The clerk was very kind. She answered all my questions. The line moved quickly. One of my best post…read moreoffice experiences ever!

Your driver can't read! Totally visible sign asking to NOT ENTER DRIVEWAY. Why? Because we have a…read morevery difficult drive to get out of. Ya, he found out. NWXT TIME THE DOG COMES OUT.

Vacation hold service | rude staff…read more I come here often to mail packages. I've placed a hold on my mail delivery many times, but this last service was frustrating. First, they started holding my mail two days before the selected date. I needed my packages to be delivered before I left on my vacation, so that was not helpful. Why even ask the start date if they decide the date of service for you?!?!? Second, I opted to pick up my mail when I'm back. I came back from vacation a day late. I tried to pick up my mail the next day and am told the mail person is delivering it for me. Again, why select online that I'll pick it up myself when they're making the decision for me?!?! In the past, I've interacted with the staff. One older lady who has worked there a long time said, "your package needed a signature and wasn't delivered because of your door sign. You haven't removed that?" My sign says not to knock or ring the door bell, please. There is a reason for it and it's because I have a sleeping baby. Yes, lady, I will keep that sign up and it's none of your business!!

I made an appointment to get a passport and waited weeks for the time to come. I read all the…read moredirections carefully and had all my paperwork ready. They made me stand there and wait for the exact time of the appointment, even though they weren't doing anything else. The passport appointment started out OK, until they revealed something shocking that they hadn't advised me about in any of the instructions: The only payment they can take is cash or money order. This is a crazy requirement considering the high cost of a passport, and no one carries that kind of cash with them nowadays. I made a mad dash to some banks and my home and somehow managed to scrape together the cash. But when I returned to the post office, I was informed that the passport person had simply run off without saying a word to me, and now there was no one there who could help me, plus it would take weeks for me to get another appointment. This office robbed me of hours of my time and accomplished nothing. I drove 15 miles to find a Post Office with people who actually knew what they were doing, and they were able to get the whole thing sorted out even without an appointment. As a final bonus middle finger, I have no idea if I owe them money for the pictures they took, since they bailed in the middle of the process. I called them to ask, and their phone just rang and rang. No answer and no voicemail.

What can I say... it's a post office. So I can't really give them five stars because everybody…read morehates going to the post office. It's right up there with going to the DMV or for some people, even the dentist. However, I don't think it's fair to give this location a one or two star rating simply because going to the post office is generally a pretty miserable experience for everyone no matter which way you slice it. That being said, as far as post offices go, I feel like this is one of the better locations. I've never had a bad experience that related to any of the people who work here. If anything, it's only been because of having to wait for a while due to there being more people needing assistance than there were employees available to help. But that's just the nature of the beast. So if you have to stop by a USPS location anytime soon, I just want to say a) I'm sorry for your loss, and b) go here instead. It will make the pain a little more bearable, I promise. PS - A special shout out to Dawn at the front counter who helped me with shipping my packages today and made the entire process quick and painless. Thanks, Dawn! :)

This is my go to Post Office because the access is easy, it's near Costco (so I got gas then came…read morehere,) and it's always easy. All I had to do was mail some important documents to DOJ for the state for my job and a gift for my bestie in CO. The staff is extremely friendly here, versus the downtown Beaverton location, and I have never waited long. Service is on point. And hey it's cheaper than ups and FedEx. I ALWAYS get tracking!!!

Arrived here earlier than expected for my appointment, which Heather eagerly assisted with…read more Heather completed the task in an efficient and timely manner. All while demonstrating patience and empathy as it was my first time here. I decided to come to this location for my service as recommended by a friend who also had a stellar experience here. Along with shipping services, they offer notary and finger printing services as well. Inquire ahead to confirm pricing as they may vary per services required. Thank you again Heather, you made me feel comfortable and welcomed. Kudos on a job well done!

