Great service and helpful staff. However this store has gone political with its sign at front door…read morestating that ICE not allowed. I think I will switch to Home Depot in Dundalk. I just want to shop but not go to a store that jams a political message down my throat. A bit much for me.

website says the do propane refills and exchange but Jamal with the gay flag told me they didn't do…read morethat

I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

I visited Park Hardware a few weeks ago, and it was my first time in the store. I was referred…read morethere by a competitor to refill my propane tank. My husband sent me to get it refilled--a task I don't normally handle. I hadn't realized the store was right off Ritchie Highway (a road I drive often) and had never noticed it before. I was pleasantly surprised by how nice it was. The exterior was beautiful: vibrant flowers and an inviting atmosphere. Unfortunately, as soon as I walked in with the empty tank, that positive first impression quickly faded. A friendly young cashier greeted me, and I told her I needed a propane refill. An older woman sitting next to her then barked from behind the counter, "Ma'am, you need to take that tank outside." I immediately complied, but the tone felt unnecessarily scolding. There was no greeting and no explanation, just a reprimand as if I should have already known the rules. As I stepped back outside, a young man came over to take the propane tank to fill it. After waiting a moment, I went back inside to pay to help move the process along. Again, the older woman scolded me and said I couldn't pay until the employee called in with the number of pounds filled. A few minutes later, the tank was filled, I paid, and I was on my way--but the negative experience lingered. The interaction was so rude that I called my husband on the drive home to tell him what happened. Under normal circumstances, I would have browsed and likely purchased something else (the flowers had caught my eye), but the vibe was so unpleasant that I didn't want to spend one more minute--or one more dime--in the store. I'm sharing this because you can't assume customers know your procedures, especially first-time customers. Kindness costs nothing, and a brief explanation would have gone a long way. I hope the customer service approach improves.

Boy, I wish I had known this place existed before I trucked all the way up to Dundalk to have a…read morewindow screen repaired. This is an old-fashioned, hardware store tucked behind a little shopping center in Linthicum. If you are not looking for it, you will miss it. But if you are ever looking for that hard-to-find piece of hardware (radiator key, anyone?), make this your first stop. Chances are, they will have what you need.

A true gem in South Baltimore…read more Friendly and highly knowledgeable Staff. Always available to help with questions or advice. Fair pricing. Excellent inventory. Great location. Extra points for their house cat. Double extra points for their remarkable laser knife sharpening robot!! Love this place!

I used to go with no problem now in 2026 it's like a racial discrimination feel now they follow me…read morethrough the store and try to rush me out of the store I will avoid that location at all costs my money spend anywhere

They are so helpful. Whenever I have an issue with anything, they make recommendations. They tell…read moreme where I can find the one item or several items I came in to buy. Also, they have a pit beef stand in front of the store on weekends.

Needed some advice about patching a hole in a masonry wall with plaster overcoat…read more The salesperson, a haggard looking young man, was brusque and not very helpful, as i'm not familiar with this type of repair. It used to be with a small independent business the sales associates were ready to make recommendations and share advice , not so here, I was left alone to look over various products with no help.

I needed to get some gorilla tape for a project but, I needed it to be clear. I looked online and…read moreit indicated that they sold it here. I popped in to pick it up. Asked the cashier where it was located and she politely told me. I was looking for it in the aisle. I didn't see it. Asked another worker who was stocking in the same aisle and she located it immediately. I was overlooking it. Shame on me. The price was $11.99. I am hoping this does the job. I went to the cashier to check out. The cashier was also polite. This was an easy, quick and fast process. Thumbs up to the employees. They even have security on site. She welcomed us as we entered.

Love this place. They have a little bit of everything like an old school hardware store should. And…read moregreat service. You can actually find someone to answer a question if not like the big box stores. Great plant selection too!

Walked in with every intention on buying something. the tall man and older woman immediately rolled…read moretheir eyes and audibly sighed. They followed that up with exchanged whispers. Why you ask? Because I have a toddler. He wasn't doing anything bad, He never destroys stores or anything, and we'd never been in this store before. So to me, it was very odd they had such an issue with my child just EXISTING in society... We walked out without purchasing anything and will not be returning. Anyone so rude to me and my family sure as heck doesn't deserve my money. I'm only writing this review to let whoever's in charge of the store know that your employees are openly discriminating based on age (which is illegal.) I'd review your tapes on Saturday July 9th around 11:35.

Everyone was nice. Except for the elderly oversized woman white woman, who showed disrespect for…read morethose of us, who patronize this business. Therefore paying her salary. If you own this business, your disrespectful attitude is the best way to make sure I NEVER return. If not, you should act like this pays your bills, because I will NEVER return. Thanks for listening!

My favorite friendly neighborhood store. As soon as I walk in, I am greeted and asked what I can be…read morehelped with. That is the type of service I love. The store is always neat and I always can find what I am looking for. Sign up for Ace rewards and you will be sent coupons and savings. I love a good sale, bargain and BOGO!

Hello Customer I went into the Ace hardware store Max was…read morevery helpful he assisted me with great service, when checking out I had a slight disappointment the cashier Jessie, Ace had coupons stating ( INSTANT BONUS) $10 when you download the Ace mobile app when I stated to Jessie let me download the app to receive the instant $10 she replied it's not instant it will take a couple days to receive the $10 bonus, my response why does it states instant she had no response

Has most things you could need. Hours are wrong in google. I shared that with a manager and they…read moreshrugged. Cash only is a drawback. Staff is very helpful.

There have been two occasions when I've been really grateful for Belle's being within walking…read moredistance of my house. One was during a kitchen faucet install; the new faucet's water lines were too short to reach the supply valves. The other was in the middle of a yard clean-up project that created a lot more brush and yard waste than I thought it would (and exhausted my supply of yard bags). A short walk to Belle's in both situations and I was back to work. The prices at Belle's are a bit higher than what you'll find at Home Depot or Lowes, but for me the extra cost is offset by the close proximity and helpfulness of the staff. There's something nice about walking into a hardware store where the aisles are narrow and are stacked floor to ceiling with products personally chosen by the owners after years of serving the neighborhood. For bigger projects, obviously, Lowes or HD will be a better deal and will give you more options in terms of various types of tools, hardware and other products, but as a local hardware store, Belle's really hits the spot.