Went to PostalMax for my fingerprint clearance card for my job as it had expired. I had made an appointment online through a separate company. Around 10am there was no one in store so Michael, the owner, was very prompt with helping me. He had a great sense of humor and was very friendly. It was a quick and easy task using PostalMax and will definitely come here again for any other needs. read more

Every time I have been here the owner has gone out of his way to help me. Double checking everything. He has a big heart for Vets and First Responders, his Coffee is sooo good, fingerprints are done quickly. Can't say enough good things about this small business. I always leave with a big smile! read more

I am new in town and my apartment complex does not have an outgoing mailbox so I have been dropping mail off here. Only once did I go somewhere else (actual post office) and so far 4 things (3 checks and a legal document) have not made it to it's destination and it's been 13 days. I'm not sure what is going on and why the mail is taking so long. A couple times I handed the mail to the person there because I was buying stamps and needed to add the postage stamps on my mail. Maybe it never made it to the box behind them and instead the trash. The only common thing is this mail place so I am perplexed on what happened to the mail. I'm going to have to go somewhere else to drop off my mail. Unfortunately, I can't take a chance that they are the problem. Update 10/6/17: My sister said she finally received the important document I mailed on the 19th, but she said it was postmarked 9/30. Then a coworker said he just received a check I sent on 9/22 that was postmarked 9/30 as well. Somebody must have did some house cleaning and mailed my mail on the 30th. So disappointing! read more

Mike exceeded my expectations with my fingerprints today . My appt was not until 11am, I arrived 30 minutes early and he had no problem assisting me before my appointment time . Mike was efficient and friendly , I highly recommend using him for fingerprints . My last experience was a headache and Mike changed that today , he had me in and out in no time. Thank you ! read more

I got fingerprints from this location. It's open. They are friendly and quick! It's very clean too.

I hardly leave yelp reviews, but from the small amount of time spent in this spot getting my fingerprints taken I was thoroughly pleased with the service. The staff were incredibly welcoming and entertaining as well. This place is well kept and it's also very inviting. When I first entered an employee was engaged with a customer in conversation that they both enjoyed. The connection the staff make to their customers is very genuine and it's wonderful that they can go beyond average customer service and make the experience enjoyable for everyone.! :) read more

Was able to get fingerprints taken with ease. No appointment was required. They offer hand rolling fingerprinting - which is what I needed and had trouble finding elsewhere. Definitely recommend their services. Staff was great! read more

This has one of the Rare DHL drop off sites. Very friendly and helpful. Offers a lot of services Nice guy read more

Today's visit to PostalMax was for fingerprints, Michael was such a pleasure to do business with. I definitely recommend this location for fingerprints and all of your shipping needs!! read more

I have nothing but amazing experiences with the staff at Postal Max. I trust them with each and every item I bring in to pack and help me ship. When Things get busy I have watched the gentleman Michael --multi task in a very professional manner handling each case and guest with awesome customer service. I have used Postal Max to ship lots of thing and appreciate the time they take to make sure every detail is perfect. The place is a clean and a very inviting and welcoming environment.;) It perplexes me anyone would have a bad experience and on top of that refers to one of the nicest and most genuine gentleman I have met..as a troll. I highly suggest and recommend the staff at Postal Max. I appreciate them with my packages..and race entries;) read more

My husband and I have been going to this postal service facility for quite some time now, and the experience is always wonderful! Everything is done in a courteous and timely manner. read more

It is people like Michael that makes me want to come back to postalmax! He was such a stellar guy. Very good with making sure everyone leaves with a smile on their faces. Watched how he was with another customer and it is no question he treats every customer as a friend. If I'm ever back I hope to see him there! Until then thank you Michael for making my visit great. read more

Not sure how I should describe my encounter with this owner. I will leave that up to the folks who read this review. When I walked into this store, there were no customers. I said Hello there! No one greeted me back although there were several employees hanging out in the back. Then the owner came forward towards me without looking at me, without saying anything. At first I could not tell if he was a customer or an employee because he was not making eye contact. So then I began to talk. I said hi again, and told him that I wanted to have my fingerprints scanned to obtain a clearance card. He grabbed a form and handed it to me and said that I need to go to the DPS website and READ and follow the directions. He then said I have to find an authorized vendor who can do the fingerprinting. I replied, don't you provide fingerprinting services here? He replied that he doesn't do that kind of service. I knew from that point that this man did not want my business. He wouldn't look at me directly and just left the area and went back to his employees. I feel like he intentionally gave me the runaround to make me confused. I did the research before I entered the store so I knew exactly what to expect. Afterwards, I went to the Spy Store off of Shea near the hospital and got my fingerprints in less than five minutes (for $30 dollars). I am flabbergasted as to how rude anyone can treat a person. You can't call corporate on Michael. He is the main contact for "HQ." He replied on one of his negative review to contact corporate (480-276-1656). When I dialed that number it was FingerPrinting Scottsdale. That number is for the fingerprinting service that Michael the owner provides in his POSTALMAX business, with the same address. Basically he gave the reviewer his own number. read more

