If you are looking for a excellent auto shop to take your car, this is the place. They are honest, reliable and fair in their pricing. We have taken both our cars to them since we moved to Reno 7 years ago. They have never tried to upsell me and always have only done the work that was needed which is rare in this day and age. I have a 2015 Toyota Sienna Limted Addition they have done the brakes, flushed the A/C and always manage to get us in even though they stay very busy. Both Jim the owner and Josh his mechanic always treat me well and explain everything in detail. read more

I used to use Precision Auto Repair almost exclusively until I had some front end work done. Not only did they charge me almost double from what another mechanic told me that he would have charged, they sent me back on the road with a dangerous situation. They did not notice that my front right wheel was very loose and could have come off the vehicle while driving. My new mechanic brought my attention to the situation and said that it would have been almost impossible not to notice this, as he showed me that he could wobble the wheel while it was up on a lift. Precision, basically, took no responsibility. Very upset and disappointed. read more

this place said they would fix my car and NEVER called me to tell me he didn't want to work on it anymore and had it fucking towed without my permission or even calling me!!!! I am going there today with the police! read more

I am so happy I went to this place to get my truck fixed! She had a bunch of odd things going on. The crew figured it all out and got me up and running in no time. They went above and beyond helping me and explaining the what's and whys. Could not ask for a more honest shop or a fairer price. Recommend Precision Auto to everyone! read more

Great service, and personable. I'd rather come here to a local mechanic rather than some big corporate shop looking to take advantage any chance they can. Jim seems very experienced and breaks down all the work to me really well. I've had my brakes, AC, and a water pump all done here between my Tacoma and Civic. read more

This is our to go auto shop. Jim is fantastic, honest, very knowledgeable, he offers exceptional service and he works on the cars as if they were his own. He fixed my breaks about a year ago and I couldn't be happier with the results. We recently took our truck to get some work done and Jim took care of all within budget and timeline. Knowing that our cars are in the hands of someone so professional, straight forward and who is not trying to upsell, makes us comfortable. Definitely, check this place out if your car needs some work. read more

Didn't do work correctly yet charged top dollar. No tensioner used so serp belt came off once my husband was out of town. Also gas tank emptied while parked in their lot. read more

My car had an issue. The mechanic swore up and down he could fix it. I had done business with them before and received good service, so I trusted his word. Two days later, the car broke down again. They wanted to charge me for more repairs and they did not fix the original issue. Intermittent running was what the car had been doing before. I was in a tight financial situation, and I pleaded with them to reimburse me. They would not. I highly recommend you take your business elsewhere, this is another scam auto shop. read more

