Probably the best experience I've had signing up for any utility/service. I came in having an idea…read moreof what I wanted, brought in my own modem and cellphone, and I walked out with broadband internet and cell service from Xfinity. Mr. Aziz was really helpful, and was great to talk to. He asked a few questions, I showed him the offer/mailing I received and he gave me options. There was no pressure to go to a higher plan than what I had researched. When I came home, I followed the directions that Mr. Aziz gave to me, and everything worked.

Absolutely garbage. Went in asking for equipment they advertised online, she assured me several…read moretimes that it was the correct equipment, only in the end for it to be the first generation refurbished model which she didn't disclose and clearly not the pods they have online. Customer care is no help, their business model won't last long.

Anthony was an exceptional. Knowledgeable, professional, efficient. Complicated process ( for us)…read moreof transferring data from old phone to the new one he made smooth.

Please note that this store is not owned by Xfinity, but it is a branded store owned by Bridge…read moreLocations. I ran into problems when I went to pick up equipment from an online order for Internet. Long story short the representative created a new account in the store and told me that was the standard business practice and that my online account was only a temporary account. I believe what was happening with the employee was creating a new account so that they could receive the commission and "sale". This created me a lot of problems that I eventually seem to have resolved, but please don't follow the victim to the same fraudulent business practice. Do not let them create a new account for you.

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

Tek Tide Pros was great! I needed a Starlink installed on my roof. (I finally had it with Spectrum…read moreand their constant outages) Marco was quick to respond (on a holiday weekend no less) He provided a reasonable estimate. He came out and assessed the access points and what would be best for where I preferred the placement of the router. He was efficient and tidy. I'll definitely reach out to Marco and Tek Tide Pros again for any AV/Security or Home Automation needs in the future!

Highly recommend! He…read moredid an excellent job mounting two TVs in my home, a 65-inch TV and a 55-inch TV. He was professional, efficient, and completed the work quickly without sacrificing quality. Everything was mounted securely and looked great. What really stood out was that he went the extra mile to conceal the wires, which made the setup look clean and professional. I also appreciated that he was willing to travel to Los Banos for the job. I contacted several people who listed this area as part of their service range, but he was the only one willing to make the trip. Overall, great communication, great workmanship, and a great experience from start to finish. If you're looking for someone to mount TVs in the Los Banos area, I would definitely recommend him.

Terrible called 833 373 3411 to cancel service voided app and they just charged 14.99 again will…read morecontact better business about this bogus company Who Will Not let you cancel

OMG Do NOT use Direct TV. They have an ongoing dispute w/Disney so cut off ESP. and ESPN2 in the…read moremiddle of the US Open (major tennis tournament) and other big athletic events. It's been over a week now and there's NO information on when the channel will be reinstalled and $20 compensation....really, Direct TV? And no customer service to speak of...I'm on hold 1/2 hour and counting. I'd give them a 0 if I could! ...will be closing my account

Great but it can get frustrated with customers service but there is people that will help you.read more

This spectrum location is a fraud. The employees are defrauding the company. My 70 yo mother was…read moreharassed by them and sent on a wild goose chase to address her spectrum bought phone ( from this site ) and which had issues while still under warranty. In June the employees here told us to call spectrum first and then come back for replacement. We did that. Even had call identification numbers. We're told by some trim customer support to return to on site and swap a new phone out. My mom drove over an hour to get to this site. They sent her off to Apple. She drove to Apple Los Gatos where she was gicen a lot of support. Apple ( not these lazy guys here ) took her information , called spectrum while my mom was there. No less than 3 agents at spectrum then went through same exercise and confirmed to mom that spectrum was responsible for the device exchange not Apple. Next day I drove over to this site thinking now with 2 confirmed call identifications this issue would be resolved. The folks at the desk were dissapearing in and out of back room. Not one of them bothered to log our account in to verify the information. They just did not bother. Then one young woman with sour face went inside. Out comes a guy named garvin with a scowl and threatening me not to return to that location. I took myself to a corner and started up spectrum chat support WHILE INSIDE A SPECTRUM LOCATION. the chat person confirmed to me that the SITE OF PURCHASE of that device needed to swap out the phone. The employees -especially garvin struck me as fraudsters. Would not even open their computers to get into my account. Zero professionalism. Zero courtesy. Literally the next day I had all my lines transferred to Verizon. I have bern with Verizon since 2009. Except for last 2 years which were with spectrum. My experiences with spectrum have only been with this site. They are horrible lazy unprofessional with no values. Worst still are fear based defensive and frankly hostile to their customers. Unless you know or are personally related to the people there , you are better off going to an honest service provider. This site is comitting fraud. Should be listed on better business bureau ( BBB). I have the receipts.