Michael was amazing at the N. Frank Lloyd location! He is so good at what he does. He was efficient in getting my finger prints done and even gave me a roll of toilet paper as a kind gesture during this pandemic! It ended up being a safety roll after my household's ran out and needless to say that makes him a hero! Great location. read more

I sell musical equipment online, and this business has been an absolutely phenomenal resource to me! Someone tried to scam me on the internet, but the owner held my package for me and personally made sure that I got my money and possessions back. They answered the phone to help me at 9pm on a Friday night! If you need reliable and affordable shipping and postal services, look no further than this Postal Max and the extremely helpful owners. read more

Michael did an outstanding job with our fingerprint cards that we needed. Very professional and great to chat with. Thanks a million!

Do NOT GO HERE. i dropped off a package as they are an approved DHL company. They did not send it out. I called and asked why and they said documentation wasn't all there and DHL refused the package. Totally fine. My fault, i asked why they wouldn't contact me and he said my info wasn't on the package. I went to pick up my package and my business name is on the package as well as my phone number. He spoke down to me with an aggressive tone notifying me that i did not give him business as it was a free drop off. TRUE, for the instance but not true on the regular. I will never go back and i hope you all save yourselves the hassle. Because i went there for convenience but truthfully every time i have gone they have been less than helpful and super grumpy. Not ideal in a customer service industry. Post net off Thompson Peak and Hayden has been wonderful and i will be giving them my future business. read more

I've been doing business with PostalMax for 4 years now. The two guys who work there, Michael (I think he's the owner?), and Danny, have been terrific. I sell a lot of stuff on ebay, and I'm always concerned about packing things properly, getting the correct postage, tracking info, etc. These guys have been a blessing. Whether I'm dropping off a box that's already wrapped and labeled, or a bunch of stuff that needs to be packaged up, weighed, and labeled, they are always helpful, trustworthy and professional. I leave the store with peace of mind, knowing if my package doesn't arrive, it's not going to be because of them. Also, as my business has grown, I realize how important it is to have a good relationship with a conveniently located mail store. I've had many good conversations with both Michael and Danny about business and they are always fascinating conversations. These guys are BOTH very smart and they do run a tight ship! (I think that's a pun intended...) I am so glad they are a part of the neighborhood, about a two blocks away. We all benefit from having businesses with responsible owners and employees like this nearby. Time is money. I can't imagine having to stand in line at the post office dealing with angry people just to try and save a few cents. Get to know Michael and Danny. You will be glad you did. read more

Paid attention to detail and spent the time to make sure the finger prints were done accurately. The store got pretty busy while we were there but they took care of everybody quickly. They generally cared that our fingerprints were done properly. We will come here in the future. read more

If you need fingerprints, go here. Professional, accurate, sanitary and quick! Everything you could ask for. It's tough enough to find ink and card fingerprinting, and you don't need to have a sloppy or unprofessional service cause your fingerprints to be rejected. I've used this service 4 times in the last year for the ATF and never had a rejection. Save yourself the hassle and just go here read more

Great people, great experience. I was in and out in minutes. Recommend every-time. Thank you postal max

I had no issue with the service when I mailed some packages there. My issue is with the rudeness of the owners, especially the female who claimed it was 'her store.' When I went in, they were outside in chairs right next to the door (law says you have to be 50 feet from an entrance to smoke) and there was no way to avoid breathing their smoke. Though I am fully vaccinated against Covid-19, I wore a mask in respect to others in the store, since the pandemic hasn't gone away. The female owner came in the store and walked within a foot of me. I asked her to please keep the social distance. She got angry and told me she wasn't wearing a mask and didn't care what my concerns were, and if I didn't like it, I could leave "her" store. I can't do business with rude people, but also people who in the middle of a deadly pandemic, don't care about risking the health of their customers. read more

Super friendly and quick. Michael was so awesome. I got my fingerprints done there and it was painless. Highly recommend.

People at PostalMax are extremely knowledgeable and attentive. I came in and they helped me right away, going above and beyond to provide quality service. I will definitely be returning for my future postal needs. read more

We have been at Postal Max for a number of years now. Michael & Terry are always helpful, efficient and friendly. They are a pleasure to work with and we will continue our relationship with this great business! read more

Do not, I repeat do not go to this PostalMax!!! The owner is rude, spiteful and should not be dealing with the public. I will drive 10 miles out of my way to go somewhere else even though this dump is close to home. Horrible awful man who has a huge chip on his shoulder. Regarding your comment to my post, yes kind, just like you were when I came in. How does it feel?! You were unnecessarily rude. From what I read from other reviewer's you were rude to them as well. Would it hurt to be nice to your customers who are paying their hard-earned money to you?? read more

