This Post Office is quick and convenient for letter and small package drop-offs, especially since it's close by. It's a reliable option when you just need to get something into the mail system. If you need to work with an agent for shipping, certified mail, or stamps, be prepared for a wait. The lines for counter service can definitely take some time, but that's a pretty common reality for almost every post office, often depending on how prepared other customers are. It's perfectly functional and gets the job done. read more

US Post Office - Letter & Package Drop - Post Offices Near Me - Beaverton, Oregon

Sign says closes at 7:00 pm - 6:00 am Mon - Fri. . Got there at 6:49 pm to use the kiosk to mail a package on Wed, I repeat at 6:49pm CLOSED very disappointed. Please update your sign or commit to the hours you post. read more

I sent paperwork to a car dealership via certified letter. And I needed proof that I sent one. I knew the exact day and everything and the girl couldn't find any transactions. She was worthless. A few days letter I got my confirmation that the certified letter was picked up. Most of the time they're ok, but they do t help when you need them. read more

This branch is amazing ! They go the extra mile to serve and help out! I needed a lost key and they helped me get a replacement in just a few days. They also brought me all of missing mail to our home. Truly ten stars out of five ! Above and beyond both at the counter and at your home. read more

Update: Stopped by and they said it was because I put mail in the outbox that said return to sender....Wish they woulda just left a note about why or add it in the voicemail but the older Asian guy that works the pick up window explained it and was pretty nice so added a couple stars Update: Got a voicemail. No reason why they can't deliver. But that I could pick up my mail today Saturday before 1. When according to hours listed they are closed. Glad most bills are paid online and electronically otherwise would be an issue since it s the end of the month. But the fact that I get important mail from the VA and medication.....2 weeks don't sit right with me. And that is why I will be taking this a step further. Because if I didn't have a back up plan these guys would have some explaining to do. I never had an issue until now. Mail courier on route 8 has the worst communication skills got a letter that said my box was full. Never got one before because I check my mail almost daily after only 2 days of not checking the mail. The carrier took it back and said I needed to pick up at the post office. I made a complaint to Amazon because it was packages from them, they always put them in front of my door "per instructions." And common sense if my box is full. I then got a slip twice in my mail box about verifying my address. I filled it out and still got a pick up mail at post office notice. So of course I put in a complaint today because its been over 2 weeks, they kept my mail and only respond with a slip for pick up on a Friday......knowing they are closed weekends. read more

Horrible customer service. I called to place a complaint on a route courier regarding my mail. The guy who answered my call at 8:36am on 5/30 was not only very unfriendly but conveyed wit tone that they were busy and couldn't be bothered with my call. I have worked in customer service for 13 years so let me be clear when I say I was ASTOUNDED by the manager's response to my concern. He didn't apologize once & didn't offer a solution. In fact, he went as far as to accuse me of being the problem. You NEVER accuse the customer of being a problem & you always help find the solution or proactively resolve the situation at hand while trying to relieve any concerns. I had to lead the entire conversation to resolution myself. In order for me to place my complaint, I had to repeat myself 3 times throughout our conversation, "I'd like to put in a complaint against the mail courier." before he finally said "Okay." and remained silent. I asked again, "Am I able to put in that complaint?" to which he replied shortly & somewhat snarky, "I hear you. It's done.". Those were the last words spoken to me. I said "Okay thank you." and he abruptly ended the call on me. Sir, you did exactly what any good Customer Service expert would tell you NOT to do. You checked every one of those negative boxes. Regardless of the situation, you should never treat people like that. It's rude and unkind and makes them feel unheard. You give those who are good at their job in customer service, a bad name and should reflect on your job choice. If you're still reading and interested in the whole conversation, it was regarding a Full Box notice I received on 5/18. The notice clearly states you have 10 calendar days to get the mail back before it's returned to sender. We received this when we checked the mail on 5/22. The following day, 5/23 the clutch in my truck went out leaving me without a ride. Luckily I found someone who could take me on Saturday, 5/27 (the last day to get the mail back). I called the Post Office on Saturday 5/27 so I could get my mail. Lo and behold, they were closed even though the Full Box slip says they're OPEN Saturdays 10am-1pm. They were closed 5/28 Sun - 5/29 Mon due to the holiday weekend so I called right at opening on Tuesday 5/30. When I was informed it had already been sent back "weeks ago" I asked why when I had until 5/28? His response was to accuse me of being the issue "well the courier said it's been a problem before". First of all, I've lived here for going on 6 years and have NEVER gotten a full box notice. This was literally the first I'd ever seen one in my life. Secondly, this being a "problem in the past" still doesn't give them the right to send mail back prior to the 10days they said they would, regardless. We had paychecks in the mail and will now be late on rent which, this will be another joyous first for me, as I've always paid on time. So thanks for that. Wishing you receive the best (or worst) of what you put out in the world. read more

