Do not use this service. Marie, the woman complimented in so many of these reviews sadly passed away last year. She was, as many of these reviews said, quite professional and good at her job. I traveled for 15 years for work and Marie would hold my mail and packages. I never worried once and never had one single issue. She was such a delight that many of her customers would bring her flowers, a little snack, etc. The new owners have no idea what they are doing and even more sad, do not care. When they first took over, I just hoped that they were having a tough time getting started, but there were problems from the beginning, including the loss of a hand painted wedding invitation, which they handed to me crumpled up, weeks after the wedding. Today I picked up mail after a vacation and the new owner insisted that I take the entire bin, rather than sort through it there, because her husband got it confused with the "junk bin". Since I saw mail that belonged to other people in there, I insisted on going through it before taking my mail home. Yikes, there were two checks and personal cards for other customers in the box. She stood there getting mad at me, saying "just throw them away". I am finding a different service today and changing my address immediately. This place is scary. You are better off with the USPS. read more

Post Box's service is top notch: prompt, professional and efficient. I needed to mail a package and they courtesy printed the label for me, affixed it to the package and mailed it for no charge. A nearby national chain wanted to charge me $5+ just to print the label. I highly recommend this business for any services they offer from postal to fingerprinting to notary. read more

Post Box, Inc. is a top-shelf local business. They always bend over backwards for me, always cheerful, positive and courteous. Polar opposite to the treatment I received at the UPS Store on Polk Street, which made me a permanent Post Box customer. Earlier this week, I dumped a partially disassembled Amazon return on Peppina, and she was completely unphased and uncomplaining as I jumped back into my awaiting Uber and sped to my next meeting. I was very grateful for their help that day and every time I go there. read more

I've now been a customer for 3 months, and I'm delighted with the service, which has been dependable, positive, and cheerful. Just needed to ship an awkward package, and Post Box got it done easily, quickly, and surprisingly inexpensively. Highly recommended! read more

Post Box came through for me in a stressful last minute situation with an important client under time constraint. As soon as we stepped in the door, Post Box was ready for us and got immediately to work. I got what I needed and couldn't have done it without Post Box! Go here for your fingerprinting and notarizing needs! read more

I like them a lot! Small but they do everything - all the shopping and fingerprinting too. Very friendly and a way better experience overall compared to going to the post office!! read more

I walk by this place daily since I live so close by but it never occurred to me that this place shipped packages (I thought it was just a mailbox room that received packages). I went in and rung a broken bell three times not sure where anybody was. A lady who was still talking on the phone quickly came by and accepted my package, had me fill out an address form, accepted my credit card (not Discover Card though) and took care of the rest (all while still talking on the phone). It took me probably less than 5 minutes and even though she was still on the phone, she was nice, quick, and efficient. I have no idea why I've wasted time at the USPS Post Office or anywhere else when I could have been going here this whole time. P.S. Having her ship a pre-paid and ready-to-ship package costs $1 read more

The staff here is super friendly and they are on top of it! I would recommend this place to everyone in the neighborhood for UPS, FedEx, and USPS read more

Awesome service! The guy is quick, friendly, personable, and very reasonable! Will do business here again. As you should *hands clapping*

I have been using Post Box for almost 3 years now and haven't had any issues whatsoever. I'm very surprised by the negative reviews I'm reading and feel they are completely unwarranted. My boyfriend and I receive A LOT of packages every week and Peppina and Shaun have always been such a huge help. Not only are they understanding and accommodating of the volume of packages we receive, they also go above and beyond to help us mail out packages (they pack everything up for us, provide the boxes, and take care of everything without charging us extra or making us wait around... so convenient!). They are also very kind people which says a lot because I can imagine that dealing with mail carriers and shipping issues every day must be such a pain. Overall I just want to say thank you for offering such a great service, we couldn't receive any of these packages without you! And I would highly recommend Post Box to anyone looking for mailing services. read more

The wonderful woman behind the counter is consistently well informed and kind. These qualities are hard to come by these days. I went in hoping they sold stamps and you can't imagine how pleased I was. I didn't have to go to the Marina Post Office for just about anything now. What a relief. read more

I live close by and I have had a post box here for approximately 2 years. Peppina and her husband are warm and friendly and they provide excellent customer service. When I have been away and not able to check my mail, Peppina has kept my mail safely stored away to keep from my mailbox from getting overstuffed. She has even called to let me know a package has been waiting for me to pick up for awhile. I know my mail is in good hands, and I appreciate the thoughtful service. read more

Had a horrible experience with the lady at this store. She tried to charge me for dropping off packages, which is supposed to be free. (UPS, USPS and Fedex pay them as an access point, but it's supposed to be free of charge for the customer drop offs.) When I asked her what the charge was for, she lost her temper and accused me of using her store without paying. I was very polite and reiterated I can pay if needed, I just want to understand what the charge is for. She made it clear that she didn't like me, and she was charging me because she "felt like it." I asked her if I did something to offend her, and asked if me using tape is what upset her. I was very confused and doing my best to understand why she was so angry. She was out of control and told me to leave. I paid the fee, but wanted to take my package back since I was worried she would harm it or throw it away in bad faith. She refused to give me back my package. I felt targeted and discriminated. I will be initiating formal complaints. read more

