An absolute rip off. Do not ship with them. Get a price quote and go to the exact same shipper and see Postal Annex would have charged you double!!!!!! My shipment with them was $140.00. Took the exact same measurements and weight to the post office. Same shipper. And they quoted me $70. Please stay away from here if you value a $1.00 read more

It's nice to have a place to ship your stuff out on weekends and not have to wait in long lines at the post office.It's also very cool that I was able to get my daughter's passport photo done here, on a weekend no less, because the hours at the post office for passport photos are very limited in time. The Yelp hours says that it's closed on Sundays, but it's actually open, so don't get it confused. read more

Customer Service was not helpful. I needed to get a letter out quickly and originally wanted it to go out and be delivered before the weekend. Candi explained that she had 2 options one for $68 and the other for $25 and that both there is no guarantee (she repeated that several times as if I was not understanding what that meant). The envelope is going 30 miles and was just paper-- so it is not travelling FAR and is not heavy. I explained that I had started to do a shipment from home through USPS and the cost was about $10 so it was odd that it was double the price here. I am a small business owner and I have a shipping label maker at home. The cost for me to send this the same way from home would be less than $13. I did not have the Priority Flat Rate envelope handy for me to ship myself and FRANKLY, I paid the price for the convenience I guess. There was another lady in there that said she recommended that I go with the $68! I am not sure how postal annex's work but seemed to me that the costs were significantly more than doing it yourself... especially since these flat rate envelopes are FREE at the post office. Lesson learned, I would drive farther and take the time at the post office or UPS store than to come here again, I have went to several Postal Annex's and have always found them very helpful at finding the best solution and price. Not this location. read more

Very friendly and helpful staff. Seemed like they enjoy helping customers and didn't hate their job, which is rare these days.

AWFUL customer service. Truly awful. TAKE YOUR BUSINESS ELSEWHERE! Look, if you're going to advertise yourself as a postal location (with the USPS logo on your glass, no less), then offer services commensurate to the Post Office. I don't care if you charge for it, or what you do, but provide a similar-quality experience. Walked in here on a Saturday, after typical USPS hours. I've gone to this location before with prepaid items, and the staff happily scanned them and provided me a receipt. This time, however, they REFUSED to scan my item, claiming they couldn't scan USPS items - only FedEx and UPS. I reminded them that they've done it in the recent past, and the guy says he can't. I ask for clarification about "can't" or "won't". I'm told can't. That's dishonest, I tell him, because it's been done before. I ask whether their machine is unable to scan them, and he gives a half-answer before owning up to the fact that they technically CAN scan them, they just won't. Gave some BS halfway excuse about USPS not having the "manpower" to help if an item is lost; said UPS and FedEx do. I don't know about anyone else, but UPS and FedEx have AWFUL customer service lines, and so USPS can't be any worse. I asked for the manager, he says he is the manager. Then some other lady pipes up from out in the floor area and speaks over him; if he was the manager, it wouldn't make sense to speak over him, now would it? Generally, managers don't take kindly to that. Long story short, the guy holds onto my package for an uncomfortable amount of time, generally refusing to do anything with it, until I finally just left, exasperated. Here's hoping their dishonesty doesn't carry over to package stealing. I'll be checking daily to verify that it made it to USPS; if I didn't have a SUPER busy week coming up this week, I probably would've taken my shot elsewhere. Instead, I'll hope that it doesn't end poorly for me. Will NEVER return. read more

We have a Mail Box here and couldn't be happier. My wife and I travel a lot so we don't check the box regularly. They save our mail and will send it to us in the 48 States for a nominal fee should we need it. The staff is knowledgeable, helpful and friendly. They accept FedEx and UPS as well as USPS and they also ship. Our packages are safe til we can pick them up. They offer the same services as the post office but with a smile. We had a PO Box at a post office which we all know, those employees are not customer friendly. Nor does the PO go above just delivering the mail. This Postal Annex runs circles around a No Customer Service Post Office. read more

I went to drop off a package and one employee did not properly answer a question I had.

I've come here a few times and both of them have been pleasant. The girls who work here are so kind and genuinely willing to help. Thank you for all you do! read more

I just want to say that the employees in this Postal Annex are always very pleasant and helpful.

I have been going to this location for couple of years now. The ladies that work here are ALWAYS top notch! Going above and beyond to make sure I have what I need to ship out my docs in a timely manner. They are friendly, kind, outgoing and they all have great stories! I will wait until i have finished all my signings to bring the docs to them instead of going somewhere closer to where I might be. I HIGHLY recommend coming to the PostAnnex+! read more

The employees are always so pleasant. A little pricey on faxes but convenient. They sell cute little gifts to.

