I was in and out in less than 2 minutes! Service was…read morefriendly and efficient!! Although Malia was the only person there at the time she friendly accommodating and efficient! Love It!

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.

I always get such fast and courteous service here! The lines if there are any move very quickly and…read moreI'm always greeted directly as I walk in the door ...even if the people working are helping others , I feel acknowledged .This is my UPS of choice in Oregon. Keep up the good work!

I've had excellent experiences at this location. There is a expense to have such resources at handread more

Sloppy and unprofessional. A person came in trying to return a UPS package of medicine delivered…read moreto her by mistake. They told her to just throw it away. She left it in the store and they chased her outside to make her take it. I was about to rent a mailbox there and changed my mind. I've had a UPS mailbox in Bend for 9 years and have had a great experience.

Fast and efficient, appreciate that they have the Amazon return kiosk so that we don't have to wait…read morein line to do an Amazon return drop off. Busy in the daytime.

I have been in this location few times, but each time was a a bad experience. Employees seemed…read moreannoyed when customers walk in and the tone of their voice and body language show it. Only reason to use this store os pure convenience!

This store is great. I use their self serve printing options and Amazon returns regularly. Not sure…read morewhy their rating is so low. Staff is always super friendly and has a small town feel where they seem to get to know their customers if you are in with any sort of regularity.

This would be a 2 star review as our items got mixed up and shipped to the wrong locations, BUT I…read morewill say when we called to complain, they were very nice, apologetic and refunded the shipped charges == 3 starts. Thank you! We shipped large items that were quite expensive to ship. We knew that, even though it was expensive we still had to ship the items. Savanah was very nice and helpful as well as the owner / manager? We would give them another try as they made things right for us. They also have a nice store inside.

Good luck ever getting this place to answer a phone if you are trying to inquire about anything…read moreahead of time. I'm not sure why they have one considering it never gets answered.

sent Returns to online store. great service, short lines - one of the hidden treasures in…read moreCorvallis- much less wait than the other store

They took the package and passed it along in a friendly and courteous manner. Package arrived as…read moreexpected.

Toni is amazing and so helpful! Great customer service and a friendly face as always (:read more