I really like our postal carrier he's awesome. But I just…read moresaw one of your new clown mobiles who came up with that design. They should be fired not joking it looks like someone really like The movie Grinch who Stole Christmas because that design belongs in Whoville. Our carrier gets 5 stars

This location is the worst. They try and close and lock the doors before 5 pm discouraging folks…read more They are always out of product the lobby is a mess. And the outside is atrocious. They removed all the beautiful trees and now let weeds grow rampant. Who is the post master here? Yikes... smh

my mail carrier just flat out chose not to deliver my package. tracking says they tried but there…read morewas no secure area which is BS because we made sure the delivery was scheduled when someone was home. plus I have 24 7 recording that shows not only was the delivery not attempted but I actually never even saw a mail truck at our neighborhood box that one of my cameras has a clear view of. So now I have to reschedule my delivery, and hope the lazy government employee actually brings it, or go pick it up, which if I wanted to go get it I would have just gone to the store. As I tell my trainees there are cameras everywhere so assume you are always being watched USPS should takes this into consideration when lying about deliveries.

USPS employees should check their temper and fix their attitude. After waiting at the call door for…read more15 minutes, at 530pm, I asked a gentleman taking mail in from the outside box to grab a package that wouldn't fit in the drop door after hours. I work 12 hour shifts and will not have time to meet them during business hours for the next two weeks. He took it, and forcefully slammed it into his cart mumbling under his breath as he walked away. Be upset sure, I also get held over at work past the end of my shift and I understand how frustrating it can be to be asked to do more. But to neglect my package and or try to damage it is grossly inappropriate. Do better.

The local agents and the supervisor were very helpful and friendly even though I wasn't able to…read moresolve my issue.

I've been trying to get ahold of someone an entire day, calling the number the customer service…read morehave me and no one has answered. It would ring for a few minutes and hang up on me. I've honestly tried from 10:04am to 3pm. The worst service I'd say.

The mailman in our area constantly shoves oversized packages, that should be put on our porch, in…read moreour neighborhood mailbox. We have asked the Newberg facility to have him stop and it's still happening.

I had a problem with getting my mail forwarded and I wish I had her name young woman came out and…read moretook my info in detail and find out what was happening. I appreciated the great customer service.

So what's the point of having lobby hours, and kiosk hours if you're gonna just close it early…read moretoday, on Sunday, @ 4:50 PM (when I arrived), door locked. how about you? Just stop and leave the PO Box access 24/7 again this is getting old. About four more people arrived and I told them it was closed and they said "it's not even five yet?"

Postmaster is unbearable and rude. Yelled at me insisting I could not forward mail from an address…read moreI lived at and received mail at for 16 months. Had a package marked delivered this week yet not on doorstep or in locker. Now they can't even track it. I have never had issues with missing mail or damage like with the service of 97128, the worst postoffice in Oregon

Literally life savers! Michael is the best person you could ever want work at a post office or…read moreanywhere! So kind and unbelievable helpful. It's seems though the label was put in wrong on the end of my post office without a full address when scanned from eBay and he helped so it would get the correct place without having it be sent back. Above and beyond he went of my expectations! Absolute the most wonderful experience one could have had or asked for! I'm very grateful for this post office and Michael's help! I would recommend to everyone I know and do recommend to everyone I don't! They value their customers! If you need help or to ship anyone out here is your place and Michael is the worker every business would be pleased and blessed to have!

They couldn't spare a piece of tape for the top of my box. Made me go back home and get a tiny…read morepiece of tape so they could put a label on it. Absolute waste of time.

I would do one star if I could, walked in and asked about a missing package and the lady was…read moreabsolutely awful and definitely needs to get fired immediately her behavior was disgusting. and she wouldn't even attempt to look for my mail or answer my question.

Antiquated crappy business model. Stop sending people junk mail they do not want. Without…read moregovernment bailout this would not survive. Took six months and five attempts (both dropping off change of address form and doing it online) to forward my mother's mail.

When it takes 22 days to get a letter 40 miles from Carlton to Portland somebody is not doing much!read more

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.