Walked in to ship my Wooden flag and was greeted by a wonderful woman. She was very helpful and nice. Quick and easy for the shipment. Highly recommend place to go! God bless! read more

Kim, Kandy and krew are really nice, friendly and helpful (only one exception, but even that employee is okay)! They carry A LOT of merchandise in their small space; some are impulse items and the latest fad toys, but most are related to their business (getting cards, boxes and bubble wrap...). It can make this little store very crowded, but not trigger claustrophobia I'm not really sure if their competitors carry all the same stuff, but it doesn't matter. The reason we've been going to them for five years now is their people! I definitely recommend them. read more

The people here are super friendly and helpful. We just got passport photos here and have been sending packages through them for years. Highly recommended. read more

I have come here for the past few years for miscellaneous shipping items! Everyone is so very nice and courteous! And they have great pricing and options. As of recent, I have opened up a PO Box, while I wait to move into my new home. Would highly recommend this place to anyone! read more

Came here to get my paper notarized and had a great experience here at this location I was in and out fast! And great customer service! They're very knowledgeable and smart. I will most definitely will be returning here read more

I have a PO Box here and I love it. I'm always checking my mail so I'm in the store at least once a week. I'm always greeted by the staff when I walk in which is nice and genuine to me. It's ridiculous to me this place has a low rating because their expensive. What the heck to people expect going to a postal ANNEX to ship stuff. That's like going to Walmart to cash a check and complaining because of their outrageous check cashing fee when the bank does it for free. Of course their gonna be a rip off. That's how it works when you go to places like this. BUT the pros are their open late, not in a overly crowded area, and sometimes we pay for conveniences like this. And I personally don't get people that actually PAY for something and then get online and gripe. What stops them simply saying "that's too much" and leaving?? I know my 2 feet get to stepping when someone quotes me some ridiculous price. Don't hate the player, hate the game. read more

These place is awesome and you are greeted with warm friendly smiles ready to help. I would definitely will come back.

My wife and I needed a notary. This place is a mile from our house. It was very busy, We had to wait our turn in line. One notary on duty, 20 minute wait. Candi was very courteous and professional in spite of the harried atmosphere. I probably could have saved a few bucks by going to AAA, but it's not a mile from my house. I will not hesitate to return. read more

I did not want to believe it but it's true. This place over charged me by almost $40! My husband needed some documents sent asap, so he recommend I go here. I had inconsistent service from them in the past. Sometimes good, sometime not so good, so I started going to the UPS on Scott Rd and Antelope. It's only about a mile south of here. These docs specifically needed Fed Ex so hubby told me to go here. With great reservation, I came here on Thursday to get these overnight to Milpitas,CA. I told Candie that I needed it Fed Ex and I needed it tomorrow. She quoted me $108.43! I was blown away. I went ahead and did it because that's what my husband wanted but I texted him a photo of the receipt so he could have a copy for his records. He was livid because he called Fed Ex and they quoted him much lower prices! I still cannot believe they would rip people off like this!? I had been a repeat customer. Wow. It really blows my mind that a business would do that to loyal customers. Buyer beware. Go to the UPS on Scott Rd and Antelope or the Post Office off Haun or even Staples. This place might be close to home but are gouging the customers. Stay away at all costs. read more

Customer serve was nice. But the prices are way too expensive. Drive over to usps a mile down and save money and shipping time I tried to mail book. Charges $7 for 3 weeks. Usps charges $2.61 for 1 week delivery. Save your time and money and go over to USPS. read more

We have been using Postal Annex for shipping, live scan, shredding and document services for the past four years since moving to the area. Friendly and personal service - we are always greeted with a smile. Staff are very helpful and have even stayed late to accommodate an address verification. read more

Love the staff here from Brandy Kim Kandy Rochelle all of them, gets hectic in there but they get things done, in and out just like how its supposed to be. thanks again postal annex team keep it up. My friend Ruben recomended me here thanks Ruu your always on point. read more

Come here for your postal needs. Dropped off 9 heavy boxes here. The friendliest staff! They lend me a dolly for my boxes. Thank you Candy and Tina. You ladies are the best! read more

Great store and friendly service! Hours are ok, and prices can be a bit high but it's convenience that's I pay for!

