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Norco Moving & Storage

4.0 (8 reviews)
Closed • 8:00 am - 5:00 pm

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9 years ago

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8 years ago

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7 years ago

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11 years ago

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Firefighting's Finest Moving & Storage

Firefighting's Finest Moving & Storage

(45 reviews)

Caleb was very accommodating with my situation and short notice. Jake and Robert were excellent!!!…read moreEverything went smoothly. they finished the entire move in quick timing and a bonus to the day I was to make it to my daughter's Easter egg hunt at her school! thank you! I will definitely recommend them and use again in the future

I do not recommend this moving company, especially if any damage occurs during your move…read more What was most disappointing to me was not even the damage itself but it was the way the situation was handled afterward. When I raised concerns about my TV being damaged during the move, I felt dismissed immediately instead of heard as a paying, repeat customer. My interaction with Patrick S. Dobson, the Vice President, was extremely unprofessional. After I responded once to explain my concerns, his reply included "this is not worth arguing over," despite the fact that there was no back-and-forth argument happening. I was simply trying to explain my perspective regarding the damage claim. The tone of the response came across as rude, defensive, and dismissive rather than customer-focused. I also do not believe the company properly handled the damage investigation. Photos were presented as if the damage was pre-existing, but the TV had no prior damage before the movers entered my home. If any issue had truly existed beforehand, it should have been clearly pointed out to me at the time. As someone who works with customers, professionalism and communication matter just as much as the service itself. Unfortunately, this experience left me feeling unheard and disrespected, and because of that, I will not be using this company again.

Firehouse Movers

Firehouse Movers

(232 reviews)

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Norco Moving & Storage - movers - Updated May 2026

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