My experience at this storage facility has been TERRIBLE! Someone broke into my unit without even…read morebreaking the padlock, and the person in charge refuses to show me any video footage or file a police report. I DO NOT RECOMMEND this place, as it is extremely UNSAFE and unreliable!

terrible experience! got Brocken into 3 times and they never…read morecared about one single time. they made me pay for insurance that doesn't cover a single thing! STAY AWAY FROM THIS PLACE! it's full of HOMELESS PEOPLE THAT CHECK IN TO VACANT UNITS AT NIGHT AND CHECK OUT EARLY MORNIN! showed the manager video of thief and he did not care one bit! After 8 years of a great costumer my self have moved on to a different place way better than this crap!

I visited 3 storage facilities in the area I wanted- unfortunately all 3 were out of the size I…read moreneeded (10x15). Due to this and every other issue that could possible go wrong, I was at the end of my rope... That's when I opened my Yelp ap and started to look for places in area. Several didn't have 10x15's, and one had no climate control at all... Then at 5:15PM, I got beyond lucky!!! The phone was answered by a friendly, helpful woman named Virginia! They had one! ANNNND the price was $50 lower than any other place I have looked!!! She told me they closed at 6:00 but would love for me to come by if I could do so within the hour- i told her I would be there in 10 minutes! She asked my name and gave me great directions (she said I would need to turn into the same parking lot as Sonic.) Due to this, they are not highly visible from the road- this is why I have never noticed it there. The moment I walked in the office she smiled and identified me by name! She took me to see the unit and told me all the benefits of storing there! I don't even know where to start... She and her husband live on property, the facility is immaculate/clean, cameras, normally climate control is not exactly cool- it was here!! Roof leaks are a concern I asked about- I was told they just had a new roof put on! The entire time, we chatted like old friends. What a lovely lady! We then returned to the office so I could fill out paperwork and pay. Her husband Chris walked out and introduced himself. He started telling me additional information about the property. All I can say is this couple is such an asset to this property! How rare to find people so professional, friendly, and have a sincere passion about their job/the property they represent! He went to my unit right then to take the temporary lock off. Keep in mind it is now after 6:00- that didn't seem to bother Virginia, she told me we needed to go put my lock on and test my code to the security gate to ensure it worked- I felt bad and suggested I come back but she insisted! All I can say is WOW! Amazing how the professionalism, kindness, and helpfulness of these two individuals turned what was becoming the move from Hell into such a great experience!

it started off great but the longer I rent here the more problems occur. it is considered fraud to…read morecharge someone debit/bank without permission on a another person account. I have requested the corporate number twice and still haven't received it. Recently, someone tried to use my card to pay Netflix & I had to dispute charges. This has me thinking maybe this is how my card keeps getting hacked. I hope corporate or the owners read the review so I can get this resolved expediently. I'm contacting my bank to let them know this is FRAUDULENT . Today I logged and and Taylor has reversed the payment that was taken out of my account And added a late fee. Yesterday, my balance was 0 because the payment was taken out on the 4th. Today is the 6th. If YOU rent here ... u might want to Monitor your debit and credit cards.

Stevie made the process smooth and easy. She even went above and beyond to find me an indoor unit…read moreverses the outdoor unit I had picked online. Each time I have interacted with Stevie she always has a smile on her face and a great positive attitude. She is truly an exceptional store manager who takes great pride in her job and makes sure that each customer is happy and satisfied. Look no further and just go see Stevie at, Extra Space Storage

Exceptional customer service! The unit was spotless, dry, and exactly as described. Everything was…read moreprepared in advance, and the team delivered beyond expectations. Truly an outstanding experience.

Great place for storage. All units are properly maintained and monitored 24/7. The owners are top…read morenotch and truly care about their customers. The padlocks are checked each day to make sure they are secure and present. Very simple leasing process and small deposit considering the security provided even though it is already in a nice area. Gates are well maintained and gate closes are self selected to easily remembered. I recommend all my friends to this location!