I was on my way out of town and my car broke down on the side of the hwy by Colfax. Had my 18 mo old and dog with me. So it was quite a 10 hr ordeal waiting for a tow truck and get a ride back to Reno in 100 degree heat and the smoke. Was recommended here by my friend who rescued me and has taken several vehicles here over the years. He claimed they were reasonable, honest and friendly (such as these other reviewers claim) However I got the COMPLETE opposite! My car was towed in about an hr before closing on Mon. I assumed they wouldn't be able look at it that day and completely understood. I spoke with Laurie who mentioned they were short staffed and were trying to finish up another job and had 'all' of their team working on ONE car, but would call me when they had a chance to diagnose. Ok, no problem. But I ended up calling her mid-day Wed as I hadn't heard anything yet. She sighed and copped an attitude with me and said, Nope. I told you I would call you. -So they haven't had a chance to even look at it yet?- Oh they looked at it and... it needs a new engine. It was overfilled with oil. (Very casually as if it's no big deal) -Ummm what?! A new engine? And overfilled with oil?? And you couldn't bother to call and tell me this?- Well, I've been calling around trying to find an engine for you or a rebuilt, but no one seems to have any in stock, as there is a national shortage right now with your car. I honestly didn't even know how to respond to that as I was completely aback and why she couldn't bother to call me and fill me in??? But I immediately knew if that was in fact the case, I was not going dump that kinda $$ into this vehicle. Yet I gave them the benefit of the doubt and waited to see what they could figure out. 2 more days go by and here we are on Friday. I did not call them any more since she was clearly annoyed that I was even following up. Mid-morning I received a msg from my friend to call them. Spoke with Laurie again. She's like I'm just wondering what you want to do... yada yada yada. I told her no, I'm not dumping $8000+ into this car. (This could've been asked and settled in the second conversation I had with her) I asked if it was drivable and going to get a second opinion. Said that's fine and you have the right to do so. Then puts me on hold and Jim (the owner picks up). Awkward exchange at first. I remained fairly calm, simply questioning the diagnosis bc it just doesn't add up. And their stories kept switching. The tow truck driver mentioned to us that it was out of oil. I knew I was over my oil change by 1000 miles. But even I know that's not going to completely burn it all up. And here they are telling me one minute that it was overfilled with oil then no oil the second. So which is it??? We started to go round and round and he was increasingly angrier with every passing sentence. Basically tells me not to question his 40 yrs experience, doesn't care what the tow truck driver said/he's just a tow truck driver, I owe them for a diag and need to remove the vehicle from their facility. TODAY! He has limited space and is not a storage yard. And any days the vehicle was left there past today would incur $55/day. What in the actual F??! I NEVER once said I wouldn't pay them. I did not accuse or blame them of anything. And never said it was going to sit there for days or weeks on end. Only simply asking questions as I have the RIGHT to do. You literally just dropped this bomb on me with an $8k+ estimate and expect me to figure something out right NOW? Considering this is a MAJOR issue and I'm out thousands of dollars by scraping it! The least you can do is give me an effing minute to figure out my next move. All this over $124.62. Really?! It's not like I racked up thousands of dollars and several hrs of work was put into it! Again- for Laurie to waste HER time calling around and for my car sitting at your shop for 2 extra days - Is YOUR problem. NOT mine. Not too mention you are closed on Sat/Sun. So why would it even matter if it sits much past today??! I'd have something figured out by Mon. (I did ultimately find a respectable and empathetic business to tow me out today. And Jim was even rude to them and refused to let it leave without being paid!) I sure hope all that unnecessary uproar and any future business lost because of this review and anyone else I share this experience with, was worth it! Hope you feel better for taking your aggression out on a new customer. A single mom with a baby, now without a vehicle. After 40 yrs, sounds like you're a little burnt out and might want to consider retiring. I have NEVER been treated this horribly in any customer service situation. Absolutely unacceptable, unnecessary and easily avoidable!! The conversation you had with me, should've been directed at Laurie. Not me! As she apparently lacks professionalism, common courtesy and common sense (much like you!) And she's the one wasting your time, money and space! read more

HONEST, not upselling, fast, convenient, fantastic auto shop! I'm not kidding, I don't think I've ever had such a great experience with a mechanic--it makes me feel so comfortable knowing my car is in great hands and not at the expense of my wallet. Jim is so unbelievably genuine, you want to have him over for dinner! He was very professional and knows HIS stuff! I will be sure to bring any and all of our car needs back here...and a plus: support small local businesses! Thanks again Jim :) read more

I cannot say enough good things about this business. Coming from a small town where we knew lots of family mechanics, I was very worried about finding a trustworthy mechanic. I tried several different ones and after a recommendation I tried Precision Auto Center. After one visit I go there for everything now. Jack has worked on my vehicle and my husband's. I have had everything from a tune up, to suspension work and brakes. Jack is always fast, accurate and fair. He has always finished every job quicker and cheaper than the estimates. He is always busy, which leads me to believe many others trust him. He has worked with us in early vehicle pick up and met us after hours to help return our vehicles to us. I would recommend this shop time and time again- and I have! read more

Precision Auto Center - Auto Repair Near Me - Reno, Nevada

Jim is the best!! We had to spend the night in Reno, because our car broke down. And who do you think helped us get back on the road with the best service possible? Jim did. He really seems like he knows what he's talking about, very helpful, super honest. Go there if your car is messed up! read more

My daughter's car died on the street and we were able to push it into the parking lot at Precision Auto Center. It had a parasitic electrical problem which no one could figure out. The owner dropped what he was doing and spent more than half an hour figuring out what was wrong. He figured it out and fixed it. When I tried to pay him for his time, he told me not to worry about it. I wanted to thank Precision Auto Center for fixing my daughters car and we will take our cars there the next time we need work done! read more

Jack no longer works at Precision Auto, but he has been replaced by a mechanic who is quality. I will continue to go there when I need a repair or maintenance on one of my cars! read more

The best mechanic in the entire state of Nevada. Precision Auto should be a best kept secret, but the word is out. The owner is reliable and honest. What more needs to be said? read more

