Sloppy and unprofessional. A person came in trying to return a UPS package of medicine delivered…read moreto her by mistake. They told her to just throw it away. She left it in the store and they chased her outside to make her take it. I was about to rent a mailbox there and changed my mind. I've had a UPS mailbox in Bend for 9 years and have had a great experience.

I've had excellent experiences at this location. There is a expense to have such resources at handread more

Understaffed. Long lines. Amazon returns in regular checkout line. 15 minutes plus per person in…read moreline.

I go there frequently and this store has great employees and they go out of their way to help you…read more. I've been a customer for 7 years and have found them not perfect but will do anything to help.

I have had a mailbox here for almost 6 years I think... this staff is amazing so helpful-I get lots…read moreof packages because I am disabled and so I order many things online and they are so accommodating and help me so much! These people work very, very hard and do such a great job! I just realized I hadn't maybe reviewed them yet so I wanted to do that. Thank you to the team. I am so happy I don't have to go anywhere else! It's always fun to go in and pick up my mail because it's like saying hello to my friends!! great job and I'm so happy for your growth over the last several years and I would expect it to continue. Great service is the first step and accuracy and helpful people and happy staff is the way to do it!

Always helpful and professional. The team at the Mail Room always provide wonderful customer…read moreservice - we've been clients for years and I am glad they provide such a great service for Newberg. This ranges from notarization services to mail services to packaging up large shipments.

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

This review has been updated…read more They had a simple job to do: make a brass plaque for my deceased dog's urn. The surface of the plaque was to be brown with brass lettering. I made a special trip to their store to pick up the plaque, eager to finally add the memorial plaque to the urn. Imagine my disappointment and frustration when I was handed the plaque and discovered that it wasn't brass but steel. I showed the plaque I wanted to staff when I placed the order so they could see how I wanted the plaque to look. I wasted time and gas driving to the store to pick up the plaque that now has to be redone, which means I have to make another trip to the store. And now I have to wait several days before I can pick up the plaque and finally add it to my dog's urn. I won't be doing further business with Copy Cats if I can't rely on them to do a simple job right the first time. I have updated this review and improved the rating to reflect their willingness to make things right. The redo of the plaque looked really nice, and they chose not to charge me for the plate. It shows that they value good customer service. I would have given them four stars except for the fact I had to wait five days before making another trip to the store to pick up the plaque, which held up completing my dog's urn. The manager, however, was very apologetic about the mistake and said he'd use it as a staff training situation. Because they chose to make the effort to satisfy this upset customer, I am willing to try them again.

Needed a page printed from a document, fast easy, very personable service. Will recommend for…read moreoutstanding and quick services. Great local spot with a wonderful staff and comprehensive facilities to meet a variety of needs.

We hired Harris Restoration following a dishwasher leak, based on their strong reviews, but our…read moreexperience was very disappointing. Work was performed multiple times without prior approval or any written scope changes. Communication was extremely poor--many of our calls and emails went unanswered, and we often had to follow up repeatedly to get basic information. We also found ourselves continuously having to check if they were doing things properly. For example, they neglected to take moisture readings before removing the drying equipment to ensure that our house was indeed dry. Although they apologized, the same issues continued throughout the project. Dealing with a home mitigation situation is already stressful, and the lack of communication and clarity only made it worse. It is incredibly unsettling not knowing what is happening in your own home. Based on our experience, we would not recommend Harris Restoration, especially for insurance-related work, where clear documentation, transparency, and consistent communication are essential.

We had a dishwasher leak water into the crawl space. Called Rutman for estimate and got the work…read morecompleted. They were prompt & continued with the communication, they performed the work to our satisfaction for a fair price. I would definitely recommend them for any remediation work!

Fastest and most efficient storage space I've ever rented. They have lots of options and do…read moreprepayment discounts. Even easier! If I need to store things again I'd come here first. Thank you!

We are a new renter at Dean and Debbie Klaus storage unit. We are very impressed how clean and well…read morekept the facility is, with never having been to a storage facility we are very impressed on how easy it was to go in and out, get your unit and use it right away! We would definitely recommend this storage unit!

I dropped off a used chainsaw I had just purchased because it needed a new gas cap and the choke…read morelever was missing. More than a week later I finally got a call saying the saw needed $125 in repairs including a "carb kit", which is more than the value of the saw. On top of that, I owed $21 for an inspection fee that nobody warned me about! I asked how they came to the conclusion that it needed a carb kit, and the guy just said "process of elimination I guess". If the saw doesn't have a choke lever, it's obviously not going to start, so how the hell could they determine it needed a carb kit? I was then pressured into buying one of their used chainsaws in order to avoid the $21 inspection fee. These guys thought I didn't know anything about engines and they took advantage of me. I will not be back.

Love this place!! In the past 3 months I have purchased a chainsaw, hedge trimmers, safety…read moreequipment, maintenance supplies, as well as having my riding tractor mower, leaf blower and brush trimmer serviced here. This has become my go to for all my equipment needs. Staff are courteous, knowledgeable and willing to take time to discuss my needs and make recommendations.