The person in charge of the live scan was not there when I called. But, he ended up calling me when he came back. What a nice guy!

Great place to send any kind of package or mail! The owner (I think?) is super friendly and helpful!

Dhiren is the man! I've come here a few times now for different things and each time I've worked with Dhiren. He is very kind, helpful, and will greet you with a smile. Great establishment. They do a little bit of everything. Very affordable prices too. I can't say enough good things, or recommend it to enough people. read more

Omg what a great experience! I had to do a finger print live scan for a background check and the nice man who works here made it so easy. He's so friendly and I wish I lived in the area because I would give all my mailing and postal needs to this business. Thank you sir for being so kind to me! read more

I had to ship a computer part for RMA, so came to this PostalAnnex due to its wonderful reviews. A wonderful little store as you walk in with postcards and various other items on racks for display. I was immediately greeted by Dhiren, but was served by another employee, Brandon since Dhiren was busy helping another customer. Brandon handled my needs with speed and excellence, taking the time to find a fitting box and required packing supplies in addition to helping me pack the entire thing up and apply the labels. I did forget to bring my coupon printout from their website, but Dhiren gave me the discount anyways! I was in and out of there in about 10 minutes with no hassle! 11/10 would totally come back and highly recommended to all! read more

Dhiren and his team are top notch professionals as well as friendly and accommodating. Their service is superlative and I highly recommend this Postal Annex for all of your mail and shipping needs. read more

I went in with a box that I already had a quote from UPS for shipping. They gave me a quote over $10 higher, still using UPS. I showed him the quote and he said it was their extra charge for the franchise. So, why go there when it's so much more? Never going back. read more

These guys are always so helpful! Great one stop shop if you need mail, printing or LiveScan services.

Excellent service and very nice store! Would definitely come here again. Convenient location too.

The gentlemen that helped me was very friendly . I think he was the owner .. Indian man with the glasses . They open early 8 am Came in to get passport photo it's cheaper then going to the drug store I recommend It's behind Dairy Queenz. They are across from Ross tj max area read more

Dhiren and his team are so genuine and always happy to assist! Passport renewal took less than 5 minutes! Will be my spot for all mailing needs!! :) read more

Absolutely wonderful experience!! Super friendly, helpful and knowledgeable. I was in today for fingerprints and to mail my licensure papers any everyone really friendly. Will return for all my mailing needs. read more

I love this place! Every time I stop here, I leave with a good feeling. They are polite and treat customers with professional manner. Highly recommend! read more

went in for my fingerprinting and they were very very kind and helpful!!! the process was quick and organized!

Dhiren (pronounced Duran, like the group) always welcomes me with a smile and makes sure I don't stand in line when he sees I'm just dropping off a package. They take care of everything -- UPS, FedEx, mail -- and they're open till 7pm, later than almost everyone. I rent my mailbox there too. Great find. read more

Excellent, prompt service. LiveScan process was quick and easy. Store is neat and clean unlike other similar places that I have visited.

I have such mixed feelings about my visit here to obtain a photograph for a government application. There were three men behind the counter. Two wearing masks and one with the mask under his chin. When I asked if he'd put on his mask they all said oh, yeah, of course. He proceeds to prepare me for the photos (blond ponytail guy with no mask) and gets within a couple of feet of me-I was extremely uncomfortable and got up to leave- the owner (I'm guessing) stepped in and said he'd take the photo - why not just have your employees where their mask!? I wanted to leave, but he was so insistent - in a kind way- that he would do the photo and pony tail guy just walked off- NEVER putting on his mask as they all promised me. I'm highly immunocompromised-and I'm a caregiver so we're very high risk. This was just an awkward experience. Signs at the door asking all to wear masks- I guess this does not apply to the employees here. Just be aware, especially if you care about stopping the spread of the virus. Otherwise, they were attentive and quick for photos. read more

What amazing service I received this morning! I came in with plenty of questions and concerns and left with full confidence that my issues were taken care of. He went above and beyond what I needed and I am truly thankful! read more

The employees are very helpful and friendly. I've had my fingerprints done twice here. I returned the second time because the first visit was quick and efficient. Definitely would recommend them! read more

I needed to have my LiveScan fingerprints done for my employer and I saw the positive reviews on Yelp and decided to come here. It was by far the fastest and most precise LiveScan I have ever done. I've had LiveScan done over a dozen times and his was by far the most efficient. He even was able to directly bill my employer so I didn't have to cover the cost up front. I recommend PostalAnnex 100% read more

I went in for a live scan and was in and out of there in minutes! The owner was very friendly and provided good customer service.

