BOTTOM LINE UP FRONT: This place is the best hardwood supplier on the east coast…read more So, I was a little apprehensive in writing a review, mostly because this place is a gem in the ruff and of course I would love to have it all to myself. But, it is only fair that the great people at Exotic Lumber get a great review. Selection of product: They probably have over 100 different species of wood in stock it seems like at all times. They have small pre cut blanks for tuning of pens all the way up to large live edge slabs. So of their products are pre cut and planed to a basically smooth surface with at least 3 sides squared. GREAT SELECTION. Services: They can smooth most surfaces for you in house, and will ruff cut products and even glue your products for a small fee. Expertise and custom service: TOP NOTCH customer service and knowledge makes buying a product easy. If you are a beginner (just let them know) or a seasoned expert, they can help. They will not steer you wrong. Final thoughts: I might be old school but I love products that are made out of REAL wood. Not IKEA for me. Sometimes finding the right product to create your project might be the hardest things to do, at Exotic Lumber they help you find the products you need and can even give sound advice if needed. Get you butt in the store and start building your dream project.

This place is amazing! They have every type of wood you would want is various shapes and sizes. I…read morewas like a kid in a candy store browsing the well organized bins. I just happened upon the store when I was at another appointment. Unfortunately, I didn't have a project but the next time I do, I know the place.

It's winter as I share this review and more snow is forecasted in the coming weekend. I was…read moreunprepared the last storm that blew in a week ago in the region. Thankfully, I have wonderful neighbors who let me borrow their shovel to clear my driveway and sidewalk. I was driving through and decided to pit stop this local Ace to find my tools. They had ample supplies of shovels, scrapers, and snow melts. Unfortunately no shakers at this time and it's unknown if it will be restocked before the next snow event. I appreciate the friendly interaction and swift check out. Come by if you need tools or replenish for the season! I want to come back and check out the grills and garden gadgets next time.

For a place with "helpful hardware folks" in slogan they are truly not helpful. Not only did the…read morecashier was not willing to check in back for one more item I needed, they didn't want to look up other Aces that might have it. Not the first time too. Also have had problems with coupons in the past. Went to the Severna Park Ace and they looked in back and got exactly the product I needed go figure! Won't be coming back to this location in Pasadena.

I have had nothing but, great prices and friendly service. I am more concerned about the pricing…read moreand getting me what I want when I want it. I have been in business for years and I am truly satisfied with them. JB Kenney

A rude owner who hangs up on customers and doesn't provide updates. He also doesn't answer…read morequestions about orders and specifically asked me, "do you understand English?" Order from somewhere else.

Update! While we…read moredid have issues as noted below, Mr. Bauer personally worked with me to resolve my issues and he offered a fair remedy. Because I was so impressed with his customer service skills and honest effort to rectify the problems we experienced, I changed the score. After they make good on our discussion, which I firmly believe he will, I will change to five stars. It's all about customer service and I think Reico has that area covered. Please do NOT use this company! I paid for plywood cabinets and got pressed wood. I then got some shaker style fronts and some flat fronts when I paid for the shaker style. Then when we showed the designer and the office personnel would not allow me to speak to the manager or owner (Rick Bower) as he was always busy. Basically we got screwed! Do yourself a favor and go to 84 Lumber or anyplace but here. Worse experience of my life and I have done this for years!

I came here to purchase a countertops for an upgrade for my kitchen…read more I was told to go to Home Depot. Thanks. I did go to Home Depot and purchased the same thing that I was going to buy at Reico. I wish I could rate you -1000 stars stars.

I like this place for raw materials significantly more than Second Chance, which I find to be…read morepricey. I needed old brick to fix up a fireplace chimney in my living room and saw Brick & Board online. I was greeted when I got to their warehouse, and one of the employees helped me match my brick almost perfectly. They loaded it up for me, were helpful & friendly, and prices were fair. They had loads and loads of salvaged wood inside -- look forward to checking that out too.

My experience started poorly when I purchased a new Traeger smoker from Ace in Severna Park. We…read morehad issues and error codes from the first use and sought assistance from Ace. They directed us to Traeger and that was just an entire joke. This issue has been going on for two months, but Brittany the Manager at Ace refused to give up on us. In a world with terrible service, Brittany was truly a star. She tracked down the Traeger Representative multiple times. When they were non responsive, she escalated to Ace's ownership and pleasantly surprised us. Not only did she drive all the way to Whitemarsh to get us a replacement unit, she also delivered it to our house with a new bag of pellets and a gift card. Honestly, her actions far exceeded our expectations and as locals will bring us back to Ace again and again. Wow! Thank you, Brittany!!

Every time I go there to get harware parts, the guys there try super hard to match what I need…read more That is so crazy awesome! The one time they didn't have exactly what I needed, they called the nearby competitor store and let me know if they had it. If someone's that dedicated to getting you what you need to fix things up, you'd want to go back every chance.

Dear Rafie and Joseph, Thank you for your great service…read morefrom the initial communications to scheduling and installation 0n 9-6-19. I appreciated that you were both friendly and professional and got it done quickly. Mr. Mindel/prop mgr. informed me last Fri. that it looked good and today I received pictures from him and I agree! I won't hesitate to call on you if I need more carpet done. Sincerely, Millie Lee

My bathroom remodel was completed over the summer and I absolutely love it! Rafie was my contact…read morefor the project. He was easy to reach and communicate with from getting a quote all the way through completion of the post-construction punch list. Rafie and I worked together to decide what materials to use and I could rely on Rafie's expertise when I was choosing between different options. The crew did a great job protecting non-work areas of my home and completed the work within the projected timeline, even though we had a couple of unexpected issues. The cost was competitive and reasonable. I highly recommend working with Rafie and Floormax for bathroom remodels.

This place is amazing! I absolutely love the fact that it is a show room without sales people. You…read morecan go in and learn about amazing products, and so many different kinds of appliances, but don't have to worry about some pesky sales person following you around. You can simply take what you learn and go back to your contractor and let them know what you want. This is such a fantastic concept. The show room is exquisite, and the staff is beyond amazing. You will become educated and knowledgeable on all sorts of different products and appliances. You can truly get a feel for what you want without high, pressured sales people following you around. If you are looking to do a kitchen remodel or refresh and need inspiration, or want to learn more about the different options that are available to you, you need to check this place out.

If you're after some Wolf or Subzero for your kitchen remodel, this is your place. Fretz is not a…read moreretailer - they are the regional distributor, and so they have an extensive showroom featuring more toys than you could reasonably imagine having. You'll have to make an appointment, but once you do, you can see all the full Wolf/Subzero line (plus some others, like Asko, Best, etc) in action. Even better, you can sign up for the once a month cooking demonstrations (or new owner use and care classes). Find what you like - and Fretz will also point you to regional retailers that carry the products.