Paid 145.00 to guarantee overnight. Not here. Chat wont help told me to call 800 line. 800 line…read moresaid delivery in 3 days. They are a scam. NEVER USE UPS

We had to leave town unexpectedly due to the death of a family member and went online to change the…read moredelivery address to a neighbor who went above and beyond to stay at home due to the promised pending delivery. Day after day, the driver kept going to the original address at our home even after we called and spoke with customer service who reassured us that the address change was registered in the system. Many hours and several days invested on the phone to customer service based in other countries while grieving the loss of our family member and only false promises and misinformation. Will never send through UPS again

The staff at this location are friendly, professional and knowledgeable. I received excellent…read moreservice from Angel and Emma and will definitely go back when I need these services again.

Terrible experience with FedEx. My package containing an expensive iPhone was marked as…read more"Delivered," but it never arrived. I spent over 3 hours with customer service and got no answers--only told to wait for an investigation. Completely unacceptable. I will never trust FedEx with valuable shipments again.

Okay what a great little local gem that I'm sorry I've overlooked. Sometimes places just don't…read more"stand out" to you for whatever reason and I've passed by this store for years not giving a real thought to what they were. Coincidentally I found myself in this shopping center doing some of my usual errands and the word postal caught my eye. I knew I had to go into the post office later in the day but when I found them I was eager to check them out. Postal junction is clearly what it sounds like - a shop to meet your mail needs, purchase supplies and shop for obvious items like stamps, cards, mailing boxes etc. I came in around lunch time and I was the only customer. A total breeze. I'm always waiting in long lines at the post office to get my refill of stamps or usually forgetting to ask for them when I'm at the few big grocery retailers who will sell you stamps. I can't tell you how much nicer it is now that I realize they are here just to stop in my for my regular stamp sleeve purchase. Being the only customer the cashier rang me up right away, was nice and I was on my way. Can't tell you how much nicer and easier this experience was now that I know I can come here to mail off some goods and buy my stamps. I'm sure all of the locals and neighbors know of this spot but if you are like me and had overlooked them, look no further because this is such a great local postal store. Easy in and easy out.

I've used this location for years. They've always been nice to work with. I used their PO box for…read moreabout two years for some things, but let it lapse a couple of years ago. The owner has always been pleasant to work with.....until the last time that I was there. I assume that he was having a bad day, however, he made it clear that I was not welcome to come back without stating this directly. I sometimes I ship out things to businesses that will be returned to me. Because of past problems with this location I am extremely careful to ask them to put my name AND address as the shipper, so that it is clear that I do not want the shipment going back to their location by accident. This time the person that I did this through forgot and put MY name on the shipping address but Postal Junction's address. I contacted the company that i had shipped the item to and got the tracking number for the return to me and discovered that it was being shipped back to Postal Annex. Okay mistakes happen. I tend to not get too excited, no one's perfect. The UPS tracking number said the return package would arrive at PJ between 1:15 and 3:15, I showed up at 3:10. Alex wanted to charge me $5 for storage. WHAT? I told him that i had been very clear when sending the package out that I DID NOT their return address as the shipping address so as to avoid problems. He did not care, and was loudly arguing with me while his customers just looked on. I understand that people need to make a profit. But I also understand good customer service. Finally in a fit of irritation, he loudly proclaimed, "Okay take it" (without paying him his extra profit of storage $5 charge). If he were desperate and had kindly said "I need $5 it's a very bad time for me right now," then I would have given it to him, no questions asked. He does make money from UPS also and I always wanted to support him based on past business with him. Because of that past I give him two stars instead of one star But as I said, I know that I am not welcome back there.

I had a return label on my phone, I asked if they could print my return label as I have done so by…read moreemailing the file to the store many times with no problems. The guy behind the counter said that he won't print my return label even though he has a label printer. He requested that I pay to use their computer to print out the label on regular paper and have it stuck to the package in one of their slips that stick to a box. It is a UPS label and should be honored and printed at any location. The guy said that he knows other locations do that but this one doesn't. The guy tried to continue wasting my time, requesting that I placate him by paying for "computer time" or that I find somewhere else to print THEIR shipping label. Incompetent, annoying, and inconvenient. I waited to be annoyed in the car, so I just said have a great day and walked out before he could waste any more of my time. Please go anywhere else, you throw a stone in this town and your likely to hit a plaza with another UPS location.

