I had to return some equipment because I'm moving to a different city. The staff were friendly and…read moreit didn't take long to get things done. That said, Spectrum service is terrible overall. I would not recommend them if you have another option.

Just returned some equipment to the Gilroy facility. The guy I had to deal with was not too…read morefriendly at all. Just very passive aggressive, and if you don't like your job buddy find another job. You know who you are.

Christian one of the field operation supervisor came over and fixed our internet that has been down…read morefor 2 days. Another worker came a few days before and didn't do a good job. So if it wasn't for christian help my wifi wouldn't be fixed. Im so grateful for christian for taking the time to do a better job and get the job done

By far some of the worst and laziest customer service I've ever met. Their management and staff are…read morelaughable on how low their efforts are for "their" customers. You ask them questions about timelines and their answers are "I don't know" and "we get them when we get them" There's zero initiative, and it's not as if they're filled packed and helping customers and flustered. This was during a point where they had 4 employees on the floor and 1 other customer besides myself. The worst part is, management has seen the reviews on this store for months based off of other reviews and still haven't changed a thing.

Great but it can get frustrated with customers service but there is people that will help you.read more

I have HAD to be a Spectrum wifi customer in my apartment building due to a monopoly. I cut my…read morecable as it was too expensive and they never documented I had called. They charged me for two months of service even after the equipment was returned. They fought tooth and nail for that money and got it. Now they raised the prices on the sketchy wifi to be just as much as when I had cable and wifi. I would never be a customer if I had a choice. The wifi goes out regularly and you do not get credit unless you call and demand it. They will take every penny they can get.

I've been using Ridge Wireless for many years and am consistently satisfied with speed and…read morereliability. Living in a rural area where cable is not an option is frustrating, but Mike has helped us with internet service that has exceeded every other company we tried over our 25+ years in this location. When service goes down he is very quick to respond. A five star rating is a no brainer here.

We live in the Los Gatos Mountains and used to have extremely spotty internet. Mike from Ridge…read moreWireless came out and set up antennas on our houses and barn as well as setting up mesh routers. Internet is now fast and reliable and is available everywhere on our property. He is a pleasure to work with and is always available if we have questions or issues. We highly recommend Mike and Ridge Wireless.

I came here looking for a difficult repair - a firmware issue that was disabling the fans in my…read morelaptop. They took the time necessary to manage my issue, and I was even able to bring my laptop back after I paid for the initial service free of charge. This is a family owned business, and it shows with their dedicated care. I recommend this repair shop.

Super friendly fast service (and the store cat is a bonus!)…read more This is based on the six total times I've had to have my iPhone 11 Pro Max screen replaced here over the past two years (the last two times were NOT my fault!). Highly recommend!

Seattle : Prince Telecom damaged my house with the install of a camera. They tried to fix it but I…read morewas still not happy . I took many pictures and so did they. The supervisor saw the mistakes as soon as he saw it. They laid the employee off three days with out pay for the mistake. All I wanted was the problem fixed at its simplest level but the have failed to work with me.

Based in Fresno, CA LinkUs is outsourced by Dish Network to do troubleshooting and give technical…read moreassistance in our local area. A nice gentleman came over last night to fix my satellite. Nothing against him, I really dislike Dish Network but it is the only service available where I live, and I run into problems daily. I'm hoping LinkUs will fix these issues. With their service I received a free follow-up on them if something was to ocur in the next 30 days free of charge. Sweet. I just hope I won't have to use that offer. Already seeing a lot of fuzz again on tv. Going nuts!

I had Dish Down remove an old Dish Network satellite dish. The owner, Kyle, did the work and was…read morevery responsive on my request for estimates - which was very reasonable and fair pricing, by the way. He arrived on time and clearly communicated what was to be done beyond removing the satellite dish, which included removing any attached cables/wires and sealing holes where the cables/wires went into the house; and hauling away the equipment. I highly recommend Kyle and his team at Dish Down. They also install network cabling and equipment, and StarLink internet service. If I ever need this type of work, I will definitely be using them again!

Kyle was great! Knowledgeable, professional, and understood how to install Starlink for us. He…read morealso helped us with our tv streaming and setup. Highly recommend him.

I've had Exede for months and it has been terrible. The previous installer ripped me off for $170…read moreand I had to charge it back on my credit card, and when my Internet broke Exede sent the same installer out again, and over a period of 4 months they did not fix it. Exede did give me bill credits which was nice, but really, 4 months? It was pretty bizarre. Eventually I complained about the ordeal to a sympathetic support tech at Exede who switched me to a different "Sales Channel" and made ComClear my installer. Within a week they sent a guy out who spent an hour fixing the problem and it has been working fine since then. Five stars!

The technician showed up on time and was knowledgeable and professional. I asked to be the first…read moreappointment of the morning and they followed through with their word. Highly Recommended

I can attest that I received excellent, EXCELLENT! customer service from Erick, NOT only did he fix…read morea problem I had, after explaining my frustration and disappointment he had tremendous patience and knew how to get everything done properly with ease. What I had was not a small task because I witnessed him juggle multiple things, simultaneously. He was honest and straight forward. After he looked at my current plan he was able to figure out the problem and switched it to a better one, gave me various options which lowered my bill. Whenever I need help, you can bet this will be the first store I will go to. I've been to several other Verizon stores and this one truly stands out from the rest. Thank you Erick for resolving an issue I had. If you need great assistance ask for Erick he will steer you in the right direction.

Stephanie helped me get my phone set up . Great and courteous service …read more Tech support over the phone couldnt get me anywhere , but she got every taken care of .