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Insight Memory Care Choices - Caity and Sandra

Insight Memory Care Choices

(28 reviews)

Our family is indebted to Sandra for helping us find an appropriate placement for our 80 year old…read moremother, who has advanced Alzheimer's dementia. Due to this and some other health issues, Mom needs a high level of care and we are paying out of pocket so our budget was tight, especially for the Bay Area, where care costs can easily exceed $8000 a month. When COVID hit, our mom's former facility ended all visitation in the name of safety for the residents. While we understood the need to do that, it came with consequences. Our mother was neglected by this facility, and as a result became gravely ill and nearly died of sepsis in early July. We knew we needed to find her a new place ASAP, but having been through that when we first placed her 7 years ago, we knew it was an arduous and overwhelming task. Through a series of fortuitous events I was given Sandra's name and contact information by the coordinator at Sunrise Senior Living in San Mateo. When I called her she was comforting and understanding, but you can tell this lady is a steel magnolia, and she gets shit done. She listened carefully to our wish list of needs for Mom, and said she knew of several possibilities that she thought could be a match. Even just hearing that we had options, was an enormous relief! With Sandra's help and guidance, we found a fabulous new care arrangement for Mom, that was within our budget, in four days. FOUR DAYS. If I were religious I would say it was a miracle, but I'm not so I credit Sandra's expertise and extensive network of resources and contacts. We visited Mom in her new facility a week ago and she is doing better than she has in years. We were astounded, because dementia patients are not known for reacting well to changes in their routine and moving to a new living situation is an enormous adjustment. In some cases it can take weeks for the person to settle in. Not so here. After about a week of confusion (night wandering, escape attempts) she settled in HARD. This was very apparent during our visit. Even though she lost her ability to speak due to the dementia, our mother's moods still come through loud and clear, and it's very easy for us to know when she is not happy or doesn't like someone/something. During our visit she was content, smiled a lot, and was extremely friendly with her new caregiver. For the first time in a while, our family has peace of mind and the certainty of knowing our mother is truly safe, in a good place, and that we have done right by her. We can never thank Sandra enough for her part in this outcome. You cannot go wrong by working with her, so if you have a family member in need, do not hesitate. Pick up that phone now and contact her. You will not be sorry.

Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

Starlight Caregivers - StarLight CareGivers logo

Starlight Caregivers

(25 reviews)

starlight is great company helped family member out in there time of need of there health issues at…read moretime

Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

Covi Fiduciary Services

Covi Fiduciary Services

(1 review)

Renee at Covi Fiduciary has been amazing. Because I'm relatively young, I had a hard time finding a…read morefiduciary who would give me the time of day as I planned my estate (or that's my suspicion, at least). But Renee was immediately responsive to my inquiry and extremely helpful from the get-go. She worked with my estate attorney and me to put everything in order and has always been extremely professional and knowledgeable. It also put my mind at ease that she has a background in technology and cybersecurity, so I didn't have to worry about her handling my sensitive documents in a way that would put them at risk. When I was diagnosed with Stage 4 cancer, she leaped into action to help me make sure that everything we had planned to that point was rock solid. And now that my cancer is terminal, she's stepping up even more to help me ensure that my and my son's estates will be well managed for the next 25+ years. Renee is exactly the kind of fiduciary you want managing your estate. She is extremely capable, always takes the long view, is very professional and friendly, and really knows her stuff. I'm very lucky that I found her!

From the owner: A Fiduciary within California is a licensed professional who provides critical services to seniors,…read morepersons with disabilities, and children. Fiduciaries have a legal and/or ethical relationship with the person they serve, known as the beneficiary. Their primary responsibility is to act in the beneficiary’s best interests. They manage ‘matters’ for clients to include both financial management, housing and medical needs as well as investment management. Services are broad and include help with paying bills and organizing tax documents, securing the right housing support, assisting with medical appointments, and serving as a Trust or Estate Administrator or a Conservator.

VITAS Healthcare

VITAS Healthcare

(42 reviews)

My dad just passed away this month in Vitas hospice care. Although we only had their healthcare…read moreservices for just about 10 days, the case manager nurse and home health aide were wonderful and kind going beyond their normal service to accommodate the family and the wishes of the patient. The hospice doctor visited and ordered nebulizer with mask to ease the breathing and upon our request, also ordered an IV drip so dad could live for another 48 hours until all the out of town children arrived to say goodbye. The nurse and the aide accurately called how much time he had, the aide volunteered to sit with dad after hours while I went to the airport to pickup my siblings. My mom's 91 and when she needs hospice or palliative care, we'll be using Vitas again. A caveat: their hardware services could do with improvements on timely delivery and pickups and all equipment being delivered. Apparently, the two divisions are managed and run separately. I viewed it as a collateral rather than the primary healthcare and comfort of the patient issues.

I really appreciated the care my grandmother received from VITAS. At the beginning, Heinz Remo came…read morein and explained everything that we could receive through hospice during the intake process. We'd been putting this off, but my grandma just wasn't doing well and we realized we needed more help. Everything was provided and all the car she received was absolutely amazing and made her end of life much more comfortable. Thank you!

Better Care Choices - eldercareplanning - Updated October 2026

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