I recently read a review from RACHEL S..It couldn't be more inaccurate. Jim and his tech Luke are TOP NOTCH. There is no cutting corners, when installing a hub, there are no corners to cut in the first place. What we as consumers often fail to realize, is that things happen..sometimes you get a bad part and you don't know its bad until it breaks..What defines a great shop is the shop that will stand behind their work.. Jim and team were never given that opportunity. Had they been, it would have been smooth as glass, especially considering they.offer a nationwide warranty..yup..coast to coast,,and they have road side assistance, Very simple fix for a very simple problem. I will continue to take my vehicles to Jim, Lisa, and Luke because they provide excellent customer service and an outstanding level of quality in their work... read more

Being a female college student, and living away from my father, I honestly don't know very much about cars and whenever something happens to my car it's a very stressful event. The first time my car broke down and I took it there it was because I needed a new fuel pump. Knowing that I didn't know very much about cars, they explained it really simply and in normal person terms and also explained to me that usually the part is really expensive from the dealer, but that they were going to search for one that wasn't as expensive. There were also some leaks coming from my radiator and they sealed them up with some goo stuff free of cost. I really appreciated that they understood I didn't know much and that they took the time to explain everything to me. I recommended my friend to go there as well and she keeps going back too. read more

My daughter's car broke down in Reno NV. i called a couple of places and decided to give these guys a shot. Jack was very helpful on the phone with the estimate and made the repair (timing belt) within a couple of days. He also went the extra mile to make additional repairs in the general area that made sense. Over all a very good experience. I would definitely go back for any of our future auto repair needs. read more

Jack is the man!!!!! I brought in my 02 eclipse that some suspension problems. I had no idea what was wrong with it only that it was burning through tire way to fast. Tires would only last me 4 months. I took it in and jack was very polite and helpful he lifted the car, inspected, and showed me what the problem was. Most shops won't do that. And he was patient. I work and have school as well so time was a bit tight most of the conversation we had were over the phone. And once I picked up the car it drove like new. There was no swerving or that dragging feel that it had before. I will defiantly be coming back here in the future read more

I had such an amazing experience atthis auto body shop. I came in with a flat tire on a Thursday and was planning on heading back home to California that weekend so I was understandably bummed out and had no idea what to do. The owner instructed me on how to get my car over there and had it fixed in under an hour. The customer service was fantastic and the pricing excellent! I would recommend this shop to everyone read more

This pompous prick took 4 weeks to do 10 hours of work. He claims to have been a mechanic at the ford dealership which explains his high prices but he failed to know that he needed two specialty tools for my truck. Which he didnt have and had to order. If you go here be prepared for an arrogant, I know everything type that will talk your ear off about how great he is. Great shop if you want ford dealership prices and attitude but wells ghetto service. read more

Being relatively new to the area, I used my go to for service on my car-Yelp. I found Jim at Precision right off of Wells. He was the first honest mechanic I've ever dealt with! He showed me exactly what he was gong to do before he did it. He was reasonably priced and extremely helpful. I would go back to him anytime, and will refer others to him. read more

Jim is the first mechanic I've ever trusted. I never feel like I'm being ripped off. He's fast, honest, and reliable. Can't recommend him highly enough. read more

Are you kidding me, right now? Jack is the only person I would ever trust with my car. He is honest, straight forward, and a no nonsence kind of ethic. I would recommend him to anyone anywhere. Gayle read more

It's hard to use the word Honest and Auto Repair in the same sentence. That is what you will find at Precision Auto Care. They only fix what's broken. I've been using this service for 9 years and have never been disappointed. read more

Although Jim is a very nice person, I experienced less than satisfactory work on my car. The mechanic employed there that DID do the work on my car cut corners and overall did a very shoddy job. I was charged a very reasonable price for all the work done, however, it was unsatisfactory. Three months after having my bearings and seals replaced on my right front wheel, my car started making horrific grinding noises. My dad took my wheel off and discovered that a wrong sized cotter pin had been used to hold things together and none of my bearings had been greased causing some problems. In addition so this, the bolts weren't tightened correctly. As a result, the seals were shredded and my wheel would have fallen off had I drove it on the freeway again. Because I did not feel comfortable taking my car back to Precision Auto to have the work redone, I instead asked for a refund. Jim was very understanding and gave me a full refund for both parts and labor which I appreciated very much. Overall, I did not have a good experience with this company, but I suspect it has more to do with lazy employees rather than how Jim prefers to run his shop. read more