From the owner: We provide total self storage solutions for all of your household, commercial or business storage…read moreneeds. Whether you're moving and need a short term storage space for furniture, or you've outgrown your business storage requirements, The Attic Storage answers all of your problems with gated, reliable self storage facilities. Unit sizes and prices vary at each location.

Love this place! 24 hours, but so secure! Regulated temp in most units. And the staff is AMAZING!…read moreI can't say this isnt the cheapest, but I can tell you you get more than what you paid for in this storage community.

From the owner: At Preferred Self Storage, we offer a variety of unit sizes to satisfy all your self storage needs,…read moreas well as covered and uncovered parking. We stock a variety of moving and packing supplies. Additionally at our Double Oak location, we are a full service Contract Postal Unit. We can help you take care of the majority of your mailing needs to include domestic letters and packages, international letters and First Class stamp purchase.

Customer service is always on point. They always answer any questions and processes are quick and…read moreeasy every time! I have more than 1 unit with these guys for over 5 years now and the facilities are always accessible and clean. Prime location is a plus! You guys are awesome

I've had a unit at Extra Space Storage for years. There were some rough spots at times with…read moreservice. Tara Anderson was able to redeem the company with her caring personable service. She's the epitome of going the extra mile. I had a major injury last summer, spent 7 days in the hospital, and couldn't walk or work for six months. During that time, my rent was raised. When I called, the young man I spoke with was cold and abrupt. Now, less than a year later I'm still trying to get back on my feet financially. I'm a teacher and my summer pay is being impacted by my temporary leave without pay from the accident. I owe thousands of dollars in hospital bills and my storage unit rent has been raised yet again! It's gone from 70 something to $113 per month in a year! If I were able to clean it out and get out, I would. In fairness, the facility is nice and secure. The elevators are big and make it easy to move things up and down the levels.

I had a great experience here. Jason was super helpful. I advise you to go here for your storage…read moreneeds!!

Competitive pricing and clean storage units…read more They also do a great job of estimating the size that you need mine like a glove !

There's been no light on aisle b since I got my unit. I was late on my unit and not even 30 days…read morebut you all didn't just add a lock but cut mine off and removed mine And have your lock on saying if I don't get my own you're. Going to charge me for that lock now. This seems like you're doing whatever you want to just make more money. Feels like an act of cold hearted. I admit i was wrong but you all went across a line hard.

I'm disappointed to say that yet again when the new ownership of Public Storage bought out Simply…read moreStorage the poorly kept "climate controlled facility" seems to have fallen even further into disrepair and disgust. First -The elevators are absolutely DISGUSTING- when this place when being ran by Storage Choice the building was always kept clean and pristine, over the past two ownership changes the one thing that stayed consistent was the level of filthy and disgust. Define disgust? Roaches both dead and alive everywhere at the entrance one evening when I went to drop off holiday decor, I was so repulsed and upset that I immediately turned around and left with everything I was supposed to drop off because I had no desire to have my belongings infested with roaches! When this place was run by Storage Choice I never once in 6 years saw pests or roaches so I called the 800 number since no-one was ever in the office and left a requested call back from someone along with my concerns. Floors regularly look gross and full of micro debris from normal daily activities like moving things in and out of the facility, unfortunately when the floors are never swept, or cleaned to remove mud, gunk and spills all that stuff accumulates on floors and gathers in corners and along the edges of the walls. Back elevator is regularly disgusting for which I use alcohol pads to press the buttons until I can find another facility to move to. Keep reading. Then I started noticing little bugs in my unit dead on top of storage containers and throughout the floor, I pretty sure they aren't having proper pest control service inside or out because just a few days ago there was a literal army of insects lined along the front glass entrance doors. I made a call about this once before already because I constantly am getting bit by something every time I come to the storage facility lately. Yes I will be emailing corporate again about this but at the very least until these ignored issues get addressed I could warn anyone who might be considering this place for storage rental. It's disappointing that after a decade of renting at this location the decline over ownerships has left so much to be desired that a loyal customer and tenant will be taking my business elsewhere.