This is an excellent UPS store. I recently had some new brochures printed and am so happy with the…read moreresults. Teague worked with me tirelessly to create a prior design set-up, offering many valuable suggestions and ideas for improving the overall appearance, then patiently worked through several initial printings until we got it just right. The end result is exactly I was hoping for. Many thanks to Teague and his co-workers for their professional and knowledgable expertise!

Always been helpful whether it's packaging or notary services, great customer serviceread more

The staff always seem put out to helping customers I go…read morehere grudgingly as even the most simple drop off is met with a "what"?

This location is filled with employees with a bad case of the rudies. Rarely greet you, and seem to…read morebe put out about everything. I'd rather go to the Hawthorne location.

This location is the BEST post office around! We have amazing long term staff that are always…read morecalm, cool and collected. They provide excellent customer service and are helpful and creative with alternative shipping solutions. USPS is almost always less expensive than other shipping companies. I'm grateful they are in our neighborhood!

Rae was so helpful, kind and conversational. She was very understanding and I loved the jazz music…read moreplaying! You can tell that she really cares about customer experience and ensuring that everyone's needs are met!

I've been coming here for years for all of my shipping needs + Amazon returns. They're always very…read morehelpful and friendly. I always get greeted when I arrive, which is so nice. They do a great job of giving the best options for shipping things. I also think the self serve Amazon return station is so convenient! Jason helped me on my visit today and he was SO friendly!

Entire point of preprinting labels is to not have to stand in line. When I bring something in to…read moredrop off and don't need a receipt...I don't need to be hassled either. If employees can't handle stress, maybe they should move on. This should be a very simple experience, yet I'm met with grief daily.

I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

I went to the post office Saturday May 30th 2026 to pick up my mail it was a Saturday about 4:30…read morep.m. and there was no customers in the lobby where the PO boxes are and the post office actually was closed otherwise I encountered a person a transgender woman who had strally red hair and dressed like a prostitute loitering in the in the room I said something to her and she became enraged and presented to me a ice pick but she had concealed she was very argumentative and acted crazy and cornered me in the room and was yelling and screaming obscenities and finally she backed off and told me to go to hell so I got my stuff my my mail and left I did tell somebody outside what happened I didn't see anybody go in there I called the police nobody went to do anything really actually took 2 hours to finally talk to the police officer and they didn't follow up they didn't do anything either and this is the letter I got from the post office when I complained about it. I asked if they had cameras and they told me they did not that's a government building and they don't have camera so be aware when you go into Creston station on Foster road in Portland Oregon on off times when there's no employees visible they don't have camera so anybody could rob you in that place and nobody will know. Thank you for taking the time to notify us of your experience. Your USPS® Service Request 88703719 has been marked as closed I am sorry to inform you that Signed us Post office THIS IS THE RESPONSE FROM THE REPORT I sent to the Post office. It was extremely disappointing. READ IT t we do not have any security footage of the PO Box area. Maybe possibly reaching out to USPIS (United States Postal Inspection Service - Protecting you and everyone the post reaches.) they might be able to help you with that. If at any point while you are in the Creston Station, and you feel unsafe, Please ring the Caller Door service bell and a supervisor will be there to help. Please accept our sincerest apology for any trouble this may have caused you. We appreciate your business and look forward to serving you again in the future. Sincerely,

Really patient, nice people here; they keep the line moving but also are generous with their time…read morewhen you need help. A pleasant USPS location.

I stopped by today to print menus for my restaurant, and the experience was amazing. Everyone in…read morethe store--especially the manager--was incredibly kind and helpful throughout the whole process. I've done this at several FedEx locations before, and not all of them are this friendly or supportive. I truly appreciate the great service they provided. I'll definitely be coming back!

I dropped a prelabeled package off here today. The store was clean and set up with easy access to…read morewhatever you may need. The worker greeted me when I walked in and offered help. When I gave them the item to ship they asked if I needed a receipt and sent me on my way. Overall a very good experience.

They are apparently closed! The windows are covered in black plastic, so this closure looks…read morepermanent!

I've utilized the services of Postal Plus a number of times over the years, and I've always had a…read moregreat experience. Specifically they've helped me twice with passport photos, which can be tricky and something I don't want to trifle with. They follow the requirements and I haven't had an issue with any photo being accepted. My most recent interaction with Postal Plus was shipping a package around the holidays. The US Postal Service line can always be arduous this time of the year, but for a few extra bucks more I was more than happy to have Postal Plus help me out. They offered me some options for shipping, including UPS and FedEx, and in the end found a great price that also worked with the shipping timeline I needed. The service has always been friendly and helpful too!