Fast and efficient, appreciate that they have the Amazon return kiosk so that we don't have to wait in line to do an Amazon return drop off. Busy in the daytime. read more

The UPS Store - Amazon return - Shipping Centers Near Me - Wilsonville, Oregon

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I have been in this location few times, but each time was a a bad experience. Employees seemed annoyed when customers walk in and the tone of their voice and body language show it. Only reason to use this store os pure convenience! read more

NOVEMBER 2025: Excellent customer service provided at this Wilsonville UPS Store location with specific focus on 'Anthony'. Always friendly and quick to provide help! Recognizes customers by name with a friendly greeting. Thank you Anthony for your 'above and beyond' assistance with our INBOUND and OUTBOUND shipping needs! S.Hicks, Tualatin Oregon read more

The Wilsonville UPS store is awesome! WAY busier than I ever imagined yet Anthony took the time to prepare and print a flyer at the last minute for me!! He acted like it was no big deal, but he "saved my bacon" for sure since I ran out of time for my event. If he is not yet a manager there, he SHOULD be!! read more

The UPS Store - The best customer service! - Shipping Centers Near Me - Wilsonville, Oregon

My mom went in to send her small wooden art piece (made of a little tree stick) and a tiny paperback book to Utah from Oregon. She asked to send them separately in small logical containers, e.g., a tube for the stick, envelope for the book. The worker insisted that they send them together instead. Per the receipt the total weight of the items was 1 lb, 8.8 oz. The worker chose a 9lb box to send them together. We paid $38.59 for regular ground shipping for 2 small lightweight items that weighed less than 2lbs. When we went back in a different worker explained that it was that expensive due to the shape of the box, which is why my mom had requested shipping separately in small containers in the first place. We learned our lesson and won't be back here. read more

Why is it so hard to pick up a package? Also, why would it go to the "IN & OUT Market" down the street from the UPS store!? I asked where this pick up was and I all i got was pointed in the general direction. Super thanks. read more

Excellent customer service! Always make Amazon returns simple to process Conveniently located- and did I say great customer service?!

This location is hit or miss. There are some employees that are great. There's one in particular that is very rude and speaks to customers like he's training high school aged employees. Highly suggest an attitude adjustment or new employment. read more

terrible rude customer service and unwilling to take responsibility for UPS bad delivery performance

These guys are constantly making mistakes- came to get my passport photos and ship out an expedited passport package - considering my international trip is in a month. These people put tape over my stamps without me knowing so ten days later I get my package back in the mail because stamps are invalid with tape. Thanks for costing me an international trip and the $200 expedited passport fee. This is the second moronic mistake from this location in two months. Ridiculous. read more

The UPS Store - Shipping Centers Near Me - Wilsonville, Oregon

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Needed to ship a sourdough bread purchase to home and this is always great choice wherever one happens to be during away from home situations. He opened doors about 10 minutes ahead of published time which sure works for me today. Thanks. read more

I needed a notary and luckily found this location. They were really busy when I arrived, and I waited patiently for my turn, when a young lady came out to help and I approached her with my request. She immediately explained their notary service and proceeded to help me out. I have found my new UPS store and suggest if you need help with shipping, this is the place in Wilsonville. My receipt said her name was Kerystenn, she's a rock star!! Thanks Kerystenn! read more

The young lady that helped me literally saved my Christmas. Weather in the Midwest changed my travel plans. I was super stressed when I went in and Kalena saved the day. I cannot thank her enough. My packages should arrive on time read more

The Wilsonville UPS Store on Towne Centre is a lifesaver for me! I've been in there many times, and my most recent visits have cemented my admiration and faith in your services. I had dozens of trash bags full of clothes and bedding for an interstate move that wouldn't fit on a truck. I had to make four trips, I had so many bags! These guys were amazing. They boxed everything up to ship to my new destination, and were so patient with me. I couldn't have made this move without them! read more

Amazon returns couldn't get any easier. Great attention to details on every service I have used: packaging/shipping, passport photos, international shipping, notary -- you name it. This is my 'go to' store for anything that needs to be somewhere else on time. read more

Best staff anywhere! Rick and the gang prove there is hope for the younger generation I wish government ran like this place. read more

Great customer service. Always friendly and professional even when busy which they often are. I've had a box at this UPS Store for a long time and will continue to do so. Thank you!! Recommend!!!! read more

My package I dropped off never was scanned into their system & the worker was extremely unhelpful. Seems like one of their workers is stealing people's packages read more

After dropping off an Amazon return the staff didn't pull the existing labels off and simply slapped a new label on. My package was sent back to my house a day later. when calling the number directly I was simply told to remove remaining labels and bring it back in. Had the associates done their job of looking at the box they would have pulled those off. Upon calling it was shrugged off and I was told to bring it back in. He dismissed their mess up and was less than apologetic. When it's your job you need to do it. read more

This place and it's employees ROCK IT!! I've had a box here for a year and also used them for many other services (Notary, copies, shipping, etc) and their friendliness and customer service is always SPOT ON!! So refreshing! read more

