1. PostalAnnex

0

Tustin, CA

PostalAnnex

4.9 (278 reviews)
Open • 8:00 am - 7:00 pm

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Services - PostalAnnex

Shipping centers

Copymaking services

Printing

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Recommended Reviews - PostalAnnex

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Reviews are largely positive. People consistently mention the friendly, helpful staff, fast and efficient service, and reasonable pricing. Staff are also knowledgeable.

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7 years ago

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7 years ago

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12 years ago

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Catherine H.

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12 years ago

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Catherine H.

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10 years ago

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12 years ago

Love these guys! Fast, friendly, helpful - they do great packing and always help me find the lowest-cost option for my packages.

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12 years ago

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12 years ago

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Catherine H.

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11 years ago

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10 years ago

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12 years ago

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Catherine H.

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13 years ago

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12 years ago

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Catherine H.

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11 years ago

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9 years ago

Very nice and friendly people! We used the notary public service and we were very happy with the job.

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11 years ago

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Nicole W.

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11 years ago

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9 years ago

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10 years ago

I went here to take a passport photo and it was fast and took me less than 5 min. Dhiren was polite and very welcoming

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12 years ago

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12 years ago

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12 years ago

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11 years ago

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11 years ago

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10 years ago

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6 years ago

quick and efficient work and super nice guys! very helpful and friendly customer service

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13 years ago

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12 years ago

I come here once a week to either ship something out or get a notary done. There is never a wait and the staff is very nice and pleasant.

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Catherine H.

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12 years ago

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Catherine H.

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12 years ago

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12 years ago

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11 years ago

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11 years ago

This is my go-to place for mailing packages. They are very courteous, helpful and easy to work with.

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8 years ago

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9 years ago

This place is awesome! One stop shop for all methods of shipping/mailing. Dharin is super friendly! I will come here for everything!

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12 years ago

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11 years ago

Love this place. Dhirin is such a nice guy, always so helpful and courteous. I may never go to another USPS office ever again.

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11 years ago

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10 years ago

Dhiren and his team are the best! Have had a PO box here for over 2 years and their service and attention to detail is unbelievable!

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8 years ago

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PostalAnnex Reviews in Other Languages

Ask the Community - PostalAnnex

Love scan cost?

our rolling fee $20.00 plus DOJ and FBI fee.

How much is live scans?

$20.00 rolling fee plus FBI or DOJ fee.

View All 5 Questions

Review Highlights - PostalAnnex

“Dhiren runs a very professional establishment and they are all so very kind, helpful and most of all honest!”

Mentioned in 66 reviews

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You might also consider

PostalAnnex - Postal Annex - Irvine Center Blvd + Culver Dr

PostalAnnex

(151 reviews)

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Staff is friendly and very helpful. Came here for passport photos and TSA-precheck and never ran…read moreinto issues. They help you out with questions and make sure you fill out things correctly. We did walkins for passport photos and was in and out within like 10-15 minutes (depending on how many people they're helping before you get there). For TSA pre-check we were going to do a walk-in due to the site having issues but noticed they didn't do walk-ins but the guy working that day said he can probably help us out. He went as far as check the site to see if it was down and we got lucky that it wasn't! We filled out the application on our phone and immediately got helped afterwards. Was in and out for TSA pre-check stuff in also 10-15 minutes. Recommend coming here for passport photos, TSA-precheck and other needs.

PostalAnnex

PostalAnnex

(37 reviews)

Came in to take pictures for my passport. I called quite a few places around town and this was the…read morecheapest I could find. Around $13. There was no wait-time and he let me take the picture as many times as I wanted until I was happy with it. He printed the photos right away. I should've filled out the paperwork before I came to get my pictures done and then I could've mailed it right then and there but I didn't think that far ahead. We came back and he mailed them out via FedEx. One thing I really wish places around orange county would offer for passport pics is a ring light. My sister in the Bay Area took her passport photo at the local UPS and they had a ring light and her photo turned out way better. I would gladly pay more for my passport photo to be taken with a ring light. Pro tip for taking your passport photo: your ears need to show in the photo so plan your hairstyle ahead of time accordingly.

HORRIBLE COSTUMER SERVICE Postal Annex #389 is selected as…read morea Certifix Live Scan location. From the moment I walked in the older man didn't seemed as he wasn't pleased to attend to my service. I was very polite from the beginning. He requested info from me on my job application "wired" as I'm not applying for a job through him. I told him "no, the employer broke the step down for me as I ONLY need to provide my email with a valid token number" he got upset and said I need everything in documents form. I kindly declined and told him I'll that my business elsewhere. I have never experienced this type of service from a place that is supposed to be helpful to individuals and the community. Zero stars for me.

Orange Hill Mail Box

Orange Hill Mail Box

(30 reviews)

Hidden gem! I usually drive by on autopilot, but I needed DHL services and their website gave this…read moreas a local option. No long line, that by itself a total score. Super patient, THANK YOU for all your help!

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

PostalAnnex - shipping_centers - Updated October 2026

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