This is still an ongoing issue and a gentleman from their corporate office named Kacey Meeks thinks…read moreadding green coolant to a Toyota Sienna that has red/pink coolant(the correct coolant) in it isn't a problem. He doesn't think an O'Reilly's employee putting the wrong coolant into a car without permission is problematic. Those were his words. He also called my mother and left a message and told her to call him back at the number that wouldn't work. Mixing green coolant into a Toyota Sienna that uses red (Toyota Long Life) coolant can cause the two types to react, creating a sludgy, gel-like substance that clogs the radiator, heater core, and engine passages. This sludge can lead to overheating, water pump failure, and significant engine damage. If some of the O'Reillys employees at the stores and in the corporate office, are this incompetent...

My kids lost my receipt. but the team worked with me I couldn't be more thankful they're willing to…read morehelp. The battery was under warranty, thank goodness They will have me as a customer forever now

Generally when I need a battery, this is where I come now. It's a small store, so they don't have…read moreeverything on-hand. But odds are they can order it for you. On this occasion I needed to replace an old Macbook battery. No, they didn't have it, but 'yes' they could order it. And, believe it or not, they were cheaper than the prices I found online! Took a week to get it, but I have it installed and it's charging now (I'm on a different computer...I'm going to go to full charge and then full discharge once). I routinely get my gate opener batteries here too (lead-acid). I'm happy with them thus far.

This place is great. Bruce fixes all my kids lower wheels and razor toys. Good honest and…read morereliables

I always have the best experiences at my O'Reilly auto parts store on Apache Trail, near the 202…read moreon-ramp. (Mesa) Christopher helped me this time with wipers for my rav4. wonderfully helpful and even put them on, in the 110 degree Arizona heat. that location is my "go to" place for all things automotive. thank you, Chris

I hear voices all over the store but no one wants to help at the register and I'm only 1 of 2…read morecustomers. There must be 4-5 employees working currently. 1 cashier. Slow service.

I stopped here yesterday to replace my key fob for my 2006 Hummer H3. I got it in 2005, & it's…read morestill the original fob & battery. The only reason I needed it replaced is because I have a habit of putt my keys in my front pocket & the small piece connecting it to the key ring broke. I was expecting to pay $400-$500 dollars for a replacement. The gentleman who helped me was friendly and knowledgeable. I got super lucky that the had a shell for my fob. It was $30. He was able to just replace the outside & use my current interior parts in the new one. He even checked the battery when I asked him to. He said it was fine. So out the door quickly & a huge cost saver. You can bet I will be going there when I do have to replace the entire fob.

If you are looking for batteries this is the place and they even install them into your device.read more

Discovered this store after visiting the Navy Federal Credit Union ATM's next door…read more I've used batteries Plus for a variety of projects from my Harleys battery to LiPo backups for electronic systems. Battery Plus also offers cell phone battery and glass replacements on site. Both stores I've visited have helpful knowledgeable staff to assist you in determining the best product to meet your needs.

About 18 months ago I purchased, through At&T at Costco, an I-phone and cell service. The phone…read moredied two days ago. Spent about 8 hours trying to find a repair- nothing from AT&T, nothing from Costco and nothing from Apple (other than I could wait two hours to speak to someone at the "Genius Bar.") The young man at the AT&T store in Costco suggested I go to Batteries Plus. He felt it was a problem with the screen. Mikayla at Batteries Plus was simple incredible! She was the only person who showed motivation to help me. She was also totally transparent and acknowledged that while it was most likely a screen issue (she could tell the phone was operating- we just couldn't see anything on the screen) she may have a problem removing the screen. This particular phone apparently has a paper thin screen, making it difficult to remove without causing peripheral damage. I may not be describing the problem precisely. What I do knowis that Mikayla was competent and motivated to help. By the time we were finished, I knew she was amazing! Things happen, and I wasn't so much upset with the phone breaking as I was the total indifference from every person I contacted to try and understand fix the problem. I went to the local AT&T store and they couldn't or wouldn't help me. The agent couldn't see the serial number and I didn't have the original paperwork. For reasons I don't understand, he said he couldn't look at my purchase history. Lesson learned and I will keep every piece of paper connected to any future phone purchase. Mikayla at Batteries Plus in Queen Creek stands out as the most responsive, helpful and professional customer service person ever!! She was 100% willing to help me and did a phenomenal job fixing my phone. Thank you so much!!

I've gotten a few batteries here, and mostly they work just fine. Sometimes, they will sell one…read morethat doesn't work, but they will replace it for free. I'm a "shade tree" mechanic, and know this is possible with any rebuilt batteries. It just happens. They still get 5 stars from me!

If I can give a minus five i would but just simply stay away from this place don't waste your money…read moreI know it's tempting cause of price but just go buy a new one trust me they are dishonest batteries suck and if you bring it back they will just say something is wrong with your car ... the goofy looking white kids are like sheep they know what they are doing is wrong but they are sheep I feel bad for those employees having to work for a corrupt business like there's ....STAY AWAY BAD BATTERIES