Stopped by this business at 11:57 am, Wednesday and the door is locked. No sign that they are…read morebriefly closed at noon. Call the number to see if they are open at all today, I'm met with a snobbery tone asking if she's allowed to eat lunch at noon. First. There's no sign that says lunch breaks at noon, secondly because I'm gonna meet your snobbery tone with facts and remind them it's 11:58. Normally I wouldn't care but this woman had such an idiotic tone, she needed a reality check. Put a sign on the door that you're out lunch. Don't answer or talk to potential customers like you're familiar. Act like you're there to serve customers-- it's the job!

Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

Gary is great! Friendly and fast service. Nice clean facility. Easy access and lock was inside the…read moreunit waiting for me.

Great place to store all of your treasures! i feel like my items are safe and secure. The manager,…read moreGary is terrific. Very personable and always eager to help. Thank you Gary for your fantastic customer service.

Marie was very nice & helpful in attending me today with my new space storage unit . Thank youread more

I'm on a fixed income. i was notified my rent would increase on my next month's paymen. Jill was…read moreextremely helpful!!! she looked into it & was able to extending my rent at my current rate for 3 more months before the increase would go into effect. I'm so glad this facility has a caring person to assist their customer!

1 is too kind.....rates rise at 100% rates every 4-6 months.....recently got an updated rate…read moreincrease (the 5th since I rented less than 2 years ago)......absolute scam, they think people won't check their auto deductions.....and yes, this location regularly doesn't have the elevators working and my unit is on the 3rd floor.....THE WORST!!!

I am extremely disappointed with my experience at Public Storage in Dallas…read more On January 23rd and 24th, we had a severe snowstorm. Because of the weather, it was not safe to move my belongings on the 24th and 25th. I also work two jobs and return home at 9:30 PM every day, which made it even more difficult to reschedule immediately. My move-out date was January 31st. I respectfully asked the sales associate if I could have just one extra day, until February 1st, to complete my move due to the snowstorm. I was told that if I moved out on February 1st, I would be charged for the entire month. I asked to speak with the Manager or District Manager, hoping for some understanding. Unfortunately, I received the same response -- no flexibility, and I would still be charged for a full month. I previously rented with Extra Space Storage in Weatherford, and they provided a five-day grace period even when the weather was clear and sunny. That experience showed consideration for customers. At this location, I felt that customer service was not a priority. There was no empathy or willingness to help during a difficult situation. The staff was not friendly or understanding. When a customer is facing bad weather and personal challenges, there should be some level of flexibility and basic courtesy. This experience has been very frustrating and disappointing. I hope management seriously reviews how they treat their customers in situations like this. "Because of this experience, I cannot recommend Public Storage to others."

Did quite a bit of research in searching for a storage unit that provided convenience, security,…read moreand a competitive price. The Storage Choice Design District location is very new (I remember seeing it get built) and still has that 'new building smell and look' to it. Parking for unloading was convenient and near the elevators, and access to complimentary dollys made unloading quick and easy. The actual rental process was very easy and thoroughly explained by John H., the property manager on site. I felt very comfortable in choosing this location to store my items. Definitely worth checking out, if you're looking for a place to store your items.

Storage Choice in the design district is amazing! We shopped for a storage facility by visiting…read moreseveral competitors, comparing amenities, pricing, and location. This location is new, clean, well lit, and has several perks that competitors don't offer. The manager was extremely helpful and made the process simple. It is by far the best choice in the area. I would highly recommend this location.

Worst storage facility and a storage management. The…read moreattitude 10 stars The cleanliness 0 stars Location 5 stars Be smart and stay away from that storage.

Y'all please do y'all self a favor and don't come here. This pass Sunday my personal belongings…read morewere stolen and as well 3 other tents got there stuff stolen from their unit. This place is not to be trusted. It's the same people that work there.

From the owner: Secure residential and commercial storage with great monthly specials! Well maintained, easy access…read morestorage units from 5'x5' to 10'x30' managed by friendly staff. Indoor and drive up storage units.

I really like this storage place. The front office is friendly, honest and forthright about their…read morefacilities. The security system is top notch, cameras everywhere keeping everyone honest who comes in and out. The only downside (minus 1 star) is the facility is not 24/7. You have access to your storage from 5am - 9pm daily. Which is not too bad and quite understandable when you consider the area. Personally I travel a lot and I like the ability to access a storage at any hour however when you consider the customer service, security of the facility its really a no brainer if you live close to the area. I do like the ability to manage your unit online, which includes payments and setting up auto pay. Be aware, you should time your move out wisely. Rent is due monthly on the 1st and if you move out after the 1st the remainder of your rent is forfeited as they do not pro rate for move outs.

i'm all about the local business support. This place is pretty perfect IMO. It's really nice and…read moreclean, has plenty of units at great prices and the manager lives on-site. Unlike those other places, when you call you get the actual person. He was SUPER helpful with this clueless person (me). I've never owned an RV, just learned out to tow, never backed one up. So, with his help we got that baby into the spot and he even helped me unhook! He's diligent about doing the rounds, cleaning up any trash or debris and insuring that your property is secure. He explains everything clearly, he's bi-lingual and just an all around great guy. After my visit I realized I went to the right place!

The DFW crew - Jake, Isaiah, and Tony were prompt, courteous, fast and packed the truck quickly and…read morecarefully. The delivery crew - Jake and Ryan were equally impressive. They made our move much more pleasant. Would highly recommend this company & both crews! The DFW crew - Jake, Isaiah, and Tony were prompt, courteous, fast and packed the truck quickly and carefully. The delivery crew - Jake and Ryan were equally impressive. They made our move much more pleasant. Would highly recommend this company & both crews!

Used Firefighting's Finest for our business move, and I couldn't be any happier. Isaac, Isiah and…read moreSid were on-time, handled our furniture and equipment as if it was their own! It was a hot day with a lot of stairs involved.....not one compliant and they got the job done much quicker than we anticipated. I've lived in 9 states, so have moved frequently, NEVER had movers this good! Thank You FFMS!!

Crystal and Victoria have been very respectful and they are very good workers and they help out…read moretheir clients I recommend Extra Space Storage

Great staff! Clean property! Extra space! What else could I ask for? 10/10 would recommendread more