Always courteous. Sometimes the line is long but it depends on the time of day. I appreciate our postal workers!

The new manager is both pleasant and helpful, but there is an Asian lady working there who is consistently rude and either unable or unwilling to answer simple questions. One star off for each poor experience with her. Additionally, the direct phone number no longer works, it rings on and on, until it eventually disconnects. Another star off for that. Ridiculous... read more

I strongly recommend you avoid unnecessary frustration and inconvenience. This is our local USPS facility, and unfortunately, it is the least reliable I have experienced. I have given them four opportunities to improve, but it appears the issue lies with their service. We have had two letters lost entirely that never reached their destination, both of which contained birthday cards with gift cards. We were informed that their machines sometimes damage letters and that we should use tracking and insurance; however, what good is tracking if the items don't even leave their facility? We attempted to send another birthday card with a gift card, which was posted two weeks ago and still has not arrived. This is not the worst case, though. I mailed a letter on October 8th, and as of October 30th, it still has not been delivered. I can no longer rely on USPS given their explanations and the recurring issues with their service. read more

I get it, and I also don't get all the negative reviews for the post office. This is a governmental agency, you're supposed to expect delays and slowness in service. On top of that they've been having budget cuts for years so if you don't live under a rock, you would know this is a common occurrence. That said, I've never had bad service from the employees and this location. Yes, The lines go slow but they're really good at keeping it moving even during the busiest times. Because of COVID-19 they have added screens in between customers and employees. This is a good move because t read more

US Post Office - Plastic liners separate customers from employees. - Post Offices Near Me - Portland, Oregon

Super rude stand-in carrier encountered while trying to understand options for mail apparently stolen from my residential box. Thinking this is my local PO, and wanting to report (both), I called the phone number listed three times, at different times. Regardless, the call rings until you're automatically disconnected, or receive a busy tone. read more

Positive - friendly staff. However, make sure that you are willing to spend time here if you are going. There is no hurry to get through the line quickly no matter how long the line is. read more

Often there is a long wait. The store is understaffed. Those who serve are friendly, usually. read more

Occasionally a package too big for the mailbox will be left at the door, 20ft away. Most often it's just left out in the rain. Today it was a valuable out of print book, left out on the porch rail. Sometimes packages on the porch rail just get blown down into the shrubbery 15 feet below the deck. Other times theyr'e just left to get water logged. 20 feet away, the front door, is the place where UPS and Amazon leave packages - and the USPS, when someone feels like it. Spent 20 minutes trying to call Multnomah station - nobody ever answers. The USPS 800 number is an endless loop, there is no person there. read more

Friendly neighborhood post office. The passport guy Cody is hilarious! Definitely puts customers at ease about the process and explains things simply so we can get things done without major confusion. If theres a form we are missing, they will prioritize you in line so you don't have to fill it out and wait again. The team really does their best here, despite 10-15 min lines. Could use more staffing, but pick an early hour and your visit should be quick and easy. read more

I print my own shipping labels to have my packages ready to drop off in the drop box. Today it was broken. I went in and one person was at the counter but then went to go get some form to fill out as she was directed. I attempted to ask the tall unnecessarily rude clerk with the pony tail if I could drop off my package. I didn't interrupt his transaction with the customer as I previously said, they were getting some forms to fill out so they were not currently at the counter. He told me to wait in line as he was "helping another customer" but, as I said, she wasn't currently at the counter. So I waited and then noticed they had a spot further down at the counter for "parcel drop off." That was all I needed to know. He could have simply directed me to the temporary package drop-off and I'd be on my way. But instead he chose to be obstinate and rude. I let him know that's all I was looking for and he started yelling at me. It took a lot more energy for him to be nasty when all he had to do was direct me to where the temporary package drop off was. read more

