I came here to ship out some packages across a couple states after being told it would cost me over…read more$200 to ship them with another package delivery service. I was struggling with finding the best box sizes for my packages and was not expecting the amazing help I received after entering this USPS. An employee named Ryan saw me struggling with figuring out which boxes would be most appropriate and showed me a way in which to combined 2 boxes to get the best fit for the cheapest cost for shipping charges. He was very generous with his time, advice, and assistance and even offered up some of his tools and some old boxes he found in the back to help me with the process. After getting the boxes to the most appropriate sizes, I was assisted well at the register as well with great help and quick service. My experience at this USPS was amazing that day and the staff were great at what they do!

I really like our postal carrier he's awesome. But I just…read moresaw one of your new clown mobiles who came up with that design. They should be fired not joking it looks like someone really like The movie Grinch who Stole Christmas because that design belongs in Whoville. Our carrier gets 5 stars

Lazy drivers! ! If you live in an apartments complex these guys won't drop off at your door ha !…read more"No secure location" it's there excuse meanwhile ups/fedex/amazon will drop off packages at your door! Ridiculous

The local agents and the supervisor were very helpful and friendly even though I wasn't able to…read moresolve my issue.

Not the fasted, but not the slowest. Nice folks when you get the counter. Tiny office, so people…read morecram in to get in line, otherwise your waiting in the general lobby. Small post office with a large rural area. Still have independent folks with their own cars delivering mail. No Saturday hours.

I went into the aurora post office on december 15th 2014 in the early afternoon. I was waiting on…read moreby a woman named Rowena. There was no 1 else inside the post office at this time so they were not busy. after asking her twice to mail a package return receipt insured she argued with me and told me there was no way I could send this package and get a return receipt and was quite unprofessional about it. After asking her the third time to do what I had asked originally she finely mailed the package the way I had asked. The other woman that was standing there with blonde hair was also quite rude when I asked to help me find a box that would accommodate my package she told me I have no idea look for yourself. This type of customer service is unacceptable in our government offices in especially during the holidays. As I said earlier there was not 1 single person in line or inside the store at that time there simply no excuse for this behavior I will never use the aurora post office again.

the only way a post office can get smaller is if the wheels are still attached... The hours are…read moreMonday to Friday 8-5 with a one hour lunch break, where no one is available. They have PO boxes. they sell limited boxes to send items in. The staff is OK, not exactly outgoing, but do take care of your needs. For pure convenience this is hard to beat. it is quick in and quick out. The driveway slope can be a bit challenging as you enter, but there is very little crowds, so parking and getting service is easy.

Doing the bare minimum, all the time. Good job big Government! It's like getting my 7 year old to…read moreclean her room..

The worst post office I have ever dealt with. I've gotten my neighbors kids social security cards…read morein my box, gotten opened letters with missing gift cards and had cell phones taken from a locked mail box. I don't typically get personal mail here any longer and I'm on paperless billing for everything other than my water bill. Yet with all the junk mail it's constantly full. I'd rather have no mail service! Update: they're still horrible. I got notification that my package was delivered yesterday morning, I knew it wasn't because my mail carrier requires that I go to the post office to pick up packages. Today I checked and it was not in my lock box so I drove to the post office and shocking my package was not there and they have no clue where it is. I drove home and called the postmaster who didn't ask for my name, my address or tracking number. Simply told me to tell amazon it was stolen. I truly hope that this location and employees are investigated.

WORST postoffice I have ever dealt with. The current Postmaster just doesn't care. Have had…read moremultiple pkgs delivered with tracking and when I go to pick them up they are not there! Multiple pkgs and letters delivered to wrong box and when I complained to Postmaster she basically shrugged her shoulders and said we're human. JUST DOESN'T CARE!

Called to Follow up on a complaint Very satisfied with…read moreresolution. Customer service was very fast to respond and went above and beyond to deal with my issue. Made it feel like they cared about me as a customer . 10/10

Documentation can take awhile but they're pretty short staffed and have to deal with disgruntled…read morecustomers pretty often. I can in to request a lockbox replacement and was told 5-10 business days and it took 15. Not much communication and hard to reach a rep over the phone so had to come in again to get an update.

The line was crazy and I just needed a few books of stamps. Love that they have a kiosk just for…read moremoments like this!

This Post Office is quick and convenient for letter and small package drop-offs, especially since…read moreit's close by. It's a reliable option when you just need to get something into the mail system. If you need to work with an agent for shipping, certified mail, or stamps, be prepared for a wait. The lines for counter service can definitely take some time, but that's a pretty common reality for almost every post office, often depending on how prepared other customers are. It's perfectly functional and gets the job done.

Quick service, terrible customer service. This usps is within a gas station store, but even a…read morelittle bit of improved customer service will make a lot of difference.

Old rude woman working the counter apparently doesn't know why people come in to a USPS drop off…read more I walked in and she just keeps playing on her phone for a while before coming to the counter. I hand her my package and she stares at me for a few seconds before "what am I supposed to do with it?" I really wanted to reply "I don't know maybe mail it?" but didn't want it to get magically lost so I said I'm dropping it off to get mailed and she just grabs it and throws it behind her. No receipt or scan or anything so who knows if it'll even get sent out. Totally avoid this place if you want to be 100% sure your stuff is going to be sent.

I wrote some children's stories for my grandchildren. I went here to get them printed and bound…read more The agent who helped me was very efficient and enthusiastic about my project. It went so well that I came back a week or so later and printed a second book. The agent's name was Mel and I highly recommend her.

They called me to pick up my order but honestly I have on two different occasions stood in the…read morelobby waiting for someone to be available more than 5 minutes the first time and working on over 10 minutes this time. I'm not sure why it's so hard to hand me my prepaid order but it 15-20 minutes of my life I like to have back