Joyce was very helpful...had packages returned due to "address discrepancy". Advised that i should…read morereceive call and pick up on Monday. Next time i will have shipped to a less confusing address. **Edit--Received call less than 2 hours later and picked up package on site.**

This location is a relic. I have driven by here so many times and didn't even realize it was right…read morethere. They have about 5-6 parking spots otherwise you will need to find street parking. They have the drive thru drop bins. The front entrance had multiple steps so if you have difficulty with steps this may be a bit more challenging to navigate. The line was quite long so I was able to drop my package into the hatch on the wall and hope it makes it to its destination without a confirmation receipt. I was able to use the kiosk to purchase more stamps. I live this option that is available making the trips to the post office easier instead of having to wait in line every time. Stamp prices keep rising. I believe we are at .82c each for a forever stamp up from .78c last year.

The line was crazy and I just needed a few books of stamps. Love that they have a kiosk just for…read moremoments like this!

This Post Office is quick and convenient for letter and small package drop-offs, especially since…read moreit's close by. It's a reliable option when you just need to get something into the mail system. If you need to work with an agent for shipping, certified mail, or stamps, be prepared for a wait. The lines for counter service can definitely take some time, but that's a pretty common reality for almost every post office, often depending on how prepared other customers are. It's perfectly functional and gets the job done.

The good- person helping me and owner were courteous and helpful…read more The bad-"Worker X" not involved in my interaction at all & yelled at ne from behind counter that she didn't like my "vibe". She flailed her arms in the air in attempts to insert herself where not needed. She turned to owner and said she will not be talked to "that way". I asked her to mind her own business and finished with clerk helping me to get a duplicate receipt so I could follow up with FE. Yes, the person helping me and the owner explained problems with FedEx & untimely deliveries were beyond their control and to contact FE. I still expressed my discontent as this is 2 days late for a birthday gift. Customers are allowed to express discontent and I thanked the clerk for his time. There was no name calling, raised voices or threats. I just said I'm unhappy. That's it. I've been there numerous times with no unhappy interactions. Worker X has no business working with the public. She has some sort of MH issue that is not resolved and when an unhappy customer is present, she can't handle it. She stormed out of the postal store after I left to the next door business where they sell spirits. Something's not right with her. I hope she gets the help she needs.

Postal and shipping gets hectic around the holidays. This business is always efficient and fast,…read morewith kind and friendly service.

Where do I even begin. I went to ship a birthday gift for my daughter-in-law a few days ago. It is…read moreher birthday in two weeks. When I got there, there were two people working, and the shorter older lady was YELLING at people and telling them to go somewhere else for their services. The younger gentleman was kind, but he wanted to charge me nearly $100 dollars for a small package that wouldn't even get there for over a week. I asked to speak to a manager and they told me he doesn't even come in. I ended up paying that ABSURD amount because my poor daughter-in-law WON'T be spending this birthday without a gift from me. I wish I had read the reviews in here AND the ones on the Google because boy-oh-boy are they accurate. I would rather get on my hands and knees and crawl to the Postal Office than go here ever again.

Very poor customer service with communication, I would give 0 star if there is option, the staff…read moredoesn't seem to like her job. I was before next customer to drop off off and next customer is for passport photos, she told me just a moment without any explanation and walk away... she took advantage of my kindness..... The shipping cost is also higher than USPS Do not recommend this business

Positive - friendly staff…read more However, make sure that you are willing to spend time here if you are going. There is no hurry to get through the line quickly no matter how long the line is.

As a reseller, I frequently visit the Tigard, Tualatin, and Multnomah post offices. While I…read moreregularly receive excellent service at the other locations, the Multnomah post office consistently struggles with staffing and efficiency.On a recent visit, I arrived at 4:45 PM--15 minutes before closing--to ask a quick question. Shortly after my arrival, an employee closed down their window, leaving only one worker to manage a rapidly growing line of customers. The Multnomah location would greatly benefit from adopting the operational practices and staffing efficiency seen at the Tigard and Tualatin post offices.