US Post Office - Post Offices Near Me - Beaverton, Oregon

This location has a history of struggling with customer service. If you really want to get aggravated, feel free to ignore my review and enjoy the long wait. I use to send out business correspondence through this USPS. Unfortunately, the wait time is just unacceptable. I come in at non-peak hours, and still have to wait more than 30 minutes. Two employees are working the counter, and they are working at a snail's pace. Save your sanity and head over to Bales Marketplace, 17675 SW Farmington Rd Aloha, OR. They have a post office branch that is serviced by friendly, knowledgeable staff, and your patience won't be tried. Their post office hours are M-F, 9-6 and Saturday 9-4. Bring cash because they don't accept credit or debit cards. read more

Worst customer service. Extremely rude. After being sent to this post office from a different post office I was told that they also don't print pre paid shipping labels. read more

This particular location is getting sh**t**er each time lol. Zero customer service they look like they hate their job lol

This pertains to their response to a missing package. I filed a missing package ticket on the USPS website at 7 AM Monday morning. Within one hour I received an email from Brandon at the Aloha office explaining the situation and assuring me it would be sent out for delivery today. Then a few minutes after that I received a personal phone call from Michael (I think that was his name) explaining to me what happened, why it happened, how they were going to fix it. He apologized and owned it. I honestly didn't expect such a response. That was a very quick response! Mistakes can happen and they responded really well. Very personalized and I was impressed to get both an email and phone call. read more

Best experience ever at a post office. Quick service. Friendly workers. Come in after 3:30 pm, there was no line and there were three staff working the front. read more

In and out within minutes. The people working were delightful, fast and friendly. They also have a self service option which is nice. I will come back to this location in the future. read more

The parking lot is a nightmare, if you are in a rush be prepared to have wait for a spot or circle out until one come up. I wish that they would remodel and add more parking, but that may not be an option. The lines are long and the employees are short, not friendly and seem to not want to help you. I dread having to go there. read more

Terrible customer service. Usually do all my business from the kiosk. Unfortunately the kiosk was down forced to go to the front desk person at the desk didn't email me a receipt which is a huge problem because the receipt has the tracking number on it. Checked on a package that got lost and there weren't helpful at all. They just told me to call a number which I did and the number wasn't in service. Super bad experience at this location. read more

Terrible service. The representative lady got the job done but was extremely unwelcoming and rude. Wasn't at all trying to work with me and help communicate where I we were not understanding each other. Personally felt very short in conversation. And honestly felt slightly racially profiled. Terrible feeling but regardless, I do not recommend coming here and if you do, do not get help from Tracy. read more

Avoid this post office. I've used it many times, and every time I stand in line cursing myself. The service is sloooooow.; true snail mail. The employees are burnt out and are borderline rude. I know it's not all their fault as I'm sure they are incredibly overworked, but... You will do yourself a favor to go somewhere else! (Ha, they'll probably thank me for this as it will make less for them to do) read more

They've got a couple of people working there who actually want to help people mail things. They've got a couple who, the short version is that they want to argue. I hate going to this place. Plus, there's a massive work project going on behind them. Is that going to lead to more parking for you and I? I don't see any reason to think that's the case. You know, one tries to remember all the good things that an overall good postal service has brought to this country. And then one goes here, and those good things become so much harder to see. read more

They rarely every pick up your mail. They frequently delivery someone else' mail. read more

Every time our household gets some notice to pick up our mail or needs to visit this USPS Aloha Post Office we always argue over who has to go. We all dread having to do that errand, because of the incredibly terrible customer service repeatedly experienced at this location. Not only are the lines typically long, but there are usually only 1 or 2 postal workers behind the counter available to assist customers, and they are most often grouchy, unapologetic for the ridiculous waiting times and unfortunately often difficult to communicate with as English does not seem to be the first language. It's really a sad and discouraging example of how poorly a business can perform when run by the federal government. They should take a long look at why their "business" is being taken away by so many other shipping options! It's really a pity. At least make some friendly changes at the local Aloha post office... read more

This is the Worst Customer Service I have ever received at a Post Office. I've had Amazing Service from USPS all of my life--All over the United States. Always been a Big Fan We moved to this area 6 months ago and have needed to use this post office on 5 separate occasions. They are Very Slow and customers wait in lines while employees wander in and out the service area-- Instead of getting behind a register and helping. I've been waited on by 4 different employees and I have not felt like they were friendly or concerned with me as a customer. When I try to get assistance to make my shipping cheaper they become almost argumentative Go Anywhere Else and Save Yourself the Aggravation It's federal employees like this that give government a bad name It's truly a shame read more

I really do not have the greatest luck with the Aloha branch. Getting help for a package I try to send is okay, but if I have a problem with anything, I might as well suck it up and mark it in the loss column. My local carrier is just fine but the branch is not worth the effort. read more

Seriously the rudest service I've ever experienced. I don't usually send any packages in the mail, therefore I had a couple of questions. The man felt no need to answer me and yelled over my head "NEXT"....ummmm, i was still standing there with questions. I will be sticking to hand delivering my packages before going in to ask for help again. Thanks for ....well, nothing since I left with the same box I walked in with. read more