I had to spend $41 to send two very light boxes to Maryland. This place is a terrible rip off! Do…read morenot ship your packages here. I went in with my boxes totally ready and addressed and they charged $20 for one and $21 for the other AB's they were shipped USPS. The US post office would have not been this much. These people are padding the fees terribly. Do not use them!!!

Great customer service and super friendly. The employees have always been helpful. Very…read moreprofessional.

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

Several months ago I was advised that an Amazon package addressed to my home was redirected here as…read morea result of what the folks at UPS could only explain as a "computer glitch". I didn't know those things still existed. Anyways, I felt a little awkward walking in preparing to make this odd inquiry, but felt some comfort when I realized I was in a rather cozy small business environment. In my experience, folks in those places are usually friendly and willing to go out of their way to help. I was actually starting to think I'd found a replacement for the UPS store around the corner that felt more like a post office. It would also save me the drive to the print shop I go to regularly in south end. Wow, maybe this all happened for a reason I thought...what a great find! Boy was I wrong. Before I even finished explaining my situation the man behind the counter threw his arms up, turned his back to me and walked towards the back of the store (I guess that's where they keep the packages). He then proceeded to yell to me (from the back of the store) that he didn't have any packages for me in a tone that conveyed to me in a rather unmistakable way that he did not approve of the reason for my presence in his store, and that I was an unwanted distraction. So much for that small business warm and fuzzy. I can only speculate as to why my request was viewed as such a nuisance, but it's worth noting that they provide a good deal of printing and mailbox services, all of which fetch a decent price compared to my "free" request. I've had plenty of good reasons to pay for their services since, but I will never set foot inside that storefront again. I never did track that package down either.

We found this UPS store in Concord and was fortunate to find a notary here. The process was pretty…read morequick and the fees were extremely reasonable. No hassle or drama at this location. We will return back to this location from now on.

The staff here is always friendly & are speedy to service people. I come here for Amazon returns,…read moreprinting needs, & mailing needs. I will say I prefer the previous layout of the store before they got remodeled. Now it looks a bit messy & not complete but that's an issue for corporate. Overall, great staff members

This location was incredibly responsive. Today, I felt seen and I felt supported by this location…read more The team noticed my injury and immediately offered a chair. The prices were reasonable. Next, I clearly had no idea what I was doing as I attempted to submit an application which involved printing prepaid labels, and several documents. This team went above and beyond to print and ensure that my application was sent today. Bravo for the entire team DC, Evan and Ishita for providing 5 Star service. I appreciate their patience.

Great UPS location. They are always friendly, fast, and they somehow make mailing stuff way less of…read morea headache.

Always a great experience. The staff is always friendly and will handle long lines well. Alma was…read morevery pleasant.

BUYER BEWARE!!! DO NOT go to this awful place. We live in Highland Creek and since they're close…read moreI've tried several times to give them the benefit of the doubt. They ALWAYS try to scam customers with shipping upsells and try to circumvent Amazon returns when instructions clearly say it does not need additional packaging. I will NEVER go there again, and you should do the same. I've found a much better experience at the location by the Concord Mills mall. Just quickly: they will often quote the "cheapest" way to ship as an inflated service. Thank me later....

This UPS Store refused to notarize a document even though the request clearly met North Carolina…read morelaw (§10B-3(c)(i)). Staff was dismissive and rude, yet insist they did nothing wrong. Uneducated staff and owner. As if that weren't enough, the owner shared photos of my husband in a group chat--a bold choice for a business that apparently prides itself on professionalism. Poor training, lack of legal knowledge, and disregard for customer privacy make this an experience I cannot recommend.

Do NOT go to this store or the one in Harrisburg - go to a non-franchise location or go to Afton…read moreRidge where the people are nice and prices are about HALF. This store doubles the prices of supplies vs. the store at Afton Ridge which is less than a mile away. I paid $20 for an empty box that Afton sells for half that and I paid $5 for "packing material" that Ishita crumpled up from the counter. I spoke to the owner and he refused to acknowledge that an empty box shouldn't cost $20. By the time I knew the box cost that much, my holiday presents were already sloppily taped up by Ishita. BUYER BEWARE this is a price gouging scam. Divyesh Chauhan owns this store and one in Harrisburg and is the owner I spoke with. He essentially laughed at my claim. Trust me folks, I have $10 extra to spare but you reach a point where price gouging and being tone deaf to a customer complaint just goes too far.

Always helpful and lines go quickly. Love this location and have been coming here for about 2…read moreyears. I've never had any issues

Devious upselling of unnecessary services without notifying there's a cost. Got a mailbox and they…read morenonchalantly asked if I wanted the paperwork printed. Then I saw on my receipt a charge to print the agreement. Avoid this store like the plague they are.

I had a ton of returns for orders on Amazon getting things together while wedding planning for 2…read moreclients, and KAVITA was so patient and pleasant while helping me and able to multitask to help other customers. It was my first time here but I will continue to come for ALL my needs !

A new UPS Store... right in time for the holidays? I didn't know they were open for 6 months now…read more.. clean, friendly, efficient & open on Sundays!

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!

We were sent here by larger shipping center when our packages could not be delivered without a…read moresignature. We met Ailiana (sorry about spelling - sweet dark haired girl with glasses). She was extremely helpful and went above and beyond to find our packages, one of which was at her location and the other 5 back at the larger facility. It is people like her that give a business a great public face and reputation. We appreciated her diligence and follow up.

I needed to return a modem for AT&T and didn't wamt to bring it to one of their local stores. This…read moreFedEx was conveniently located a mile away from me. The parking lot is pretty tight, sharing this space with 4 other businesses. The employee was very helpful and even suggested taking a phone pic of the receipt, just in case I misplace it.