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Potbelly

3.8 (127 reviews)
InexpensiveSandwiches, Fast Food, Salad
Closed • 5:00 am - 10:00 pm
Updated a few days ago

Potbelly Photos

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From this Business

POTBELLY ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

Recommended Reviews - Potbelly

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Reviews With Photos

This was my $18 sandwich.
Doug N.

1-Star Review -- Potbelly Sandwich Shop (Dulles Airport, Concourse A) In 53 years, I have never written a bad review. But I genuinely feel a moral and legal obligation to share this experience, because what happened was beyond unacceptable. I approached the Potbelly Sandwich Shop in Dulles Airport (1 Saarinen) and immediately encountered what can only be described as the worst customer service I've ever experienced. Three employees stood together talking and completely ignored me. I walked to what looked like the order area -- no signage anywhere -- past a young man who was the only one actually working. When I finally asked for help, one of the employees snapped at me, in a harsh and dismissive tone, "Do you want to order? Then you need to go back there and order." No greeting. No assistance. Just attitude. I ordered the Avo Turkey. The key word here being "Avo." They handed my sandwich off to the toppings employee, who then asked me what toppings I wanted, even though the ingredients were clearly stated on the menu. Then the same rude employee asked, "What did you get?" as if she had paid zero attention to the entire process. That's when it hit me -- they were charging me for the avocado without putting any avocado on the sandwich. When I pointed it out, she begrudgingly unwrapped the sandwich and slapped some on, then reassembled it like she was angry I caught the mistake. I'm sorry, but this felt like a slap in the face to me, to Potbelly Corporate, to their shareholders, to Dulles Airport, and honestly to the entire city of Washington, D.C. This ruined my day and my 6-hour flight. It was like watching an episode of Beavis and Butt-Head -- except those two would have provided far better customer service, and at least they're entertaining. Do better, Potbelly. Much better.

Rara Q.

The bread's just okay, but the overall sandwich flavor is good. It's not the spot if you're looking for a really satisfying, "wow" kind of sandwich, but it works great for a quick, balanced meal when you're on the go.

Robert S.

I am a big fan of Potbelly. Whenever I see them around, they become one of my top choices of fast food places to go. I like grilled and hot sandwiches, not a big fan of cold cuts or sandwiches that are served cold. Here they prepare your sandwich, the way you like it and then it goes through the toaster over conveyor belt, making the entire sandwich, hot and toasty.... Then they place whatever toppings you want. I got the grilled chicken and cheddar and it was yummy.... Lots of table in front of the restaurant to sit down and eat.

the interior of a potbelly sandwich shop
Eva G.

I know their specialty are sandwiches and they are good, but you need to try their soups! I ordered the Broccoli Cheddar soup. Omgggg it was delicious. Perfect in flavor and not salty at all. Was glad I ordered that. Can't wait to try other soup choices!

Bacon egg and cheese sandwhich
Jerry T.

Service was really fast and got my order in so I can pay and run to my flight. Price is fairly reasonable considering the airport pricing. But overall food was great and filling before in flight snacks. Workers were nice as well so that's a plus for sure.

Lu-Shien T.

Probably the best value for money in the terminal. Efficient well made sandwiches. The original was plenty. Big if you are ravenous. Will have to remember this place to bring sandwiches onto the plane

Chocolate milkshake
Rabia J.

Potbelly ' neighborhood sandwich shop' - - It's a sandwich shop in IAD terminal B with a ton of options like: prime rib, Turkey, chicken, tuna, skinny choices (with few calories), peanut butter and jelly, Mediterranean, veggie sandwiches. In the menu also they have have Mac and cheese, sides, salads, soups etc. In drinks they have made to order milkshakes. I ordered the milkshake in chocolate flavor. The employee was efficient in making it and it tasted good. It came with a little cookie on top of the straw. That was a cute touch. The prices not steep as some airport choices. My order was to go before my flight. But they do have a good amount of seating in their small shop. Overall, decent quick place to pick up or sit down to eat or drink before flight time.~

Farmhouse Salad (To Go.)
Shante A.