I dread coming to the Multnomah post office, and somehow, the experience is always worse than I fear. Growing up, I loved visiting the post office - particularly for the unique smell that only post offices seem to exude (is it the stamp glue?). And I much prefer the idea of using a public mail carrier over a private one. But alas, my childhood memories and my values are shattered every time I visit. The lines are always so long, with only 1-3 people working at a time. And without fail, I always have a negative experience. Most recently, I scheduled a timed appointment for a passport. Upon arriving, I waited about 10 minutes in line only to find out that their camera was broken, so I was sent on a wild goose chase to get a more expensive passport photo taken elsewhere and then return to complete the process. And I could go on, but I'm already getting stressed just thinking about my past experiences here. Do yourself a favor and try to avoid this post office unless you only plan to put a package or envelope in the mail. read more

Long story short, I drive 20 - 30 min to avoid an employee at this store. I came to this location to send some books to an online book seller. The instructions said that I should not need to print the label or pay for the box and related shipping. I am the first to say I do not know how shipping/this process works so I grabbed a USPS box and waited for about 20 min in line to get to a full service counter and ask how I should complete the process. I was cut off before finishing my question, and told that everything I needed including tape were on the USPS box. I was also told I was "expecting to much" when I tried to ask how to tape/appropriately pack the box. I went to the back of the line and tried my best to tape it. I then waited for another 20 min, and unfortunately, came to the same guys counter. This is where he proceeded to tell me how counter-intuitively I taped the box (he was right, but this is also why I tried to get guidance BEFORE taping the box) and that I needed to go and do it over again... a second time, still without any guidance & pay for more tape or both boxes. When I was exasperated and told him this is why I waited to go through the line the first time, for guidance from an all service counter, he again said I was asking too much and how he had never seen someone tape a box so poorly. I expressed my frustration and said ok, thanks, to leave, HE KEPT YELLING ABOUT HOW BAD I AM AT TAPING A BOX. I asked him to stop chastising me and he continued to, until I exited the building. Usually the staff here are super helpful, even if we need to repeat things for clarity, or patiently work through the process, but never have I been insulted for not knowing how to ship a box, nor being told I expected too much when I went to ship said box. That day, I ended up not shipping anything, unpacking the box and leaving. It took 2 weeks for me to try again and I drove to 2 locations, each 20-30 min away to avoid this location. I also bought my own box elsewhere and printed the QR label separately to avoid this experience. If I can avoid it, I'll never come here again. read more

US Post Office - Post Offices Near Me - Portland, Oregon

Had already multiple past negative experiences in this office. Since it is the nearest one, I went back again to send a parcel. After I picked up a box and placed my stuff in, I was looking some soft materials in my car to fill the gaps. The clerk started yelling at me behind her counter. Nowhere had anyone called me in such a way with no respect at all. I came back to her, and she said this box is for purchase assuming I would take it away without paying! I told her I need to pack BEFORE sending it! She is so rude, not knowing how to speak to customers. I reserve my additional words here. read more

lately I've had a couple decent experiences here. It is the closest P.O. to my home, so it's a nice walk and if there is a long line, or I simply don't want to wait I turn around and leave. Today, I planned on just mailing bills, then thought I'd look inside, always can use some stamps. Not a customer inside - the main counter. So I approached, joked with the teller there was no line and I selected some new stamps. Awwww! Fun to pick and choose, I went with the Sesame Street edition. I'll be hard pressed to use these up - anyway, no frills. I haven't really had complicated transactions here. Once I tried entering a bit earlier than they opened and clerk firmly said they weren't open yet. Opening hours are a bit weird. Like 8:30 instead of 8?? read more

US Post Office - Sesame Street Stamps ! - Post Offices Near Me - Portland, Oregon

I've had great mailman for decades. A new mailman leaves a note telling me I owe 44cents. Ok. Next day I go to the Multnomah office! Paid the 44cents. But! They can't find the letter. read more