Showed up at 5:55p with 5 mins left to close. The employee locked the door upon my arrival and told…read moreme to come back in the morning. I kindly asked to ship my FedEx item as I was leaving for a trip early morning but she refused to help. Don't say you close at 6p and turn customers away at 5:55p. It's ok, I'll take my business elsewhere.

Dropped off a return package for Zappos. Very different experience than I've had in every other UPS…read morestore I've been to. The owners were generally service oriented, wanting to win long-term customers The employees at the location were fine. AJ the owner seems to be pennywise and pound foolish. I hadn't taped up the box and his policy is to charge two dollars for tape. That is clearly his prerogative as a business owner. He got his two dollars of profit from me a now one time customer. My experience made be wonder how UPS vetted their franchise owners -- so that they didn't risk tarnishing their brand. It also made me wonder why Zappos's would use UPS for their returns versus their parent company Amazon's own return system, which is so much more customer oriented. If I choose to use UPS again, it will be a different store, but more likely will pick an alternative

I was in a pickle and needed passport photos fast -- this UPS Store saved the day! Super quick,…read moreeasy in and out, and very efficient and helpful staff. I've since started using them for printing projects whenever I'm in town on business, and the quality and service have been excellent every time. Highly recommend! I won't be going back to Staples.

I've been standing here for 20 minutes , rang the bell 3 times and no response. I can hear people…read moretalking and working behind the door and it's 10:30 AM on a Wednesday. Wow.

I have had pictures of my mail for about 4 days and nothing in my mail box so who is paying my…read morebills??? I have had no complaints ever and now this mystery absence of mail. why? phone message is impossible so why do you even show a phone number??? thanks.

I visited this location to mail a small clothing item that could easily fit in a small envelope. I…read moreselected a Priority Mail envelope and politely asked the associate if it was the correct option to use with my prepaid label. Unfortunately, the interaction that followed was both unprofessional and upsetting. The associate responded in a condescending tone, asking, "Do you know how to read?" and repeatedly quizzed me on the labels in a way that felt demeaning. While I understand that I had selected the wrong envelope for a ground shipping label, the way this was communicated was inappropriate. When I asked what I should use instead, I was told I could purchase an envelope and tape and that I should "come back more prepared," with a suggestion that I use materials from home or at my workplace. At the time, I was the only customer in the store, so there didn't appear to be any external pressure or reason for the dismissive behavior. I don't mind paying for necessary supplies, but I do expect to be treated with basic courtesy and respect. This experience left me feeling very uncomfortable, and I was genuinely upset by the interaction. Due to this experience, I will be avoiding this location in the future. I hope management addresses this, as customer service should reflect professionalism and respect at all times.

This is not the usual USPS location I go to but out of convenience, I stopped by on a Friday…read moreafternoon. There were about 5 people in line in front of me. There was only one person working so it took about 30 minutes for me to get to the front of the line. I overheard the worker saying they are understaffed. Customer service was not great. The worker was rude, impatient, and seemingly burnt out when I got to the counter and needed to ship off a box. Unfortunately, I would not recommend this location.

Most of the reviews here are relating to drivers etc NOT this actual location and the people who…read morework here. I've been coming here for years and the employees are SO nice and helpful!

The staff at this ship center is fantastic. They are totally helpful when I have done a shipment…read more They are also totally helpful when I have had a shipment held at this Lake Oswego location, in order to have a secure pick up of a valuable parcel. FedEx systems also manage shipments better than brown. They hold shipments in a secure location such as this at no additional charge, easily with their on-line app. On the other hand - - - Anytime brown does anything extra, they want to charge you more, even when I am having a shipment held for pick-up and by doing so, I am saving them from doing an an extra trip to do a delivery with a signature required parcel. Brown is stupid beyond belief in this way. I wish everyone used FedEx, they are so much easier to work with ! ! ! Note, also, I have never had FedEx damage a shipment, and Brown has damaged a significant percentage of shipments they have carried. I actually bias my purchases from companies that use FedEx and avoid dealing with brown. . . .

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.