Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

We now have had the city inspection and Grapids will need to come back out as the inspector failed…read morethem. There were things that needed to be fixed on the furnace and air conditioner unit. Again a disappointment.

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Matthew came out to service our shower head that was leaking. He pinpointed the issue right away…read moreand fixed it quickly! I was super pleased with the service, professionalism, and thorough review of the issue.

Fabulous experience with the gentlemen at Two Cool Guys. Honest and transparent throughout the…read moreentire process. Classic service in a modern world. Highly recommended.

Hunter did an amazing job finishing up our central air system and correcting some furnace piping…read more He was very informative from start to finish and gave us a very reasonable quote for his services. Highly recommended!

Nice company, window of time that was given is ridiculous…read more12-5 especially when you are the only one in the household and you work. The person that came explained things and was honest he did not try to take advantage of me. He said would have a quote sent to my email by that evening I'm still waiting....

Beware! We had Scott out to repair our AC. He did the repair which only lasted about two weeks…read more When he returned the second time he let us know that the AC probably needed to be replaced (wasn't worth continued repairs). He also found cracks in our furnace heat exchange and we were in danger of Co2 leaks unless we replaced the furnace. He was extremely nice and gave us a quote to replace both units. Sound familiar?? We were smart and got a couple other quotes. Turns out the furnace is fine and that the part he charged us for on the AC was never actually replaced (only a less expensive part). My advice is to steer clear of this guy.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

If I could give a negative review I would. Did not clear my drain. They didn't want to continue…read moreuntil it was clear giving me a bunch of garbage about it resisting. Not even 2 weeks and a small problem became a basement with inches of standing water. Called back and they told me old pipes don't get any kind of warranty and I would need to pay again. A company that doesn't stand behind their work is not worth giving your hard-earned money

4/10/26. We needed a new sump pump with All the rain…read morewe've been having lately we ended up with water in our basement. We talked to Ben Franklin Plumbing yesterday and they were here promptly this morning at 8:30. Thank you for your service. Great Job. Judy B.

We contacted Benjamin Franklin Plumbing for repair of our dryer and received excellent…read more'same-day-service'. Subsequently we requested repair of a shower valve and shower head and again had prompt first-rate service at a reasonable price. I strongly recommend Benjamin Franklin Plumbing.

I have had 4 technicians to my new "old" home from service professor. I have plumbing, Hvac and…read moreelectrical jobs all needing to be done in a hurry. These guys have all been awesome! Well spoken, easy to understand and prompt. They are careful to wear shoe covers in my home and polite. I joined the MVP service so I will have yearly service visits and tune-ups on all the work. New plumbing, new water heater, ac and heating... I'm financing part of the work and very happy with the pricing. I was feeling overwhelmed but after talking with the technicians I have full confidence in them.​​

Called Service Professor today so they can snake my sewer drain. What I really need done is a…read moredescaling of the sewer pipe. I have that service scheduled with a provider who I have researched to be the best in the area. I had Service Professor scheduled to come and look at this same issue too. Now with full certainty of what the problem is decided to use another provider. These guys quoted me $20 to come snake my drain. I'm like, wtf are you talking about this is so cheap. I politely asked them to cancel my appointment for tomorrow and scheduled an immediate sewer unplug for $20. Landyn shows up. Nice enough guy. I explain to him that I intend to use someone else to do the descaling of my sewer drain and that I would pay more for the service he is providing today. Went to his truck and called someone. Came back to my house and said that he decided to decline the service. Dawg. I would have paid you $300 to do it. LOL why are you out here charging dirt prices for something? I was completely up front with my intentions. Told you the whole time what I wanted. I have someone coming to do the job for $300. Which is CHEAP. Idk what kind of business model you all have. Something like the show "Tires" on Netflix. Where the oil change is $5 and the only way you make money is by upselling. Meant what I said, the Landyn dude was a nice enough guy. Could brush up on his sales skills. Peace!!

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!