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    Preferred Self Storage

    5.0 (1 review)
    Open 10:00 am - 6:30 pm

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    7 years ago

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    DTM Van Lines

    DTM Van Lines

    (3 reviews)

    Awful post move experience! DTM was hired to move a piano. During the move they pulled the piano…read moreacross LVP flooring causing a 8ft scratch in the middle of the room that is not repairable. They admitted fault. Initially only offered $150 for compensation. To date still have not resolved, they are not responding to emails and now having to go to small claims court. I did report them to the DMV who investigated the case and found that the carrier was NOT compliant with contracts, timelines, and rules and regulations set by the state. Worst customer service, just fix what you broke! Beware !!!

    Horrible company very unprofessional and rude, they were a nightmare. Gave us a quote of $3500…read moreafter coming and looking at the house. One day for packing and one day for moving, the day of packing they ran out of packing material after doing half the house (how does a moving company run out of supplies??) then they asked us if they can continue the packing on the morning of the moving date even when the rate is doubled on that date and we still agreed. The day of moving, they called and let us know that they would have to buy packing materials and their vendor is closed so they would have to go to home depot and they claimed it would be triple the price. We told them, we will pay you for packing and they don't need to move us anymore, but they decided to get mad with us and showed up at our door with 5 people and said they needed to pick their packing supplies and my dad let them in, they started grabbing boxes with our belongings in it which led us to call the police. DO NOT USE THEM TO MOVE, I have also heard they tend to damage a lot of things.

    DFW Moving Company

    DFW Moving Company

    (169 reviews)

    Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

    I was able to schedule a last minute. Move 2 days before the day. I needed to move. That was the…read moreplus when they first arrived. I didn't think it was gonna be a job. Well done, they looked very young. And I wondered if they had an experience but they were well trained. They worked efficiently, but it was a little expensive for my wallet. Almost $1400. And I still had to rent a small U-Haul, so get the rest of my items.

    Preferred Self Storage - selfstorage - Updated June 2026

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