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    Precision Exteriors Restoration

    2.6 (7 reviews)
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    Superior Industries

    Superior Industries

    4.8
    (18 reviews)

    We were looking to replace our 28-year-old, builder-grade siding that was showing signs of water…read moreretention. After getting four quotes, I came to realize that each company pretty much has one type of siding they recommend and install. For one company we interviewed it was LP (engineered wood), for two companies it was Hardie (fiber cement), and for the last company, Superior Industries, it was a material we hadn't heard of before: Gentek ALIGN Composite Cladding (aka Alside ASCEND Composite Cladding). I was initially skeptical because I hadn't come across it in my research. How good could it be? Turns out, amazing. Really glad I called Mike to come take a look, as otherwise we would have ended up spending a lot more to get a not-quite-as-good product. Superior Industries replaced all of our siding, soffits, and facia, and aluminum-wrapped all new trim boards for us. They did precise, high-quality work and it really shows. Communication was good throughout and the guys who did the work were friendly and competent. Mike only has a couple teams, so these guys have been with him for many years and really know their stuff. They listened to everything I had to say, they consulted me when there were any decisions to be made, and they answered all my questions. Everything looks great and we are very pleased.

    Inferior Product Installed…read more I needed new windows for a remodel I am doing in my daughter's condo. I contacted Superior Industries for one of three quotes I received. Mike came to respresent Superior. Mike and I discussed in detail about the color of the windows. I probably told Mike at least a dozen times "I need brown windows," "The windows must be brown." Not once did Mike speak up to tell me the windows he had in mind would be white inside. I fully expected the windows to be brown inside and out. Mike emailed me a work order where he added "white inside" to the description of the windows. I didn't notice this detail in the work order, but at the same time, I did not approve or sign-off on this work order. I approved the install solely on the promise of brown windows at a quoted price of $11,262. What business person would believe that simply sending out a work order, with no sign-off by the customer, indicates acceptance by the customer? The windows Superior installed are much cheaper windows than all-brown windows would have been. I accepted their quote believing I would get all brown windows. Quotes from the other vendors indicate brown and white windows sell for three to four thousand dollars less than all brown windows. I overpaid by three to four thousand dollars! I entered into agreement with Superior in good faith. I did not get respect or good faith in return. Instead, I got an inferior product where a much better product was promised. I will never do business with this company again. Update to Mike's response: What contract? A contract is a document where both parties sign-off agreeing to the terms of the contract. My signature does not appear on any such document. The email Mike references approves only the quote based on a promise of seven brown windows. I never approved the work order via email. I challenge Mike to post here any proof that I signed-off or otherwise approved the terms of his "work order."

    WestPro Home Exteriors

    WestPro Home Exteriors

    4.8
    (18 reviews)

    I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

    Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!

    Gravina's Window Center Of Littleton

    Gravina's Window Center Of Littleton

    2.7
    (9 reviews)

    Gravinas service was good. The installation was adequate, but they cut into the vapor barrier on…read morethe house which required extra work for the stucco guy later. Importantly, their product, Lincoln Windows and Doors are not a great company. The first door that was installed was not milled correctly and didn't fit, which delayed completion by 6 weeks. Further, Lincoln Windows and Doors ARE NOT QUALIFIED FOR THE ENERGY EFFICIENCY TAX CREDIT. Check to see if your product has a registered QMID! If not, NO CREDIT! Gravinas failed to disclose this important information.

    Ordered windows and placed in my home about 13-14 years ago promised with lifetime guarantee, even…read morehave paperwork showing I have the lifetime guarantee. The windows have done well this far but I have one where the brick mold, part of the window frame, has cracked. Contacted gravinas 4 months ago. Spoke with owner who had me send a text with pictures and told me he would get this ordered. A month went by with nothing. Called and the warranty person there, Tausha, told me it never got ordered, then told me I don't have lifetime guarantee but a limited warranty, I stated nope, I have the paperwork to show this. Then she tells me factory won't cover this but will see what she can do. Then get an email saying they will get it ordered and installed. Months go by, appointments to install keep getting canceled by them, and this goes on for two months. Then finally after 4 months the window guy shows with weatherstripping in his hand! I said that is not what needs to be fixed, he agrees. Call Tausha who tries to tell me that factory recommends installing this weather stripping to avoid more cracking. Umm what? I said that is not what needs fixed and was told you had ordered the brick mold around the window. Her response is "you want the brick mold replaced?" Umm, yes, that's what is cracked! Then she tells me well the warranty doesn't cover that. lol I ask for the owner to speak with him. Puts me on hold for 5 minutes then comes back on saying the owner will call you and come out and look and you guys can talk about it. Great! Well owner has yet to call or show up. Don't get suckered by this company with promises of lifetime warranty just to sell you windows. They lie 1000%! I'm over them, I will fix the window myself or take it out and replace with something better. Worst company to deal with. Constantly lie to you.

    Lifetime Home Remodeling

    Lifetime Home Remodeling

    3.0
    (168 reviews)

    My issue was resolved after Lifetime Windows remeasured the opening and adding 1/2" to overall…read moreheight around November 2022. Now, the window is the correct size (see photos). There is no extra "trim coil" at the top to fill the opening. (note: some trim coil is required around any window frame along with insulation and sealant.) I am updating my rating to 4/5 to account for the trouble I had convincing them this was the right thing to do. Kudos to Lifetime Windows for ultimately replacing this at their expense. I will report the same to the BBB. FYI, nobody asked me to update my review. I only want to be fair and complete. The windows they sold me are very nice. The window itself was never in question; just a problem with my measure and install.

    We did a very big project with Lifetime. The quality of workmanship was more on the positive side…read morealthough some bad apples ruined it for the rest. The biggest reason I would not recommend Lifetime is because of the corporate office. From the start, the process was very disorganized. The sales person lied about what they would do. Their office regularly ignored or gave us terse answers. The project took a year from start to finish and all along the way I felt like I was the project manager - he was mostly absent. Around the 1 year mark, while we still had no completed permit, several known outstanding issues and no walk-through or sign-off they amazingly started emailing, calling and sending us threatening letters. I never knew they could communicate so well! I promptly responded, explaining my concerns and what I expected for them to receive the final payment. My emails went unanswered but a QA person kept calling my wife for some reason. Finally I was able to connect with him, and against my better judgement, I had a few phone calls with him. He promised to sort everything out and stop the threatening letters. The letters kept coming and yet nobody came to fix the problems. I kept responding in writing as I was now thinking we were going to have a legal showdown. After some more time, they finally called again (my wife, not me) and setup a time to come 'review the complaints'. In person, they were very nice and patient as we outlined all the outstanding work. Again, they verbally agreed to fix the issues and halt the nasty letters. I didn't hold my breath. After a few more weeks they did finally come back out and fix the issues. I have to say they did a decent job and overall the windows/doors look nice. Why they couldn't have done that in the first place I have no idea but the whole process left a sour taste in our mouth. Of course we immediately made the final payment and we haven't heard from them again - no apology, no check in. The process was a mess and the communication was horrible. I don't know why they even hire project managers because ours never showed and never got involved. And one 'master' installer was so sloppy and speedy that he ruined all the good work the other guys did.

    Precision Exteriors Restoration - roofing - Updated August 2026

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