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US Post Office

1.6 (29 reviews)
Closed • 8:30 am - 5:00 pm

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After shot with "better taping" per their standards
Melisa E.

I've gone to this location many times as I live about 5 mins away. Lines are long and there are usually two gals working the counters always talking about "well, I'm going on break as soon as I can.." I don't mind it because I never really need anything major, HOWEVER, I recently had to mail out a rather large package. Not knowing my options, I went in and tried a couple different boxes and found one and taped it up. I went to the counter, the woman confirmed with me I had the right box size, right postage and my package would get there in 3-5 days, as I paid for the appropriate postage. Went out of town and came home to find the box (almost opened and crunched)return to sender due to "lack of postage". Went back to same location, was given a hard time because "the box is the wrong size;I should have known better, the postage fell off.." it was an UPSETTING customer service exchange. Wanted to charge me the $50 postage charge again; just wasn't a good experience. Think twice before sending precious cargo via this location. Side note: I went to the Lake Oswego location to see if they could handle their mistake; they weren't able to (due to buying postage at Tualatin) but NO LINES, VERY FRIENDLY, PROFESSIONAL.

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2 months ago

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1 year ago

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4 months ago

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5 years ago

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7 years ago

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10 years ago

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11 years ago

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9 years ago

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10 years ago

Employees refuse to answer phone. Phone is eventually left off hook after ringing 50+ times.

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US Post Office

US Post Office

(37 reviews)

I went in with my income taxes all sealed up, return label, I needed to send them certified, return…read morereceipt. I've had so much trouble with the rudeness of this particular branch that I avoid going to the counter at all times. I only use the kiosk. There is a employee there named Paul who thinks he runs the place and is incredibly snotty, rude, condescending, and basically just a know at all. I've had encounters with him before. I made a complaint and talked to some gal at that Branch over the phone, and then I reached out to operations management which Jessica provided me with the email. After I told him my story he never ever ever responded. This is our postal service at work, you got to employee who most likely runs customers away, and an operations manager who doesn't return emails. This is why nobody wants to use USPS, they would rather use UPS and FedEx who are in my experience over the years the friendliest nicest people you could ever work with. Avoid LO.post office if you can

This was my first visit to the Lake Oswego Post Office…read more While there was a fairly long line when I entered, I was impressed with how quickly the team at the post office managed the line quickly, with a smile and expertise. My turn came quick and I was created with a smile and a very helpful individual. This may become my preferred post office going forward not only for the convenience of Location to home, but because of the service level, efficiency and smile!

US Post Office - postoffices - Updated May 2026

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