OMG!! This place was fantastic. I had to get fingerprints done and was a little anxious since I knew this would mean being in close proximity to someone. But they take serious precautions (door open, hand sanitizer available, person who helped me was masked), and I was in and out in less than 5 minutes! I am SO grateful for their quick, COVID-conscious service and would come back here any time! read more

This is by far the most screwed up run business I have found in my 62 years on this Earth!!! On February 7th I was home to receive two boxes from Amazon and I left the UPS driver a note that I was home and to ring my bell. Of course he does not ring the bell and leaves a door tag that it will be brought to this 1592 Union Street location! That is on UPS! They are idiots and we all know that! That was a Friday. The "Box" place did not get the items until the following Tuesday. I went up there and the woman told me she signed for both but now suddenly they can't find one of them! I took the blanket box she gave me but no double boiler pot!! I called Amazon and they issued me a credit so I could buy a new one and have it delivered to my office! We don't lose packages here!! I received it and that's it. Then I get a call days later from the lady at "Box" saying she now has my double boiler! Well lady, send it back as I already got one. Then I receive a notice today that my blanket was going to be returned yesterday (I got that when I originally picked up my blanket on 2/11) at 7:30pm!! Then I get another notice that it would be returned to Amazon at 7:36pm! Really???? You guys have to get it together! I picked up the blanket and no pot then repurchased pot, got pot at work, and now my blanket is being returned, which I have on my bed!!! People, have things sent to work if you can!!! I will never go through this insanity again. Even Amazon said this is one of the worst stories they have heard! read more

i was not costomer today.i was just missing my package my appartment.and asked a lady (she should be owner)was super nice and helped me alot and found out my package that i could not find myself.also sometimes use here to pick up.small,safe ,convenient,attentive and very nice. read more

Notary and shipping and stamps. Not the most organized place, but they get the job done.

Peppina, the owner, makes you feel like part of a real neighborhood. This is a great little establishment that caters to all your postal and mailbox needs. I'm guessing the rating suffers from the fact that people only bother to review this kind of place when they have something negative to say, but I've only had good experiences here, and have always been a happy customer. read more

Really awesome folks that work here! One of the owners came in to my job and notarized a note for me on a whim and really helped me out. 10/10 would come here again if I ever need to get anything notarized! Thanks sooo muuuch. read more

Just completed the live scan fingerprint service request for my real estate license. Peppina helped me in less than 5 minutes. She was very friendly, and gave me some tips in regards to the mailing address. It was hard for me to find someone locally who does live scan fingerprinting, so hopefully this review helps! read more

used for bag bnb was honestly one of the best services i was given the whole week i was on vacation. does a lot and offers a lot. very friendly and professional. Is something i recommend specially for all services that are offered. will be using their service again when i come back to visit. 100% satisfactory. read more

I recently shipped some wine with Pepina. It unfortunately was broken in transit (not pepina's fault). I called UPS to file a claim, after getting the run around with them I called Pepina. She had me come in and gave me a check for the wine and handled the UPS claim herself. I thought that was amazing customer service on her part! I will definitely ship with her again!!! read more

A little cramped and not many supplies, per se, but got the job done and was helpful and efficient.

This place is very shady I sent my employee there after they quoted me a specific fee for the Livscan and she came back paying over twice as much please. On top of that I called them questioning this and she hung up on me. Please beware! read more

Open till 7 p.m. even on Fridays. Very friendly, great customer service, I highly recommend Post Box Inc.

Had to get fingerprinting done for my PT board and had some missing information. The lady working there was so helpful and kept calm throughout. Would definitely come back here if I need anything. read more

I was the first to review The Post Box years ago back when Maria Firl was running it. I gave it five stars. Sadly she died suddenly in June of 2013. Based on the new owner's actions I have downgraded my rating to one star. I'm preparing a new review which I will post soon. read more

The owner is a lunatic and the place is mismanaged. After carrying 3 large cartons for mailing and waiting for her to wait on everyone else that came in after me, she became angry with me because I was willing to wait for my packages to be posted - she expected me to leave them there, give her a credit card and to come back later to find out how much it was going to cost. At the same time, I went in to pickup my mail after having a mail box there for a very short time and she looked through a huge pile of mail on the floor behind the counter for my mail! Unprofessional. Scary. Stay away. read more

Amazing service! Truly genuine, incredible people and they really will go the extra mile for you!

I've been a customer of Marie's for over 20 years, and wouldn't consider moving. I just hope she never retires. Her service is totally professional, she keeps 50 balls twirling in the air at once without dropping a single one, and she does it all with a smile on her face. Plus she knows more about sports than anyone I know. She's has exactly the kind of local business you want to patronize. read more