I first came and got $55 pedicure & chose a gel color that was supposed to be a bluish cat eye. Not only was it one of the worst pedicures I've ever had, my color ended up being silver glitter. I didn't like it, but assumed maybe it looks different in the sun. When it didn't, I wrote a review about all of the details of my experience. I was so unhappy, I came back & told the manager. He told me he would redo it if I changed my review & told me calluses cost extra. I selected a chrome color & didn't expect it to take as long as it did and the shop was closing up by the time she finished. I watched her apply the powder chrome (I thought it was just a gel color, not powder on top of plain color) & you could see that it wasn't completely chrome. Many toes didn't have any chrome effect at all, while others had spots of chrome. When I pointed it out to her, she said she doesn't know why. They didn't fix it, & I was sent on my way. He texted me later that evening to remind me to change my review!
I was miserable w/my spotty toenails as well as numerous nails cracked. I thought maybe pedicures is just not their thing. I went in one day to ask if they did builder gel & explained I don't like tips, but I wanted my nails extended just over my finger with the builder gel & the manager told me that they absolutely do that never mentioned an extra cost. I made an appointment online w/someone who had excellent reviews. When I went in for my appointment, I was told to select a gel color. I asked if it was extra, & she said no, that was part of the service. I selected a color & followed her to do my nails. I pointed out my toenails & how blotchy they looked. I explained my issues w/the previous times I was there, & she said ok. She said she didn't know how to do builder gel w/o using tips. She asked someone else who came over to do it. This young lady was extremely nice, made my nails look beautiful except they were ridiculously thick. I'm not complaining on that element because I could file them down myself. When she went to paint them, I made sure to ask her as well if there would be an extra charge, & she said yes. I asked her not to paint them. I noticed her beautiful lashes. I asked her if she can still wear eyeliner, she said yes, just not mascara. I asked her if they were hard to maintain, she said no, just need to brush them just like you would your hair. I told her I was going away for some work trips & need to be at many events, but also quite a bit of time in the ocean if they would last, & she said yes. She told me the type that she does would be good for me as well. She convinced me I should get my lashes done. I also pointed out my toenails like I told other girl & she told me if I get a polish change b/c she doesn't think they could match it, they will fix the broken nails.
I sat down to have them redo my toenail color. She did a beautiful job fixing the broken nails, but told me the color I chose was too sheer & suggested I put a darker purple under it. I said fine, & it looks nice.
After my toenails were finished, I was taken to the back to have my lashes done. The girl didn't ask me any questions, offer me any information as to what to expect, & I certainly didn't anticipate being there for 2 hours just for lashes! I have bad allergies & laying flat makes me cough, so I laid there choking for quite while. I asked her how much longer it would be b/c I needed to use the restroom & she kept saying couple more minutes. I finally got to a point that I just had to go. All I was handed was a business card with instructions on the back that basically said everything the nail girl said was fine...was not & I would need more supplies than just little spoolie that they gave me in the bag. I should've been told it would take that long & what was expected to take care of the lashes before starting!
I was charged $27 extra for extending nail plus the $43 for doing builder gel, I was charged $25 for changing the color of my toenails, $10 for the repairs & $5 to take off the crappy job they did in the first place, & it cost $140 for lashes that barely lasted. read more