Clean store, useful services (including document shredding), and the staff is always friendly.read more

$2.99 to tape a box?????? Come on!!!! Went to the one down the street... great people and customer…read moreservice was on point. Skip this one and go to the Lake Oswego one to return Amazon. They will treat you so much better than the one in West Linn.

This has become our "home" UPS store. The team here has been great and the service level continues…read moreto increase as they have gotten to know my husband and I. They are friendly, helpful and welcoming. The location is convenient as we also work out next door at "The Trainers Club." We use this location both for deliveries as well as shipping. I will continue to use this location.

Super efficient and helpful. Even with a post-Christmas return line they were friendly and seemed…read moreunstressed.

I saw an array of critical reviews for PostalAnnex (prior to writing this one), and it is easy to…read moresee why some folks might be alienated. Having said that, I had a remarkable experience with a PostalAnnex employee by the name of Jessica. We had a series of documents notarized and copied before sending them to an out-of-state business via Federal Express. The FedEx label was generated for us by the out-of-state business. The delivery of these time-sensitive documents was significantly delayed, and we had no idea how to track the package. Jessica took the time to sleuth through PostalAnnex records to help locate the tracking number and thus identify the snag. She went above and beyond the call of duty. My thanks to Jennifer!

Horrible experience. I tried to mail something that should cost $8 and was told it would be $18…read more When I asked why, the serviceperson told me they 'had a 30% markup.' I pointed out that it was more than a 100% markup and asked what I was missing. She told me that's just how it was and if I liked USPS so much to go there. So I did. My money and I will never darken this doorway again.

They are apparently closed! The windows are covered in black plastic, so this closure looks…read morepermanent!

I've utilized the services of Postal Plus a number of times over the years, and I've always had a…read moregreat experience. Specifically they've helped me twice with passport photos, which can be tricky and something I don't want to trifle with. They follow the requirements and I haven't had an issue with any photo being accepted. My most recent interaction with Postal Plus was shipping a package around the holidays. The US Postal Service line can always be arduous this time of the year, but for a few extra bucks more I was more than happy to have Postal Plus help me out. They offered me some options for shipping, including UPS and FedEx, and in the end found a great price that also worked with the shipping timeline I needed. The service has always been friendly and helpful too!

They took the package and passed it along in a friendly and courteous manner. Package arrived as…read moreexpected.

Toni is amazing and so helpful! Great customer service and a friendly face as always (:read more

This isn't the closest UPS Store to where I live but it's the store I prefer…read more The staff is always helpful and friendly. Even when there's a long line, packages piling up, and clearly a stressful day, they still manage to be polite and get the job done. I've done printing, shipping, and even Amazon returns at this location and I've been happy with every visit. Recently a self serve Amazon returns counter was added. It seems like a really great addition for simple, quick, scanned returns. I haven't been able to try it out yet because there's always been other customers using it but I'll get my chance eventually. The printing I've had done at this location has always been great quality and done quickly. There are mail boxes available for rent here as well. The shipping prices are comparable, in some cases slightly more, than USPS but there are times I feel more secure using UPS for packages. I live in a rural area and our local UPS drivers handle my deliveries with far more care than USPS so I'm hopefully that it's the same case in other areas when I'm shipping important items to others.

Worst service ever. They want you to pay them a fee to print a label to return a product that UPS…read morelost for over a month. Tommy, the so-called manager, was so unprofessional. He made up a bunch of lies (such as they aren't associated with UPS, I need a QR code even though I had a prepaid label, the system won't let them waive the label printing fee) and then admitted that he just wanted me to leave the store. Really? UPS lost all all respect for not waiving the $2 printing fee on top of their crappy delivery service. What a greedy unethical business.

This store is quite large and new. Located in the Sunnyside Plaza, it's got a decent size parking…read morelot. There are also a few 10-minute spots right out front if you're just stopping in. I primarily use the store for printing. The print and go option they offer is easy to use. Black and white printing is significantly more affordable than color. But printing on my own is more affordable than having employee help. I haven't interacted much with staff, but my few interactions have been fine. I've also seen them help folks carry packages or hold open doors. It's never been too busy.

Excellent location to drop off Amazon returns. There is a self drop off station. Staff always…read morefriendly.

Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

Why does everything take so long? One person working the counter. No one answering the pickup…read morewindow. There was a chair by it so that earns the extra star. But it's middle of the day on a Monday and not lunchtime! You wonder why people hate the post office? I'd imagine they make more than $40/hr. and cannot even perform at a minimum wage speed. "Go ahead and take your 3 hour break, Violet."

I wouldn't send anything of value through the us post office. I recently had my birthday card open…read morestolen from and re taped. Point is it was a us postal service employee. Don't trust this place what so ever. They let the employees go through your mail and Rob what they want.