My husband has been using Postal Max for years, and I have had the pleasure to use them personally twice now. All of our experiences have been top-notch, and we both highly recommend. Yesterday I needed my fingerprints done, and the process was seamless and quick! He immediately got to business, but took the time to make me feel comfortable and welcome. Without even asking, he kindly guided me through the paperwork about what to fill out. Several other customers came in to the store while I was there and he was attentive to what they needed and kindly worked to get them helped as soon as he was done with my services. Thank you Michael and the rest of the team at Postal Max! read more

Do not use this place! The owner who seems to be the only employee is a nightmare. He's rude, unwilling to help, and can't communicate effectively for the life of him. I went here on a Friday around noon to send certified tax documents. The owner was very confusing in the way he described the different options to send a letter certified. I opted for the $7 option to be able to track my letter everytime it's scanned into a location a swell as when it is received. When taking my info so I could get e mail updates he spelled my name wrong. I politely informed him it was not the right e mail and he became irritated and asked me again. Lo and behold when I got back to work and looked at my receipt he never fixed my e mail address. I called him to ask if he could update it and he cut me off and replied "You don't need it, your package has been picked up!". Then on Monday afternoon, when my tracking number wasn't on the usps website I called him to ask if I was doing something wrong because my receipt had 2 different tracking numbers. He was rude again and said it probably hadn't been scanned in. This seemed off as I had been told on Friday it had already left and was on its way. So I asked why it hadn't been scanned if it had left over 24 business hours before and he starts rambling on about how "the letter goes to Van Buren or maybe the Phx office or maybe Scottsdale...and then it well go to it's destination". Yeah, I already know that. That wasn't my question. He then became irritated with me and says rudely and almost shouting "Well, that isn't the service you paid for". I told him that that was the expectation that was communicated to me by himself to which he became flustered and get this...starts shouting "You're killing me! You're killing me!". I became so upset I wanted to get off the phone so I replied with "OK, well thank you" and he hung up on me! No goodbye or anything. This is the 2nd time I have been here where this fellow is working there and have received very poor service. Look to the other review with 1 star for any further clarification as to why you should NOT go here. read more

If i could give 0 stars i would. First time in my life I have experienced SEXISM. My mother and I walked in here to do some passport business, and we were ignored for 10 minutes. There was a man (guessing the owner?) in the back doing nothing, and I had to physically walk to the back to get his attention. Once I got his attention he did not say one word to me and my mother (both females) and we actually thought he was Deaf because he did not even speak any words to us when we asked for his assistance. Then a male UPS worker walks in and the employee greets the guy with the kindest welcome and helps him right away, then once he leaves, turns back at us with a disturbing face like he literally wanted to kill us. We eventually left because of how uncomfortable we felt. He treated both my mother and I with total disrespect and if this is how owners of a business treat their "customers" in this day of age with sexism, such a business needs to be shut down. read more

I highly recommend Postal Max, the owners and staff are top notch and so helpful!!! If you're needing a good passport photo don't waste your time going anywhere else (which I did twice & was super disappointed). They will also packaged up your passport paperwork and ship it for you too. They get a 5 star rating from me. read more

Quick and easy Mike packaged my Amazon return up for me and made friendly conversation! Great place highly recommend!

Waited 10 minutes in line to get helped and then wasted another 15 minutes cause they couldn't get their scanner to work or connect. Seems like there was a lot of talk in the store on how good we are. I went elsewhere and got in done in minutes. read more

I have been here three times for fingerprinting. Michael is punctual with his appointments and very professional. Plus, there's always good conversation! If your fingerprints get rejected, they will redo them for free, but that's never happened to me because they really know what they are doing. Michael, the owner, is also a great community man and business owner! read more

I needed to make an appointment for my I-9 screening for a new job and they were wonderful! Very clean and quick! They made it a very simple process! read more

Michael was so helpful with completing my fingerprints for the state board of nursing. He knew the exact forms and where to send my fingerprints to. Also he makes the process so easy! He was a wealth of knowledge and gives great customer service. I would highly recommend him and his business any day! read more

I needed fingerprinting services, and scheduled an appointment online. When calling to confirm their exact location, owner invited me to come in immediately to get the job done. I love when business owners take initiative! He was articulate, took care of me quickly, and I'm glad to know of his business, which I look forward to returning to whenever I need postal services. read more

Exceptional service. Michael was the best! Got my fingerprints done In less than 10 minutes. Would definitely come back!

Amazing customer service! Michael was polite and professional. For digital fingerprints, Michael wore a mask, sanitized equipment before and after use, and sprayed my hands, keys, and phone with hydrogen peroxide. My electronic fingerprints taken at the store and submitted through Fieldprint were accepted by DPS and I received my fingerprint clearance card a week later. Highly recommend this business as Michael puts much effort into making customers feel welcomed and valued! read more

This is the second time I have been here. Michael did my fingerprints today. Thanks for being professional, personable, and a pleasure. Keep doing what you're doing! read more

Arrived at 10:12am for my 10:20am appointment for field prints and the owner took care of my prints away, very professional, organized and I would recommend this place for field prints. read more