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    Age Smart Advocates

    5.0 (4 reviews)
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    Elder care planning

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    Right at Home - Right at Home East Bay

    Right at Home

    (9 reviews)

    I've come across Nikhil's office a few times through local coordination and discussions around…read morefamily care needs. My impression has been that they are calm, attentive, and very mindful of how overwhelming home care decisions can be for families. They seem to take a thoughtful approach to each situation and focus on what will realistically help at home rather than offering quick solutions. Communication has always felt clear and easy to follow. Overall, a dependable and considerate team serving the East Bay Diablo and Tri-Valley areas.

    I called Right at Home in Pleasanton, CA, today based on some other positive reviews I saw, but…read morewill NOT be calling back. The person answering the phone (male) was awful. He was very negative, could not articulate, could not pronounce my name after correcting him four (4) times, and basically said I was not a good fit for their company. Wow....it must be nice to say that after a 10-minute conversation with no details. Literally was handing him a certified caregiver, who needed to be onboarded with them ( a no-brainer for them), and he said that was not a good fit. What?!!! Are you serious? Having worked in healthcare for over 35 years, specifically with home health agencies, I am not new to this field at all. I know when a company does not have its patients' best interests at heart and is looking for the easy way out, or when it just has poor representation answering its phones, which is a huge red flag to move on and avoid future problems. Which is the case here. In summary, my first impression was unfortunate because the reviews I read were so positive. That just goes to show, you have to call and talk to them yourself and go with your gut before hiring anyone, especially someone to care for your most vulnerable family members. I will not be calling back and taking my business elsewhere. VETERANS BEWARE! This is not a company I would recommend to anyone.

    Senior Helpers - Dementia Care

    Senior Helpers

    (11 reviews)

    I cannot imagine a better company that provides in-home care. Jenny, Denise, Bonnie ... they all…read morerock, and go the extra mile to do their jobs in a thoughtful, caring manner. I only hope that they realize--even on the thankless days--that their efforts are appreciated, and I'm glad they decided to enter their profession. I cannot praise them enough for helping us out in our time of need. Their help was immediate, and helped our family more than words can say. Thanks again, ladies. You all deserve your wings!

    I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

    Assisting Hands - Danville

    Assisting Hands - Danville

    (2 reviews)

    Alyna Rizvi is the owner of Assisting Hands. I have been using this business for a few months…read more The caregivers are excellent; caring, knowledgeable, supportive and friendly. They do what it takes to keep the patient comfortable. The owner, Alyna, is efficient and returns my calls in a timely manner. She always works hard to assign a caregiver whenever I need one for my husband. I highly recommend this business if you are in need of caregivers for your loved ones.

    Assisting Hands came right when I needed it the most. I have been caring for my 93-year-old mother…read morewho suffers from Alzheimer's for the past 4 years. Her condition has deteriorated to the point that I was reaching burn out and needed some additional help. After speaking with owner, Alyna, she scheduled a time to meet me and my mom on the same day. That was the day when she was able to witness one of her combative moments. Realizing how important it was to provide some assistance, she went through the intake process to assess my mom's needs. I requested a Spanish speaking lady and she immediately got to work on her research. About 2 weeks later, she had the right person for me, brought her to our home to introduce her and get her started. My mom was not eager to have a stranger come to take care of her and, needless to say, we had a very difficult first day. However, Maria showed great patience, a very caring and calm attitude, followed all my instructions, and little by little she won her over! We just finished our second week and so far I'm very happy with the results. The bond between Maria and my mom is getting stronger and we keep making progress. I'm so relieved to have and extra pair of hands that will help maintain my sanity! Thanks Alyna for being there for us!

    24 Hour Home Care - Walnut Creek

    24 Hour Home Care - Walnut Creek

    (45 reviews)

    While calling 24Hr HomeCare can be indicative of tough and uneasy times, at least there is someone…read moreout there looking to ease the burden and be a genuine help. These guys understand urgency, and realize that life can change in a flash and are there to help as quickly as possible. Well established in the Los Angeles area, people seeking assistance in the Easy Bay should reach out to 24Hr HomeCare for a dose of relief. From the first phone call, they are willing to listen to your needs and desires, and will actually take into account exactly what you are looking for. Whether it be a one-time deal to get to and from a doctor's appointment, or just inquiring about homecare and the types of services it can provide, these people will answer all questions and perform all duties with a smile to go along with it. Better yet, they actually take the time to give back to the community they serve, as well as meet all caregivers prior to have them working with a loved one. Highly recommend giving these guys a call, day, night, weekend, or holiday. I guarantee someone will always have the time to talk with you, and help you in anyway possible.

    My mother needed caregiving services after being discharged from the hospital. I would say that…read morethe intake and the care coordinators were nice and accommodating. I had to make several scheduling changes due to my mother's changing care needs and the care coordinators were able to accommodate. There was one time that they could not find a caregiver and did provide phone. I would say that the majority of the caregivers that they sent out were competent and my mom really liked them. The rest did not interact with my mom and just sat in the chair, saying nothing. One caregiver watched TV the entire night she stayed with my mom. I let the agency know and I asked them not to send those caregivers again. I was glad that we had access to caregivers but I think I may try to use another caregiver company if the need arises.

    Visiting Angels

    Visiting Angels

    (28 reviews)

    Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

    Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

    Age Smart Advocates - eldercareplanning - Updated May 2026

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