Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

Tualatin store is acceptable inside and the staff is civil, sometimes friendly. But Staples is…read moreworthy of only one star due to lack of availability. I write this at 5:20 p.m. on a Sunday. I could have written it yesterday at 7:04 p.m. I was foolish enough to attempt to shop at Staples at those times. Of course, Staples is not open at 5:20 p.m. on Sunday. Staples is not open at 7:04 p.m. on Saturday. My work schedule precludes me from attemtping earlier shopping visits to Staples. It's not as if I'm expecting them to be open late at night. These are absurdly limited shopping hours on the weekend and I am summarily unimpressed. Boo, Staples in Tualatin.

We went here to shred some old documents. While the staff were very nice, the price of shredding is…read more50% more than going to UPS where it cost a dollar a pound. Staples charges $1.50 a pound. If you have the time, and need shredding done, go to UPS instead. $20 for a brown paper bag of documents was more than we anticipated.

I am beyond frustrated with UPS. I ordered sports equipment for a tournament early in the week…read morethrough Amazon. At the latest the shipping information stated that it would be here Friday, February 23rd. (I live in Tigard) The package arrived in Portland on Thursday from Kentucky and made its way to Maryland. Why? I have no clue. UPS then decided to ship it to this location. Now the only problem is...UPS Tualatin is closed on the weekends so now i won't get my package until Monday, February 26th. Out of all locations you guys decide to deliver my package that is already late to a location that is closed. So now I have to pull out of a tournament that is non-refundable...thanks to a huge screw up on your end. I will never order anything online again if they're shipping with UPS. Pissed off is an understatement.

This UPS Customer Center has friendly helpful staff. When…read morethe lobby isn't busy, they will even help you bring your packages in from your vehicle especially if you have a disability. ADA compliant with sliding glass doors which is a plus for anyone with large packages There's 4 curbside parking spaces plus a handicap space. FedEx Ship Center nearby only has one curbside space that's not a handicapped space. There's 4 expansive counters for customers to pack their packages . Each counter has two packing tape dispensers. FedEx Ship Center has told me a few times that I have to bring my own packing tape. FedEx Office charged me $4+ per box to add a minor amount of packing paper and tape the box The best thing is that they are open until 8pm weekdays and 1pm Saturday, which is also their cutoff time for UPS ground. (FedEx cutoff is 6pm weekdays and doesn't have weekend service) I read the other reviews and FedEx Ship Centers don't have public bathrooms either. AKA unfair reviews. Pricing depends on destination. Pretty price competitive and sometimes the best price over FedEx and the USPS for larger heavier packages

I used their cutter in a self-cut iteration of cuts on my wife's top piece on her ( and later, my)…read moremortuary urn.

I go here about once a week to ship stuff. These guys are great! Patient and professional. They…read morealways help out cheerfully.

I visited this location to mail a small clothing item that could easily fit in a small envelope. I…read moreselected a Priority Mail envelope and politely asked the associate if it was the correct option to use with my prepaid label. Unfortunately, the interaction that followed was both unprofessional and upsetting. The associate responded in a condescending tone, asking, "Do you know how to read?" and repeatedly quizzed me on the labels in a way that felt demeaning. While I understand that I had selected the wrong envelope for a ground shipping label, the way this was communicated was inappropriate. When I asked what I should use instead, I was told I could purchase an envelope and tape and that I should "come back more prepared," with a suggestion that I use materials from home or at my workplace. At the time, I was the only customer in the store, so there didn't appear to be any external pressure or reason for the dismissive behavior. I don't mind paying for necessary supplies, but I do expect to be treated with basic courtesy and respect. This experience left me feeling very uncomfortable, and I was genuinely upset by the interaction. Due to this experience, I will be avoiding this location in the future. I hope management addresses this, as customer service should reflect professionalism and respect at all times.

This is not the usual USPS location I go to but out of convenience, I stopped by on a Friday…read moreafternoon. There were about 5 people in line in front of me. There was only one person working so it took about 30 minutes for me to get to the front of the line. I overheard the worker saying they are understaffed. Customer service was not great. The worker was rude, impatient, and seemingly burnt out when I got to the counter and needed to ship off a box. Unfortunately, I would not recommend this location.

Arrived here earlier than expected for my appointment, which Heather eagerly assisted with…read more Heather completed the task in an efficient and timely manner. All while demonstrating patience and empathy as it was my first time here. I decided to come to this location for my service as recommended by a friend who also had a stellar experience here. Along with shipping services, they offer notary and finger printing services as well. Inquire ahead to confirm pricing as they may vary per services required. Thank you again Heather, you made me feel comfortable and welcomed. Kudos on a job well done!

Showed up at 5:55p with 5 mins left to close. The employee locked the door upon my arrival and told…read moreme to come back in the morning. I kindly asked to ship my FedEx item as I was leaving for a trip early morning but she refused to help. Don't say you close at 6p and turn customers away at 5:55p. It's ok, I'll take my business elsewhere.

Most of the reviews here are relating to drivers etc NOT this actual location and the people who…read morework here. I've been coming here for years and the employees are SO nice and helpful!

The staff at this ship center is fantastic. They are totally helpful when I have done a shipment…read more They are also totally helpful when I have had a shipment held at this Lake Oswego location, in order to have a secure pick up of a valuable parcel. FedEx systems also manage shipments better than brown. They hold shipments in a secure location such as this at no additional charge, easily with their on-line app. On the other hand - - - Anytime brown does anything extra, they want to charge you more, even when I am having a shipment held for pick-up and by doing so, I am saving them from doing an an extra trip to do a delivery with a signature required parcel. Brown is stupid beyond belief in this way. I wish everyone used FedEx, they are so much easier to work with ! ! ! Note, also, I have never had FedEx damage a shipment, and Brown has damaged a significant percentage of shipments they have carried. I actually bias my purchases from companies that use FedEx and avoid dealing with brown. . . .

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.

This company is amazing. Customer Service was fantastic. The two gentlemen that showed up to make…read moreour move were so professional and efficient! They packed everything up in two hours and had us unpacked at the new house in another two hours! Our move was smooth and easy! I highly recommend them! The total cost of our move was much lower than we had anticipated.

The service was mostly fine but my son has not been able to sleep in his bed for 2 weeks now…read morebecause the movers lost the hardware to his bed. The movers also did break my bed frame, which is what the picture is. Moving is stressful to begin with in plus my daily jobs I figured hiring a moving company would relieve some of the stress but it ended up causing more stress, broke/missing things and costing more money.

I went in with my income taxes all sealed up, return label, I needed to send them certified, return…read morereceipt. I've had so much trouble with the rudeness of this particular branch that I avoid going to the counter at all times. I only use the kiosk. There is a employee there named Paul who thinks he runs the place and is incredibly snotty, rude, condescending, and basically just a know at all. I've had encounters with him before. I made a complaint and talked to some gal at that Branch over the phone, and then I reached out to operations management which Jessica provided me with the email. After I told him my story he never ever ever responded. This is our postal service at work, you got to employee who most likely runs customers away, and an operations manager who doesn't return emails. This is why nobody wants to use USPS, they would rather use UPS and FedEx who are in my experience over the years the friendliest nicest people you could ever work with. Avoid LO.post office if you can

This was my first visit to the Lake Oswego Post Office…read more While there was a fairly long line when I entered, I was impressed with how quickly the team at the post office managed the line quickly, with a smile and expertise. My turn came quick and I was created with a smile and a very helpful individual. This may become my preferred post office going forward not only for the convenience of Location to home, but because of the service level, efficiency and smile!