Great, friendly customer service! The guy who helped us was super friendly and had great…read morecommunications skills! I didn't catch his name but he was wonderful to work with.

I came in to print some documents for my DMV trip, and I was amazed at how great the service here…read morewas. I was helped by Brandy and Scott, who were SO kind, SO genuine, and SO helpful! They seem to really care about their customers.

I stopped at FedEx to drop off some packages and I must say, I love the convenience of this…read morelocation, and the fact that it's usually not that busy it's a In-N-Out deal to drop off a package or pick up one. Oh yes, let's not forget the glue that keeps it together; Georgia, Kim, Yvonne and Sir Wade are always so pleasant whenever I stop which is quite often. On another note I just want to say, this facility really adheres to Covid restrictions; they require everyone from the workers to the customers to wear masks, they have 6 feet social distance stickers on the floor, and they have space between the customer and workers. Kudos FedEx!

Driver didn't deliver a package for some kind of exception. Picture he used for the exception is…read morefor the house next door. Tried to call, there is no possible way to speak to anyone to find a solution, only an automated system that hangs up or only gives you the same information you can get online.

I had to spend $41 to send two very light boxes to Maryland. This place is a terrible rip off! Do…read morenot ship your packages here. I went in with my boxes totally ready and addressed and they charged $20 for one and $21 for the other AB's they were shipped USPS. The US post office would have not been this much. These people are padding the fees terribly. Do not use them!!!

Great customer service and super friendly. The employees have always been helpful. Very…read moreprofessional.

Needed signature notarized. Clerk was ready and willing to accommodate me…read moreI use the ups store for my Amazon and Temu returns again very ready and willing to accommodate me

This UPS Store refused to notarize a document even though the request clearly met North Carolina…read morelaw (§10B-3(c)(i)). Staff was dismissive and rude, yet insist they did nothing wrong. Uneducated staff and owner. As if that weren't enough, the owner shared photos of my husband in a group chat--a bold choice for a business that apparently prides itself on professionalism. Poor training, lack of legal knowledge, and disregard for customer privacy make this an experience I cannot recommend.

I have always loved Staples. I used to be a regular years ago when we wrote more and did not have…read morethe ease of the internet and AI. I've noticed the selection has expanded beyond traditional office products to include printing services, shipping, technology, and seasonal items that make it a convenient one-stop shop. You also see Party City merchandise! Oh have times changed! The staff has always been helpful and knowledgeable, and the store continues to evolve while maintaining the quality and convenience that keeps me coming back.

Needed to purchase office chair. there were only two employees visible in the store. One cashier…read moreand one working the print area. Obviously the manager here has an I.Q. of room temperature for not having staff available. I don't spend money for poor service and absolutely won't spend my money with zero service. Might be a place to buy paper clips and that's about it. You have been warned.

Went in to get a business document faxed at the Copperfield location in Concord NC. The manager…read moreand another guy were working on something and barely acknowledged me when I walked up. I was the only customer at the time. The tall guy finally came over and I told him what I needed and he took the document to the fax machine and put it in. He never said another word to me. Several people came in and he waited on them and was very rude and argumentative to at least two of them. The manager never moved from what he was doing during all of this. After about 15 minutes with no communication I asked the manager if he could check on my fax. He looked at the machine and told me the line must be busy. Finally about 10 minutes later the fax completed and he went over and got the paper and them came and rang me up. In total I was there about 30 minutes. The original tall guy that started the fax never uttered another word to me. Horrible customer service from these two.

Don't forget all the packaging when you send something back to Amazon. They charged you an arm and…read morea leg for a box and the label.

I went in mid December expecting the lines to be insane. I was thrilled to be the only patron…read more Score! Service was fast and friendly, and parking was a breeze. This store has all the services you would expect at a UPS location. I typically avoid the Concord Mills area, but this UPS Store may become a happy exception.

Great customer service! I use this location for all of my shipping. My wife and I recently had a…read morestack of documents notarized and it couldn't have been easier.