I came in to drop off a pre-paid FedEx package and asked for a drop off receipt. Postal Annex told me they could not give me a drop off receipt; only FedEx could. I then posed the question, "How do I prove I dropped off the package? What's to prevent you from taking my package home and saying you never saw me before?" At this point, they told me they actually could give me a drop off receipt but it would cost a dollar. WTF?? Based on this exchange, I do not feel comfortable doing business here. I took my package and went to the FedEx store. I would recommend others stay away from this Postal Annex. read more

Working through a California Real Estate license process and I needed livescan services. This location required no appointment and had the task done in less than 10mins on a Monday afternoon. What a great experience! read more

Dhiran was so helpful! I needed a live scan and he was so friendly. I called ahead of time and he told me when to come when it wasn't busy (and on a Saturday). He wore protective equipment that made me feel at ease since I was close to him getting fingerprinted. He was very nice and made the process so easy! read more

Glad I went here!!!! Needed a passport photo and the man here took my photo attached it to my application and printed shipping label for the envelope and was so nice and helpful. 10.99 for passport photo. Two thumbs up. Great selection of greeting cards there also and the cutest little gift items. Ithe marketplace read more

Typical gentleman who works there, I assume his name is Dhiren Shah, is very kind and helpful. It is a pleasure to come to him, and it is very convenient at Postal Annex come to him, and it is very convenient at postal Annex. read more

Came in for fingerprinting and was done within 10 minutes! Prices were do-able. Very friendly, funny, and fast. The people are also very welcoming. Would recommend if you need to get fingerprinted! read more

The best customer service! The store is clean, organized. I needed live scan. I called around and appointments were impossible. I called and Mr. Shah said no appointment needed when I got there he was quick, precise and so friendly. This store is definitely my 'go to' for all my future postal needs. read more

The whole team was very helpful and made a copy for me quickly. Even though one of their scanners was down which I needed to make use of, they suggested I go to office max if I needed it scanned right away. I appreciated their effort to get me where I needed to go. Would definitely use them again. read more

They are always kind and welcoming. If you have prepaid packages they still treat you as well as they would a customer who is paying for service. My go-to postal store, even though they aren't the closest to my house. read more

Waste of time coming here. Employees couldn't help me for shit. Last time I come here

Great staff & service! I've been a customer for over 7 years using their mailbox. Always helpful when a package needs to be personally delivered. Never had any issues. read more

They provide excellent service every time I drop the mails. Very convenient and very friendly staff! highly recommended.

Postal Annex is AWESOME. First of all; they are all so welcoming =) I was in need of getting my Passport picture done as well as getting other services done. And they were able to help me right away. It's so GREAT that they offer so much here. It's a one stop shop and I love that. Also, their prices are very affordable as well. I definitely recommend this place. read more

Incredibly helpful, these folks go above and beyond! The owners helped me on the spot to print out an extra page I needed for a passport application, saving me a trip back home. They provided notary services as well as quickly taking a passport photo for my son. Altogether exceptional service that is rare these days- while I was there someone brought in a package that might not scan well and the owner offered to take down the sender's info in case there were any issues. Just another example of going the extra mile. read more

Great service! They help you to save money and get your package to the destination on time!

I love this place - the service is always excellent and the people are friendly too. Over the years, I've always enjoyed stopping in here anytime I need to send a package or drop off mail. Dhiren and his team are very professional, courteous, and efficient. This Postal Annex is conveniently located in the Tustin/Irvine Marketplace. They have a nice selection of cards and small gift items, and they offer notary services too. A great alternative to lines at the post office, especially during the holiday rush! read more

Go here for notary services! I took my 90+ year old parents into have some legal documents notarized. It is very hard for them to see and sign, but the staff was so patient and helped us get it done. I just finished getting a second document notarized and it was fast, easy and inexpensive. Cannot recommend highly enough! read more

This is pretty much the only place I go to to send anything. Whether I need FedEx, UPS or USPS, the staff is always helpful and attentive, and ensures I get the pricing I'm looking for. And the packing materials aren't outrageously priced, which is a huge bonus. read more

Can service get any better? i came in with a few things to do.. copies, 2 x 2 photos, shipping my BBS MFT licensing hours...pretty much one of the most important pieces of mail ill ever send. I didn't have my packet put together and Dhiren was amazing and patient with me and had a kind smile on his face the whole time. He also encouraged me to double check my packet to make sure everything was in order. Not once did i feel rushed. I even called him my "lifeline" :) i highly recommend this store for all your office and shipping needs! a++++ read more