate to have them guide us through this very difficult time. Lori, our mother's special health aid, has been nothing short of amazing. She cares for our mother daily and has a special way of turning around an otherwise unbearable situation with her abundance of patience and kindness. I feel so very fortunate to have her with us during the time. read more

What a relief it was to be introduced to Continuum Hospice. My mother's oncologist highly recommended Continuum for comfort care. I can only say that we have received nothing but the best care and guidance from our team, Case Managers Joy and Kathleen and our special health aid and angel Lori, who daily enters our home and takes over management of getting Mom up,showered,dressed and ready for the day. Lori goes over and beyond to help make things run smoothly with her team and making sure our needs are met. We couldn't feel more blessed to have their services and comfort. Peace of mind goes a long way. read more

Continuum Care Hospice provided care for my father during most of August 2017. He was a Kaiser Antioch patient. The Kaiser Hospice team came for the initial visit, and put our family at ease. They said Kaiser was booked solid for hospice care, but suggested we use one of their other providers. Continuum was very good. Polite and caring staff, easy to call and have them respond to needs, and taking care of all necessary equipment (bed, walker, cane, etc.). Most of my dads needs were delivered and set up the same day. All medication's were distributed with clear instruction of use, and we never worried about running out of them. Special kudos' to the home health care aides that were provided, and the nurses. Incredibly loving and understanding people. Only four stars due to a stretched "Aide" staff. They are overworked and underpaid. Not nearly enough to mange the patient load they care for on a daily basis. Continuum, hire more of these skilled folks and you'll earn the fifth star from me. I recommend Continuum in the Brentwood, Oakley and Antioch area. Oh, it's a free service and paid for by Medicare. We haven't seen one bill. Well done! read more

I have been an office volunteer at Continuum Care for the better part of year and have had the opportunity of observing the staff first hand. I have to say that I am impressed with the level of dedication, hard work, and above all caring that the staff displays. I was particularly impressed with the loving kindness that my volunteer coordinator extended to her clients on her weekly "tuck in" calls. It's take a tremendous amount of compassion combined with professional knowledge to run a successful hospice program. I believe Continuum Care is doing just that. read more

Continuum's professionalism is wonderful to deal with. Very nice people and very family oriented.

Just a little over 2 months ago I lost my Mother, I miss her terribly, I just wanted to give a shout out to Continuum Care Hospice for the outstanding job they did the entire time my mom was on service, if ever myself or the facility she was in needed any of the Hospice staff from Nurse to Aide to MSW to Spiritual they were always a phone call away,they responded in a timely manner and were always upbeat and positive, very caring, I always felt the care was coming from their hearts,the few times I called the office they were always very nice and answered all my questions and were helpful, in the last week, staff stepped it up even more, knowing it was just myself and my daughter doing around the clock vigils they would come and sit with my mom and allow us to take breaks, I have referred Continuum Hospice to others because of the the outstanding care we all received Thank you Continuum I will be forever grateful Lori W.(Daughter of Dianne C) read more

Apparently, different regions got different service. I have perspective and I am a healthcare professional myself. This is not about anger; it is about protecting other potential clients. I care about people and I would be remiss for not posting my experience. For people that live in the San Ramon Valley, it is clear that there are better options. read more

My elderly Dad died of pneumonia in late December and I can't say enough how helpful Continuum Care Hospice -- and Lori in particular -- was to our family during his final days. When my dad became ill suddenly, Continuum Care responded immediately to enroll him in Hospice. As his condition rapidly deteriorated, Lori became an experienced, reassuring and grounding presence for myself and my family. Lori patiently showed me how to measure and administer the morphine, frequently checked on my dad, and helped me understand that his condition was grave. It was disorienting and distressing to realize how quickly he was deteriorating, but Lori was there for me and my Mom, rescheduling her other commitments so that she could stay with us. My Dad had made it clear that he did not want to suffer, and Lori made sure he was comfortable up to the very end. I can't thank her enough for helping us through such a difficult time and for her experienced understanding that the end was near. I feel so grateful to have had her by our side all the way until he passed. read more

Our dearest mom died exactly one month ago today, and I don't want to let another day go by without a heart-felt thank-you to the entire Continuum team. When our mom started to decline last fall, several health professionals said it was time to call hospice. A hospice representative (from another company) made a short visit, and, with little explanation, said Mom did not qualify. That's when a nurse quietly advised me to call Continuum. She said Continuum was a great provider, and it was worth getting a second opinion. I am so grateful I made that second call. The Continuum outreach representative was incredibly helpful and informed--generous with both her time and expertise. At that first meeting, she agreed that my mom did not qualify for services. But instead of a quick "No," and a speedy exit out the door, the Continuum rep generously stayed to help me help my mom. She took the time to explain to me, in detail, how the qualifying process works. She also took the time to provide me with a deeper and clearer understanding of the hospice mission and multiple services--all designed to support the client (and family), with a singular focus on quality of LIFE and COMFORT. Six months later, a day came when my mom--very sleepy, but still in good spirits--was just not so interested in eating and drinking. Because of the knowledge I gained from my conversation with Continuum six months before, I knew it was time to reach out again. The same very kind Continuum rep came back, and this time my mom did qualify. This service provided my mom with expert medical support around the clock, and so much more. Continuum gave clear guidance, dignity, comfort, and genuine loving care. Continuum also provided our family with a true safety net so that my mom could remain at home--a safety net of compassion and kindness. In every interaction, everyone on the Continuum team knew they were on sacred ground, doing more than just a job. This is their calling. I am so sad my mom is gone, but I am profoundly comforted in knowing that her death came as she had wanted--with little pain and lots of love. I want to thank Continuum. I also want to encourage anyone facing this part of life to not be afraid to ask for help. It is a gift and a god-send. Thank you, Continuum--and I know, in spirit, my mom thanks you, too. read more

Our family couldn't have asked for better care for my mother during her last six months of life. They prepared us for what to expect, and always were available to see her at a moment's notice and to answer our questions. Continuum helped my mother to pass peacefully, painlessly, and without anxiety. It was a sacred time for my sisters and I; and we are grateful to Continuum for helping us to help our mother pass. A special thanks to Lori McKay, Lori Lim, Maria Mann, Marija, Charlene Fischer and Lin, and to all the other nurses and volunteers who cared for our mother. We will never forget you. Thank you, thank you...and God Bless all of you today and always. read more

We were in the last stages of a long illness with our 90-year-old mother. We had wonderful caregivers taking care of her at her home, but at the end, we knew we need additional support, information and assistance. There are lots of choices in Marin, but Continuum was clearly the hospice provider that really listened to what we needed, knew what to do, what to say, and when to step in or step back. The whole process was gracious and seamless. Our mother remained pain-free (her one request) but with it enough for us to continue to interact with her. What a gift. Thank you so much for being part of our mother's gentle passing! read more

When my grandmother was diagnosed with her final illness, the family was concerned about the quality of care she would be receiving, especially given all the many horror stories out there. Thankfully, her hospital discharge planner put us in touch with Continuum Care Hopsice, and our fears were quickly replaced with hope and encouragement. Grandma sadly passed away a few weeks later, but the compassion and warmth that was showered on her by Continuum's devoted team make the whole grieving process much easier to bear. Their team really went all out for Grandma - the admissions nurse met us within an hour of being called by the hospital, and the Home Health Aide care for her as a daughter would. At the very end, they had a volunteer come and spend hours at her bedside sitting vigil. Especially comforting was the chaplain who gave us strength and hope during the days before and even after Grandma's passing. Anyone who is in the unfortunate situation of needing hospice should definitely use them - they are true examples of how health care should be administered. read more