Absolutely terrible customer service! Wanted to charge me for packaging instead of abiding by amazon's free return packaging, shipping and label. I will never do business with this location again. The gal at the from counter was snide, condescending and had no interest in helping me. She stated that it was amazon's wording and issue. She moved on to bigger customers with more packages to ship. The young gentlemen there did assist me in the end and was courteous. I spoke with amazon and they were appalled that I would be charged and that noone would stand behind their agreement. Amazon wrote me an email, gave me a $10 credit for my inconvenience, and told me they forwarded the warranted information to leadership to do an investigation. I was happy to hear that amazon cares about their customers unlike the representatives of this UPS store. read more

The two guys are terrible at customer service. Gnats have better personalities. Will not be spending my money here again

I have used them for shipping and for photocopies. I haven't used their mailbox service. They're easy, fairly efficient, helpful, and friendly, and they get the job done. But they are expensive. read more

The UPS Store - Shipping Centers Near Me - Wilsonville, Oregon

If I could give a 0 star I really would. This UPS store is HORRIBLE. I Tried to drop off three of my packages and they completely refused my business and told me I had to go elsewhere. They wouldn't even take one after I hauled all three boxes in on my own. Terrible. Do not give this UPS store ANY business. read more

I use this store frequently and I'm always greeted in a friendly fashion and served quickly. They are very knowledgeable and eager to answer any questions you may have. The location is handy and there is always parking nearby. I highly recommend this business! read more

This store is very conveniently located for me and the people that work there are very friendly and the service is always fast.

I've had really mixed results seeking notary services in UPS stores. This place was ace. They were clear about the charge per stamp, and were super nice to boot. read more

Bruce and his team have always been awesome and have a smile on their face when a customer walks in. In addition, they have been a great contributor to our community. read more

Rude manager, Rick was unhelpful with a package an employee "lost" / never scanned in. Wouldn't even help figure out what happened to it

I've been going here for over two years and won't go anywhere else. I've moved, and still keep my box there. Bruce and his staff rock! Thanks guys! read more

The older gentleman (glasses and his son goes to OSU) who is working right now was sooooo great. He really made me feel welcomed and was great with customer service. It's my first time at this UPS but if will definitely come back based on his service. I wish more places were as welcoming as him. read more

I use their services very frequently and always feel very welcome when I bring in my items. They have always had those weird size boxes I need and have caught errors on my printing. These are a great group of people. read more

Bruce the owner has really outdone himself he is always so pleasant courteous and prompt. his staff no matter who it is are so pleasant so helpful so patient and this is a really busy store... I would recommend that anybody in the area that needs anything at all whether it's a greeting card package mailed book of stamps post office box they are so awesome please go there you'll be glad you did and say hello to Bruce the owner read more

This store is FANTASTIC! All of the associates are friendly, personable and very helpful. Their store stock is wonderful, seasonally appropriate and some even gift worth! Give them a try. You'll keep going back. I did and do! read more

Always professional and always try to accommodate all of your postal needs. Love having them in Wilsonville! read more

Always friendly and fast, even during the Holiday season. Easiest place in town to ship a package.

I just had the most horrific experience at this location. I went in with my own thick paper to print and art print on. I was assured by the girl there that she could print with it on their printer. After the print jammed twice right in front of my eyes, resulting in my very expensive paper coming out bent and curled with multiple smudges, she expected me to pay for them! She had to go get permission from her manager to let me leave the store rejecting my ruined prints, and when she came back up said "We won't charge you THIS TIME" in a snotty tone, like they were doing me a favor this once, then blamed my paper for the issue. When I spoke to the manager, he blew me off with a "well we aren't charging you." If they don't have the capacity to print on thick paper, a simple "I'm sorry we can't handle that here" would have been sufficient. What a disappointing experience; I will not be back. read more

So I come to this ups store frequently it usually is pretty smooth but lately they have been super up tight about things they have tape out you can use but they tell you after the fact it's $1 ... I do know all ups are franchised owner so they have different policies most ups stores will let you email them a shipping label to print out and charge you like .09 but the ups Wilsonville is $2.49 PER single copy! Yes do print off 10 shipping labels is $25! That's beyond words I get it it's a business but that's up charging convenience a little too much .. then today the owner yes the one who likes to charge $2.49 for a piece of paper told me strait to my family that it was my fault and my bs jd fault that I was double charged $12.22 I had to run my card twice because of chip malfunction but regardless I came back showed him the two posted not pending transactions and he refused to refund me so my bank is handling it I'll have my money back in 24 hours... it's not the $12 it's the principal you can only pinch so many pennies until you give better customer service especially since he has to figure he was gonna have to give up the $12.22 anyway ... very odd way to treat customers id say I'm very hard to make upset but this ups stores management needs a refresh in customer service and morals . read more

The UPS Store is a handy local resource. Today I found out they do document shredding. Yes there is at times local shredding events. As we started the new year and cleaned out files. It was easy to stop by the UPS Store for just a few boxes to shred. read more

I have greatly enjoyed the business I do with this UPS store. Yes, they are expensive, but I feel the quality of service is worth it. I use UPS shipping services for my business, and feel my packages are handled with much care. After dealing with the postal service for a claim, which was obviously their fault, and for which they never covered, I will never trust important items with them again. The staff is very friendly and know how to run this business well. I'm so grateful they are there to serve my needs. read more