I am so frustrated and angry with this post office The 3-4 people at the counter can barely speak English and when you are wearing the ridiculous "face diaper" You can't understand them. They have lost valuable packages in the past and there is no accountability. The final straw for me was the other day I went in and wanted 2-day shipping, but the clerk told me they couldn't guarantee it, so I went and spent $51 for overnight shipping, and it is still not delivered. I went to the post office 3/2 and wanted my $$ back, but I was told that due to weather they couldn't give me my $$ back and guarantee overnight delivery?!! WTH?! I was angry and upset and if that clerk had originally told me this I wouldn't so mad. They have no accountabilty and we the customer are not their concern adfskfdasklfjadsfjdskafakldsfj!!!!!!! read more

$200 USPS money order they can't cash because they don't have the money. So their policy is tell you "come back around the first of the month we can do it then." That was as useful of advice as farting to keep dry in a hurricane. Btw don't ask for the manager because they will tell you about how to open a bank account and it is not really their job to deal with money. That is other than the logo of the money order is the same as their name tag... read more

US Post Office - Post Offices Near Me - Portland, Oregon

I know this post office needs a facelift and better conditions for the postal workers inside but with the budget cuts the postal service has had for years now I am impressed with the friendliness of the employees and they do move us along pretty efficiently and politely. Kudos to the newer male employee (by newer it may have been a year or two now, lost track during COVID!) he is spot-on, friendly, articulate and you can definitely hear what he is helping you with even with his mask on:-). Thanks Multnomah P.O. read more

Staff are hard to understand because of their foreign accents. One staff member inverted my package to check something under it even though I told him not to. Use their other locations. read more

Disgraceful. My recent favorite - it appears that they shredded one of my packages, lost or removed the item that was in it, then stuffed it with pens and delivered it anyways. (It definitely did not contain pens when it shipped.) I would expect this standard of service in certain other parts of the world, but this is well below par for the United States Postal Service. read more

Great Post Office. While in a short line, I watched a helpful clerk help a customer tape up his package. When it was my turn, the hand held scanner didn't work, so the clerk tried another scanner that did. read more

US Post Office - Plenty of mailing supplies. - Post Offices Near Me - Portland, Oregon

By far the worst post office I've ever dealt with in over 15 years of living on my own. Absolutely disgraceful, rude counter service, carriers who lose mail and leave packages in random places, and absolutely no solutions or fixes for any complaints. My mail gets randomly marked as "undeliverable" despite being perfectly fine and I have lost packages and important documents on multiple occasions due to incompetent, untrained carriers. AVOID THIS POST OFFICE AT ALL COSTS! Just go to Tigard or somewhere else nearby. You'll thank me. This post office should be closed down. The amount of errors and issues I've had with this carrier in only a couple years are astounding. They should be ashamed of themselves. read more

I drop off a ton of poshmark packages here because i have to. They are all priority two day. Every single package despite being dropped off over the weekend whatever, they will not ship it out that same day they have it. Only the next day which is not technically two days. Now its three and thats not the service people are paying lots for. Scam and disgustingly slow shipment for a place that makes their primary profit from that you think they would do so effeciently read more

Worst post office ever...again. One kiosk to mail a package and it doesn't work. So frustrating.

I hated it there!! It was messy and dirty, and no one was wearing mask!! The customer service was horrible!! They kept on crossing out names and making us rewrite EVERYTHING!! Would NOT recommend coming there read more

