I come to this Post office every couple weeks to get mail. It's a good thing that I'm semi retired…read more The hours are M-F 8:30-5. It would be hard to come here if I had a regular job. I do like the surrounding area.

I've never had a bad experience here. The clerks are friendly and good at explaining the different…read moreshipping options. I like how all the available stamps are displayed on the wall so you can look at them while you are in line. There's a great variety of forever stamp options. If you want a particular stamp or a lot of stamps, it may be worth ordering online. I tried to get 200 postcard stamps and they had 110. What I appreciated however is that the woman helping me sold me every postcard stamp they had and recommended two other locations for finding the remaining stamps I needed. Once when I wanted a certain type of stamp, they sold me their last one that was in the display case instead of saying "we don't have that". I thought that was cool of them to do. I wish they were open longer and had a 24/7 postage kiosk but overall this is a good post office.

Completely sullen and humorless woman at service counter..she couldn't have been more disinterested…read morein dealing with a fellow human.

The worst post office I know of. I try to go to any other. Even now, - yesterday one of their…read morepostal carriers logged a package as us not being home. I was home and their attempt to deliver it can be summed up in them walking onto my porch, tapping the wall with my package (not the doorbell), and then turning and leaving within 3 seconds. I called for assistance or to file a complaint and they gave me the local number to this post office - told me to ask for the delivery supervisor and report it directly to them and request an urgent delivery. I called, repeatedly- the phone just rings and rings and then gets disconnected. Par for the course with this place. Zero integrity or customer service. The USPS should shut this one down and fire them all, I've seen zero redeeming moments about it. I'll continue to utilize other post offices as much as possible. Here's their number if you want to see if they've improved at all: 503.654.1643 Delivery Supervisor

The mail carriers seldom pick up our outgoing mail only if they have to leave something. They can,…read moret even ck as they go by. My mail is important. I live in a LG community for many yrs and they seem to be getting lazier each yr. I hear this from everyone. Not right.

Just a quiet little post office situated in the city of Gladstone. Not a lot more to say about it,…read morethere's a few PO boxes, and generally not too much of a line.

I went in with my income taxes all sealed up, return label, I needed to send them certified, return…read morereceipt. I've had so much trouble with the rudeness of this particular branch that I avoid going to the counter at all times. I only use the kiosk. There is a employee there named Paul who thinks he runs the place and is incredibly snotty, rude, condescending, and basically just a know at all. I've had encounters with him before. I made a complaint and talked to some gal at that Branch over the phone, and then I reached out to operations management which Jessica provided me with the email. After I told him my story he never ever ever responded. This is our postal service at work, you got to employee who most likely runs customers away, and an operations manager who doesn't return emails. This is why nobody wants to use USPS, they would rather use UPS and FedEx who are in my experience over the years the friendliest nicest people you could ever work with. Avoid LO.post office if you can

This was my first visit to the Lake Oswego Post Office…read more While there was a fairly long line when I entered, I was impressed with how quickly the team at the post office managed the line quickly, with a smile and expertise. My turn came quick and I was created with a smile and a very helpful individual. This may become my preferred post office going forward not only for the convenience of Location to home, but because of the service level, efficiency and smile!

They lost two of my packages. One of them simply vanished, as the employees explain to me. The…read moreother one, with proof of delivery to this address and a photo, is somewhere on the post office desk. But... they can't find it either. Is this normal for this organization?

Horrible customer service. Both clerks I interacted with were rude and the male was the most…read morecondescending person I have ever dealt with. I just canceled my PO Box and found another post office (with actual parking) nearby. Not to mention, the website says the PO boxes are accessible 24/7 but after I went online and reserved one, I found out the hours are limited to the retail hours because homeless people like to camp in there and recently busted out a window.

Consistently fail to deliver packages and are actively rude to you when you try to retrieve it…read more There favorite thing to do is say "Receptacle full, notice left" and then you check your box and it's empty, with no note telling you where your package is. Incompetent and have no business in the postal service.

Had a package that was never attempted to be delivered, and no notice. It was to be redelivered,…read morebut it never showed up. Went here to this location to see if it was there, and luckily it was. I have never encountered such a rude employee, the woman with the shoulder length hair was blatantly ignoring me when I was calmly asking what to do next or how to file a claim after she grabbed my package. My package had a sentimental item in it that had spoiled and was stinking up the whole room, I don't know how no one even noticed or bothered. Frustrating no one remotely cares.

This location is the BEST post office around! We have amazing long term staff that are always…read morecalm, cool and collected. They provide excellent customer service and are helpful and creative with alternative shipping solutions. USPS is almost always less expensive than other shipping companies. I'm grateful they are in our neighborhood!

Rae was so helpful, kind and conversational. She was very understanding and I loved the jazz music…read moreplaying! You can tell that she really cares about customer experience and ensuring that everyone's needs are met!

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.

We were having an issue with our mail delivery and had to pick it up here. The staff was friendly…read moreand helpful. It's not really suited for a customer-facing exchange, so don't plan to buy stamps or get assistance with postage. This is strictly for pickup and drop off.

This location is for picking up registered mail this is not a retail post office location!!…read more According to their website this is a United States postal service delivery carrier unit. It is a distribution facility and the main location where mail for our neighborhood is delivered and then picked up by our awesome mailman Ben for delivery to our house. I received a registered mail notification and went to this location to pick up my registered mail. The woman who helped me was prompt, courteous and friendly. And we got to see Ben for the second time that day! If you need a PO Box I hear this is a great location for post office boxes!