I called first thing in the morning to see if they were completing live scans and I was told yes, from open until close. I asked for an appointment, they do not take them, Candy said just to walk in. I came in at 230 and spoke to Candy, with 3 people in line and she told me they were too busy, this is the second time they screwed up. The first time the prints were rejected and now I had to PAY for them twice because it has to be within the timeframe. I went to a different location. Don't waste your time here. read more

Just want to say that every single time I have come in here to mail packages and buy stamps the customer service is stellar! They will always greet you when you enter no matter how busy they are and thank you when you are leaving. I stopped by another Postal Annex in Menifee and it was the complete opposite- very rude service and a long line. Please take your business to this place, you will not be disappointed in their fast and exceptional service. You all do a great job, thank you from a happy customer. read more

Just went in to get a document notarized. The notarize lady was extremely impersonal and made it seem like my wife and I were being dishonest, about what, I have no idea. I will never go to this place again specifically because of her. 11/30/2020 @ 10:45 am. read more

They have some very rude workers there. I have been in there only twice and every single time that I've gone in there they have always been rude not only to me but to the other customers. The workers make snarky remarks to the customer and even after a customer leaves so unprofessional. read more

This place will love to take your money, but don't have a situation where they have really help you, such as lost or stolen mail, because you'll be told to " take the lost and move on." read more

The girls are always so friendly and helpful. Perfect place to receive our packages.

I recently used this location because I read about their awesome customer service. I just sent an email because I was having trouble figuring out how to track a return. Brandy, contacted me within minutes to provide an explanation after having first checked herself. All I can say is that in this day and age, it's RARE to receive such a quick and pleasant response. Thank you Menifee, Antelope Road Postal Annex and especially Brandy! I will definitely be a return customer!! read more

The people who work there are friendly. Store is clean. But they are soooo overpriced. And when you send things through USPS with them, you have to pay extra for tracking... which now comes standard at the actual post office. For example, I had an envelope with some pictures, I wasn't sure how many stamps it would need.. so I stopped in to mail it. They said it would need 3 stamps, and it would be $2.45! Stamps are $0.47 each, which would only be $1.41 to mail my envelope. So they were overcharging me $1.04! I understand that places charge more for convenience, but I rather drive over the freeway to the post office and not get overcharged. read more

There's a reason why this place only has a 3 star rating! I came in to ask about USPS flat rate shipping. I was told they don't have the boxes for it but that if I have them, I can ship them there. I got my boxes and came back on another day to ship. I was then told that the shipping was about 2x the amount as the USPS, even though the boxes are a "standard" shipping amount. It's very deceiving and a little unethical to promote yourself as a USPS vendor but up the prices so high people don't want to ship with you!! Very disappointed read more

Thank you for actually having a notary available! I went to a couple places today where none were available and I had a time sensitive document! I cannot remember her name but she was very nice! read more

Great place,very helpful,prices are very fair, I will go back when I need to fax a item

They are SO slow! I waited an hour in line and I was the second in line. It took so long for them to help their customers that the line got longer and longer and pretty soon people came and walked out! I should have left but kept thinking it would soon be my turn. Go to the UPS store off Scott Rd instead. They are quick and it's not crowded. read more

Why a two star rating? One star ratings are reserved for businesses who I never intend to go back to. An additional star is given if I would go to the business if it was the last resort. So I already came in here knowing things are going to be more expensive than a regular post office because this isn't a regular post office and they don't have post office supplies. Well I'm in the military family so i send a lot of Priority Mail which are packages that the post office provides and there's no weight limit and a flat rate. Well I go in for 2 deliveries, one of which I already have a Priority box all ready to go. I just needed a Priority envelope. I asked if they would send out the Priority box and dude said ya. Well they didn't have the Priority envelope so I figured I would just spend a few more bucks on the envelope delivery and put all the items in the envelope to ship out. Well then he rings me up for the box and tells me it will be a little more because they don't ship it at the flat rate. He then tells me that I could FedEx it and might be cheaper. I chose Priority Mail for a reason. Don't tell me you can but NOT at the flat rate price and only AFTER I put my items in the envelope that has now been used. So I tell him I'll just wait until Monday when the post office opens and charges me for the envolope that I no longer need. So ya...I guess you can say they do their jobs but I would go elsewhere if you have other options read more

I went into the Postal Annex today to mail a large manila envelope weighing under one pound. I was told that standard postage not including tracking or insurance would be $11.97. I told them that had to be a mistake as there was no way that postage could be that much. I was told that I did not have to mail it with them so I didn't. I went directly to United States Post Office and my standard postage did include tracking and insurance for only $6.00. I can only wonder how many other people/ residents of Menifee that they are ripping off with their inflated postage rates????? read more

So glad they are open Sundays. I was in need of a live scan and passport photo and no other place was open. I walked right in without an appointment and was out quick. read more