So what's the point of having lobby hours, and kiosk hours if you're gonna just close it early…read moretoday, on Sunday, @ 4:50 PM (when I arrived), door locked. how about you? Just stop and leave the PO Box access 24/7 again this is getting old. About four more people arrived and I told them it was closed and they said "it's not even five yet?"

Postmaster is unbearable and rude. Yelled at me insisting I could not forward mail from an address…read moreI lived at and received mail at for 16 months. Had a package marked delivered this week yet not on doorstep or in locker. Now they can't even track it. I have never had issues with missing mail or damage like with the service of 97128, the worst postoffice in Oregon

Antiquated crappy business model. Stop sending people junk mail they do not want. Without…read moregovernment bailout this would not survive. Took six months and five attempts (both dropping off change of address form and doing it online) to forward my mother's mail.

When it takes 22 days to get a letter 40 miles from Carlton to Portland somebody is not doing much!read more

They couldn't spare a piece of tape for the top of my box. Made me go back home and get a tiny…read morepiece of tape so they could put a label on it. Absolute waste of time.

I would do one star if I could, walked in and asked about a missing package and the lady was…read moreabsolutely awful and definitely needs to get fired immediately her behavior was disgusting. and she wouldn't even attempt to look for my mail or answer my question.

The mailman in our area constantly shoves oversized packages, that should be put on our porch, in…read moreour neighborhood mailbox. We have asked the Newberg facility to have him stop and it's still happening.

I had a problem with getting my mail forwarded and I wish I had her name young woman came out and…read moretook my info in detail and find out what was happening. I appreciated the great customer service.

Great all the time because of extraordinary service from the general service and counter clerks in…read moreparticular.

Most the employees are nice, but their employee Carlton is overall rude, will automatically charge…read moreyou the maximum price he can for shipping without offering options, and often reeks of poor hygene. For a better experience just post your packages from the Newberg post office.

The employees have been kind and helpful every time I am in, even on days that there's long lines…read moreand they've clearly been really busy or short on staff.

I tried to speak with a service representative. spent half an hour fighting the robot on the phone…read more this is by far the worst experience I've ever had. I cannot believe this level of unprofessionalism from a company. fix your phones. let us talk to a real person. there was literally no option at all to speak with a representative. there's gotta be some violation because of this. the value of this company is garbage and I'm pissed. do better USPS.

Incompetent jerks! Refusing my mail & packages for weeks for no reason. Bad communication at the…read morecounter. Lazy old mean man you can't even understand. I just moved here. I hate them! They sent my stuff to China!! WTF!

my mail carrier just flat out chose not to deliver my package. tracking says they tried but there…read morewas no secure area which is BS because we made sure the delivery was scheduled when someone was home. plus I have 24 7 recording that shows not only was the delivery not attempted but I actually never even saw a mail truck at our neighborhood box that one of my cameras has a clear view of. So now I have to reschedule my delivery, and hope the lazy government employee actually brings it, or go pick it up, which if I wanted to go get it I would have just gone to the store. As I tell my trainees there are cameras everywhere so assume you are always being watched USPS should takes this into consideration when lying about deliveries.

USPS employees should check their temper and fix their attitude. After waiting at the call door for…read more15 minutes, at 530pm, I asked a gentleman taking mail in from the outside box to grab a package that wouldn't fit in the drop door after hours. I work 12 hour shifts and will not have time to meet them during business hours for the next two weeks. He took it, and forcefully slammed it into his cart mumbling under his breath as he walked away. Be upset sure, I also get held over at work past the end of my shift and I understand how frustrating it can be to be asked to do more. But to neglect my package and or try to damage it is grossly inappropriate. Do better.