Impossible to get a hold of through the website. You end up calling numbers nonstop. I recommend…read morefinding your local SS office phone number and calling to schedule an appointment or to keep them moving on your application for Medicare. Which probably won't be around much longer

I was not expecting a two hour wait and was grateful to meet some very nice people also waiting…read more One of them had been there the day before but was being harassed by the security guy so came back that day hoping it would be someone else. He was A LOT and seemed very much wanting to be a bit in your face. I was trying to be nice and that did not seem to have an effect on his snatchy nature. Me and the other two I was talking to were just chatting and he kept coming back and looking around as if we might be shooting heroin together. It was way weird because the office is small and you can see the whole room from his desk. But it is like the DMV though I guess you can make an appointment. I do not know if that is helpful - one of the people waiting said he had done that and it was not helpful. The person working there was a sweetheart and even gave me a heads up about the person working on my stuff so that was appreciated. It has been a long time since I had to have them do something. Again, like the DMV, once you get a person they are usually quite lovely and just doing their jobs but appreciate a smiling friendly face so try not to take your wait time out on them since they are overworked just like the rest of us.

This particular branch of DHS has incredibly friendly and helpful employees working at it. I've…read morealways been met with a smile. Sure, you have to be on your guard here, but for what it's worth, it seems decently clean and better than other government offices I've visited. Also, forget waiting hours to be helped. Waiting around 15 minutes seems about average. Way less time than the DMV!

How do you rate a state agency? Employees who are doing their best on a shoe string budget with a…read morelack of adequate help.

The US federal budget is 23% of the economy. This little office is one portal to a vast system. Of…read morecourse, to scale, is an online system to handle the vast bulk of interactions. I needed an all-so-quaint in-person interaction, on a timeline, I dreaded. I arrived a half hour before opening, I would recommend. Street parking was ample. The pre-opening lineup is ad-hoc. The first point is that it is a secure federal facility inspected politely. No guns, knives, or pepper spray. That is a good idea, I would not let those in my home, and each person is inspected, which takes time. Next is the magic kiosk. The kiosk user experience design is to separate the wheat from the chaff and assign a number to speak to an actual person. The first question is the bureaucratese "did you have an appointment?" I did not, you should. Then you enter your topic. There is ambiguity in topic. I do not think selecting the perfect topic is needed. Then the machine gives you a number and prints a receipt. There are rows of chairs and a video monitor showing the numbers served and audio announcing the next number. When a number comes up, it assigns a window with an actual person with powerful computer access into the matrix. Obviously you need the proper proof of who you are to access the matrix - bring it. RealID, passport, and the like. Your library card is not proof of who you are to enter the matrix. The big thing which cannot be understood is without a previously scheduled appointment, is your question big or small? There is no way to know. It's Brazil. I thankfully found my question was small. Without an appointment, and with a big problem, you are sent away with a future appointment. I had good service from admission staff and with window staff. I believe things can improve every day, day by day, measured. I'm A-OK with this office when you need it, minus 1 for unknown difference between big and small problems and unknown delays for big problems, especially without making an appointment, which you should.

Flummoxed and befuddled. SS is not here to help us but to hinder us from getting money that is…read morerightfully ours. I've yet to have an interaction that was easy, helpful and successful.

This is a nice facility. Nothing earthshattering, but good. I guess that if it was amazing, I…read morewould fear how much the city had spent on the building. I worry that most levels of government spend way too much money without real concern for future generations and the ability to pay for our current lives. moving on. Great classroom and I really enjoy the classes that I have taken here. The parking has never been an issue and was always free. Overall I will definitely take classes here when ones are offered that I am looking to learn.

Thank You Beaverton Police Dept Community Services Division for your pro active stance on abandoned…read morevehicles on our city streets. Your quick response to the non-emergency dispatch complaints is much appreciated by our neighborhood. Ron Royse

This department is a joke . I have been getting harassed by my neighbor for over a year I've called…read morethe police for help now they're acting as though I'm a nuisance and I'm a bother because this person is seemingly getting personal information and I don't know her like that . I express my concerns and my fears and Beaverton doesn't care. I had my same neighbor put up text message from my mother and my view I don't know this person like that of a text message that I sent my mother yelling at her about the abuse he had me indoors and how she traumatized me and she took that normal I don't know how she got it she posted it on her door for everyone to see my trauma and my abuse . I called super 10 again and I was ever full crying inconsolable crying officer called me back and asked me if I'm okay and in between me crying I said no I was going to cry more than cervical I was trying to stick words out of my mouth but I was so emotionally traumatized the officer made me feel like I was a burden and I was just being bothered from and they are up no help they were just let somebody emotionally and mentally abuse you and not care as long as they're not doing something physically harmless I would rather die deal with this Police Department or ask for help over 60% of the officers are a joke . They really need to treat people like people and see damage that's being done whether physical or emotional and be there to stop Behavior like that . Instead you get treated like you are a burden and you're bothersome and their time is precious . Bought the Beaverton Police Department they're assholes they'd rather see you die than help you . The reason I say that was because if I hadn't been working hard on my mental health what happened to me with my neighbor and I called that officer I probably would have killed myself . And then Beaverton would come out and maybe that officer would be like wow I just talked to her and maybe then they'd see how serious the issue was . I have to be dead for them to care or do something . Even had this girl trespass from my door in my building and the office or was like nope can't do nothing I don't care that she touched your door continuous to harass you and exploit your mental health and tell everyone your private business .

Got in and out pretty quickly for a transfer of title and the reception gentleman was actually…read morereally friendly, which I didn't expect at a DMV. Using appointments is the way to go otherwise it could be an extreme wait. I came in and had an estimate of four hours for service and then I just made a quick appointment and got seen sooner. There was a really angry guy yelling at the women receptionist for some reason who caused a huge scene so that was a little fun, but I felt bad for the receptionist.

The newer way of things (since I swear it changes with each DMV and over time) is that you go into…read morean immediate line for a person who you say what you want to do and they tell you how to do it, what forms you need and instruct you with a few pro tips like, "Don't forget to sign and that that form you are holding." Unfortunately I was number 450 and they were at 396 so I was waiting over two hours to get called. Last year I helped work to Oregon getting a pollinators plate for the state which provides funds to the pollinators educational program at OHSU. I had my certificate to get my new plate (which is beautifully designed by a 16 year old Estacada student). When my number was called it was then fast and easy to get my new plates. The folks that work at this location all seem very friendly and knowledgeable. Ad it was there was a guy sitting fairly close to me. I got the impression he has sat down due to fatigue. One of the staff came over to update him. When the person trying to help was letting him know his wait time he kept interrupting her and barking at her. I was trying not to overhear but she was so kind even with his nature. I was impressed and relieved when he finally seemed to listen to her telling him she was sorry for the delay in whatever and that they were trying to get to his issue. I get it - people go in pissed off from the start so I definitely appreciate the kindness while they are trying to do their job and navigate very hostile people.