10/10 everytime I go in. Always appreciate the kindness I receive here. Makes shipping things out…read moreeasy.

Reserved a U-Haul van at this location. I checked last night to see if the van was there for…read moretoday's pick up. When I arrived for the van today, the guy at the counter tried to rent me a truck instead. He said the person hadn't returned the van and I clearly saw it sitting there the night before. I'm super pissed in had to find another location to rent from. Poor service.

service requested: i needed to send something the fastest over night mail within my budget. I…read morealready sent one mail previously through UPS and they still had the info which is nice i dont have to repeat. THey have time slots on what's available based on the location where you are shipping it to. I choose what's great for me. quality: they provided the envelope and the mail slip that's included in the overnight shipping. value: i think it's good to have several options for an item to mailed out to at the closest time within your budget, that stood out to me a lot. I liked that.

I am always impressed and at peace when I go into any UPS Store. It is always clean and tidy and…read morethe workers are always friendly and helpful. I am not sure how pricing compares to USPS, but for me, sometimes UPS is more convenient because they are literally everywhere. It is fast and easy to mail a package with tracking.

Came in to take passport photos but was directed to go to Walgreens/CVS instead because "they have…read morebetter specifications". Very confusing cos their window says "passport photos" in big letters

Great friendly service and knowledgeable staff. Never a problem with delivered mail. I highly…read morerecommend it

Seems like a well run mom and pop shipping shop. I was in and out within minutes for a USPS…read moretransaction. I needed to print a few labels for some packages. The staff greeted me right away, super chill and friendly, quick and the place had everything needed for your shipping needs. It's in an accessible location if you're running errands and I appreciated they were open at 8am before most shipping places so I could knock shipping off my errands list first. Will definitely hit this place up in the future.

Outstanding customer service! Thank you for all of your help with my forms that had to be…read morenotarized. Great pricing. This will be my go to place for all services! Thank you!

Get more than one employee to run counter to avoid line wrapping in circles. Copier is always down.read more

Employee was very rude and didn't take our package. I didn't even argue with him just went…read moreelsewhere. I have a corporate account with them and do a lot of business with them. Will be looking to shop around after such a bad experience. Think it might be this location. Don't go here unless you want rude customer service.

I stopped by this UPS Store on Saturday, January 13, 2024 to drop off an Amazon return. There were…read moretwo employees and another customer when I arrived. The employee packages my returns and handed me a receipt. It was quick and easy. There are 15 minute parking spot right in front of the shop for UPS Store patrons only which made it easy to get in and out. Overall, a great experience.

Worse customer service and rude. I have been using this location for the past year to send care…read morepackages to my daughter . Never a problem. Two weeks ago, the package was returned undelivered. I went back and the clerk found out the building number on the address wasn't right. Again, I've shipped numerous packages before with no issues. He resends the package and again come back undelivered. Now he wants to recharge me to send the package a third time ! After I said no they would not refund me. It was only $20 dollars to ship the package but now it's the principle of shitty customer service. Won't be coming back here again

I'm always getting an excellent service here!! They will help me for packaging, and notary…read moreservices! Highly recommend.

I had a couple of returns that needed to be sent back via FedEx. Since their stores aren't as…read moreplentiful as UPS stores, I was stressed about having to drive all over town looking for one. Well, I was pleased that this location is now open, and it's so convenient! Located inside the Walmart at Arroyo Square, this FedEx is right in the front of the store (by Customer Service). I had three extra large and heavy boxes, and it was super convenient because I was able to get a shopping cart in the parking lot and roll all of my boxes inside for shipping. When I got there, the line was long but moved quickly. The store is small, but they provide pretty much every FedEx service you could want. Remember Kinko's? It's sort of like that. I was really surprised at all the services they offer, including: getting shipping labels, Express / Ground drop-off, packing services, copy and digital printing services, passport photos, and even custom signs, banners, and posters. This location sells packaging supplies (bags, tape, boxes) and copier access too. They also participate in package "hold for pickup" and even better, the hold service includes Saturday! It's surprising that this is a full service location inside a Walmart. They're open 6 days a week (closed Sunday) which makes it even more convenient (not to mention while you're there, you can also pick up some things at Walmart). I am so happy there's now a FedEx nearby, and I will definitely be returning to this location often.

I had such a great experience here, I needed to ship a lithograph across the country and was…read morehonestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend!

This UPS store is the BEST! I am in and out so quickly, and all of the employees are great and so…read morehelpful. Today I walked in and someone was already being helped and another employee immediately jumped up to scan in my package. This UPS store is honestly so great that I have taken the majority of my business from USPS to UPS. It is about the same price, but the customer service and wait times make it no contest with USPS.

What could have been a stressful situation turned into a smooth and easy experience because of his…read morepositive attitude and professionalism.I came in with a box full of Amazon returns, which could have easily been overwhelming, but MARTIAL was incredibly patient and helpful throughout the entire process. MARTIAL went above and beyond with his customer service, I forgot my reading glasses and it was difficult to read but he helped me navigate & scan barcodes and I truly appreciate his help. Instead of rushing, he took the time to make sure I understood everything and felt confident before I left. That kind of customer service adds real value and makes a big difference.Highly recommend this location!

Quick and efficient! I came by this UPS store to return an Amazon package, and it was made so easy!…read moreScanned our code and they pack it up for you. Asked if there was anything else we needed and we were in and out in less than 3 minutes. So great considering I was on lunch break and needed to be quick! Thank you so much UPS store for an easy return and visit!

I was in the market for a new lanyard and they fortunately had what I was looking for. While…read morebrowsing I did spot a reasonably priced desk that I wouldn't mind purchasing once my current one is worn out. They also had a couple desk chairs that were reasonably priced and several desk chairs that were extremely overpriced. The customer service was OK and I can see myself returning the next time I need to purchase or replace a home office item.

Ok the tall medium built black lady that "works" at this location is getting paid to show up &…read morethat's all. I've been here several times & she NEVER helps & is always in a bad mood. Even when she sees the line of people waiting she doesn't assist or ask anyone what they're needing or waiting for etc. Also, the foreign guy that looks to be around 50 years old or so with glasses isn't very helpful or friendly either. He walks right by people who are in need of assistance. I understand there's work to be done in the printing department but you can't ignore the customers who are physically in the store just because you have orders you need to work on.