This was my first time noticing the rise of both hunger and emotions. With an "Eat first, snap later-" kind of mood. Potbelly's Sandwich Shop caught my attention for dinner. I had the urge to taste both Potbelly's Traditional Dressing and a simple Balsamic; therefore, I went Dutch on their Farmhouse salad (a rendition of a Cobb salad.) I drizzled half with their traditional dressing and the other half with their balsamic dressing. This salad had my taste buds singing, "Old McDonald had a farm. E-I-E-I-Oooh... with some oink, oinks here and cluck, clucks there... here's some bacon bits there's some diced, boiled eggs... and every where was a layer of deliciousness within a bite. One of the Austrian Airlines' flight attendants couldn't resist complimenting the salad.

Tuna Salad & Swiss
Che M.

Scary! My stomach is quivering just thinking about the person who eats this tuna salad! is that milk or mayonnaise? Yikes!

Turkey 6in
Gregory B.

Everything tasted fresh, even when I was ordering at 6:30am and not at a normal lunch time. I was anticipating shredded turkey breast, but got chunks of chicken. I guess that's how they normally do it, so just an FYI. I ordered broccoli cheddar soup and the employee yelled it out, but I realized after I left that I never got it. Don't know if I paid for it since I threw away my receipt, so I wished the workers had better communication.

Chicken Pot Pie soup

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Awful. Gave me walnuts in oatmeal instead of cranberries and oatmeal was runny thin soup. Seemed to not care at all.

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Ask the Community - Potbelly

The Burger Shack - Chantilly

The Burger Shack - Chantilly

4.2(1k reviews)
4.6 mi
•$$

This was our first time visiting The Burger Shack and we had a great experience! We did an online…read moreorder since we have a little one and wanted to get our food to go. They have a great selection of burgers and hot dogs with options to customize your bun, toppings, and doneness. We ordered two classic cheeseburgers on brioche rolls and split an order of the loaded fries. The food quality was great! The ingredients were fresh and much better than you would get at a chain restaurant. The loaded fries were filling and delicious too! I also appreciated that my well-done burger was juicy, but wasn't greasy. My husband and I will definitely be back the next time we're craving a quality burger and fries!

Came here as I was passing through and wasn't sure of food options where I was headed as I'm not…read morefamiliar with the area. I needed something on my stomach and order a cheeseburger, minus the cheese and mayo. It's served on a brioche bun that wasn't the freshest, but I always eat around bread on a burger, so it was no biggy. As for the burger, it was fantastic. Cooked to order. This is a burger shack. There's not much seating and zero ambiance. Their menu looks interesting, and the fact that the cook to your preference makes this way better than chain options. I'd come back if I happen through here again. By the way, the person who reviewed below, complaining of the environment, it the primary reason you have to question many low ratings. This place is very solid.

Photos
The Burger Shack - Chantilly - Front counter near where you place your order.

Front counter near where you place your order.

The Burger Shack - Chantilly
The Burger Shack - Chantilly

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Jollibee

Jollibee

3.0(152 reviews)
4.5 mi

Finally checked out the new Jollibee in Chantilly. Let's be real, at thirty bucks for a 12 piece…read morebucket, this is not a cheap steal. It definitely costs more than hitting up KFC or Popeyes, and your bill will run up fast. But honestly, the food actually backs up the price tag. The chicken plays right in the sweet spot between Popeyes and KFC. You get that insanely crispy crunch on the outside, but the meat stays seriously juicy and packed with flavor. We only order the spicy version, and it has the perfect kick that stays with you without just burning your tongue off. Even the fries held their ground because they were perfectly seasoned and didn't get soggy on the drive home. Service was surprisingly on point. I have seen reviews complaining about long waits, but they got my entire order out in under 10 minutes, which is impressive for how busy they looked. Just two quick warnings so you don't mess up like I did. First, the 12 piece bucket automatically comes with two big gravies. I had no idea and paid extra for more, so I ended up with way too much gravy. Check your bucket before ordering extra side sauces. Second, if you do not eat pork, watch out for the adobo chicken rice. It actually has pork mixed right into it, which is easy to miss if you are not looking for it. If you do not mind paying a little bit of a premium for top tier fried chicken, this place is worth the stop. I will definitely be back next time the spicy cravings hit.

Jollibee was a great fast food family outing. I really did like the thigh and leg as it was moist…read moreand had a different flavor than the other fast food chains. The dipping with gravy was very good. I really liked the ube pie as well as it was unique , but not too much a fan of a spaghetti. I would definitely be back if I am in the area again.

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Jollibee - Very busy but efficient

Very busy but efficient

Jollibee - Jolly Spaghetti

Jolly Spaghetti

Jollibee - Come on in!!

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Come on in!!

Potbelly - sandwiches - Updated October 2026

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