Why would one write a review for the post office? Because I needed to warn everyone to stay away from this location!!! This is by far the worst post office, I have ever been to. It doesn't matter what time of the day you go, there always seems to be a line. When there is a long line you would expect there to be a couple different post men/women, but no, there is usually only one sometimes but rarely two. They always work extra slow, it's like watching paint dry. The lady only wanted to buy some stamps why did it take ten minutes? One of the ladies that works there is extra horrible, I have heard her up sell expedited shipping because she kept telling the confused lady that priority would take 2-3 days expedited would still take 2 because it was a Saturday, but it was an extra 20 bucks. Don't confuse little old ladies and sell them postage they don't need!!!! I came in one day and the line was to the door. There was a couple that apparently only goes to the post office once a year because they had over 20 packages but to different people, that were only half wrapped and they had no clue how they wanted to send them. I'm sorry but you can't block a whole line nor should you be allowed to block a whole line for 45 minutes!!!!! Everyone in line kept making angry comments. My two really bad experiences with the horrible lady that works there: First time- I went to ship a small box to my friend, went to pay with my credit card, that has see id on back instead of a signature. She told me I had to sign it otherwise I couldn't pay with it. I told her I don't sign my cards because my info was stolen before and I want them to check my ID, I showed her my ID proving it was my card. She said no I had to sign it or I couldn't pay. Whatever I signed it and as soon as I got to my car I wiped off the signature. Second time- waited in line over an hour to send out a box to my best friend for her birthday. She asked if there was anything fragile I said yes, anything liquid I said no. Then she began to shake my box multiple times after I told her there was a fragile item. She said are you sure there is no alcohol in here. I said no. Then she continued 4 different times each time raising her voice louder are you sure there is no alcohol in here as she kept shaking my box. Then she asked me what was in there. Oh I'm sorry that's personal, I don't have to tell you what's in my box as long as it's not a bomb. Finally she put the postage on it but put it off to the side. After she did that I thought of just asking for my box back because I knew she was going to do something shady. Low and behold my box disappeared for over two weeks!!!!! Two freakin weeks. I have never had a box disappear with priority mail. When I go to the post office I don't go to be interrogated, I go to ship a package. This location is right near my apartment but never ever, ever will I go back! read more

US Post Office - This is literally the worst post office - Post Offices Near Me - Portland, Oregon

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Terrible service. They routinely deliver my neighbors mail to my mail box & deliver my mail to my neighbors. They filled my box with bulk mail while i was out of town & decided to retain my mail in the post office. I picked up my mail & requested continuation of service. They have failed to resume service. It isn't possible to contact them over the phone & there are always long lines. They don't provide a way to register complaints because they are aware their service is awful... They have less than banker hours, not open on Saturdays. read more

I guess it's pointless to review a post office on Yelp--unlikely that the postmaster general is reading this. But this PO totally sucks. Terrible service in person, with long lines and plenty of attitude, and for anyone who lives in the neighborhood; some days they just straight up decide not to deliver any mail. What is this, Seinfeld? Should I be wearing a bucket? Mail is constantly misdelivered to my neighbors. Nobody's listening, but whatever, I feel a little better now. read more

Worst post office ever, lost two packages for my business . I had to file a claim for lost mail. Then had specific notes on my account to deliver all packages directly to my office........ had a packed delivered today, not to my office by to my mail room after specifically saying not to do that so there would not be anymore lost packages. You guys are terrible. Thanks for nothing. read more

A swimsuit that I ordered for my daughter's swimming party was slow to be shipped by the company, and when I tracked it, I found that it was at this post office, out for delivery on the day of the party! Because our mail usually arrives well after the party was scheduled for, I hustled to the will call door. I rang the bell even though it said it wasn't open until 10am on Saturdays (it was 8am). A very nice young man answered and looked everywhere for it, but could not find it. While I didn't get what I wanted, he went above and beyond, and I appreciate it. read more

The window service is good. The employees are helpful. This is a very busy post office with hundreds of customers daily. But the parking and exterior is shabby and neglected. A storm sewer blocked for years makes a large puddle in the parking lot. In Portland it rains. In Portland storm sewers need yearly cleaning. This puddle is very large and makes it both hard to walk and park without getting into it. There are several shrubs and trees with dead branches that need trimming. The weeds proliferate. The handicap parking sign fixture knocked down over a year ago is now covered with an orange safety cone, not replaced. One side of the exterior door was not working and needed an adjustment for years. The vestibule carpet had a hole for more than a year. Why do needed repairs take so long and some never get done? Do any of the postal workers ever look in at the parking area or the front exterior to see what's needed? read more

