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    Sub-Zero, Wolf, and Cove

    5.0 (2 reviews)
    Ultra High-EndAppliances, Kitchen & Bath
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Bath Boutique

    Bath Boutique

    3.7
    (3 reviews)
    1.7 mi

    HORRIFYING experience with this place. Ended up reporting them to the BBB, State of Maryland and…read moreothers. I grew up with my Dad being a GC, this experience.....unreal. It was a bathroom gut and remodel, same footprint, no real changes. I would have used my Dad, but he's getting on in age now. Just a few of the 1000s of issues I had: - Stored the demo ON MY DECK, ruining the deck while charging me for a removal dumpster. - The final tub shower never had the drain plug attached (behind the wall) so baths couldn't be taken. - Mis-drilled holes in brand new tile, covered up to place glass doors. - Finishing work was HORRIFIC, Helen Keller could have done better. Huge globs of caulk, thick seams where there should be none. - Job took over 2+ weeks, putting me, my kids and dogs into a hotel. - Floor tile set uneven and grout work never cured. - Upon initial demo, never capped off the sink drain, shooting water across my floor when I came home. A certified plumber would have NEVER done that. - I had to make runs to Home Depot for the proper parts FOR THE WORKERS. I have TONS of photos and if I can, I will attach to this review. DO yourself a favor - DO NOT USE THEM. Absolutely the WORST experience of my life. My google review from that time, DOES have photos

    Considering that the remodel occurred during COVID, which had a huge impact on access to remodel…read morematerials, Bath Boutique did an exceptional job. We had a very difficult remodel Request. We needed to flip the shower and tub area in order to have enough space for an ADA compliant rolling shower. Bath Boutique accomplished the remodel with class and style. Their father and daughter team did absolutely beautiful work. They use top quality materials and it shows in their work. Reggie, the owner and his management staff have a very hands on approach making sure everything is taken of. We also added work to the contract for a new kitchen countertop, sink, faucet, and backsplash. We love sitting in the kitchen now. It is so cheerful. Thank you

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    ABW Appliances Clearance Outlet

    ABW Appliances Clearance Outlet

    3.4
    (18 reviews)
    2.7 mi

    TL;DR - Don't trust the sales person on delivery dates. Ensure that you thoroughly check your…read moreappliances before you accept them. Know your right to to refuse appliances that do NOT work (do not let them install it, you accept a broken/non-working product and then send a tech to fix it). And, prepare to spend a LOT of time dealing with them if there are any hassles. My washer went out, and I needed a replacement urgently. I came into their showroom and spoke with one of their sales team. He strongly pushed me toward two options, an Electrolux 517 or an Electrolux 617 both for the same price. I, of course, chose the 617 (the Electrolux 617 online gets great reviews, the 517 not quite as much). I was told by the sales guy that they'd be delivered on the following Tuesday, early Wednesday at the absolute latest. I paid for it, and waited to hear from the delivery people. The next day, I was told that the delivery would be on Friday, not Tuesday (3 days later). Ugh. The clothes are piling up. So, the delivery day rolls around, and they show up to deliver the unit. When it's installed, it 100% does not work. It lights up, but doesn't take water, and the door locks and won't open. They tell me to hang out and wait for the service team to come and look at the unit. I say that's not acceptable. I call the sales person, and while I'm talking with them, the service people leave, leaving the unit behind. So, in talking with folks (sales and service are "different divisions" and seem to use that as an excuse for why things can't get done), I finally get them to understand that I'm not going to wait several days for a service tech to come out and repair a BRAND NEW unit. They agree to pick it up and work on some options for me. After several hours, I reach back out to them to see what they plan to do. Note that they told me if we get a solution today, it could be delivered tomorrow. IF not, then it will be 5 days before they can deliver it. So, obviously, it's URGENT that I get something selected. They close at 6pm. At 5pm I call, and they offer me the "lower version" of the same product ("517") for the same price as I paid for the 617. Or, they said I could get the 627 (the newer unit) for $100 more, as they didn't have any more of the 617. After a LOT of hassle, they said they could do the 627 for the same price as the 617 they sold me. BUT, they have to verify the warranty (which makes no sense to me. If it's a new unit, why do they need to verify the warranty?). The next day, they finally delivered a working dishwasher. But, there was tooo much hassle and headache. Appliances a better way? Hrm... As a last note, my next door neighbor's washer went out about 2 weeks ago as well. They purchased from this same place. Their first unit was DOA as well. So, be SUPER careful. Make sure you get a solid test wash, and that things are working.

    Refrigerator died in August but was lucky to find a new fridge from ABW. The new fridge (Samsung)…read morehad a door ding so ABW ordered a replacement at no additional cost. Scheduling for the replacement day and time was very poor, but finally new door arrived. The technician who did the replacement, Johnny, was great!! He was polite, respected my home and things, and was very quick!! It was a great experience. Johnny gets 5 stars The service schedulers -1 star

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    Not a Happy Thanksgiving for us thanks to ABW customer service.
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    Sub-Zero, Wolf, and Cove - appliances - Updated July 2026

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