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    Atria Walnut Creek

    Atria Walnut Creek

    (37 reviews)

    I live on the assisted living side of Atria Walnut Creek, on independent status, and my experience…read morehere has been up to now mostly positive. Making it positive has been very much helped by the work of the Activities staff, led by "Engage Life" Director, Diana Lamsen. I Just want to say how much we all appreciate Diana and her Activity staff as they make Atria a much happier place to be, with her attention to producing very appealing and lively events like our recent Valentine's Day event! I have been here nearly 5 years, and Diana never fails to amaze me personally with the excellent work she and her staff do, day in and day out, to make Atria Walnut Creek attractive to residents, families, and visiting prospects!

    RUN FAST THE OPPOSITE DIRECTION!, I would give 0 stars if it let me. While it is a physically…read morebeautiful facility, don't waste your time looking at this facility. I had some warnings such as I was told a resident on the locked dementia unit had died drinking cleaning fluid that was left out on the counter a few years ago. Also, the turnover in staff, the 3 people I met in management when I signed up to move there had only worked there a few months. I was brought there by a person who places people in facilities like this. I believed him & I decided to move in. About a week after signing the contract, I decided not to move in. They are now deducting almost $4000 from qmy checking account for a months rent and I never lived there. I never even walked in the room after initially seeing it. They claim if they could have rented my apartment which I was told had "the best view" then I could have my money back. I have no way of knowing if they rented it or not, so,I will be following up legally to find out. PS - The woman I spoke to that answered the phone tonight told me she was new. What does that say about this place? The turnover of staff is so high. DO NOT MOVE HERE.

    Concord Royale - Our loving staff here at Concord Royale!

    Concord Royale

    (26 reviews)

    Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

    We had an awful experience with this place, after our loved one lived her for many years, Connie…read moredecided she wanted her to move out. The reasons she gave were "she doesn't want to get out of bed" or "she's lazy and doesn't listen to what we tell her to do". These statements were alarming to hear regarding an 81 year old elderly woman with dementia who had known the Concord Royale a her home for a long time. These negative remarks from Director Connie also had us worried for how our loved one was being spoken to and treated. Connie also expressed anger and said many negative criticizing things because our loved one became incontinent. We found all of this strange as all of the above are typical things which happen to a person who is elderly and has beginning stages of dementia. In our conversations with Connie, she suddenly did a very odd "about face" and said if we paid $350 a month extra money, our loved one could stay at the Concord Royale. At this point, as sad as it was to have her move while she had many friends for years who she would likely miss, we thought it best to move her elsewhere. Please keep a good eye on your loved one if they are living in this place (hopefully they won't do anything typical of an elderly person that will upset Connie).

    Better Care Choices - eldercareplanning - Updated May 2026

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