Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

I hired Grapids to do a home repair service job. What they did was very good work but they had no…read moreconsideration how they left my home. Plastic was to be layed in the basement where they were working and ended up tracking oil all over the floor. Some kind of grease or oil was spilled in the driveway. I contacted them two days after the work. It took a while for them to get back with me. The dispatch team was too busy or they would set up an appt, not show, and sometimes reschedule. I had to keep calling and making a longer story short they finally came out two months later. They cleaned the spots with cleaner that didn't work so I bought something to try myself. I worked at it and got about half the stain off but still bad. The stain was baked in by the sun by this time. It was on them to clean. I'm 73 female and this is ridiculous. Their customer service has a lot of room for improvement!

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

We got stuck in the middle of a DIY. Pat swooped in and saved our sink. He was super polite, neat,…read moreand efficient. 10/10 would call again

From the owner: Provider of plumbing services. Service both residential,…read morecommercial customers.

Hunter did an amazing job finishing up our central air system and correcting some furnace piping…read more He was very informative from start to finish and gave us a very reasonable quote for his services. Highly recommended!

Fabulous experience with the gentlemen at Two Cool Guys. Honest and transparent throughout the…read moreentire process. Classic service in a modern world. Highly recommended.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

10/10 service! I had complications with my home warranty and they were very patient while resolving…read morethe matter! left my sink clean and good as new

Cy Balis did an awesome job on my sewer line today. He was very friendly. He explained what he…read morewould be doing along with his partner. He also answered all my question. I highly recommend Service Professor.

Giving this place a one star review seems too generous. We called to have someone come and do a…read moresimple unclogging for our sink. After he left, a leak sprung in our basement, which we figured out only happens when that same sink is used. We had to shop vac and clean the basement and I called the next morning. They said they would send someone out. I was super calm about it, totally trusting they would make it right. They sent the SAME tech out. So of course he starts saying its not his fault and there is nothing he can do. I call the business and they say they can have their manager call me in ONE TO TWO BUSINESS DAYS. I tell them that is unacceptable, I need a supervisor out here tomorrow. They say they can send someone out but it'll be an entirely new charge. Stay away from the business. They are cheats and only want to create new problems so they can upcharge you.

We had a great experience all the way around. Schaafsma Heating & Cooling provides exceptional…read moreservice, and my experience with Brayden was outstanding from start to finish. I was able to get same-day service for our air conditioner, which was greatly appreciated. Brayden is knowledgeable, experienced, professional, and incredibly kind. He took the time to explain everything in a simple, easy-to-understand way, making sure I felt informed and comfortable with the process. What impressed me most, though, was the way he treated our anxious, overprotective dog. He was patient, calm, compassionate, and instantly earned her trust. That level of kindness says so much about the kind of person he is. Brayden is an exceptional representative of Schaafsma Heating & Cooling. His expertise, professionalism, and genuine care for both his customers and their families truly make the company shine. If every employee is like Brayden, Schaafsma is doing something very right.

AVOID this business. Based on my experience, most Schaafsma employees are clueless about their…read morework. Our water heater, installed nine years ago, began leaking in fall 2025 and we called Schaafsma for service. Their inspector determined that our heater had failed, so we spent $5000 on a replacement. The leak returned within a day of installation. A third employee appeared and suggested that the previous installation was faulty and fiddled around for a while. The leak returned one day later. Another inspector arrived, and he was the first person who knew what he was doing. He took one look at the expansion tank nearby, lifted it with one hand and explained that it was flooded, no longer functional and the cause of our leak. Another crew installed a replacement tank and the leaking ceased. This is my question: Why didn't the first inspector bother to conduct a simple check of the expansion tank, which is located next to the heater? Checking the tank required just one hand, no tools, and ten seconds of his time. So thanks to Schaafsma we purchased a $5000 heater when our problem was a $375 tank. I explained this fiasco over the phone and agreed to pay their second invoice but I have serious questions about their reliability. Apparently the person on the phone stopped listening after the first half of my reply, because the only response from Schaafsma was to text and mail demands for the final payment (which I paid today). As their Yelp star average reflects, Schaafsma places a higher value on $375 than on their reputation. If you are satisfied with 1-of-5 odds for a competent employee to show up at your home, Schaafsma will provide just that. If you don't wish to spend $5000 to solve a $375 problem, I strongly recommend that you seek another service.