Avida Home Care provided us with in-home care givers for my 86 year-old father-in-law. From the…read morefirst meeting in our home, Raul Mendez was very organized, professional and personable. Raul assessed our needs, met with our family and offered great flexibility to met our needs. Raul did a great job of communicating before, during and after care givers had been to our home. He was constantly evaluating their performance and ensuring we were happy with the service. The care givers were very kind and sweet to our family and treated my father-in-law with dignity. I would highly recommend Avida Home Care for anyone needing help to care for their loved ones.

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

I highly recommend Alice Home Care to caregivers who need some help to bring their loved ones home…read moreafter hospitalization. Jina Han was immediately reassuring when I contacted her to request a home health care worker. She was very professional and knowledgeable about what is needed to make this difficult transition. The professionals that were arranged with the help of Honor Care helped us to develop new routines that will enable us to cope going forward in a challenging situation. We are grateful for their help.

Pathways Hospice of Alameda County was wonderful in caring for my cousin in the final weeks of his…read morelife. Their professionalism, kindness and compassion at a difficult time meant more than my words can express. Their calmness, openness and patience with all of my calls and questions kept me grounded and better able to manage expectations and communications with the rest of his family. Pathway's care ensured comfort and dignity when it mattered most, and for that, our entire family is deeply grateful.

Pathways is not a good company!! Not only do I not trust hospice period, regardless of program it's…read morefrom, but this review is merely going to be talking about my personal experience with them via their "grief support" counseling! They will kick you out mid-care if you also have mental health issues and recieve GENERAL therapy for mental health, which is also a form of discrimination! I was receiving virtual grief counseling weekly through them, and not only what I said above, but also their therapist I had, Katherine, was lying to the supervisor about me not ever talking about my grief to her, when in actuality, I have been, but she also has been asking me to explain details to her about my other stressors too, which lead to my instincts to be honest with her. However, that has lead her to shift to only listen to those moments rather than my grief moments, hence the belief of hers that "I was never talking about grief" in our sessions, so I had stopped telling her my other details entirely with "I'm not going to explain more details about that because then you're going to say it's not grief" before she asked from then on. Still despite that though, the last session was an uncalled for the last session, with using the adamant excuse that she was ending my care because "I had other problems distracting me from grief"(literally still sticking to the story that I was not talking about my grief). I then just spoke to her "supervisor", Tom May, who, rather than make Katherine take accountability, instead revealed the real reason; he had Katherine kick me out mid-care, and according to what he said, other people too, because "we're no longer servicing those who have a counselor already"(his words). I asked him why specifically because I told him before that I have a general therapist who helps with my general mental health, but she doesn't specialize in grief therapy, hence why she referred me to them. He then said "we're short staffed and we have others who really need our care on our waiting list" and mentioned that it was the management's decision. Since that told me that he was saying in other words that those people's grief mattered more than mine and/or the others he kicked out(since he admitted he was kicking us out to cater to them on the waiting list, rather than just focusing on hiring more people if they were really short staffed), I then asked to speak to such management, Tom refused and kept saying "I'm sorry, I can't fix that", which I believe is utter BS because if they were able to suddenly make that change in the middle of our sessions, then the right thing can be done and have it be reversed back, but he refused with the "I can't" BS! Moral is, if you have mental health issues on top of your grief that you also receiving support for, do NOT pick this place! They will either deny you on the spot(I've had a lot of losses within 5 years, and have been unable to receive AN OUNCE of grief support within those years because all the places I've reached out to prior to Pathways have all said no simply because of my mental health history) OR they will kick you out mid-care, leaving you in limbo with unfinished grief treatment with the excuses mentioned above! They do not care about clients at all, especially ones that have mental health issues on top of grief, like most other grief places! It seriously is difficult for a mentally ill person to find support for grief for crying out loud!!

My mom is in 80s, went into ER a few times, needing an in-home nurse to do PleurX draining. I had…read morespent some time online to search someone who can come over weekend. Finally, I called Lena, she knows right away what I need. She came, did all the paperwork, and started the draining. Lena is very personable, responsible, and experienced nurse who had a reasonable rate and compatible schedule. She made the process very quick and easy. I highly recommend Lena/In home recovery for anyone who needs help at home - for a senior or after surgery. You won't have to call anyone else.

Lena was kind, accommodating, and efficient. My dad is afraid of needles/blood so she was extra…read morecomforting and also willing to listen to him and I banter while we waited for our drips. Would recommend her for anyone looking for in home IV therapy.

We are incredibly thankful for the exceptional home-care support provided by Nina Rea at Accessible…read moreHome OT. Nina worked with our 80+ yo mother in her home and made a meaningful impact in both mom's physical abilities and cognitive well-being. Nina took the time to understand our mother's daily routines, offering practical, realistic strategies that helped mom stay safe and feel more confident at home. Nina also completed a thorough home safety assessment, and provided clear, actionable recommendations to reduce risks. From mobility and strengthening exercises to cognitive tasks and memory support, every session was thoughtful and tailored to mom's needs--leveraging mom's innate skills to mitigate emerging challenges. Beyond Nina's clinical expertise, she brings patience, kindness, and genuine respect. We highly recommend Nina Rea to anyone seeking compassionate, effective home-based care for an aging loved one. - an El Cerrito Family

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Where to start? I've been working with David on finding placement for my parents, and while I…read morehaven't yet succeeded in getting them relocated, all the roadblocks at this point are on my end. David has been incredibly helpful throughout the process. I learned so much from just the first couple of discussions with him, and he really set my mind at ease by giving me the support and information I needed to make more informed decisions regarding senior care. I can't say enough good things about this service... navigating options is so bewildering without good advice!

Provides professionally trained caregivers who are knowledgeable about senior citizens' needs, both…read morephysically and cognitively. Trustworthy and consistent care is provided. My mom is 91 with dementia and our "helper" gives me relief and much needed assistance!

My mom was in this facility for a month in spring 2026 after she fell and broke her hip. I was…read morereally nervous at first but the staff was outstanding. Everyone was so kind and caring and responsive to my many questions and concerns. The CNAs were great, really helpful with even the smallest request. Every person on the PT and OT staff is incredible! They all really care about each patient and work hard to help them progress. My heart swells with gratitude to them all, especially Ian who was always smiling and patient and made the sessions fun for my mom even when it really hurt to do the work. Ariel was wonderful as well on the therapy team! We were welcome to be at the facility any time we wanted during visiting hours and often went to my mom's therapy sessions or sat in the dining hall during meals or participated in activities with her, which was a good sign because it shows they have nothing to hide. The staff is very attentive and they treat everyone with respect. Nancy at the front desk was another highlight of every visit. When I toured the facility before my mom was admitted, her smiling welcome at the front calmed my nerves and made me realize it was going to be OK. The liaisons at the facility made my mom's transition home easy. I am so grateful to WC Skilled Nursing and Rehabilitation Center.

UPDATE: Do not be fooled by this generic public response. I have already reached out to management…read moremultiple times regarding these serious safety issues. I have emailed and spoken directly with Sara, Leslie, and another administrator, and absolutely nothing was resolved. This public reply from Lily is purely to save face for the business. If you truly took these concerns seriously, your leadership team would have addressed them when I brought them to you directly, rather than leaving a vulnerable stroke patient without basic assistance.