I recently started doing depop and selling my clothes. Whenever I ship out a package I just drop it off with the label and it's super easy. When I have to write out the address and ship it out the workers always make sure I get the best deal! Sometimes even change my packaging for me so it's cheaper. 100% recommend this post office read more

They have stepped up in this time. They have masks, plastic screens, and hand sanitisers available. They work quickly to get things resolved

I was at this post office to pick up a package that couldn't be delivered to my residence because I was out. The people here are courteous and efficient, with a professional attitude. The woman who helped me was thorough in following correct procedures, asking me for i.d. and checking further with appropriate questions to confirm it. She was pleasant without being chatty, and wished me a good day. I was impressed by her competence. I observed the woman at the adjoining counter, and she was likewise courteous, competent and professional in her interaction with the customer. This is a TREMENDOUS IMPROVEMENT from the staff I had dealt with at this post office some years ago, whose attitude was atrocious, and lack of work ethic was infuriating. read more

I was told by my mail carrier that she took my package back to the Multnomah post office because she was "unable to deliver it" because my apartment building has switched to Parcel Pending lockers. (The switch is supposed to take place tomorrow, not today.) I was told the package cannot be redelivered and I have to pick it up at the Multnomah Post Office. But I have no car and would have to take two buses to get there. Also, I am physically unable to lift and carry a heavy package. When I tried calling the Multnomah PO to speak to a supervisor about working out an alternative, the phone was answered by an automatic system and when I indicated I wanted to speak to an operator, the phone rang for two minutes with no answer. I tried again. Same result. read more

I live within 2 blocks of this post office and gave for about 9 years. I have had to go there for various reasons, ranging from picking up certified mail to having my minor son have his passport photo taken. I get anxiety even in the parking lot. The thought of dealing as long with the incredibly rude and hostile counter staff is almost panic-attack inducing. I am not racist. I am not unfriendly. I am not expecting to be waited on immediately. There are two women that work there that could be spawned from the Devil! One is an Asian woman, the other is caucasian. Both are middle-aged. You cannot catch their eye to even say hello. They are like Cold-war militia in Soviet Russia in their approach to people. This is not a neighborhood that has vagrants or anything. There is never anyone in line (usually very long, slow, lines) who seem any different than nice, decent, polite people. Yet, I swear, the counter staff go out of their way to move as slowly as possible and have a personal goal of being as miserable as humanly possible while in an upright position! I LOATH going to this post office but, at times, it gas been unavoidable. And, why should I gave to drive toTigard to take care of simple matters like mailing a package when I can walk down the hill and be there in 4 minutes!? It is almost comical how bad the service is! And, God forbid, you should have a question or not understand what they have said in low, growling tones! I was relieved, almost, to see that other people gave had similar experiences. It is enough to give you a complex!!! I had to rate with at least one star to post but, really, I would give it 1/8th of a star because it's pretty clean. read more

Consistently rude service. I've been going here for years because it is my neighborhood USPS and I've never received friendly service- no salutations, no smile and worse they don't take the time to answer questions. And, the website gives inadequate information. read more

Can I give a negative star review? The postal carrier repeatedly jams packages in the parcel locker next to the lock and I am unable to remove. This person also wads up the maile when putting in the box - even though it is emptied nearly every day. This has been going on for years, and management simply doesn't care. read more

A package I was expecting to give to someone for their birthday sat at the post office for just under THREE WEEKS. The tracking information only said "delayed" so I tried calling the post office to figure out what was going on. Every time I press "0" (the option to speak with someone), it just rings and rings and eventually gives me a busy signal. I'm just trying to figure out where it is and why it's taking forever to get to me. Why was is just sitting there for weeks?? read more