Store closed abruptly without notice to customers with lock boxes. I have mail I can not access and…read morehad a package that was attempted to be delivered here, but doors are locked and owner is gone. Had to pay for shipping a second time to have package delivered to another location and unfortunately the package is in limbo atm. Reached out to cooperate, just like they informed others to do in this same predicament on yelp, and have not received a response or rectification for payment already made through the end of year for lockbox, etc. Things aren't looking good.

I had a nice first time experience and the people were very friendly! That's the most important…read morething to me!

Apparently, the UPS store near me closed. I went to two CVS UPS drop off locations, only to find I…read moreneeded to drive an extra 15 minutes to find one that could fulfill my needs. The store was clean and inviting. The gentleman that assisted me was professional and friendly. Now that I know this is nearest to me and the service is friendly, I will be making the drive to use this location. Thank you!

These business is great. Helpful, expedient and reasonably priced. We use for special delivery…read moreservices, copies, and notary. Nice folks too.

Needed to get passport photos done quickly. I walked in and was helped immediately. It took all of…read more5 minutes for me to get my photos printed and paid for. Would recommend!

We Visited The Mail Call , 587 N. Ventu Park Rd, Suite #E, Newbury Park, CA…read more ( our P.O. Box).. To; Gather / Pick - Up Our Mail.. As Well As Ship Yule Gifts For Family and Friends ( via UPS).. On Monday, the 1st of December 2025.. * Note: We Have Held Our P.O. Box Since October 1997 * As Entering The Business Noticed Major Remodel Job In Progress ( thought odd, during the Yule / Holiday Season?) As Approaching The Counter Was A New Gentleman, rather than the regular gals... We Shared We Had Packages (4) That We Wished To Ship... The Counter person Interrupted Us, Stating " no ship packages" We Asked Again - To Clarify - " we no longer are able to ship ANY packages - ?" For Why?" The counter person, in rather broken English stated ' " new manger company.. they says No USP, FED-Ex, nor USPS ships or delivers packages" We Inquired - " and Mail, will we still receive our mail?" Answer nod. " mail stay same" Apparently The Mail Call Owners , by the nane of Corona Are No Longer there... New Management, New Company Name Will Be. " Mail ( letters) Americana"?? The Phone Number Will, At Some Point Be Changed As Well --.As It Is No Longer Working.. Yet counter person Could Not Provide A Definitive Answer As To When This Will Take Place! Scrambling Had To Locate Another Business In Which To Ship / Send The Yule Gifts -- We Utilized The " Postal Annex" on 1336 N. Moorpark Rd, in Thousand Oaks, CA (within Ralph's Shopping Centre - next between Home Goods and Nail Salon) Many Thanks, Nan

The service is always friendly and professional. They carry a wide array of postal shipping items…read moreand gifts.

I'm surprised by the low ratings for this location. I wonder if maybe they've had some staff…read morechangeover because I've been coming here about six months now and I've only had really good experiences with the staff here. Meleny is who I typically interact with and she is incredibly pleasant, very efficient and constantly doing multiple things at once. She greets you when you come in & if there's a line, she's attentive about letting you know she'll be right with you. I have had a few interactions with other staff and they've all be very normal as well. The store keeps things well stocked, and I regularly ship & print here. FedEx as a whole has gotten a bit pricey on their document printing which is a bummer, but they do print high quality posters.

I do a lot of online print pick up orders at this store and the staff is always very friendly and…read morehelpful! I made an error on my recent order by ordering the wrong size online and realized it when I arrived to pick it up. The staff member didnt miss a beat and offered to remake it to the correct size for no charge.

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Great customer service. Heather is such a terrific owner. She absolutely provides wonderful her…read morecustomers. Highly recommend!

The Custom Printing Staff Members always display outstanding customer service. They consistently…read moreproduce the very best final quality products. Thank you Kristen and Charles Utts, Bryon Frovarp and Diane Crawley for your dedication and loyalty professionalism. Your unique kindness is a model for other entrepreneurs to emulate. Respectfully Lorenzo Cole, Jr.

Kristen and Charles run a top quality shop. They prepared stunning programs for my son's funeral. I…read morecouldn't have even conjured up something so beautiful and meaningful. I would use them again in a heartbeat and highly recommend them.