Mr. Dong Lee still an EXCELLENT employee I even liked the grumpy now retired HERb(God Bless).The…read moreADA situation was resolved after 2 months. Part of me is still angry .It should NOT have been shut in the 1st place. Someone could've got hurt..and in the end when the owner next door allowed disabled people to leave by the side entrance his 'world' did not fall apart. I asked Mr. Lee to tell him thank you..but why is it always so difficult in the first place..for the poor,disabled,eldely etc..just asking

4 stars for this location only because the older Caucasian man is grumpy and rude. Acted like he…read moreknew everything saying they didn't accept my packages because they say "fedex". This was my first time ever seeing this employee. I ship out packages from here with fedex packaging never with any issues from the younger Asian gentleman who has helped me all the other times. Older Caucasian guy didn't bother to say "hello" when he first saw me, he also assumed I didn't want a receipt I had to ask him to print me one and he seemed unhappy about it. As I grabbed the receipt from him i looked at his name tag and thanked him saying his name. He seemed caught off guard I can't remember his name...I'm not a Karen I swear I just expect decent customer service and like to share my negative experiences...He also asked "what are you doing?" As I was taking photos of my packages to send to my customers.... I'd give this location 5 stars (I live nearby) if I was basing my review on location, cleanliness, and customer service from the younger Chinese guy. Thank you to him for always giving great customer service and very helpful! He deserves a raise, the other guy needs to take some notes from him.

Helpful staff, stocked with all the usual packing supplies and greeting cards. This is the main…read morePost Office for downtown Portland and it's quite large with lots of parking out front, and a huge area dedicated to P.O. Mailboxes. They have extended hours, staying open until 6:30 in weekenights, rather than the typical 5mor 5:30pm. My only complaint is the 2nd door to enter is soooo heavy and a challenge to push open for those of us with strength and shoulder issues. They should have a handicapped button to enable easy access for those in a wheelchair, and people like me with chronic shoulder issues. There is a ramp out front for those unable to climb the set of 5 steps.

Helpful and nice people, well-stocked mailing products, clean facility, ample parking.read more

The person did not really help me understand where my package was I had to drive to 3 different…read morelocations

I almost never leave reviews after a single visit anywhere...but I can't stop thinking about the…read moreexperience I had. I arrived in the afternoon a week or so ago (beginning of December) to mail a Christmas card to the Netherlands. The line was HUGE, out the door. There was a single elder gentlemen (and by elder I don't mean OLD, just older than me with white-gray-brown hair, tall, with glasses, wearing a mask) helping folks. He...was...so...patient. And kind. I watched as he helped a younger man who didn't speak any English, pulling out a phone to translate for the young man. I don't know if USPS trains for this (if they do, freaking kudos to you all), but it wasn't just WHAT you were doing it was the WAY you were doing it. Obvious respect for a non-English speaker instead of the usual contempt many folks would have shown. Again the patience, when he didn't hear or understand your question you repeated it in English and again showed your phone and translated via text. I can only imagine how hard it must be to work a holiday shift with a line out the door and maintain your calm, and KIND presence with everyone you spoke to in front of me that day. So yea. Even though it was literally a 30minute wait to buy a stamp to send a single Christmas card, you restored a little bit of faith in humanity for that day. Thank you for your service. Happy holidays.

I had to mail a package and had forgotten the address at home. Lisa, at this location, boxed up my…read morepackage and told me just to call with the info later. I know many places would tell me I was out of luck and to come back with the address. I really appreciated her flexibility and willingness to go above and beyond. angela

I sent a package with a birthday gift that never reached its destination and was offered no…read morereimbursement for the package. When I returned later the employee said the manager would look into it and call me; never received a call. My partner went in to do an Amazon return on my behalf, told the employee that it was an Amazon return, showed them the shipping label, and was charged $115 for shipping. She had never done an Amazon return and didn't know any better. When I went in person to talk about these 2 issues they indirectly accused her of never showing the Amazon return label because they would have done it differently otherwise. Don't waste your time or money going here.