Not that good, I returned the high-speed equipment for internet service and was still being billed…read more The self install system was nothing short of a disaster, nothing worked. They wanted to send a service tech the next day as a courtesy, never happened. They kept trying to ask about the service ticket,,,when all of that junk was returned. When you're calling make sure to ask for billing or correct department instead of internet or TV because the phone system is the worst and time consuming.

I am staying long-term at the Best Western San Benito Inn located in Hollister. The facility has…read more30-MB cable Wi-Fi provided by Charter Communications. However, because there are several large hotel/motel facilities on the same node which include many private residences and numerous businesses, the download/upload speeds are worse than the old v90 dial-up speeds used to be. I just checked the internet speeds here on toast.net, speedtest.net, dslreports.com, and charter's own speed test. All of the results were virtually identical with download speeds of 212 kb (!!!) and upload speeds of 975 kb. This is a far, far cry from the contracted-for 30 MB speeds that Charter advertises and charges for. In the past 10-days, Charter techs have been to this facility AT LEAST 3 different times. They have verified that all of the equipment here at the hotel is more than adequate and working properly and claim that their speeds are fine (as they said with a smirk). One of the technicians admitted to me that there were too many people on the same node using up all of the bandwidth and described the problem as having 50 people on the same street all trying to use the same garden hose at the same time so that each house only gets dribbles of water instead of a full stream of water. Charter's internet service is so bad that I have been unable to send out even basic emails for work so I have recommended that the Best Western management file suit against Charter Communications and I have contacted my lawyer to proceed with "restraint of trade" litigation against Charter since their contracted service is preventing me from performing my employment and depriving me of income while at the same time forcing me to use Office Max and Staples in Gilroy (15-miles away) to send emails, faxes, and download construction designs. I would strongly recommend that everyone use another internet provider other than Charter Communication!

I refer to luz communications because it still helped us very well in this service that we were…read moredealing with, and explained the whole procedure with great patience and honesty, we are very happy with the service.

Exellent customer service, have a lot of patience to help. I answer all my doubts with a lot of…read morepatient insight whenever i need your help is available to help finitely the reference I Will not regret is the best. He has a lot of experience. He likes his Work it shows in the way he helped us . We are very satisfied as excellent customer experience.

I had Dish Down remove an old Dish Network satellite dish. The owner, Kyle, did the work and was…read morevery responsive on my request for estimates - which was very reasonable and fair pricing, by the way. He arrived on time and clearly communicated what was to be done beyond removing the satellite dish, which included removing any attached cables/wires and sealing holes where the cables/wires went into the house; and hauling away the equipment. I highly recommend Kyle and his team at Dish Down. They also install network cabling and equipment, and StarLink internet service. If I ever need this type of work, I will definitely be using them again!

Kyle took down my old ugly DirectTV dish AND installed my new Starlink internet service in less…read morethan 2 hours. Kyle is responsive, technology forward, friendly, experienced, detailed, and easy to work with. I chose Kyle amongst several other dish installers because I knew I can trust the quality of his work, promptness, and flexibility. If you are looking to take down an ugly old dish or installing a new satellite service like Starlink, do not hesitate to get Kyle's help! Message him right here on Yelp. Highly recommended.

I contacted Mr. Rivas last week to put a new grounded outlet in my 1946 house. He called back…read morewithin a few hours and scheduled my job promptly. Timely, neat, willing to discuss options and educate. Quote and payment all easy breezy. Also, bery polite and personable. I will contact Mr. Rivas for future electrical upgrades on my old house.

Javier is honest and thorough. We had a ceiling lamp and wall switch installed. Javier made it look…read morenice and clean. Good work!